2019 CHEVROLET TRAVERSE Owner's Manual

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146157) - 2019 - CRC - 10/31/18
184 Infotainment System
2. Touch Back on the infotainmentdisplay.
Auto Volume 1. Touch Auto Volume. See “Auto
Volume” underOperation
0 179.
2. Touch Back on the infotainment display.
Categories 1. Touch Categories.
2. Touch
QorRto find the
desired category. Touch the
category to select it.
Explicit Content Filter
When on, only a filtered list of
channels will be received. When off,
all regular SXM programming
subscribed to will be received. 1. Touch SXM Explicit Filter.
2. Select to enable or disable.
Radio Reception
Frequency interference and static
can occur during normal radio
reception if items such as mobile
phone chargers, vehicle
convenience accessories, and
external electronic devices are
plugged into the accessory power
outlet. If there is interference or
static, unplug the item from the
accessory power outlet.
FM
FM signals only reach about 16 to
65 km (10 to 40 mi). Although the
radio has a built-in electronic circuit
that automatically works to reduce
interference, some static can occur,
especially around tall buildings or
hills, causing the sound to fade in
and out.
AM
The range for most AM stations is
greater than for FM, especially at
night. The longer range can cause
station frequencies to interfere with
each other. Static can occur when
things like storms and power lines
interfere with radio reception. When
this happens, try reducing the treble
on the radio.
SiriusXM Satellite Radio
Service
SiriusXM Satellite Radio Service
gives digital radio reception from
coast to coast in the 48 contiguous
United States, and in Canada. Just
as with FM, tall buildings or hills can
interfere with satellite radio signals,
causing the sound to fade in and
out. In addition, traveling or standing
under heavy foliage, bridges,
garages, or tunnels may cause loss
of the SiriusXM signal for a period
of time.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146157) - 2019 - CRC - 10/31/18
Infotainment System 185
Cell Phone Usage
Cell phone usage, such as making
or receiving phone calls, charging,
or just having the phone on may
cause static interference in the
radio. Unplug the phone or turn it off
if this happens.
Antenna
The AM-FM antenna is integrated in
the liftgate spoiler and the liftgate
window defogger.
No maintenance or adjustments are
needed. Do not place loads on the
spoiler.
If the spoiler is replaced, be sure it
is replaced with the correct GM
parts for the best AM and FM
reception.Do not scratch the inside surface or
damage the lines in the glass. If the
inside surface is damaged, it could
interfere with radio reception.
If attaching a cell phone antenna to
the glass, attach it between the grid
lines.
Multi-Band Antenna
The multi-band antenna is on the
roof of the vehicle. The antenna is
used for OnStar, the SiriusXM
Satellite Radio Service System, and
GPS (Global Positioning System),
if the vehicle has these features.
Keep the antenna clear of
obstructions for clear reception.
If the vehicle has a sunroof, and it is
open, reception can also be
affected.
Audio Players
Avoiding Untrusted Media
Devices
When using media devices such as
CDs, DVDs, Blu-ray Discs, SD
cards, USB devices, and mobile
devices, consider the source.
Untrusted media devices could
contain files that affect system
operation or performance. Avoid use
if the content or origin cannot be
trusted.
USB Port
Using the USB Port
The infotainment system can play
music by connecting an auxiliary
device to the USB port.
USB Support
The USB ports are on the center
stack, and use the USB 2.0
standard. There is also a USB port
in the storage area behind the radio.
There are also charging only USB

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146157) - 2019 - CRC - 10/31/18
186 Infotainment System
ports on the rear of the center
console and in the third row
seating area.
USB Supported Devices
.USB Flash Drives
. Portable USB Hard Drives
Not all iPods and USB drives are
compatible with the USB port.
Make sure the iPod has the latest
firmware from Apple for proper
operation. iPod firmware can be
updated using the latest iTunes
application. See www.apple.com/
itunes.
For help with identifying your iPod,
go to www.apple.com/support.
The USB port can play both lower
and upper case .mp3, .wma, .ogg,
and .wav files stored on a USB
storage device.
Supported Apple Devices
To view supported devices in U.S.,
see www.my.chevrolet.com\learned. To view supported devices in
Canada, see
www.chevroletowner.ca.
To view supported devices in
Mexico, see your dealer for details.
USB Supported File and Folder
Structure
The infotainment system supports:
.
FAT16
. FAT32
. exFAT
Connecting a USB Storage
Device or iPod/iPhone
To connect a USB storage device,
connect the device to the USB port.
To connect an iPod/iPhone, connect
one end of the device’ s cable to the
iPod/iPhone and the other end to
the USB port.
The iPod/iPhone charges while it is
connected to the vehicle if the
ignition is on or in ACC/
ACCESSORY. See Ignition
Positions 0225. When the vehicle is
turned off, the iPod/iPhone automatically powers off and will not
charge or draw power from the
vehicle's battery.
For more information on USB
usage, see
“Audio System
Information” following.
Audio System Information
The infotainment system can play
the music files contained in the USB
storage device or iPod/iPhone
products.
Using MP3/WMA/OGG/WAV Files
.
Music files with .mp3, .wma,
.ogg, and .wav file name
extensions can be played.
. MP3 files that can be played: Bit
rate: 8 kbps to 320 kbps.
Sampling frequency: 48 kHz,
44.1 kHz, 32 kHz, 24 kHz, 22.05
kHz, and 16 kHz.
. Files with a bit rate above
128 kbps will result in higher
quality sound.
. ID3 Tag information for MP3
files, such as the album name
and the artist, can be played.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Infotainment System 187
.To display album title, track title,
and artist information, the file
should be compatible with the
ID3 Tag V1 and V2 formats.
Using USB Storage Devices or
iPod/iPhone
. Use a USB or flash memory type
storage device. Do not connect
using a USB adaptor.
. Do not connect and reconnect
the USB device repeatedly in a
short time, as this may cause
static electricity and problems
using the device.
. Use a USB device with a metal
connecting terminal.
. Connection with i-Stick Type
USB storage devices may be
faulty due to vehicle vibration.
. Do not touch the USB
connecting terminal.
. Only USB storage devices
formatted in FAT16/32 or exFAT
file systems are recognized.
NTFS and other file systems are
not recognized. .
The time it takes to process files
will depend on the USB storage
device type and capacity, and
the type of files stored.
. Some USB storage device files
may not be compatible.
. Up to two USB devices and one
iPod can be played through a
USB hub. All devices may not be
supported, depending on the
performance of the USB hub.
If there is not enough power
supply, it may not operate
normally.
. Do not disconnect the USB
storage device while it is playing.
This may cause damage to the
product or affect the
performance of the USB device.
. Disconnect the USB storage
device when the ignition is
turned off. If the ignition is turned
on while the USB device is
connected, the USB device may
be damaged or may not operate
normally. .
USB storage devices can only
be connected for playing music,
viewing photo files,
or upgrading.
. Do not use the USB terminal to
charge USB accessory
equipment. The heat generated
may cause performance issues
or damage.
. Music files to which Digital Right
Management (DRM) is applied
cannot be played.
. USB storage device that has a
capacity limit of no more than
5,000 files, such as music,
photo, video, and 15 levels of
folder structure. Normal usage
cannot be guaranteed for a
storage device that exceeds this
limit. The iPod/iPhone can play
all music files that are
supported. The music file lists
will only display in alphabetical
order up to 5,000 files on the
screen.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146157) - 2019 - CRC - 10/31/18
188 Infotainment System
.Some iPod/iPhone product
models may not support the
connectivity or functionality of
this product.
. Only connect the iPod/iPhone
with connection cables
supported by iPod/iPhone
products. Other connection
cables cannot be used.
. The iPod/iPhone may be
damaged if it is connected to the
vehicle with the ignition on.
When not in use, disconnect the
iPod/iPhone.
. When the iPod/iPhone is
connected to the USB port by
using the iPod/iPhone cable, the
Bluetooth music is not
supported.
. The iPod/iPhone playback
functions and the information
displayed may be different when
played on the infotainment
system.
.
Refer to the table for the
classification items related to the
search function provided by the
iPod/iPhone.
USB Player
Playing Music from a USB Device
. Connect the USB device to the
USB port.
. Play will start automatically after
the system has finished reading
the USB device.
. If a non-readable USB device is
connected, an error message
displays and the system will
switch to the previous audio
function.If the USB device is already
connected:
1. Press
{.
2. Touch AUDIO.
3. Touch Source.
4. Touch USB.
To stop the USB device and select
another media source, touch
Source, then select the other
source.
To remove the USB device, select
another function, then remove the
USB device.
Pause
. Touch
jto pause.
. Touch
rto resume.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Infotainment System 189
Changing to Next/Previous Songs
.Touch
lto change to the
next song.
. Touch
gwithin five seconds of
the playback time to play the
previous song.
Returning to the Beginning of the
Current Song
Touch
gafter five seconds of the
playback time.
Scanning Forward or Backward
Touch and hold
gorlduring
playback to rewind or fast forward.
Release to resume playback at
normal speed.
Playing Songs Randomly
Touch
Zduring playback.
. ON: Plays all songs randomly.
. OFF: Returns to normal
playback. Using the USB Music Menu
.
Touch Menu during playback.
. Touch the desired menu.
. Applicable audio extensions are
asx, m3u, .pls, .wpl, b4s,
and .xspf.
Browse Music 1. Touch Browse Music.
2. Touch the desired music.
Tone Settings
. Touch Tone Settings. The Tone
Settings menu is displayed. See
“Tone Settings” under“Radio
Controls” inOperation 0179. Auto Volume
.
Touch Auto Volume. The Auto
Volume menu is displayed. See
“Auto Volume” under“Radio
Controls” inOperation 0179.
Traffic Program (If Equipped)
. Touch On or Off.
MTP (Media Transfer Protocol)
. Connect a MTP supported
device.
. Play will start automatically after
the system has finished reading
the MTP device.
. If a non-readable MTP device is
connected, an error message
displays and the system will
switch to the previous audio
function.
iPod/iPhone Player
This feature is limited to models
supporting the iPod/iPhone
connection.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146157) - 2019 - CRC - 10/31/18
190 Infotainment System
Playing Music from an iPod/
iPhone Player
.Connect the iPod/iPhone to the
USB port.
. Play will start from the previously
played point after the system
has finished reading the USB
device.
. If a non-readable USB device is
connected, an error message
displays and the system will
switch to the previous audio
function.
If the iPod/iPhone is already
connected:
1. Press
{.
2. Touch AUDIO.
3. Touch Source.
4. Touch iPod.
To stop the device and select
another media source, touch
Source, then select the other
source. To remove the device, select
another function, then remove the
device.
Pause
.
Touch
jto pause.
. Touch
rto resume.
Changing to Next/Previous Song
. Touch
lto change to the
next song.
. Touch
gwithin two seconds of
the playback time to play the
previous song.
Returning to the Beginning of the
Current Song
Touch
gafter two seconds of the
playback time.
Scanning Forward or Backward
Touch and hold
gorlduring
playback to rewind or fast forward.
Release to resume playback at
normal speed. Playing Songs Randomly
Touch
Zduring playback.
. ON: Plays all songs randomly.
. OFF: Returns to normal
playback.
Using the iPod Menu
. Touch Menu during playback.
. Touch the appropriate
play mode.
Browse Music 1. Touch Browse Music.
2. Touch the desired music.
Tone Settings
. Touch Tone Settings. The Tone
Settings menu is displayed. See
“Tone Settings” under“Radio
Controls” inOperation 0179.
Auto Volume
. Touch Auto Volume. The Auto
Volume menu is displayed. See
“Auto Volume” under“Radio
Controls” inOperation 0179.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146157) - 2019 - CRC - 10/31/18
Infotainment System 191
Picture System Information
The infotainment system can view
picture files stored on a USB
storage device and devices that
support Media Transfer
Protocol (MTP).
.Supported file extensions: .jpg,
.bmp, .png, .gif.
. Animated GIF files are not
supported.
. Some files may not operate due
to a different recording format or
the condition of the file.
Viewing Pictures 1. Connect the USB device to the USB port.
2. Touch the infotainment display to open to full screen. Touch
the infotainment display again
to return to the previous
screen.
If the USB device is already
connected:
1. Press
{.
2. Touch GALLERY. Some features are disabled while
the vehicle is in motion.
Viewing a Slide Show
1. Touch
zfrom the picture
screen.
2. Touch the screen to cancel the slide show during the slide
show playback.
Viewing a Previous or Next
Picture
Touch
SorTfrom the picture
screen.
Rotating a Picture
Touch
wfrom the picture screen.
Enlarging a Picture
Touch
xfrom the picture screen.
Using the USB Picture Menu 1. Touch MENU from the picture screen.
2. Touch the appropriate menu: .Slide Show Time: Allows
selection of the slide show
interval. .
Clock, Temp. Display:
Allows selection of On or
Off to show the clock and
temperature on the full
screen.
. Display Settings: Adjusts
for Brightness and Contrast.
3. Touch Back on the infotainment display to exit.
Auxiliary Devices
Using the Auxiliary Input Jack
Settings menus and functions may
vary depending on vehicle options.
The auxiliary input jack can be used
to connect external audio devices
such as an iPod, iPhone, MP3
player, CD player, and other
supported devices for use as
another source for audio listening.
This input jack is not an audio
output; do not plug headphones into
the front auxiliary input jack.