2019 CHEVROLET SILVERADO Publication ordering information

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
1500-11698642) - 2019 - CRC - 2/20/19
96 Seats and Restraints
{Warning
If the front outboard passenger
airbag is turned off for an
adult-sized occupant, the airbag
will not be able to inflate and help
protect that person in a crash,
resulting in an increased risk of
serious injury or even death. An
adult-sized occupant should not
ride in the front outboard
passenger seat, if the passenger
airbag OFF indicator is lit.
Additional Factors Affecting
System Operation
Seat belts help keep the passenger
in position on the seat during
vehicle maneuvers and braking,
which helps the passenger sensing
system maintain the passenger
airbag status. See“Seat Belts”and
“Child Restraints” in the Index for
additional information about the
importance of proper restraint use. A thick layer of additional material,
such as a blanket or cushion,
or aftermarket equipment such as
seat covers, seat heaters, and seat
massagers can affect how well the
passenger sensing system
operates. We recommend that you
not use seat covers or other
aftermarket equipment except when
approved by GM for your specific
vehicle. See
Adding Equipment to
the Airbag-Equipped Vehicle 097
for more information about
modifications that can affect how
the system operates.
The ON indicator may be lit if an
object, such as a briefcase,
handbag, grocery bag, laptop,
or other electronic device, is put on
an unoccupied seat. If this is not
desired, remove the object from
the seat.
{Warning
Stowing articles under the
passenger seat or between the
passenger seat cushion and
(Continued)
Warning (Continued)
seatback may interfere with the
proper operation of the passenger
sensing system.
Servicing the
Airbag-Equipped Vehicle
Airbags affect how the vehicle
should be serviced. There are parts
of the airbag system in several
places around the vehicle. Your
dealer and the service manual have
information about servicing the
vehicle and the airbag system. To
purchase a service manual, see
Publication Ordering Information
0444.
{Warning
For up to 10 seconds after the
vehicle is turned off and the
battery is disconnected, an airbag
can still inflate during improper
service. You can be injured if you
(Continued)

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
1500-11698642) - 2019 - CRC - 2/20/19
Vehicle Care 315
Vehicle Checks
Doing Your Own
Service Work
{Warning
It can be dangerous to work on
your vehicle if you do not have
the proper knowledge, service
manual, tools, or parts. Always
follow owner’s manual procedures
and consult the service manual
for your vehicle before doing any
service work.
If doing some of your own service
work, use the proper service
manual. It tells you much more
about how to service the vehicle
than this manual can. To order the
proper service manual, see
Publication Ordering Information
0 444.
This vehicle has an airbag system.
Before attempting to do your own
service work, see Servicing the
Airbag-Equipped Vehicle 096. If equipped with remote vehicle
start, open the hood before
performing any service work to
prevent remote starting the vehicle
accidentally. See
Remote Vehicle
Start 044.
Keep a record with all parts receipts
and list the mileage and the date of
any service work performed. See
Maintenance Records 0430.
Caution
Even small amounts of
contamination can cause damage
to vehicle systems. Do not allow
contaminants to contact the fluids,
reservoir caps, or dipsticks.
Hood
{Warning
Turn the vehicle off before
opening the hood. If the vehicle is
on, the engine will start when the
hood is opened. You or others
could be injured.
{Warning
Components under the hood can
get hot from running the engine.
To help avoid the risk of burning
unprotected skin, never touch
these components until they have
cooled, and always use a glove or
towel to avoid direct skin contact.
Clear any snow from the hood
before opening.
To open the hood: 1. Pull the hood release lever with the
isymbol. It is on the
lower left side of the instrument
panel.
2. Go to the front of the vehicle and locate the secondary
release lever under the front
center of the hood. Push the
secondary hood release lever
to the right to release.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
1500-11698642) - 2019 - CRC - 2/20/19
326 Vehicle Care
Automatic Transmission
Fluid
When to Check and Change
Automatic Transmission Fluid
It is usually not necessary to check
the transmission fluid level. The only
reason for fluid loss is a
transmission leak or overheated
transmission. This vehicle is not
equipped with a transmission fluid
level dipstick. There is a special
procedure for checking and
changing the transmission fluid in
these vehicles. Because this
procedure is difficult, this should be
done at the dealer. Contact the
dealer for additional information or
the procedure can be found in the
service manual. SeePublication
Ordering Information 0444.
Caution
Use of the incorrect automatic
transmission fluid may damage
the vehicle, and the damage may
(Continued)
Caution (Continued)
not be covered by the vehicle
warranty. Always use the correct
automatic transmission fluid. See
Recommended Fluids and
Lubricants0427.
Change the fluid and filter at the
scheduled maintenance intervals
listed in Maintenance Schedule
0 417. Be sure to use the
transmission fluid listed in
Recommended Fluids and
Lubricants 0427.
Engine Air Filter Life
System
If equipped, this feature provides
the engine air filter ’s remaining life
and best timing for a change. The
timing to change an engine air filter
depends on driving and
environmental conditions.
When to Change the Engine
Air Filter
When the Driver Information Center
(DIC) displays a message to replace
the engine air filter at the next oil
change, follow this timing.
When the DIC displays a message
to replace the engine air filter soon,
replace the engine air filter at the
earliest convenience.
The system must be reset after the
engine air filter is changed.
If the DIC displays a message to
check the engine air filter system,
see your dealer.
How to Reset the Engine Air
Filter Life System
To reset:
1. Place the vehicle in P (Park).
2. Display the Air Filter Life on the DIC. See Driver Information
Center (DIC) (Base Level)
0 160 or
Driver Information Center (DIC)
(Midlevel and Uplevel) 0161.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
1500-11698642) - 2019 - CRC - 2/20/19
Customer Information 435
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . . 435
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . . . . 437
Customer Assistance for Text Telephone (TTY) Users . . . . . 438
Online Owner Center . . . . . . . . . 438
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . 439
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 439
Scheduling Service Appointments . . . . . . . . . . . . . . . 441
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . 441
Collision Damage Repair . . . . . 442
Publication Ordering Information . . . . . . . . . . . . . . . . . . 444
Radio Frequency Statement . . . . . . . . . . . . . . . . . . . 445
Reporting Safety Defects
Reporting Safety Defects tothe United States
Government . . . . . . . . . . . . . . . . . 445
Reporting Safety Defects to the Canadian
Government . . . . . . . . . . . . . . . . . 446
Reporting Safety Defects to General Motors . . . . . . . . . . . . . 446
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . . . 447
Event Data Recorders . . . . . . . . 447
OnStar . . . . . . . . . . . . . . . . . . . . . . . 448
Infotainment System . . . . . . . . . . 448
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
Chevrolet. Normally, any concerns
with the sales transaction or the
operation of the vehicle will be
resolved by your dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE : Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service,
or parts manager, contact the owner
of your dealership or the general
manager.
STEP TWO : If after contacting a
member of dealership management,
it appears your concern cannot be

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
1500-11698642) - 2019 - CRC - 2/20/19
444 Customer Information
.Vehicle make, model, and
model year
. Vehicle Identification
Number (VIN)
. Insurance company and policy
number
. General description of the
damage to the other vehicle
Choose a reputable repair facility
that uses quality replacement parts.
See “Collision Parts” earlier in this
section.
If the airbag has inflated, see What
Will You See after an Airbag
Inflates? 091.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with
the repair professional, and insist on
Genuine GM parts. Remember,
if the vehicle is leased, you may be
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.
If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.
Publication Ordering
Information
Service Manuals
Service manuals have the diagnosis
and repair information on the
engine, transmission, axle,
suspension, brakes, electrical
system, steering system, body, etc.
Customer Literature
Owner
’s manuals are written
specifically for owners and are
intended to provide basic
operational information about the
vehicle. The owner ’s manual
includes the Maintenance Schedule
for all models.
Customer literature publications
available for purchase include
owner ’s manuals, warranty
manuals, infotainment manuals, and
portfolios. Portfolios include an
owner ’s manual, warranty manual,
infotainment manual, if applicable,
and zip lock bag or pouch.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
1500-11698642) - 2019 - CRC - 2/20/19
Index 463
ChargingWireless . . . . . . . . . . . . . . . . . . . . . . 136
Charging System Light . . . . . . . . . 149
Check Engine Light (MalfunctionIndicator) . . . . . . . . . . . . . . . . . . . . 150
Ignition Transmission Lock . . . 344
Child Restraints Infants and Young Children . . . 100
Lower Anchors and Tethersfor Children . . . . . . . . . . . . . . . . . 106
Older Children . . . . . . . . . . . . . . . . . . 99
Securing . . . . . . . . . . . . 117, 121, 124
Systems . . . . . . . . . . . . . . . . . . . . . . 103
Circuit Breakers . . . . . . . . . . . . . . . . 351
Cleaning Exterior Care . . . . . . . . . . . . . . . . . 405
Interior Care . . . . . . . . . . . . . . . . . . 410
Climate Control Systems . . . . . . . 189 Air Conditioning . . . . . . . . . . . . . . 189
Dual Automatic . . . . . . . . . . . . . . . 191
Heating . . . . . . . . . . . . . . . . . . . . . . . 189
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Cluster, Instrument . . . . . . . . . . . . . 139
Collision Damage Repair . . . . . . . 442
Compartments Storage . . . . . . . . . . . . . . . . . . . . . . . 125
Compass . . . . . . . . . . . . . . . . . . . . . . . 133 Connected Services
Connections . . . . . . . . . . . . . . . . . . 458
Diagnostics . . . . . . . . . . . . . . . . . . . 460
Navigation . . . . . . . . . . . . . . . . . . . . 457
Connections Connected Services . . . . . . . . . . 458
Control
Hill Descent . . . . . . . . . . . . . . . . . . 246
Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . 244
Control Light
Hill Descent . . . . . . . . . . . . . . . . . . 154
Control of a Vehicle . . . . . . . . . . . . . 199
Convex Mirrors . . . . . . . . . . . . . . . . . . 56
Coolant Engine Temperature Gauge . . 146
Engine Temperature
Warning Light . . . . . . . . . . . . . . . 156
Cooling . . . . . . . . . . . . . . . . . . . . 189, 191
Cooling System . . . . . . . . . . . . . . . . . 328
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . 441
Cruise Control . . . . . . . . . . . . . . . . . . 251 Light . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Cupholders . . . . . . . . . . . . . . . . . . . . . 125
Customer Assistance . . . . . . . . . . . 438
Offices . . . . . . . . . . . . . . . . . . . . . . . . 437 Customer Assistance (cont'd)
Text Telephone (TTY)
Users . . . . . . . . . . . . . . . . . . . . . . . 438
Customer Information
Publications OrderingInformation . . . . . . . . . . . . . . . . . . 444
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . 435
D
Damage Repair, Collision . . . . . . . 442
Danger, Warning, and Caution . . . . 2
Data CollectionInfotainment System . . . . . . . . . . 448
OnStar . . . . . . . . . . . . . . . . . . . . . . . 448
Data Recorders, Event . . . . . . . . . 447
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 180
Defensive Driving . . . . . . . . . . . . . . . 199
Delayed Locking . . . . . . . . . . . . . . . . . 46
Diagnostics
Connected Services . . . . . . . . . . 460
Differential, Limited-Slip . . . . . . . . 251
Distracted Driving . . . . . . . . . . . . . . . 198
Dome Lamps . . . . . . . . . . . . . . . . . . . 184
Door Ajar Light . . . . . . . . . . . . . . . . . . . . . 159
Delayed Locking . . . . . . . . . . . . . . . . 46

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
1500-11698642) - 2019 - CRC - 2/20/19
466 Index
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . 347
Hazard Warning Flashers . . . . . . . 181
Head Restraints . . . . . . . . . . . . . . . . . 68
Head-up Display . . . . . . . . . . . . . . . . 164
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . . . 347
Automatic . . . . . . . . . . . . . . . . . . . . . 180
Bulb Replacement . . . . . . . . . . . . 347
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . 180
Flash-to-Pass . . . . . . . . . . . . . . . . . 180
Headlamps, Front Turn Signal, Sidemarker, and
Parking Lamps . . . . . . . . . . . . . . 348
High-Beam On Light . . . . . . . . . . 158
High/Low Beam Changer . . . . . 179
Lamps On Reminder . . . . . . . . . 159
Heated
Rear Seats . . . . . . . . . . . . . . . . . . . . . 78
Steering Wheel . . . . . . . . . . . . . . . 132
Heated and Ventilated Front Seats . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Heated Mirrors . . . . . . . . . . . . . . . . . . . 58
Heater
Engine . . . . . . . . . . . . . . . . . . . . . . . . 224
Heating . . . . . . . . . . . . . . . . . . . . 189, 191
High-Beam On Light . . . . . . . . . . . . 158 High-Speed Operation . . . . . . . . . . 370
Hill and Mountain Roads . . . . . . . . 207
Hill Descent Control (HDC) . . . . . 246
Hill Descent Control Light . . . . . . . 154
Hill Start Assist (HSA) . . . . . . . . . . 244
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . 315
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
How to Wear Seat Belts
Properly . . . . . . . . . . . . . . . . . . . . . . . . 80
HVAC . . . . . . . . . . . . . . . . . . . . . . 189, 191
I
Ignition Positions . . . . . . . . . . 218, 220
Ignition Transmission Lock Check . . . . . . . . . . . . . . . . . . . . . . . . . 344
Immobilizer . . . . . . . . . . . . . . . . . . . . . . 54
Indicator Pedestrian Ahead . . . . . . . . . . . . 155
Vehicle Ahead . . . . . . . . . . . . . . . . 155
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . . 100
Information Publication Ordering . . . . . . . . . . 444
Infotainment . . . . . . . . . . . . . . . . . . . . 188
Infotainment System . . . . . . . . . . . . 448
Instrument Cluster . . . . . . . . . . . . . . 139
Interior Rearview Mirrors . . . . . . . . . 59
Introduction . . . . . . . . . . . . . . . . . . . . . . . 2
J
Jump Starting - North America . . . . . . . . . . . . . . . . . . . . . . . 396
K
Keyless EntryRemote (RKE) System . . . . . 34, 42
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
L
Labeling, Tire Sidewall . . . . . . . . . . 362
Lamps Daytime Running (DRL) . . . . . . 180
Dome . . . . . . . . . . . . . . . . . . . . . . . . . 184
Exterior Cargo . . . . . . . . . . . . . . . . 183
Exterior Controls . . . . . . . . . . . . . . 177
Exterior Lamps OffReminder . . . . . . . . . . . . . . . . . . . 179
Exterior Lighting Battery Saver . . . . . . . . . . . . . . . . . . . . . . . 187
License Plate . . . . . . . . . . . . . . . . . 350
Malfunction Indicator
(Check Engine) . . . . . . . . . . . . . 150
On Reminder . . . . . . . . . . . . . . . . . 159
Reading . . . . . . . . . . . . . . . . . . . . . . 185
Lane Change Alert (LCA) . . . . . . . 268
Lane Departure Warning (LDW) . . . . . . . . . . . . . . . . 270
Lane Keep Assist (LKA) . . . . . . . . 270

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
1500-11698642) - 2019 - CRC - 2/20/19
Index 469
Power (cont'd)Protection, Battery . . . . . . . . . . . . 186
Retained Accessory (RAP) . . . 226
Seat Adjustment . . . . . . . . . . . . . . . . 70
Windows . . . . . . . . . . . . . . . . . . . . . . . 62
Power Assist Steps . . . . . . . . . . . . . . 52
Pregnancy, Using Seat Belts . . . . 84
Privacy Vehicle Data Recording . . . . . . . 447
Program Courtesy Transportation . . . . . . 441
Prohibited Fuels . . . . . . . . . . . . . . . . 273
Proposition 65 Warning,
California . . . . . . . . . . . .314, 338, 396,
Back Cover
Publication Ordering Information . . . . . . . . . . . . . . . . . . . . 444
R
Radio Frequency Statement . . . . 445
Reading Lamps . . . . . . . . . . . . . . . . . 185
Rear Axle . . . . . . . . . . . . . . . . . . . . . . . 342Locking . . . . . . . . . . . . . . . . . . . . . . . 251
Rear Camera Mirror . . . . . . . . . . . . . 59
Rear Seats . . . . . . . . . . . . . . . . . . . . . . 77 Heated . . . . . . . . . . . . . . . . . . . . . . . . . 78
Rear Storage . . . . . . . . . . . . . . . . . . . 126 Rear Vision Camera (RVC) . . . . . 255
Rear Windows . . . . . . . . . . . . . . . . . . . 64
Rearview Mirrors . . . . . . . . . . . . . . . . 59
Automatic Dimming . . . . . . . . . . . . . 59
Reclining Seatbacks . . . . . . . . . . . . . 71
Recommended Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 272
Recommended Fluids and Lubricants . . . . . . . . . . . . . . . . . . . . . 427
Records Maintenance . . . . . . . . . . . . . . . . . . 430
Recreational Vehicle Towing . . . . 400
Reimbursement Program, GM Mobility . . . . . . . . . . . . . . . . . . . 439
Remote Keyless Entry (RKE) System . . . . . . . . . . . . . . 34, 42
Remote Vehicle Start . . . . . . . . . . . . 44
Replacement Glass . . . . . . . . . . . . . . . . . . . . . . . . . 346
Replacement Parts Airbags . . . . . . . . . . . . . . . . . . . . . . . . . 98
Maintenance . . . . . . . . . . . . . . . . . . 428
Replacing Airbag System . . . . . . . . 98
Replacing LATCH System Parts after a Crash . . . . . . . . . . . . 117
Replacing Seat Belt System Parts after a Crash . . . . . . . . . . . . . 85 Reporting Safety Defects
Canadian Government . . . . . . . . 446
General Motors . . . . . . . . . . . . . . . 446
U.S. Government . . . . . . . . . . . . . 445
Restraints Where to Put . . . . . . . . . . . . . . . . . 104
Retained Accessory
Power (RAP) . . . . . . . . . . . . . . . . . . 226
Reverse Tilt Mirrors . . . . . . . . . . . . . . 59
Ride Control Systems Enhanced Traction
System (ETS) . . . . . . . . . . . . . . . 251
Roads Driving, Wet . . . . . . . . . . . . . . . . . . 206
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . . . . 439
Roof Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . 65
Rotation, Tires . . . . . . . . . . . . . . . . . . 377
Routing, Engine Drive Belt . . . . . . 434
Running the Vehicle While Parked . . . . . . . . . . . . . . . . . . . . . . . . 229
S
Safety Defects ReportingCanadian Government . . . . . . . . 446
General Motors . . . . . . . . . . . . . . . 446