2019 CHEVROLET TRAVERSE Owner's Manual

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146157) - 2019 - CRC - 10/31/18
192 Infotainment System
The auxiliary input jack is in the
center stack. The infotainment
system can play music connected
by the auxiliary device.
Play will begin when the system has
finished reading the information on
the device.
Playing Music
To play music from the device, if the
device is already connected:1. Press
{.
2. Touch AUDIO.
3. Touch Source.
4. Touch AUX.
To adjust the tone settings, see
“Tone Settings” inOperation 0179.
Phone
Bluetooth (Overview)
If equipped with Bluetooth capability,
the system can interact with many
Bluetooth phones, PDAs, or other
devices to:
.
Place and receive hands-free
calls.
. Transmit hands-free data.
. Play audio streaming files.
The device must be paired first. See
“Pairing” later in this section.
To minimize driver distraction,
before driving, and with the vehicle
parked:
. Become familiar with the
features of the cell phone.
Organize the phone book and
contact lists clearly and delete
duplicate or rarely used entries.
If possible, program speed dial
or other shortcuts.
. Review the controls and
operation of the infotainment
system. .
Pair cell phone(s) to the vehicle.
The system may not work with
all cell phones. See “Pairing”
later in this section.
{Warning
When using a cell phone, it can
be distracting to look too long or
too often at the screen of the
phone or the infotainment system.
Taking your eyes off the road too
long or too often could cause a
crash resulting in injury or death.
Focus your attention on driving.
Vehicles with a Bluetooth system
can use a Bluetooth-capable cell
phone with a Hands-Free Profile to
make and receive phone calls. The
infotainment system is used to
control the system. The system can
be used while ignition is on or in
ACC/ACCESSORY. See Ignition
Positions 0225. Not all phones
support all functions and not all
phones work with the Bluetooth
system. See www.gm.com/bluetooth

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146157) - 2019 - CRC - 10/31/18
Infotainment System 193
for more information about
compatible phones, for U.S. and
Canada only.
The Bluetooth system range can be
up to 9.1 m (30 ft).
There may be restrictions on using
Bluetooth wireless technology in
some locations.
Due to the variety of Bluetooth
devices and their firmware versions,
the device may respond differently
when performing over Bluetooth.
On a current phone call, an image
of the current contact from the
phone's contact list may be
displayed. Not all phones are
compatible with this feature.
Refer to the cell phone
manufacturer’s user guide for
questions about the phone's
Bluetooth functionality.
Bluetooth Controls
If equipped with Bluetooth capability,
use the controls on the infotainment
system and the steering wheel to
operate the system. Steering Wheel Controls
See
Steering Wheel Controls 0125.
Bluetooth (Infotainment
Controls)
To use infotainment controls to
access the menu system, see
Overview 0178.
Pairing
A Bluetooth-enabled cell phone
must be paired to the Bluetooth
system and then connected to the
vehicle before it can be used. See
your cell phone manufacturer's user
guide for Bluetooth functions before
pairing the cell phone. If a Bluetooth
phone is not connected, calls will be
made using OnStar Hands-Free
Calling, if available. See OnStar
Overview 0403.
Pairing Information
. A Bluetooth phone with MP3
capability cannot be paired to
the vehicle as a phone and an
MP3 player at the same time. .
Up to 10 cell phones can be
paired to the Bluetooth system.
. The pairing process is disabled
when the vehicle is moving.
. Pairing only needs to be
completed once, unless the
pairing information on the cell
phone changes or the cell phone
is deleted from the system.
. Only one paired cell phone can
be connected to the Bluetooth
system at a time.
. If multiple paired cell phones are
within range of the system, the
system connects to the first
available paired cell phone in the
order that they were first paired.
When the Bluetooth device and
infotainment system are
successfully paired, the phone book
is downloaded automatically. This is
dependent on the type of phone
paired. If the automatic download
does not occur, proceed with the
phone book download on the
phone.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146157) - 2019 - CRC - 10/31/18
194 Infotainment System
Pairing a Phone–SSP and No
Paired Device
When there is no paired device on
the infotainment system and Simple
Secure Pairing (SSP) is supported:
1. Press
{.
2. Touch PHONE, press
5on the
center stack, or press
gon the
steering wheel without OnStar.
3. Touch Search Device.
4. Touch the desired device to pair on the searched list
screen.
5. Touch Yes on the pop-up screen of the Bluetooth device
and infotainment system.
6. When the Bluetooth device and infotainment system are
successfully paired, the phone
screen is displayed on the
infotainment system. Pairing a Phone
–SSP and Paired
Device
When a paired device is on the
infotainment system and SSP is
supported:
1. Press
{.
2. Touch SETTINGS.
3. Touch Bluetooth, then Device Management.
4. Touch the desired device to pair. When the Bluetooth
device and infotainment system
are successfully paired,
Z/5
is displayed on the pair device
screen. If no desired device is
available go to Step 5.
5. Touch Search Device to search for the desired device.
6. Touch the desired device to pair on the searched list
screen.
7. Touch Yes on the pop-up screen of the Bluetooth device
and infotainment system.
. The connected phone is highlighted by
5.
.
Z/5indicates the hands-free
and phone music functions are
enabled.
.
5indicates only the hands-free
function is enabled.
.
Zindicates only Bluetooth
music is enabled.
Pairing a Phone –No SSP and No
Paired Device
When there is no paired device on
the infotainment system and SSP is
not supported:
1. Press
{.
2. Touch PHONE, press
5on the
center stack, or press
gon the
steering wheel without OnStar.
3. Touch Search Device.
4. Touch the desired device to pair on the searched list
screen.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Infotainment System 195
5. Input the PersonalIdentification Number (PIN)
code (default: 1234) to the
Bluetooth device. When the
Bluetooth device and
infotainment system are
successfully paired, the
PHONE screen is displayed on
the infotainment system.
When the connection fails, a failure
message is displayed on the
infotainment system.
If a Bluetooth device was previously
connected, the infotainment system
executes the auto connection.
However, if the Bluetooth setting on
the Bluetooth device is turned off, a
failure message is displayed on the
infotainment system.
Pairing a Phone –No SSP and
Paired Device
When a paired device is on the
infotainment system and SSP is not
supported:
1. Press
{.
2. Touch SETTINGS. 3. Touch Bluetooth, then Device
Management.
4. Touch the desired device to pair. When the Bluetooth
device and infotainment system
are successfully paired,
Z/5
is displayed on the pair device
screen. If no desired device is
available go to Step 5.
5. Touch Search Device to search for the desired device.
6. Touch the desired device to pair on the searched list
screen.
7. Input the Personal Identification Number (PIN)
code (default: 1234) to the
Bluetooth device. When the
Bluetooth device and
infotainment system are
successfully paired,
Z/5is
displayed on the pair device
screen.
. The connected phone is
highlighted by
5. .
Z/5indicates the hands-free
and phone music functions are
enabled.
.
5indicates only the hands-free
function is enabled.
.
Zindicates only Bluetooth
music is enabled.
Connecting a Paired Bluetooth
Device
1. Press
{.
2. Touch SETTINGS.
3. Touch Bluetooth, then Device Management.
4. Touch the device to be connected.
Checking the Bluetooth
Connection
1. Press
{.
2. Touch SETTINGS.
3. Touch Bluetooth, then Device Management.
4. The paired device will show.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146157) - 2019 - CRC - 10/31/18
196 Infotainment System
Disconnecting a Bluetooth Device1. Press
{.
2. Touch SETTINGS.
3. Touch Bluetooth, then Device Management.
4. Touch the name of the device to be disconnected.
5. Touch Disconnect.
Deleting a Bluetooth Device
1. Press
{.
2. Touch SETTINGS.
3. Touch Bluetooth, then Device Management.
4. Touch the device to delete.
5. Touch
Y.
6. Touch Delete.
Bluetooth Music
Before playing Bluetooth music,
read the following information:
. A cell phone or Bluetooth device
that supports Advanced Audio
Distribution Profile (A2DP) versions over 1.2 must be
registered and connected to the
product.
. From the cell phone or Bluetooth
device, find the Bluetooth device
type to set/connect the item as a
stereo headset.
.
ewill appear on the screen if
the stereo headset is
successfully connected.
. The sound played by the
Bluetooth device is delivered
through the infotainment system.
. Bluetooth music can be played
only when a Bluetooth device
has been connected. To play
Bluetooth music, connect the
Bluetooth phone to the
infotainment system.
. If the Bluetooth device is
disconnected while playing
phone music, the music is
discontinued. The audio
streaming function may not be
supported in some Bluetooth
phones. Only one function can
be used at a time between the
Bluetooth hands-free or Phone music function. For example,
if you convert to Bluetooth
hands-free while playing Phone
music, the music is
discontinued. Playing music from
the car is not possible when
there are no music files stored in
the cell phone.
Playing Bluetooth Music
1. Press
{.
2. Touch AUDIO.
3. Touch Source.
4. Touch Bluetooth.
Pause
Touch
jto pause.
Touch
rto resume.
Playing the Next Song
Touch
l.
Playing the Previous Song
Touch
gwithin two seconds of
playback time.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Infotainment System 197
Returning to the Beginning of the
Current Song
Touch
gafter two seconds of
playback time.
Search
Touch and hold
gorlto rewind
or fast forward.
Playing Music Randomly
Touch
Zduring playback. Touch
again to return to normal play.
This function may not be supported
depending on the Bluetooth device.
Do not change the track too quickly
when playing Bluetooth music.
Conditions that may occur when
playing Bluetooth music:
. It takes time to transmit data
from the Bluetooth device to the
infotainment system.
. If the cell phone or Bluetooth
device is not in the waiting
screen mode, it may not
automatically play. .
The infotainment system
transmits the order to play from
the Bluetooth device in the
Bluetooth music play mode.
If this is done in a different
mode, then the device transmits
the order to stop. Depending on
the Bluetooth device options,
this order to play/stop may take
time to activate.
. If the Bluetooth music playback
is not functioning, then check to
see if the Bluetooth device is in
the waiting screen mode.
. Sounds may be cut off during
the Bluetooth music playback.
. The infotainment system outputs
the audio from the cell phone or
Bluetooth device as it is
transmitted.
Apple CarPlay and
Android Auto
If equipped, Android Auto and/or
Apple CarPlay capability may be
available through a compatible
smartphone. If available, PROJECTION will appear on the
Home Page of the infotainment
display.
To use Android Auto or Apple
CarPlay:
1. Download the Android Auto app to your phone from the
Google Play store. No app is
required for Apple CarPlay.
2. Connect an Android phone or iPhone by using the compatible
phone USB cable and plugging
into a USB data port. For best
performance, use the device’ s
factory-provided USB cable.
Aftermarket or third-party
cables may not work.
3. When the phone is first connected to activate Apple
CarPlay or Android Auto, the
message “Device Projection
Privacy Consent” will appear.
. Select Continue to launch
Apple CarPlay or
Android Auto.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146157) - 2019 - CRC - 10/31/18
198 Infotainment System
.Select Disable to remove
Apple CarPlay and Android
Auto capability from the
vehicle Settings menu.
Other functions may
still work.
PROJECTION on the Home Page
will change to Android Auto or Apple
CarPlay depending on the phone.
Android Auto and/or Apple CarPlay
may automatically launch upon USB
connection. If not, touch the
ANDROID AUTO and/or APPLE
CARPLAY icon on the Home Page
to launch.
Press
{on the center stack to
return to the Home Page.
For further information on how to set
up Android Auto and Apple CarPlay
in the vehicle, see my.chevrolet.com
or see Customer Assistance Offices
0 391.
Android Auto is provided by Google
and is subject to Google’s terms
and privacy policy. Apple CarPlay is
provided by Apple and is subject to
Apple’ s terms and privacy policy.
Data plan rates apply. For Android Auto support see https://
support.google.com/androidauto.
For Apple CarPlay support see
www.apple.com/ios/carplay/. Apple
or Google may change or suspend
availability at any time. Android
Auto, Android, Google, Google Play,
and other marks are trademarks of
Google Inc.; Apple CarPlay is a
trademark of Apple Inc.
Hands-Free Phone
General Information
Vehicles with a Hands-Free Phone
system can use a Bluetooth-capable
cell phone with a hands-free profile
to make and receive phone calls.
The infotainment system and voice
commands are used to operate the
system. Not all phones support all
functions and not all phones work
with the Hands-Free Phone system.
Hands-Free Phone Controls
Use the controls on the infotainment
system and the steering wheel to
operate the Hands-Free Phone
system.
Steering Wheel Controls
Steering wheel controls can be
used to:
.
Answer incoming calls.
. Confirm system information.
. End a call.
. Decline a call.
. Cancel an operation.
. Make outgoing calls using the
call list.
g:Press to answer incoming calls.
c:Press to end a call, decline a
call, or cancel an operation.
Making a Call by Entering a Phone
Number
. Press
5on the center stack.
. Press
{, then touch PHONE on
the infotainment display.
. Press
gon the steering wheel.
If a wrong number is entered, touch
}to delete the number one digit at
a time, or touch and hold
}to
delete all digits of the number.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Infotainment System 199
Switching a Call to the Cell Phone
(Private Mode)
To switch the call from the cell
phone to hands-free:1. Touch
0.
2. Touch
0again to switch back
to hands-free.
Turning the Microphone On
and Off
Touch
3to turn the microphone on
or off.
Calling by Redial
To call by using redial:
. Press
gon the steering wheel
controls to display the redial
guidance screen.
. Touch
5on the infotainment
display, or press
5on the center
stack.
Redialing is not possible when there
is no call history. Taking Calls
When a phone call comes through
the connected Bluetooth cell phone,
the audio system will be muted or
paused and the phone will ring with
the relevant information displayed.
Press
gon the steering wheel
controls, touch
5on the
infotainment display, or press
5on
the center stack.
To decline the call, press
con the
steering wheel controls or touch
Reject on the infotainment display.
Using the Contacts Menu
1. Touch contacts on the phone screen.
2. Touch
QorRto scroll through
the list.
3. Touch the phone book entry to call.
4. If there is more than one number associated with the
name, touch the number
to dial. Searching for Contacts Entries
1. Touch contacts on the phone screen.
2. Touch
9on the contacts
screen.
3. Use the keypad to input the name to search. For details,
see “Searching for a Name”
following.
4. Touch the phone book entry to call.
5. If there is more than one number associated with the
name, touch the number
to dial.
When the Bluetooth device and
infotainment system are
successfully paired, the phone book
will download. Some phones may
not download automatically. If this
happens, connect it again or
proceed with the phone book
download on the phone.