Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
430 Service and Maintenance
Maintenance
Schedule
Owner Checks and Services
At Each Fuel Stop
.Check the engine oil level. See
Engine Oil 0331.
Once a Month
. Check the tire inflation
pressures, including the spare.
See Tire Pressure 0378.
. Inspect the tires for wear. See
Tire Inspection 0385.
. Check the windshield washer
fluid level. See Washer Fluid
0 346.
Engine Oil Change
When the CHANGE ENGINE OIL
SOON message displays, have the
engine oil and filter changed within
the next 1 000 km/600 mi. If driven
under the best conditions, the
engine oil life system may not
indicate the need for vehicle service
for up to a year. The engine oil and filter must be changed at least once
a year and the oil life system must
be reset. Your trained dealer
technician can perform this work.
If the engine oil life system is reset
accidentally, service the vehicle
within 5 000 km/3,000 mi since the
last service. Reset the oil life
system when the oil is changed.
See
Engine Oil Life System 0333.
Passenger Compartment Air
Filter
The passenger compartment air
filter removes dust, pollen, and
other airborne irritants from outside
air that is pulled into the vehicle.
The filter should be replaced as part
of routine scheduled maintenance.
Inspect the passenger compartment
air filter every 36 000 km/
22,500 miles or two years,
whichever comes first. Replace if
necessary. More frequent
replacement may be needed if the
vehicle is driven in areas with heavy
traffic, areas with poor air quality,
or areas with high dust levels. Replacement may also be needed if
there is a reduction in air flow,
excessive window fogging, or odors.
Power Take Off (PTO) and
Extended Idle Use
When the vehicle is used with the
PTO equipment or used in a way
that requires extended idle time,
one hour of use shall be deemed
the same as 33 miles.
See
Driver Information Center (DIC)
(Base Level) 0154 orDriver
Information Center (DIC) (Uplevel)
0 156 for hourmeter.
Air Conditioning Desiccant
(Replace Every Seven Years)
The air conditioning system requires
maintenance every seven years.
This service requires replacement of
the desiccant to help the longevity
and efficient operation of the air
conditioning system. This service
can be complex. See your dealer.
Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
Service and Maintenance 431
Tire Rotation and Required
Services Every 12 000 km/
7,500 mi
Rotate the tires, if recommended for
the vehicle, and perform the
following services. SeeTire
Rotation 0386.
. Check engine oil level and oil
life percentage. If needed,
change engine oil and filter, and
reset oil life system.
See Engine Oil 0331 and
Engine Oil Life System 0333.
. Check engine coolant level. See
Cooling System 0339.
. Check windshield washer fluid
level. See Washer Fluid 0346.
. Check tire inflation pressures,
including the spare. See Tire
Pressure 0378.
. Inspect tire wear. See Tire
Inspection 0385.
. Visually check for fluid leaks.
. Inspect engine air cleaner filter.
See Engine Air Cleaner/Filter
0 338. .
Inspect brake system. See
Exterior Care 0418.
. Visually inspect steering,
suspension, and chassis
components for damage,
including cracks or tears in the
rubber boots, loose or missing
parts, or signs of wear at least
once a year. See Exterior Care
0 418. Lubricate the suspension
and steering components at
least every other oil change.
(If equipped with grease fittings)
. Inspect power steering for
proper attachment, connections,
binding, leaks, cracks,
chafing, etc.
. Visually inspect halfshafts and
drive shafts for excessive wear,
lubricant leaks, and/or damage
including: tube dents or cracks,
constant velocity joint or
universal joint looseness,
cracked or missing boots, loose
or missing boot clamps, center
bearing excessive looseness,
loose or missing fasteners, and
axle seal leaks. .
Check restraint system
components. See Safety System
Check 074.
. Visually inspect fuel system for
damage or leaks.
. Visually inspect exhaust system
and nearby heat shields for
loose or damaged parts.
. Lubricate body components. See
Exterior Care 0418.
. Check starter switch. See Starter
Switch Check 0354.
. Check automatic transmission
shift lock control function. See
Automatic Transmission Shift
Lock Control Function Check
0354.
. Check ignition transmission lock.
See Ignition Transmission Lock
Check 0354.
. Check parking brake and
automatic transmission park
mechanism. See Park Brake and
P (Park) Mechanism Check
0 354.
Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
438 Service and Maintenance
Lamps
Properly working headlamps,
taillamps, and brake lamps are
important to see and be seen on
the road.
.Signs that the headlamps need
attention include dimming, failure
to light, cracking, or damage.
The brake lamps need to be
checked periodically to ensure
that they light when braking.
. With a multi-point inspection,
your dealer can check the lamps
and note any concerns.
Shocks and Struts
Shocks and struts help aid in control
for a smoother ride.
. Signs of wear may include
steering wheel vibration, bounce/
sway while braking, longer
stopping distance, or uneven
tire wear.
. As part of the multi-point
inspection, trained dealer
technicians can visually inspect
the shocks and struts for signs of leaking, blown seals,
or damage, and can advise
when service is needed.
Tires
Tires need to be properly inflated,
rotated, and balanced. Maintaining
the tires can save money and fuel,
and can reduce the risk of tire
failure.
. Signs that the tires need to be
replaced include three or more
visible treadwear indicators; cord
or fabric showing through the
rubber; cracks or cuts in the
tread or sidewall; or a bulge or
split in the tire.
. Trained dealer technicians can
inspect and recommend the right
tires. Your dealer can also
provide tire/wheel balancing
services to ensure smooth
vehicle operation at all speeds.
Your dealer sells and services
name brand tires. Vehicle Care
To help keep the vehicle looking like
new, vehicle care products are
available from your dealer. For
information on how to clean and
protect the vehicle’s interior and
exterior, see
Interior Care 0423 and
Exterior Care 0418.
Wheel Alignment
Wheel alignment is critical for
ensuring that the tires deliver
optimal wear and performance.
. Signs that the alignment may
need to be adjusted include
pulling, improper vehicle
handling, or unusual tire wear.
. Your dealer has the required
equipment to ensure proper
wheel alignment.
Windshield
For safety, appearance, and the
best viewing, keep the windshield
clean and clear.
. Signs of damage include
scratches, cracks, and chips.
Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
454 Customer Information
Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
General Motors North America and
Chevrolet reserve the right to make
any changes or discontinue the
Roadside Assistance program at
any time without notification.
General Motors North America and
Chevrolet reserve the right to limit
services or payment to an owner or
driver if they decide the claims are
made too often, or the same type of
claim is made many times.
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
. Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
. Emergency Tow from a Public
Road or Highway: Tow to the
nearest Chevrolet dealer for warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is not given
when the vehicle is stuck in the
sand, mud, or snow.
. Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
. Battery Jump Start: Service to
jump start a dead battery.
. Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty
event, incidental expenses may
be reimbursed within the
Powertrain warranty period.
Items considered are reasonable
and customary hotel, meals,
rental car, or a vehicle being
delivered back to the customer,
up to 500 miles.
Services Not Included in
Roadside Assistance
. Impound towing caused by
violation of any laws
. Legal fines
. Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a
regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.
Services Specific to
Canadian-Purchased Vehicles
. Fuel Delivery: Reimbursement
is up to 7 liters. If available,
diesel fuel delivery may be
restricted. Propane and other
fuels are not provided through
this service.
. Lock-Out Service: Vehicle
registration is required.
Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
464 OnStar
Press=to:
. Open the OnStar app on the
infotainment display. See the
infotainment manual for
information on how to use the
OnStar app.
Or
. Make a call, end a call,
or answer an incoming call.
. Give OnStar Hands-Free Calling
voice commands.
. Give OnStar Turn-by-Turn
Navigation voice commands.
. Obtain and customize the Wi-Fi
hotspot name or SSID and
password, if equipped.
Press
Qto connect to an
Advisor to:
. Verify account information or
update contact information.
. Get driving directions.
. Receive a Diagnostic check of
the vehicle's key operating
systems.
. Receive Roadside Assistance. .
Manage Wi-Fi Settings,
if equipped.
Press
>to get a priority connection
to an OnStar Advisor available
24/7 to:
. Get help for an emergency.
. Be a Good Samaritan or
respond to an AMBER Alert.
. Get assistance in severe
weather or other crisis situations
and find evacuation routes.
OnStar Services
Emergency
Emergency Services require an
active safety and security plan. With
Automatic Crash Response, built-in
sensors can automatically alert a
specially trained OnStar Advisor
who is immediately connected in to
the vehicle to help.
Press
>for a priority connection to
an OnStar Advisor who can contact
emergency service providers, direct
them to your exact location, and
relay important information.
With OnStar Crisis Assist, specially
trained Advisors are available
24 hours a day, 7 days a week, to
provide a central point of contact,
assistance, and information during a
crisis.
With Roadside Assistance, Advisors
can locate a nearby service provider
to help with a flat tire, a battery
jump, or an empty gas tank.
Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
Index 475
IndexA
Accessories andModifications . . . . . . . . . . . . . . . . . . 325
Accessory Power . . . . . . . . . . . . . . . 251
Active Fuel Management . . . . . . . 254
Add-On Electrical Equipment . . . 318
Adding a Snow Plow or Similar Equipment . . . . . . . . . . . . . 318
Additional Information OnStar . . . . . . . . . . . . . . . . . . . . . . . 465
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . . . 437
Adjustable Throttle and Brake Pedal . . . . . . . . . . . . . . . . . . . 246
Adjustments Lumbar, Front Seats . . . . . . . . . . . . 58
Agreements Trademarks and License . . . . . 210
Air Cleaner/Filter, Engine . . . . . . . 338
Air Conditioning . . . . . .216, 218, 220
Air Filter, Passenger
Compartment . . . . . . . . . . . . . . . . . 223
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 223
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . . . 90
How Does an AirbagRestrain? . . . . . . . . . . . . . . . . . . . . . 80
Passenger Sensing System . . . . 84 Airbag System (cont'd)
What Makes an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 80
What Will You See after an
Airbag Inflates? . . . . . . . . . . . . . . . 81
When Should an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 79
Where Are the Airbags? . . . . . . . . 77
Airbags
Adding Equipment to theVehicle . . . . . . . . . . . . . . . . . . . . . . . . 89
Light On-Off . . . . . . . . . . . . . . . . . . 144
On-Off Light . . . . . . . . . . . . . . . . . . 144
On-Off Switch . . . . . . . . . . . . . . . . . . 82
Passenger Status Indicator . . . 145
Readiness Light . . . . . . . . . . . . . . 143
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . . . 88
System Check . . . . . . . . . . . . . . . . . . 76
Alarm Vehicle Security . . . . . . . . . . . . . . . . 43
All-Season Tires . . . . . . . . . . . . . . . . 370
All-Terrain Tires . . . . . . . . . . . . . . . . . 372
AM-FM Radio . . . . . . . . . . . . . . . . . . . 185
Antenna Fixed Mast . . . . . . . . . . . . . . . . . . . 189
Multi-band . . . . . . . . . . . . . . . . . . . . 189
Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
Index 479
Extender, Seat Belt . . . . . . . . . . . . . . 74
Exterior Cargo Lamps . . . . . . . . . . 177
Exterior Lamp Controls . . . . . . . . . 171
Exterior Lamps Off Reminder . . . 173
Exterior Lighting BatterySaver . . . . . . . . . . . . . . . . . . . . . . . . . 180
F
FanEngine . . . . . . . . . . . . . . . . . . . . . . . . 345
Fast Idle System . . . . . . . . . . . . . . . . 250
Features Memory . . . . . . . . . . . . . . . . . . . . . . . . . 13
Filter, Engine Air Cleaner . . . . . . . . . . . 338
Fixed Mast Antenna . . . . . . . . . . . . 189
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 174
Flashers, Hazard Warning . . . . . . 175
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . 394 Changing . . . . . . . . . . . . . . . . . . . . . 396
FlexFuel
E85 . . . . . . . . . . . . . . . . . . . . . . . . . . . 291
Floor Console Storage . . . . . . . . . . 124
Floor Mats . . . . . . . . . . . . . . . . . . . . . . 426
Fluid Automatic
Transmission . . . . . . . . . . . 335, 337
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 348 Fluid (cont'd)
Four-Wheel Drive
Transfer Case . . . . . . . . . . . . . . . 262
Power Steering . . . . . . . . . . . . . . . 345
Washer . . . . . . . . . . . . . . . . . . . . . . . 346
Fog Lamps . . . . . . . . . . . . . . . . . . . . . 176 Bulb Replacement . . . . . . . . . . . . 359
Folding Mirrors . . . . . . . . . . . . . . . . . . 47
Forward Automatic Braking . . . . . 285
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . 282
Four-Wheel Drive . . . . . . . . . . 262, 350
Four-Wheel-Drive Light . . . . . . . . . 150
Frequency Statement Radio . . . . . . . . . . . . . . . . . . . . . . . . . 459
Front Axle . . . . . . . . . . . . . . . . . . . . . . 350
Front Fog Lamp Light . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Front Seats Adjustment . . . . . . . . . . . . . . . . . . . . . 57
Heated and Ventilated . . . . . . . . . . 63
Fuel Additives . . . . . . . . . . . . . . . . . . . . . 290
Economy Driving . . . . . . . . . . . . . . . 32
Filling a Portable Fuel
Container . . . . . . . . . . . . . . . . . . . 293
Filling the Tank . . . . . . . . . . . . . . . 291
Foreign Countries . . . . . . . . . . . . 290 Fuel (cont'd)
Gauge . . . . . . . . . . . . . . . . . . . . . . . . 139
Low Fuel Warning Light . . . . . . . 153
Management, Active . . . . . . . . . . 254
Prohibited Fuels . . . . . . . . . . . . . . 290
Recommended . . . . . . . . . . . . . . . 290
Top Tier . . . . . . . . . . . . . . . . . . . . . . 289
Full-Size Spare Tire . . . . . . . . . . . . 407
Fuses Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 362
Fuses and Circuit Breakers . . . 362
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . 366, 367
G
Garage Door Opener . . . . . . . . . . . 167
Programming . . . . . . . . . . . . . . . . . 167
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . 356
Gauges
Engine CoolantTemperature . . . . . . . . . . . . . . . . 141
Engine Oil Pressure . . . . . . . . . . 140
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Odometer . . . . . . . . . . . . . . . . . . . . . 139
Speedometer . . . . . . . . . . . . . . . . . 139
Tachometer . . . . . . . . . . . . . . . . . . . 139
Trip Odometer . . . . . . . . . . . . . . . . 139
Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
Index 485
Software Updates . . . . . . . . . . . . . . 184
Special Application Services . . . . 436
Specifications andCapacities . . . . . . . . . . . . . . . . . . . . . 446
Speedometer . . . . . . . . . . . . . . . . . . . 139
StabiliTrak OFF Light . . . . . . . . . . . . . . . . . . . . . 151
Start Assist, Hill . . . . . . . . . . . . . . . . . 272
Start Vehicle, Remote . . . . . . . . . . . 38
Starter Switch Check . . . . . . . . . . . 354
Starting the Engine . . . . . . . . . . . . . 249
Steering . . . . . . . . . . . . . . . . . . . . . . . . 228 Fluid, Power . . . . . . . . . . . . . . . . . . 345
Heated Wheel . . . . . . . . . . . . . . . . 128
Wheel Adjustment . . . . . . . . . . . . 127
Wheel Controls . . . . . . . . . . . . . . . 127
Steps Power Assist . . . . . . . . . . . . . . . . . . . 42
Stoplamps and Back-up Lamps Bulb Replacement . . . . . . . . . . . . 359
Storage Areas
Center Console . . . . . . . . . . . . . . . 123
Floor Console . . . . . . . . . . . . . . . . 124
Glove Box . . . . . . . . . . . . . . . . . . . . 122
Instrument Panel . . . . . . . . . . . . . 122
Sunglasses . . . . . . . . . . . . . . . . . . . 123
Storage Compartments . . . . . . . . . 122 Struts
Gas . . . . . . . . . . . . . . . . . . . . . . . . . . . 356
Stuck Vehicle . . . . . . . . . . . . . . . . . . . 237
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . 53
Sunglass Storage . . . . . . . . . . . . . . . 123
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Switches Airbag On-Off . . . . . . . . . . . . . . . . . . . 82
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . 3
System Forward Collision
Alert (FCA) . . . . . . . . . . . . . . . . . . 282
Infotainment . . . . . . . . . . . . . 181, 462
Noise Control . . . . . . . . . . . . . . . . . 352
Systems Driver Assistance . . . . . . . . . . . . . 279
T
Tachometer . . . . . . . . . . . . . . . . . . . . . 139
Tailgate . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Taillamps . . . . . . . . . . . . . . . . . . . . . . . 359
Bulb Replacement . . . . . . . . . . . . 359
Text Telephone (TTY) Users . . . . 452
Theft-Deterrent Systems . . . . . . . . . 45 Immobilizer . . . . . . . . . . . . . . . . . . . . . 44
Throttle, Adjustable . . . . . . . . . . . . . 246
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130 Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . 370
All-Season . . . . . . . . . . . . . . . . . . . . 370
All-Terrain . . . . . . . . . . . . . . . . . . . . 372
Buying New Tires . . . . . . . . . . . . . 389
Chains . . . . . . . . . . . . . . . . . . . . . . . . 394
Changing . . . . . . . . . . . . . . . . . . . . . 396
Designations . . . . . . . . . . . . . . . . . 374
Different Size . . . . . . . . . . . . . . . . . 390
Full-Size Spare . . . . . . . . . . . . . . . 407
If a Tire Goes Flat . . . . . . . . . . . . 394
Inspection . . . . . . . . . . . . . . . . . . . . 385
Low Profile . . . . . . . . . . . . . . . . . . . 371
Pressure . . . . . . . . . . . . . . . . . 378, 380
Pressure Light . . . . . . . . . . . . . . . . 152
Pressure Monitor Operation . . 381
Pressure Monitor System . . . . . 380
Rotation . . . . . . . . . . . . . . . . . . . . . . 386
Sidewall Labeling . . . . . . . . . . . . . 372
Terminology and Definitions . . 376
Uniform Tire QualityGrading . . . . . . . . . . . . . . . . . . . . . 391
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . . . 392
Wheel Replacement . . . . . . . . . . 393
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . . . 388
Winter . . . . . . . . . . . . . . . . . . . . . . . . 371
Top Tier Fuel . . . . . . . . . . . . . . . . . . . 289