Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146162) - 2019 - crc - 11/26/18
Keys, Doors, and Windows 27
Interference from radio-frequency
identification (RFID) tags may
prevent the key from starting the
vehicle. Keep RFID tags away from
the key when starting the vehicle.
The key is used for the ignition and
all door locks.
The key has a bar-coded key tag
that the dealer or qualified locksmith
can use to make new keys. Store
this information in a safe place, not
in the vehicle.
See your dealer if a replacement
key or additional key is needed.If it becomes difficult to turn a key,
inspect the key blade for debris.
Periodically clean with a brush
or pick.
If locked out of the vehicle, see
Roadside Assistance Program
0
339.
With an active OnStar or connected
service plan, an OnStar Advisor
may remotely unlock the vehicle.
See OnStar Overview 0349.Remote Keyless Entry
(RKE) System
See Radio Frequency Statement
0 345.
If there is a decrease in the Remote
Keyless Entry (RKE) operating
range:
. Check the distance. The
transmitter may be too far from
the vehicle.
. Check the location. Other
vehicles or objects may be
blocking the signal. .
Check the transmitter's battery.
See “Battery Replacement” later
in this section.
. If the transmitter is still not
working correctly, see your
dealer or a qualified technician
for service.
Remote Keyless Entry
(RKE) System Operation
If equipped, the RKE transmitter
functions work up to 60 m (197 ft)
away from the vehicle.
Other conditions can affect the
performance of the transmitter. See
Remote Keyless Entry (RKE)
System 027.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146162) - 2019 - crc - 11/26/18
70 Seats and Restraints
Canada and Mexico
To turn the front outboard passenger
airbag on again, insert the ignition
key into the airbag on-off switch,
push in, and move the switch to the
ON position.
The front outboard passenger
frontal airbag is now enabled, and
may inflate. See Airbag On-Off Light
0 106.
Servicing the
Airbag-Equipped Vehicle
Airbags affect how the vehicle
should be serviced. There are parts
of the airbag system in several places around the vehicle. Your
dealer and the service manual have
information about servicing the
vehicle and the airbag system. To
purchase a service manual, see
Publication Ordering Information
0
344.
{Warning
For up to 10 seconds after the
vehicle is turned off and the
battery is disconnected, an airbag
can still inflate during improper
service. You can be injured if you
are close to an airbag when it
inflates. Avoid yellow connectors.
They are probably part of the
airbag system. Be sure to follow
proper service procedures, and
make sure the person performing
work for you is qualified to do so.
Adding Equipment to the
Airbag-Equipped Vehicle
Adding accessories that change the
vehicle's frame, bumper system,
height, front end, or side sheet
metal may keep the airbag system
from working properly.
The operation of the airbag system
can also be affected by changing,
including improperly repairing or
replacing, any parts of the following:
.
Airbag system, including airbag
modules, front or side impact
sensors, sensing and diagnostic
module, or airbag wiring
. Front seats, including stitching,
seams or zippers
. Seat belts
. Steering wheel, instrument
panel, ceiling trim, or pillar
garnish trim
. Inner door seals, including
speakers
Your dealer and the service manual
have information about the location
of the airbag modules and sensors,
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146162) - 2019 - crc - 11/26/18
130 Lighting
The dome lamp override sets the
dome lamps to remain off or come
on automatically when a door is
opened.
EDOME OFF :Press this button
in and the dome lamps remain off
when a door is opened. Press the
button again to return it to the
extended position so that the dome
lamps come on when a door is
opened.
Reading Lamps
If equipped with reading lamps,
press the button next to each lamp
to turn it on or off.
The vehicle may also have reading
lamps in other locations. The lamps
cannot be adjusted.
Lighting Features
Entry Lighting
If it is dark enough outside, the
exterior lamps will turn on briefly
when unlocking the vehicle with the
RKE transmitter.
Entry/Exit Lighting
The vehicle has an illuminated
entry/exit feature.
The dome lamps come on if the
E
DOME OFF button is in the
extended position, when a door is
opened, or the key is removed from
the ignition.
Exit Lighting
If it is dark enough outside, the
exterior lamps will turn on when the
ignition is turned off. This feature
may be programmable. See Vehicle
Personalization 0120.
Battery Load
Management
The vehicle may have Electric
Power Management (EPM) that
estimates the battery's temperature
and state of charge. It then adjusts
the voltage for best performance
and extended life of the battery.
When the battery's state of charge
is low, the voltage is raised slightly
to quickly bring the charge back up.
When the state of charge is high,
the voltage is lowered slightly to
prevent overcharging. If the vehicle
has a voltmeter gauge or a voltage
display on the Driver Information
Center (DIC), you may see the
voltage move up or down. This is
normal. If there is a problem, an
alert will be displayed.
The battery can be discharged at
idle if the electrical loads are very
high. This is true for all vehicles.
This is because the generator
(alternator) may not be spinning fast
enough at idle to produce all the
power that is needed for very high
electrical loads.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146162) - 2019 - crc - 11/26/18
Vehicle Care 235
1.Battery - North America 0253.
2. Radiator Pressure Cap. See Cooling System 0244.
3. Coolant Recovery Tank. See Cooling System 0244.
4. Automatic Transmission Fluid Dipstick. See “Checking the
Fluid Level” underAutomatic
Transmission Fluid (6-Speed
Transmission) 0238 or
Automatic Transmission Fluid
(8-Speed Transmission) 0241.
5. Engine Oil Fill Cap. See “When
to Add Engine Oil” under
Engine Oil 0235.
6. Engine Oil Dipstick. See “Checking Engine Oil” under
Engine Oil 0235.
7. Engine Cooling Fan (Out of View). See Cooling System
0 244.
8. Engine Air Cleaner/Filter 0242.
9. Power Steering Fluid Reservoir. See Power Steering
Fluid 0250. 10.
Engine Compartment Fuse
Block 0264.
11. Brake Master Cylinder Reservoir. See Brake Fluid
0 252.
12. Windshield Washer Fluid Reservoir. See “Adding Washer
Fluid” under Washer Fluid
0 250.
Engine Oil
For diesel engine vehicles, see
“Engine Oil” in the Duramax diesel
supplement.
To ensure proper engine
performance and long life, careful
attention must be paid to engine oil.
Following these simple, but
important steps will help protect
your investment:
. Use engine oil approved to the
proper specification and of the
proper viscosity grade. See
“Selecting the Right Engine Oil”
in this section. .
Check the engine oil level
regularly and maintain the
proper oil level. See “Checking
Engine Oil” and“When to Add
Engine Oil” in this section.
. Change the engine oil at the
appropriate time. See Engine Oil
Life System 0237.
. Always dispose of engine oil
properly. See “What to Do with
Used Oil” in this section.Checking Engine Oil
Check the engine oil level regularly,
every 650 km (400 mi), especially
prior to a long trip. The engine oil
dipstick handle is a loop. See
Engine Compartment Overview
0232 for the location.
{Warning
The engine oil dipstick handle
may be hot; it could burn you.
Use a towel or glove to touch the
dipstick handle.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146162) - 2019 - crc - 11/26/18
Vehicle Care 253
When the brake fluid falls to a low
level, the brake warning light comes
on. SeeBrake System Warning
Light 0109.
Brake fluid absorbs water over time.
Replace brake fluid at the specified
intervals to prevent increased
stopping distance. See Maintenance
Schedule 0319.
Checking Brake Fluid
Check brake fluid by looking at the
brake fluid reservoir. See Engine
Compartment Overview 0232.
The fluid level should be above
MIN. If it is not, have the brake
hydraulic system checked to see if
there is a leak.
After work is done on the brake
hydraulic system, make sure the
level is above MIN but not over the
MAX mark.
What to Add
Use only GM approved DOT 3
brake fluid from a clean, sealed
container. See Recommended
Fluids and Lubricants 0327.
{Warning
The wrong or contaminated brake
fluid could result in damage to the
brake system. This could result in
the loss of braking leading to a
possible injury. Always use the
proper GM approved brake fluid.
Caution
If brake fluid is spilled on the
vehicle's painted surfaces, the
paint finish can be damaged.
Immediately wash off any painted
surface.
Battery - North America
The original equipment battery is
maintenance free. Do not remove
the cap and do not add fluid.
Refer to the replacement number
shown on the original battery label
when a new battery is needed. See
Engine Compartment Overview
0232 for battery location.
{Warning
WARNING: Battery posts,
terminals, and related
accessories contain lead and lead
compounds, chemicals known to
the State of California to cause
(Continued)
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146162) - 2019 - crc - 11/26/18
Vehicle Care 303
Caution
Ignoring these steps could result
in costly damage to the vehicle
that would not be covered by the
vehicle warranty. Trying to start
the vehicle by pushing or pulling it
will not work, and it could damage
the vehicle.
1. Check the other vehicle. It must have a 12-volt battery
with a negative ground system.
Caution
If the other vehicle does not have
a 12-volt system with a negative
ground, both vehicles can be
damaged. Only use a vehicle that
has a 12-volt system with a
negative ground for jump starting.
2. Get the vehicles close enough so the jumper cables can
reach, but be sure the vehicles
are not touching each other.
If they are, it could cause a ground connection you do not
want. You would not be able to
start your vehicle, and the bad
grounding could damage the
electrical systems.
To avoid the possibility of the
vehicles rolling, set the parking
brake firmly on both vehicles
involved in the jump start
procedure. Put an automatic
transmission in P (Park) or a
manual transmission in Neutral
before setting the parking
brake.
Caution
If any accessories are left on or
plugged in during the jump
starting procedure, they could be
damaged. The repairs would not
be covered by the vehicle
warranty. Whenever possible, turn
off or unplug all accessories on
either vehicle when jump starting.
3. Turn the ignition off on both vehicles. Unplug unnecessary
accessories plugged into the cigarette lighter or the
accessory power outlet. Turn
off the radio and all lamps that
are not needed. This will avoid
sparks and help save both
batteries. And it could save the
radio!
4. Open the hoods and locate the positive (+) and negative (−)
terminal locations of the other
vehicle.
On your van, use the unpainted
radio antenna bracket as a
remote negative (−) terminal.
{Warning
Using a match near a battery can
cause battery gas to explode.
People have been hurt doing this,
and some have been blinded.
Use a flashlight if you need more
light.
Battery fluid contains acid that
can burn you. Do not get it on
you. If you accidentally get it in
(Continued)
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146162) - 2019 - crc - 11/26/18
Vehicle Care 305
8. Connect the other end of thenegative (−) cable to the
negative (−) terminal location
on the vehicle with the dead
battery. On your van, use the
unpainted radio antenna
bracket as a remote
negative (−) terminal.
Caution
The vehicle uses the unpainted
radio antenna bracket as a
remote negative (-) terminal.
Move the antenna coaxial cable
(Continued)
Caution (Continued)
out of the way before clamping
the negative jumper cable to the
fixed antenna bracket. Avoid
touching the negative cable clamp
to the air conditioning line. Failure
to do either of these could
damage the vehicle. The repairs
would not be covered by the
vehicle warranty.
9. Now start the vehicle with the good battery and run the
engine for a while.
10. Try to start the vehicle that had the dead battery. If it will not
start after a few tries, it
probably needs service.
Caution
If the jumper cables are
connected or removed in the
wrong order, electrical shorting
may occur and damage the
(Continued)
Caution (Continued)
vehicle. The repairs would not be
covered by the vehicle warranty.
Always connect and remove the
jumper cables in the correct order,
making sure that the cables do
not touch each other or other
metal.
Jumper Cable Removal
Reverse the sequence exactly when
removing the jumper cables.
After starting the disabled vehicle
and removing the jumper cables,
allow it to idle for several minutes.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146162) - 2019 - crc - 11/26/18
OnStar 349
OnStar
OnStar Overview
OnStar Overview . . . . . . . . . . . . . 349
OnStar Services
Emergency . . . . . . . . . . . . . . . . . . . 350
Security . . . . . . . . . . . . . . . . . . . . . . 351
OnStar Additional Information
OnStar AdditionalInformation . . . . . . . . . . . . . . . . . . 351
OnStar Overview
=Voice Command Button
QBlue OnStar Button
>Red Emergency Button
This vehicle may be equipped with a
comprehensive, in-vehicle system
that can connect to an OnStar
Advisor for Emergency, Security,
Navigation, Connections, and
Diagnostics Services. OnStar
services may require a paid service
plan and data plan. OnStar requires
the vehicle battery and electrical
system, cellular service, and GPS
satellite signals to be available and
operating. OnStar acts as a link to
existing emergency service
providers. OnStar may collect
information about you and your
vehicle, including location
information. See OnStar User Terms, Privacy Statement, and
Software Terms for more details
including system limitations at
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
The OnStar system status light is
next to the OnStar buttons. If the
status light is:
.
Solid Green: System is ready.
. Flashing Green: On a call.
. Red: Indicates a problem.
. Off: System is off. Press
Q
twice to speak with an OnStar
Advisor.
Press
Qor call 1-888-4ONSTAR
(1-888-466-7827) to speak to an
Advisor.
Functionality of the Voice Command
button may vary by vehicle and
region.