Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146162) - 2019 - crc - 11/26/18
4 Introduction
Q:Keep Fuse Block Covers
Properly Installed
|: Lane Change Alert
@:Lane Departure Warning
A:Lane Keep Assist
*:Malfunction Indicator Lamp
::Oil Pressure
X:Park Assist
~:Pedestrian Ahead Indicator
O:Power
7: Rear Cross Traffic Alert
I:Registered Technician
/:Remote Vehicle Start
>:Seat Belt Reminders
I: Side Blind Zone Alert
h:Stop/Start
7: Tire Pressure Monitor
d:Traction Control/StabiliTrak/
Electronic Stability Control (ESC)
a: Under Pressure
V:Vehicle Ahead Indicator
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146162) - 2019 - crc - 11/26/18
In Brief 5
In Brief
Instrument Panel
Instrument Panel . . . . . . . . . . . . . . . . 6
Initial Drive Information
Initial Drive Information . . . . . . . . . . 8
Remote Keyless Entry (RKE)System . . . . . . . . . . . . . . . . . . . . . . . . 8
Remote Vehicle Start . . . . . . . . . . . 8
Door Locks . . . . . . . . . . . . . . . . . . . . . 9
Windows . . . . . . . . . . . . . . . . . . . . . . . . 9
Seat Adjustment . . . . . . . . . . . . . . . 10
Seat Belts . . . . . . . . . . . . . . . . . . . . . . 11
Airbag On-Off Switch . . . . . . . . . . 11
Mirror Adjustment . . . . . . . . . . . . . . 12
Steering Wheel Adjustment . . . . 12
Interior Lighting . . . . . . . . . . . . . . . . 13
Exterior Lighting . . . . . . . . . . . . . . . 14
Windshield Wiper/Washer . . . . . . 14
Climate Controls . . . . . . . . . . . . . . . 15
Transmission . . . . . . . . . . . . . . . . . . 16
Vehicle Features
Infotainment System . . . . . . . . . . . 17
Radio(s) . . . . . . . . . . . . . . . . . . . . . . . 17
Satellite Radio . . . . . . . . . . . . . . . . . 18
Portable Audio Devices . . . . . . . . 18
Bluetooth . . . . . . . . . . . . . . . . . . . . . . 19 Steering Wheel Controls . . . . . . . 19
Cruise Control . . . . . . . . . . . . . . . . . 20
Forward Collision Alert (FCA)
System . . . . . . . . . . . . . . . . . . . . . . . 20
Lane Departure
Warning (LDW) . . . . . . . . . . . . . . . 20
Side Blind Zone Alert (SBZA) . . . . . . . . . . . . . . . . . . 20
Rear Vision Camera (RVC) . . . . 21
Park Assist . . . . . . . . . . . . . . . . . . . . 21
Power Outlets . . . . . . . . . . . . . . . . . 21
Performance and Maintenance
Traction Control/Electronic Stability Control . . . . . . . . . . . . . . 21
Tire Pressure Monitor . . . . . . . . . . 22
Fuel (Gasoline) . . . . . . . . . . . . . . . . 22
Fuel (Diesel) . . . . . . . . . . . . . . . . . . . 22
E85 or FlexFuel . . . . . . . . . . . . . . . . 23
Engine Oil Life System . . . . . . . . 23
Driving for Better Fuel Economy . . . . . . . . . . . . . . . . . . . . . 23
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . . . 24
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146162) - 2019 - crc - 11/26/18
Instruments and Controls 111
Tow/Haul Mode Light
For vehicles with the Tow/Haul
Mode feature, this light comes on
when the Tow/Haul Mode has been
activated.
SeeTow/Haul Mode 0189.
Lane Departure Warning
(LDW) Light
If equipped, this light comes on
briefly while starting the vehicle. If it
does not come on, have the vehicle
serviced. This light is green if LDW is on and
ready to operate.
This light changes to amber and
flashes to indicate that the lane
marking has been crossed without
using a turn signal in that direction.
See
Lane Departure Warning (LDW)
0 204.
Vehicle Ahead Indicator
If equipped, this indicator will
display green when a vehicle is
detected ahead and amber when
you are following a vehicle ahead
much too closely.
See Forward Collision Alert (FCA)
System 0201.
StabiliTrak OFF Light
This light comes on briefly while
starting the engine. If it does not,
have the vehicle serviced by your
dealer.
This light comes on when the
StabiliTrak/Electronic Stability
Control (ESC) system is turned off.
If StabiliTrak/ESC is off, the Traction
Control System (TCS) is also off.
If the StabiliTrak/ESC and TCS are
off, the system does not assist in
controlling the vehicle. Turn on the
TCS and the StabiliTrak/ESC
systems and the warning light
turns off.
See Traction Control/Electronic
Stability Control 0192.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146162) - 2019 - crc - 11/26/18
Driving and Operating 165
Driving and
Operating
Driving Information
Distracted Driving . . . . . . . . . . . . 166
Defensive Driving . . . . . . . . . . . . . 166
Drunk Driving . . . . . . . . . . . . . . . . . 167
Control of a Vehicle . . . . . . . . . . . 167
Braking . . . . . . . . . . . . . . . . . . . . . . . 167
Steering . . . . . . . . . . . . . . . . . . . . . . 167
Off-Road Recovery . . . . . . . . . . . 168
Loss of Control . . . . . . . . . . . . . . . 168
Driving on Wet Roads . . . . . . . . 169
Hill and Mountain Roads . . . . . 170
Winter Driving . . . . . . . . . . . . . . . . 170
If the Vehicle Is Stuck . . . . . . . . 172
Vehicle Load Limits . . . . . . . . . . . 172
Starting and Operating
New Vehicle Break-In . . . . . . . . . 176
Ignition Positions . . . . . . . . . . . . . 176
Starting the Engine . . . . . . . . . . . 178
Fast Idle System . . . . . . . . . . . . . 180
Retained AccessoryPower (RAP) . . . . . . . . . . . . . . . . 180
Engine Coolant Heater . . . . . . . 180
Shifting Into Park . . . . . . . . . . . . . 182
Shifting out of Park . . . . . . . . . . . 183 Parking over Things
That Burn . . . . . . . . . . . . . . . . . . . 184
Engine Exhaust
Engine Exhaust . . . . . . . . . . . . . . 184
Running the Vehicle WhileParked . . . . . . . . . . . . . . . . . . . . . . 185
Automatic Transmission
Automatic Transmission . . . . . . 185
Manual Mode . . . . . . . . . . . . . . . . . 188
Tow/Haul Mode . . . . . . . . . . . . . . . 189
Brakes
Antilock BrakeSystem (ABS) . . . . . . . . . . . . . . . 190
Parking Brake . . . . . . . . . . . . . . . . 191
Brake Assist . . . . . . . . . . . . . . . . . . 191
Hill Start Assist (HSA) . . . . . . . . 192
Ride Control Systems
Traction Control/Electronic Stability Control . . . . . . . . . . . . . 192
Locking Rear Axle . . . . . . . . . . . . 194
Cruise Control
Cruise Control . . . . . . . . . . . . . . . . 194
Driver Assistance Systems
Driver Assistance Systems . . . 197
Rear Vision Camera (RVC) . . . 198
Park Assist . . . . . . . . . . . . . . . . . . . 199 Forward Collision Alert (FCA)
System . . . . . . . . . . . . . . . . . . . . . . 201
Side Blind Zone Alert (SBZA) . . . . . . . . . . . . . . . . 202
Lane Departure
Warning (LDW) . . . . . . . . . . . . . 204
Fuel
Top Tier Fuel . . . . . . . . . . . . . . . . . 206
Recommended Fuel . . . . . . . . . . 206
Prohibited Fuels . . . . . . . . . . . . . . 206
Fuels in Foreign Countries . . . 207
Fuel Additives . . . . . . . . . . . . . . . . 207
E85 or FlexFuel . . . . . . . . . . . . . . 207
Filling the Tank . . . . . . . . . . . . . . . 208
Filling a Portable FuelContainer . . . . . . . . . . . . . . . . . . . 209
Trailer Towing
General Towing
Information . . . . . . . . . . . . . . . . . . 210
Driving Characteristics and Towing Tips . . . . . . . . . . . . . . . . . 210
Trailer Towing . . . . . . . . . . . . . . . . 215
Towing Equipment . . . . . . . . . . . . 222
Trailer Sway Control (TSC) . . . 225
Conversions and Add-Ons
Add-On Electrical Equipment . . . . . . . . . . . . . . . . . . 227
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146162) - 2019 - crc - 11/26/18
170 Driving and Operating
Other Rainy Weather Tips
Besides slowing down, other wet
weather driving tips include:
.Allow extra following distance.
. Pass with caution.
. Keep windshield wiping
equipment in good shape.
. Keep the windshield washer fluid
reservoir filled.
. Have good tires with proper
tread depth. See Tires0270.
. Turn off cruise control.
Hill and Mountain Roads
Driving on steep hills or through
mountains is different than driving
on flat or rolling terrain. Tips include:
.Keep the vehicle serviced and in
good shape.
. Check all fluid levels and brakes,
tires, cooling system, and
transmission.
. Shift to a lower gear when going
down steep or long hills.
{Warning
Using the brakes to slow the
vehicle on a long downhill slope
can cause brake overheating, can
reduce brake performance, and
could result in a loss of braking.
Shift the transmission to a lower
gear to let the engine assist the
brakes on a steep downhill slope.
{Warning
Coasting downhill in N (Neutral)
or with the ignition off is
dangerous. This can cause
overheating of the brakes and
loss of steering assist. Always
have the engine running and the
vehicle in gear.
. Drive at speeds that keep the
vehicle in its own lane. Do not
swing wide or cross the
center line. .
Be alert on top of hills;
something could be in your lane
(e.g., stalled car, crash).
. Pay attention to special road
signs (e.g., falling rocks area,
winding roads, long grades,
passing or no-passing zones)
and take appropriate action.
Winter Driving
Driving on Snow or Ice
Snow or ice between the tires and
the road creates less traction or
grip, so drive carefully. Wet ice can
occur at about 0 °C (32 °F) when
freezing rain begins to fall. Avoid
driving on wet ice or in freezing rain
until roads can be treated.
For slippery road driving:
.Accelerate gently. Accelerating
too quickly causes the wheels to
spin and makes the surface
under the tires slick.
. Turn on Traction Control. See
Traction Control/Electronic
Stability Control 0192.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146162) - 2019 - crc - 11/26/18
202 Driving and Operating
Warning (Continued)
proper condition. Keep the
windshield, headlamps, and FCA
sensors clean and in good repair.
Collision Alert
When your vehicle approaches
another detected vehicle too rapidly,
the red FCA display will flash on the
windshield. Also, eight rapid
high-pitched beeps will sound from
the front. When this Collision Alert
occurs, the brake system may
prepare for driver braking to occur
more rapidly which can cause a
brief, mild deceleration. Continue to
apply the brake pedal as needed.
Cruise control may be disengaged
when the Collision Alert occurs. Tailgating Alert
The vehicle ahead indicator will
display amber if following a detected
vehicle ahead much too closely.
Selecting the Alert Timing
The Collision Alert button is on the
center stack. Press
[to set the
alert timing to far, medium, near,
or off. The first button press shows
the current control setting on the
DIC. Additional button presses will
change this setting. The chosen
setting will remain until it is changed
and will affect both the Collision
Alert and the Tailgating Alert
features. The timing of both alerts
will vary based on vehicle speed.
The faster the vehicle speed, the
farther away the alert will occur.
Consider traffic and weather
conditions when selecting the alert timing. The range of selectable alert
timings may not be appropriate for
all drivers and driving conditions.
Unnecessary Alerts
FCA may provide unnecessary
alerts to turning vehicles, vehicles in
other lanes, objects that are not
vehicles, or shadows. These alerts
are normal operation and the
vehicle does not need service.
Cleaning the System
If the FCA system does not seem to
operate properly, cleaning the
outside of the windshield area in
front of the camera sensor may
correct the issue.
Side Blind Zone
Alert (SBZA)
If equipped, the SBZA system is a
lane-changing aid that assists
drivers with avoiding crashes that
occur with moving vehicles in the
side blind zone (or spot) areas. The
SBZA warning display will light up in
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146162) - 2019 - crc - 11/26/18
Driving and Operating 211
important for your safety and that of
your passengers. Read this section
carefully before pulling a trailer.
When towing a trailer:
.Become familiar with and follow
all state and local laws that
apply to trailer towing. These
requirements vary from state to
state.
. State laws may require the use
of extended side view mirrors.
Even if not required, you should
install extended side view
mirrors if your visibility is limited
or restricted while towing.
. Do not tow a trailer during the
first 800 km (500 mi) of vehicle
use to prevent damage to the
engine, axle, or other parts.
. It is recommended to perform
the first oil change before heavy
towing.
. During the first 800 km (500 mi)
of trailer towing, do not drive
over 80 km/h (50 mph) and do
not make starts at full throttle. .
Vehicles can tow in D (Drive).
Tow/Haul Mode is recommended
for heavier trailers. See Tow/
Haul Mode 0189. If the
transmission downshifts too
often, a lower gear may be
selected using Manual Mode.
See Manual Mode 0188.
If equipped, the following driver
assistance features should be
turned off when towing a trailer:
. Adaptive Cruise Control (ACC)
. Super Cruise Control
. Lane Keep Assist (LKA)
. Park Assist
. Automatic Parking Assist (APA)
. Reverse Automatic
Braking (RAB)
If equipped, the following driver
assistance features should be
turned to alert or off when towing a
trailer:
. Forward Automatic Braking
System (FAB)
. Intelligent Brake Assist (IBA) .
Front Pedestrian Braking (FPB)
If equipped with Lane Change Alert
(LCA), the LCA detection zones that
extend back from the side of the
vehicle do not move further back
when a trailer is towed. Use caution
while changing lanes when towing a
trailer.
If equipped with Rear Cross Traffic
Alert (RCTA), use caution while
backing up when towing a trailer, as
the RCTA detection zones that
extend out from the back of the
vehicle do not move further back
when a trailer is towed.
{Warning
To prevent serious injury or death
from carbon monoxide (CO),
when towing a trailer: . Do not drive with the
liftgate, trunk/hatch,
or rear-most window open.
(Continued)
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146162) - 2019 - crc - 11/26/18
Driving and Operating 225
controller should be installed by
your dealer or a qualified service
center.
If equipped, wiring provisions for an
aftermarket electric trailer brake
controller are included with the
vehicle as part of the trailer wiring
package. The harness contains the
following circuits:Electric Trailer
Brakes Dark Blue
Battery Feed Red/White
Brake Apply
Signal Light Blue
Ground Black
There are four blunt cut wires under
the floor carpeting in front of the
brake pedal. It will be necessary to
have a technician connect the
12-volt power to the engine
compartment fuse block.
Refer to the aftermarket electric
trailer brake controller owner's
manual to determine wire color
coding of the electric trailer brake controller. The wire colors on the
brake controller may be different
from the vehicle.
Trailer Lamps
Always check all trailer lamps are
working at the beginning of each
trip, and periodically on longer trips.
Turn Signals When Towing a
Trailer
When properly connected, the trailer
turn signals will illuminate to indicate
the vehicle is turning, changing
lanes, or stopping. When towing a
trailer, the arrows on the instrument
cluster will illuminate even if the
trailer is not properly connected or
the bulbs are burned out.
Tow/Haul Mode
Tow/Haul assists when pulling a
heavy trailer or a large or heavy
load. For instructions on how to
enter Tow/Haul mode, see
Tow/Haul
Mode 0189.
Tow/Haul Mode is designed to be
most effective when the vehicle and
trailer combined weight is at least 75% of the vehicle's Gross
Combined Weight Rating (GCWR).
See
“Trailer Weight ”under Trailer
Towing 0215.
Tow/Haul Mode is most useful when
towing a heavy trailer or carrying a
large or heavy load:
. through rolling terrain
. in stop-and-go traffic
. in busy parking lots
Operating the vehicle in Tow/Haul
Mode when lightly loaded or not
towing will not cause damage;
however, it is not recommended and
may result in unpleasant engine and
transmission driving characteristics
and reduced fuel economy.
Trailer Sway
Control (TSC)
Vehicles with StabiliTrak/Electronic
Stability Control (ESC) have a
Trailer Sway Control (TSC) feature.
Trailer sway is unintended
side-to-side motion of a trailer while
towing. If the vehicle is towing a
trailer and the TSC detects that