2019 CHEVROLET VOLT infotainment

Chevrolet VOLT Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163007) - 2019 - CRC - 11/5/18
Driving and Operating 205
Warning (Continued)
in the parking space, such as
movement of an adjacent vehicle,
or a person or object entering the
parking space. APA does not
detect or avoid traffic that is
behind or alongside of the
vehicle. Always be prepared to
stop the vehicle during the
parking maneuver.
The system is available when the
vehicle speed is below
30 km/h (18 mph). Press the APA
button,
O, to enable the system to
begin searching for a space that is
large enough to park in. The system
cannot detect whether it is a legal
parking space. The vehicle may not
align properly to angled parking
spots and the system may have
difficulty sensing short curbs.
When enabled, APA searches for
parallel parking spaces to the right
of the vehicle. To search for a
parking space to the left, turn on the
left turn signal or, if available, change the side selection in the
infotainment display. To switch the
parking mode between parallel and
perpendicular, press and hold
O
during the search process or,
if available, change the parking
mode in the infotainment display.
After completely passing a large
enough space, an audible beep
occurs. A red stop and a shift to
reverse message are displayed.
If the vehicle is in R (Reverse), but
does not steer into the expected
space, this may be because the
system is maneuvering the vehicle
into a previously detected space.
The APA system does not need
service.
APA will instruct the vehicle to stop
once a large enough space is found.
Follow the displayed instructions.
When instructed, shift to
R (Reverse) to engage automatic
steering. The steering wheel will
briefly vibrate as a reminder to
remove hands from the steering
wheel. Check surroundings and
continue braking or accelerating as
needed, and be prepared to stop to
avoid vehicles, pedestrians,
or objects.
If the vehicle exceeds 10 km/h
(6 mph), APA is automatically
disengaged and automatic steering
will turn off. A progress arrow
displays the status of the parking
maneuver. Depending on the space
size, additional maneuvers may be

Chevrolet VOLT Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163007) - 2019 - CRC - 11/5/18
228 Driving and Operating
Changing the charge mode to
Immediate or performing a delayed
charging override will not disable a
utility interruption.
A pop-up will appear in the
infotainment display during the key
cycle following any utility
interruption. See“Charging
Interrupted or Overridden Pop-Up”
under Programmable Charging
0 123.
A message will display on the
instrument cluster indicating that a
utility interruption has occurred. See
Instrument Cluster 0107.
Charging Station
Troubleshooting
If the vehicle does not charge after
being plugged in to a residential
240-volt charging station:
1. Verify that the charge mode is set to Immediate.
2. Verify that the charging station’s circuit breaker has not
been tripped. 3. Plug the portable charge cord
into the wall outlet, verify that
the indicator light on the charge
cord is solid green, and
connect it to the vehicle. See
“Charge Cord Status
Indicators” inCharge Cord
0 221.
4. If the vehicle charges with the portable charge cord, there
may be a problem with the
charging station. Try to charge
the vehicle with a different
240-volt charging station, such
as a public station. If both
attempts charge the vehicle,
contact the charging station
manufacturer.Electrical Requirements
for Battery Charging
This vehicle is capable of being
charged with most standard vehicle
charging equipment complying with
one or more of the following:
.SAE J1772
. SAE J2847-2 .
IEC 61851-1
. IEC 61851-22
. IEC 61851-23
. IEC 61851-24
. IEC 62196-1
. IEC 62196-2
. IEC 62196-3
. ISO 15118
. GB/T 18487.1
. GB/T 20234.1
. GB/T 20234.2
120 volts/15 amps is the minimum
requirement for circuits used to
charge this vehicle:
Charging equipment that is rated for
240 volts will provide the fastest
charge time and the best charge
efficiency. Always follow the
charging equipment installation
instructions. Contact your dealer for
more information.

Chevrolet VOLT Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163007) - 2019 - CRC - 11/5/18
Vehicle Care 269
A fuse puller is in the engine
compartment fuse block.
The vehicle may not be equipped
with all of the fuses, relays, and
features shown.Fuses Usage
F1 –
F2 –
F3 –
F4 Heating, ventilation, and air conditioning
blower
F5 Body control module 2
F6 –
F7 CGM
F8 Body control module 3
F9 Fuel power pump module
F10 – Fuses
Usage
F11 –
F12 –
F13 –
F14 –
F15 –
F16 –
F17 Data link connector
F18 Body control module 7
F19 Cluster
F20 Body control module 1
F21 Body control module 4
F22 Body control module 6
F23 OnStar
F24 Airbag
F25 Display Fuses
Usage
F26 Universal serial bus
F27 –
F28 –
F29 Overhead console
F30 Infotainment
F31 Steering wheel controls
F32 Body control module 8
F33 Heating, ventilation, and air conditioning/
Integrated light solar
sensor
F34 Passive entry/ Passive start
F35 Rear closure
F36 Charger
F37 –
F38 –
F39 –

Chevrolet VOLT Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163007) - 2019 - CRC - 11/5/18
Customer Information 335
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . . 335
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . . . . 337
Customer Assistance for Text Telephone (TTY) Users . . . . . 338
Online Owner Center . . . . . . . . . 338
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . 339
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 339
Scheduling Service Appointments . . . . . . . . . . . . . . . 341
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . 341
Collision Damage Repair . . . . . 342
Publication Ordering Information . . . . . . . . . . . . . . . . . . 345
Radio Frequency Statement . . . . . . . . . . . . . . . . . . . 345
Reporting Safety Defects
Reporting Safety Defects tothe United States
Government . . . . . . . . . . . . . . . . . 346
Reporting Safety Defects to the Canadian
Government . . . . . . . . . . . . . . . . . 346
Reporting Safety Defects to General Motors . . . . . . . . . . . . . 347
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . . . 347
Event Data Recorders . . . . . . . . 347
OnStar . . . . . . . . . . . . . . . . . . . . . . . 348
Infotainment System . . . . . . . . . . 348
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
Chevrolet. Normally, any concerns
with the sales transaction or the
operation of the vehicle will be
resolved by your dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE : Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service,
or parts manager, contact the owner
of your dealership or the general
manager.

Chevrolet VOLT Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163007) - 2019 - CRC - 11/5/18
Customer Information 345
If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.
Publication Ordering
Information
Service Manuals
Service manuals have the diagnosis
and repair information on the
engine, transmission, axle,
suspension, brakes, electrical
system, steering system, body, etc.
Customer Literature
Owner’s manuals are written
specifically for owners and are
intended to provide basic
operational information about the vehicle. The owner
’s manual
includes the Maintenance Schedule
for all models.
Customer literature publications
available for purchase include
owner ’s manuals, warranty
manuals, infotainment manuals, and
portfolios. Portfolios include an
owner ’s manual, warranty manual,
infotainment manual, if applicable,
and zip lock bag or pouch.
Current and Past Models
Service manuals and customer
literature are available for many
current and past model year GM
vehicles.
To order, call 1-800-551-4123
Monday–Friday, 8:00 a.m.–6:00 p.m.
eastern time
For credit card orders only (VISA,
MasterCard, or Discover), see
Helm, Inc. at: www.helminc.com.
To order by mail, write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170 Make checks payable in U.S. funds.
Radio Frequency
Statement
This vehicle has systems that
operate on a radio frequency that
complies with Part 15/Part 18 of the
Federal Communications
Commission (FCC) rules and with
Innovation, Science and Economic
Development (ISED) Canada's
RSP-100 / license-exempt RSS's /
ICES-001.
Operation is subject to the following
two conditions:
1. The device may not cause harmful interference.
2. The device must accept any interference received, including
interference that may cause
undesired operation of the
device.
Changes or modifications to any of
these systems by other than an
authorized service facility could void
authorization to use this equipment.

Chevrolet VOLT Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163007) - 2019 - CRC - 11/5/18
348 Customer Information
These data can help provide a
better understanding of the
circumstances in which crashes and
injuries occur.
Note
EDR data are recorded by your
vehicle only if a non-trivial crash
situation occurs; no data are
recorded by the EDR under normal
driving conditions and no personal
data (e.g., name, gender, age, and
crash location) are recorded.
However, other parties, such as law
enforcement, could combine the
EDR data with the type of
personally identifying data routinely
acquired during a crash
investigation.
To read data recorded by an EDR,
special equipment is required, and
access to the vehicle or the EDR is
needed. In addition to the vehicle
manufacturer, other parties, such as
law enforcement, that have the
special equipment, can read the
information if they have access to
the vehicle or the EDR.GM will not access these data or
share it with others except: with the
consent of the vehicle owner or,
if the vehicle is leased, with the
consent of the lessee; in response
to an official request by police or
similar government office; as part of
GM's defense of litigation through
the discovery process; or, as
required by law. Data that GM
collects or receives may also be
used for GM research needs or may
be made available to others for
research purposes, where a need is
shown and the data is not tied to a
specific vehicle or vehicle owner.
OnStar
If the vehicle is equipped with
OnStar and has an active service
plan, additional data may be
collected through the OnStar
system. This includes information
about the vehicle’s operation;
collisions involving the vehicle; the
use of the vehicle and its features;
and, in certain situations, the
location and approximate GPS
speed of the vehicle. Refer to theOnStar Terms and Conditions and
Privacy Statement on the OnStar
website.
See
OnStar Additional Information
0 351.
Infotainment System
If the vehicle is equipped with a
navigation system as part of the
infotainment system, use of the
system may result in the storage of
destinations, addresses, telephone
numbers, and other trip information.
See the infotainment manual for
information on stored data and for
deletion instructions.

Chevrolet VOLT Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163007) - 2019 - CRC - 11/5/18
350 OnStar
Press=to:
. Open the OnStar app on the
infotainment display. See the
infotainment manual for
information on how to use the
OnStar app.
Or
. Make a call, end a call,
or answer an incoming call.
. Give OnStar Hands-Free Calling
voice commands.
. Give OnStar Turn-by-Turn
Navigation voice commands.
. Obtain and customize the Wi-Fi
hotspot name or SSID and
password, if equipped. PressQto connect to an
Advisor to:
. Verify account information or
update contact information.
. Get driving directions.
. Receive a Diagnostic check of
the vehicle's key operating
systems.
. Receive Roadside Assistance.
. Manage Wi-Fi Settings,
if equipped.
Press
>to get a priority connection
to an OnStar Advisor available
24/7 to:
. Get help for an emergency.
. Be a Good Samaritan or
respond to an AMBER Alert.
. Get assistance in severe
weather or other crisis situations
and find evacuation routes.
OnStar Services
Emergency
Emergency Services require an
active safety and security plan. With
Automatic Crash Response, built-in
sensors can automatically alert a
specially trained OnStar Advisor
who is immediately connected in to
the vehicle to help.
Press
>for a priority connection to
an OnStar Advisor who can contact
emergency service providers, direct
them to your exact location, and
relay important information.
With OnStar Crisis Assist, specially
trained Advisors are available
24 hours a day, 7 days a week, to
provide a central point of contact,
assistance, and information during a
crisis.
With Roadside Assistance, Advisors
can locate a nearby service provider
to help with a flat tire, a battery
jump, or an empty gas tank.

Chevrolet VOLT Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163007) - 2019 - CRC - 11/5/18
352 OnStar
.PressQto speak with an
Advisor.
OnStar or connected services
cannot work unless the vehicle is in
a place where OnStar has an
agreement with a wireless service
provider for service in that area. The
wireless service provider must also
have coverage, network capacity,
reception, and technology
compatible with OnStar or
connected services. Service
involving location information about
the vehicle cannot work unless GPS
signals are available, unobstructed,
and compatible with the OnStar
hardware. OnStar or connected
services may not work if the OnStar
equipment is not properly installed
or it has not been properly
maintained. If equipment or software
is added, connected, or modified,
OnStar or connected services may
not work. Other problems beyond
the control of OnStar —such as
hills, tall buildings, tunnels, weather,
electrical system design and
architecture of the vehicle, damage to the vehicle in a crash, or wireless
phone network congestion or
jamming
—may prevent service.
See Radio Frequency Statement
0 345.
Services for People with
Disabilities
Advisors provide services to help
with physical disabilities and
medical conditions.
Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc.,
that meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to
communicate to deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
If equipped, TTY mode can be
turned on or off by touching
Settings, then Apps, and then
Phone. When TTY mode is on,
phone calls can be made or
received with OnStar using the
infotainment display.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need
to be changed the first time when
speaking with an Advisor. To
change the OnStar PIN, contact an
OnStar Advisor by pressing
Qor
calling 1-888-4ONSTAR.
Warranty
OnStar equipment may be
warranted as part of the vehicle
warranty.