Chevrolet Low Cab Forward Limited Warranty and Owner Assistance
Information (GMNA-Localizing-U.S.-12404512) - 2019 - crc - 2/7/18
New Vehicle Limited Warranty 7
.Coverages do not apply if the
odometer has been
disconnected, its reading has
been altered, or mileage cannot
be determined.
. Installation of non-GM parts.
. Water or fluid contamination.
. Damage resulting from hail,
floods, windstorms, lightning,
and other environmental
conditions.
. Alteration of glass parts by
application of tinting films.
Important: This warranty is void on
vehicle currently or previously titled
as salvaged, scrapped, junked,
or otherwise considered a total loss.
Damage or Corrosion Due to
Environment, Chemical
Treatments, or Aftermarket
Products
Damage caused by airborne fallout,
salt from sea air, salt or other
materials used to control road
conditions, chemicals, tree sap,
stones, hail, earthquake, water or
flood, windstorm, lightning, the application of chemicals or sealants
subsequent to manufacture, etc. is
not covered. See
“Chemical Paint
Spotting” underThings to Know
About the New Vehicle Limited
Warranty 010 for more details.
Damage Due to Insufficient or
Improper Maintenance
Damage caused by failure to follow
the recommended maintenance
schedule intervals and/or failure to
use or maintain proper fluids,
or maintain fluids between
recommended maintenance
intervals, fuel, lubricants,
or refrigerants recommended in the
owner manual is not covered.
Damage Due to Contaminated,
Improper, or Poor Quality Fuel
Poor fuel quality or incorrect fuel
may cause driveability problems
such as hesitation, lack of power,
stalling, or failure to start. They may
also degrade functionality of critical
exhaust emissions components
such as spark plugs, oxygen
sensors, and the catalytic converter.
Damage from poor fuel quality, water contamination, or if the
vehicle requires premium fuel,
operating the vehicle on gasoline
with a Pump Octane less than a 91
(R+M)/2, may not be covered.
Prohibited fuels are: Gasolines
containing any methanol, MMT, an
organometallic octane enhancing
additive, and/or fuels containing
more than 15% ethanol in non-Flex
Fuel Vehicles (FFV).
Please refer to your owner manual
under
“Fuel,” for additional
recommendations, including the use
of TOP TIER Detergent Gasoline.
Additional information can also be
found at: www.toptiergas.com.
Damage Due to Impact, Use,
or the Environment
Windshield or glass cracks, chips,
or scratches due to impact are not
covered. Windshield cracks will be
covered for the first 12 months,
regardless of mileage if caused by
defects in material or workmanship.
Lights, lenses, mirrors, paint, grille,
moldings, and trim are not covered
for cracks, chips, scratches, dents,
Chevrolet Low Cab Forward Limited Warranty and Owner Assistance
Information (GMNA-Localizing-U.S.-12404512) - 2019 - crc - 2/7/18
Emission Control Systems Warranty 15
The emission warranty on your Low
Cab Forward truck is issued in
accordance with the U.S. Federal
Clean Air Act. Defects in material or
workmanship in GM emission parts
may also be covered under the Low
Cab Forward Truck Limited
Warranty coverage. There may be
additional coverage on diesel
powered units. In any case, the
warranty with the broadest coverage
applies.
What Is Covered
The parts covered under the
emission warranty are listed under
the“Emission Warranty Parts List”
later in this section.
How to Determine the
Applicable Emissions Control
System Warranty
State and Federal agencies may
require a different emission control
system warranty for chassis
depending on: .
Whether the truck conforms to
regulations applicable to light
duty or heavy duty emission
control systems.
. Whether the truck or engine
conforms to California
regulations in addition to U.S.
Environmental Protection
Agency (EPA) Federal
regulations.
All Low Cab Forward trucks are
eligible for Federal Emissions
Control System Warranty Coverage.
If the emissions control label
contains language stating the truck
conforms to California regulations,
the vehicle is also eligible for
California Emissions Control System
Warranty Coverage.
Federal Emission Control
System Warranty
Federal Warranty Coverage is as
follows:
. Gasoline engine powered units
with a Gross Vehicle Weight
Rating (GVWR) greater than
8,500 lbs. ‐
5 years or 50,000 miles,
whichever comes first.
. Diesel engine powered units
with a Gross Vehicle Weight
Rating (GVWR) greater than
8,500 lbs.
‐5 years or 100,000 miles,
whichever comes first.
. If any tire originally equipped on
your truck is defective (excluding
tread wear).
‐2 years or 24,000 miles,
whichever comes first.
Federal Emission Defect Warranty
Chevrolet warrants to the owner the
following:
. The Low Cab Forward truck was
designed, equipped, and built to
conform at the time of sale with
applicable regulations of the
Federal Environmental
Protection Agency (EPA).
. The Low Cab Forward truck is
free from defects in materials
and workmanship which cause
Chevrolet Low Cab Forward Limited Warranty and Owner Assistance
Information (GMNA-Localizing-U.S.-12404512) - 2019 - crc - 2/7/18
Emission Warranty Parts List 23
the repair qualifies under the
warranty within a reasonable time,
not to exceed 30 days after receipt
of the vehicle by the dealer,
or within the time period required by
local or state law.
The only exceptions would be if you
request or agree to an extension,
or if a delay results from events
beyond the control of your dealer or
GM. If you are not so notified,
Chevrolet will provide any required
repairs at no charge.
In the event a warranty matter is not
handled to your satisfaction, refer to
Customer Satisfaction Procedure
024.
For further information or to report
violations of the Emission Control
System Warranty, contact the
EPA at: U.S. Environmental Protection
Agency
Office of Transportation and Air
Quality
Compliance Division, Light-Duty
Vehicle Group
Attn: Warranty Complaints
2000 Traverwood Drive
Ann Arbor, MI 48105
Email:
[email protected]
For a vehicle subject to the
California Exhaust Emission
Standards, contact:
State of California Air Resources
Board
Mobile Source Operations Division
P.O. Box 8001
El Monte, CA 91731-2990
