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336 Service and Maintenance
Lamps
Properly working headlamps,
taillamps, and brake lamps are
important to see and be seen on
the road.
.
Signs that the headlamps need
attention include dimming, failure
to light, cracking, or damage.
The brake lamps need to be
checked periodically to ensure
that they light when braking.
.
With a multi-point inspection,
your dealer can check the lamps
and note any concerns.
Shocks and Struts
Shocks and struts help aid in control
for a smoother ride.
.
Signs of wear may include
steering wheel vibration, bounce/
sway while braking, longer
stopping distance, or uneven
tire wear.
.
As part of the multi-point
inspection, trained dealer
technicians can visually inspect
the shocks and struts for signsof leaking, blown seals,
or damage, and can advise
when service is needed.
Tires
Tires need to be properly inflated,
rotated, and balanced. Maintaining
the tires can save money and fuel,
and can reduce the risk of tire
failure.
.
Signs that the tires need to be
replaced include three or more
visible treadwear indicators; cord
or fabric showing through the
rubber; cracks or cuts in the
tread or sidewall; or a bulge or
split in the tire.
.
Trained dealer technicians can
inspect and recommend the right
tires. Your dealer can also
provide tire/wheel balancing
services to ensure smooth
vehicle operation at all speeds.
Your dealer sells and services
name brand tires.Vehicle Care
To help keep the vehicle looking like
new, vehicle care products are
available from your dealer. For
information on how to clean and
protect the vehicle’s interior and
exterior, seeInterior Care0322and
Exterior Care0318.
Wheel Alignment
Wheel alignment is critical for
ensuring that the tires deliver
optimal wear and performance.
.
Signs that the alignment may
need to be adjusted include
pulling, improper vehicle
handling, or unusual tire wear.
.
Your dealer has the required
equipment to ensure proper
wheel alignment.
Windshield
For safety, appearance, and the
best viewing, keep the windshield
clean and clear.
.
Signs of damage include
scratches, cracks, and chips.
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Service and Maintenance 337
.
Trained dealer technicians can
inspect the windshield and
recommend proper replacement
if needed.
Wiper Blades
Wiper blades need to be cleaned
and kept in good condition to
provide a clear view.
.
Signs of wear include streaking,
skipping across the windshield,
and worn or split rubber.
.
Trained dealer technicians can
check the wiper blades and
replace them when needed.
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338 Service and Maintenance
Recommended Fluids, Lubricants, and Parts
Recommended Fluids and Lubricants
Usage Fluid/Lubricant
Automatic Transmission (1.8L and
2.0L Engines)DEXRON-VI Automatic Transmission Fluid.
Automatic Transmission (1.5L Engine) Continuously Variable Ratio Transmission (CVT) Fluid. (GM Part No.
19355873, in Canada 19355874).
Engine Coolant (Except 1.8L Hybrid) 50/50 mixture of clean, drinkable water and use only DEX-COOL Coolant.
Engine Coolant and Power
Electronics Cooling System (1.8L
Hybrid Only)Use Only Premix DEX-COOL Coolant (GM Part No. 12378390, in
Canada 10953456). SeeCooling System (Power Electronics)0253or
Cooling System (Engine)0248.
Engine Oil Engine oil meeting the dexos1 specification of the proper SAE viscosity
grade. ACDelco dexos1 full synthetic is recommended. SeeEngine Oil
0242.
Hood Latch Assembly, Secondary
Latch, Pivots, Spring Anchor, and
Release PawlLubriplate Lubricant Aerosol (GM Part No. 89021668, in
Canada 89021674) or lubricant meeting requirements of NLGI #2 Category
LB or GC-LB.
Hydraulic Brake System DOT 3 Hydraulic Brake Fluid (GM Part No. 19353126, in
Canada 19353127).
Key Lock Cylinders, Hood and Door
HingesMulti-Purpose Lubricant, Superlube (GM Part No. 12346241, in
Canada 10953474).
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Maintenance Records
After the scheduled services are performed, record the date, odometer reading, who performed the service, and the
type of services performed in the boxes provided. Retain all maintenance receipts.
DateOdometer
ReadingServiced By Services Performed
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344 Technical Data
ApplicationCapacities
Metric English
Wheel Nut Torque 140Y100 lb ft
All capacities are approximate. When adding, be sure to fill to the approximate level, as recommended in this
manual. Recheck fluid level after filling.
Engine Specifications
Engine VIN Code Transmission Spark Plug Gap
1.5L L4 Engine T Automatic 0.60–0.70 mm (0.024–
0.028 in)
1.8L L4 Engine U Automatic 0.65–0.75 mm (0.026–
0.030 in)
2.0L L4 Engine X Automatic 0.75–0.90 mm (0.030–
0.035 in)
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346 Customer Information
Customer
Information
Customer Information
Customer Satisfaction
Procedure . . . . . . . . . . . . . . . . . . . 346
Customer Assistance
Offices . . . . . . . . . . . . . . . . . . . . . . 348
Customer Assistance for Text
Telephone (TTY) Users . . . . . 349
Online Owner Center . . . . . . . . . 349
GM Mobility Reimbursement
Program . . . . . . . . . . . . . . . . . . . . 350
Roadside Assistance
Program . . . . . . . . . . . . . . . . . . . . 350
Scheduling Service
Appointments . . . . . . . . . . . . . . . 352
Courtesy Transportation
Program . . . . . . . . . . . . . . . . . . . . 352
Collision Damage Repair . . . . . 353
Publication Ordering
Information . . . . . . . . . . . . . . . . . . 355
Radio Frequency
Statement . . . . . . . . . . . . . . . . . . . 356
Reporting Safety Defects
Reporting Safety Defects to
the United States
Government . . . . . . . . . . . . . . . . . 356
Reporting Safety Defects to
the Canadian
Government . . . . . . . . . . . . . . . . . 357
Reporting Safety Defects to
General Motors . . . . . . . . . . . . . 357
Vehicle Data Recording and
Privacy
Vehicle Data Recording and
Privacy . . . . . . . . . . . . . . . . . . . . . . 358
Event Data Recorders . . . . . . . . 358
OnStar . . . . . . . . . . . . . . . . . . . . . . . 359
Infotainment System . . . . . . . . . . 359
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
Chevrolet. Normally, any concerns
with the sales transaction or the
operation of the vehicle will be
resolved by your dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE :Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service,
or parts manager, contact the owner
of your dealership or the general
manager.
STEP TWO :If after contacting a
member of dealership management,
it appears your concern cannot be
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Customer Information 349
Telephone devices (TTYs))
Roadside Assistance:
1-800-268-6800
Overseas
Please contact the local General
Motors Business Unit.
Customer Assistance for
Text Telephone (TTY)
Users
To assist customers who are deaf,
hard of hearing, or speech-impaired
and who use Text Telephones
(TTYs), Chevrolet has TTY
equipment available at its Customer
Assistance Center. Any TTY user in
the U.S. can communicate with
Chevrolet by dialing:
1-800-833-2438. TTY users in
Canada can dial 1-800-263-3830.
Online Owner Center
Online Owner Experience
(U.S.) my.chevrolet.com
The Chevrolet online owner
experience allows interaction with
Chevrolet and keeps important
vehicle-specific information in one
place.
Membership Benefits
E:Download owner’s manuals
and view vehicle-specific how-to
videos.
G:View maintenance schedules,
alerts, and Vehicle Diagnostic
Information. Schedule service
appointments.
I:View and print dealer-recorded
service records and self-recorded
service records.
D:Select a preferred dealer and
view locations, maps, phone
numbers, and hours.
r:Track your vehicle’s warranty
information.
J:View active recalls by Vehicle
Identification Number (VIN). See
Vehicle Identification Number (VIN)
0342.
H:View GM Card, SiriusXM
Satellite radio (if equipped), and
OnStar account information (if
equipped).
F:Chat with online help
representatives.
See my.chevrolet.com to register
your vehicle.
Chevrolet Owner Centre
(Canada)
www.chevroletowner.ca
Visit the Chevrolet Owner Centre:
.
Chat live with online help
representatives.
.
Locate owner resources such as
lease-end, financing, and
warranty information.
.
Retrieve your favorite articles,
quizzes, tips, and multimedia
galleries organized into the
Featured Articles and Auto Care
Sections.
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350 Customer Information
.
Download owner’s manuals.
.
Find the
Chevrolet-recommended
maintenance services.
GM Mobility
Reimbursement Program
This program is available to
qualified applicants for cost
reimbursement, up to certain limits,
of eligible aftermarket adaptive
equipment required for the vehicle,
such as hand controls or a
wheelchair/scooter lift for the
vehicle.
To learn about the GM Mobility
program, see www.gmmobility.com
or call the GM Mobility Assistance
Center at 1-800-323-9935. Text
Telephone (TTY) users, call
1-800-833-9935.General Motors of Canada also has
a Mobility program. See www.gm.ca
or call 1-800-GM-DRIVE
(800-463-7483) for details. TTY
users call 1-800-263-3830.
Roadside Assistance
Program
For U.S.-purchased vehicles, call
1-800-243-8872. (Text Telephone
(TTY): 1-888-889-2438.)
For Canadian-purchased vehicles,
call 1-800-268-6800.
Service is available 24 hours a day,
365 days a year.
Calling for Assistance
When calling Roadside Assistance,
have the following information
ready:
.
Your name, home address, and
home telephone number
.
Telephone number of your
location
.
Location of the vehicle.
Model, year, color, and license
plate number of the vehicle
.
Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle
.
Description of the problem
Coverage
Services are provided for the
duration of the vehicle’s powertrain
warranty.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.
Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
General Motors North America and
Chevrolet reserve the right to make
any changes or discontinue the
Roadside Assistance program at
any time without notification.
General Motors North America and
Chevrolet reserve the right to limit
services or payment to an owner or