Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146162) - 2019 - crc - 11/26/18
26 Keys, Doors, and Windows
{Warning
If the key is unintentionally
rotated while the vehicle is
running, the ignition could be
moved out of the RUN position.
This could be caused by heavy
items hanging from the key ring,
or by large or long items attached
to the key ring that could be
contacted by the driver or
steering wheel. If the ignition
moves out of the RUN position,
the engine will shut off, braking
and steering power assist may be(Continued)
Warning (Continued)
impacted, and airbags may not
deploy. To reduce the risk of
unintentional rotation of the
ignition key, do not change the
way the ignition key and Remote
Keyless Entry (RKE) transmitter,
if equipped, are connected to the
provided key rings.
The ignition key and key rings, and
RKE transmitter, if equipped, are
designed to work together as a
system to reduce the risk of
unintentionally moving the key out
of the RUN position. The ignition
key has a small hole to allow
attachment of the provided key ring.
It is important that any replacement
ignition keys have a small hole. See
your dealer if a replacement key is
required.
The combination and size of the
rings that came with your keys were
specifically selected for your
vehicle. The rings are connected to
the key like two links of a chain to reduce the risk of unintentionally
moving the key out of the RUN
position. Do not add any additional
items to the ring attached to the
ignition key. Attach additional items
only to the second ring, and limit
added items to a few essential keys
or small, light items no larger than
an RKE transmitter.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146162) - 2019 - crc - 11/26/18
36 Keys, Doors, and Windows
Vehicle Security
This vehicle has theft-deterrent
features; however, they do not make
the vehicle impossible to steal.
Vehicle Alarm System
This vehicle has an anti-theft alarm
system.
Arming the Alarm System
1. Close the side door/rear doorsand the hood. Turn off the
vehicle.
2. Lock the vehicle in one of two ways:
.Use the RKE transmitter.
. With a door open, press the
inside
Q.
3. After 30 seconds the alarm system will arm. Pressing
Qon
the RKE transmitter a second
time will bypass the 30-second
delay and immediately arm the
alarm system. The vehicle alarm system will not
arm if the doors are locked with the
key or the manual door lock.
The alarm will also be activated if a
passenger door, side door, rear
door, or the hood is opened without
first disarming the system. When the
alarm is activated, the turn signals
flash and the horn sounds for about
30 seconds. The alarm system will
then re-arm to monitor for the next
unauthorized event.
Disarming the Alarm System
To disarm the alarm system or turn
off the alarm if it has been activated:
.
Press
Kon the RKE transmitter.
. Start the vehicle.
To avoid setting off the alarm by
accident:
. Lock the vehicle after all
occupants have left the vehicle
and all doors are closed.
. Always unlock a door with the
RKE transmitter. Unlocking the driver door with the
key will not disarm the system or
turn off the alarm.
How to Detect a Tamper
Condition
IfKis pressed and the horn chirps
and the lights flash three times, the
alarm was activated while the alarm
system was armed.
If the alarm system has been
activated, and allowed to complete
an event (approximately
one minute), a message will appear
on the Driver Information Center
(DIC) the next time the vehicle is
started.
Theft Alarm Notification
To enable e-mail or text notification,
see “Theft Alarm Notification” in
OnStar Security 0351.
Testing the Alarm
To test the alarm:
1. Lower the driver window and open the driver door.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146162) - 2019 - crc - 11/26/18
Keys, Doors, and Windows 37
2. PressQon the RKE
transmitter.
3. Close the door and wait for a few seconds.
4. Reach in through the open window, unlock the door with
the manual door lock, and
open the door.
This should set off the alarm.
If the alarm does not sound
when it should but the lamps
flash, check to see if the horn
works. The horn fuse may be
blown. To replace the fuse, see
Fuses and Circuit Breakers
0264.
Immobilizer
See Radio Frequency Statement
0 345.
Immobilizer Operation
This vehicle is equipped with the
PASS-Key®III+ (Personalized
Automotive Security System) theft-deterrent system. PASS-Key III
+ is a passive theft deterrent
system.
The system is automatically armed
when the key is removed from the
ignition.
You do not have to manually arm or
disarm the system.
The security light will come on if
there is a problem with arming or
disarming the theft-deterrent
system.
If the engine does not start and the
security light comes on, the key may
have a damaged transponder. Turn
the ignition off and try again.
If the engine still does not start, and
the key appears to be undamaged,
try another ignition key. If the engine
still does not start with the other key,
the vehicle needs service. If the
vehicle does start, the first key may
be faulty. See your dealer or a
locksmith who can service the
PASS-Key III+ to have a new
key made.
It is possible for the PASS-Key III+
decoder to learn the transponder
value of a new or replacement key.
Up to eight keys may be
programmed for the vehicle. This
procedure is for learning additional
keys only. If all the currently
programmed keys are lost or do not
operate, you must see your dealer
or a locksmith who can service
PASS-Key III+ to have keys made
and programmed to the system.
See your dealer or a locksmith who
can service PASS-Key III+ to get a
new key blank that is cut exactly as
the ignition key that operates the
system.
To program the new key:
1. Verify the new key has
1
stamped on it.
2. Insert the original, already programmed key into the
ignition lock cylinder and start
the engine. If the engine will
not start, see your dealer for
service.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146162) - 2019 - crc - 11/26/18
Keys, Doors, and Windows 39
On the lower portion of each mirror
there is an auxiliary convex mirror
that can be adjusted manually to
provide an extended field of view.
The mirrors can be manually folded
in or out.
Power Mirrors
If equipped with power mirrors,
select each mirror by turning the
knob clockwise for the passenger
side mirror or counterclockwise for
the driver side mirror. The center
position is neutral.Adjust the mirror angle by moving
the knob in the desired direction.
The auxiliary convex mirrors can
only be adjusted manually.
Folding Mirrors
Manual Folding Mirrors
The mirrors can be folded inward
toward the vehicle to prevent
damage when going through an
automatic car wash. Push the mirror
outward to return it to the original
position.
Side Blind Zone Alert
The vehicle may have Side Blind
Zone Alert. See
Side Blind Zone
Alert (SBZA) 0202.
Heated Mirrors
For vehicles with heated mirrors:
1:Press to heat the mirrors.
An indicator light in the button lights
when the outside heated mirrors are
activated.
See “Rear Window Defogger” under
Climate Control Systems 0159.
Interior Mirrors
Interior Rearview Mirrors
Adjust the rearview mirror for a clear
view of the area behind the vehicle.
Do not spray glass cleaner directly
on the mirror. Use a soft towel
dampened with water.
Manual Rearview Mirror
Push the tab forward for daytime
use and pull it rearward for
nighttime use to avoid glare of the
headlamps from behind.
Backup Video Manual Mirror
If equipped, this manual dimming
mirror provides a camera view of
the area behind the vehicle. The
video display feature comes on
when the vehicle is shifted in
R (Reverse), and turns off when the
vehicle is shifted out of R (Reverse).
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Keys, Doors, and Windows 41
If equipped, power windows work
when the ignition is on, in ACC/
ACCESSORY, or when Retained
Accessory Power (RAP) is active.
SeeRetained Accessory Power
(RAP) 0180.
Using the window switch, press to
open or pull to close the window.
The windows may be temporarily
disabled if they are used repeatedly
within a short time.
Express-Down
The driver window switch has an
express-down feature that allows
the window to be lowered without holding the switch. Press fully and
release the switch marked AUTO to
activate the express-down mode.
This mode can be canceled at any
time by pulling up on the switch. To
open the window part way, lightly
tap the switch until the window is at
the desired position.
Swing-Out Windows
Side Swing-Out Window
To open the side door swing-out
window, pull up on the latch at the
edge of the window. Swing the
window out and push down on the
latch to lock the window into place. To close the window, pull the latch
toward you and push down on the
latch to lock it.
Rear Swing‐Out Windows
The vehicle also has rear swing‐out
windows. The rear swing-out
windows work the same way as the
side swing‐out window, but the latch
is located at the bottom edge of the
window.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146162) - 2019 - crc - 11/26/18
Seats and Restraints 53
Lap-Shoulder Belt
All seating positions in the vehicle
have a lap-shoulder belt. If you are
using a rear seating position with a
detachable seat belt and the seat
belt is not attached, see
“Reinstalling the Rear Seats”under
Rear Seats 046 for instructions on
reconnecting the seat belt to the
mini-buckle.
The following instructions explain
how to wear a lap-shoulder belt
properly.
1. Adjust the seat, if the seat is adjustable, so you can sit up
straight. To see how, see
“Seats” in the Index.
2. Pick up the latch plate and pull the belt across you. Do not let it
get twisted.
The lap-shoulder belt may lock
if you pull the belt across you
very quickly. If this happens, let
the belt go back slightly to
unlock it. Then pull the belt
across you more slowly. If the shoulder portion of a
passenger belt is pulled out all
the way, the child restraint
locking feature may be
engaged. If this happens, let
the belt go back all the way
and start again.
3. Push the latch plate into the
buckle until it clicks.
Pull up on the latch plate to
make sure it is secure. If the
belt is not long enough, see
Seat Belt Extender 058. Position the release button on
the buckle so that the seat belt
could be quickly unbuckled if
necessary.
4. If equipped with a shoulder belt height adjuster, move it to the
height that is right for you.
See “Seat belt Height Adjuster”
later in this section for
instructions on use and
important safety information.
5. To make the lap part tight, pull
up on the shoulder belt.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146162) - 2019 - crc - 11/26/18
58 Seats and Restraints
A pregnant woman should wear a
lap-shoulder belt, and the lap
portion should be worn as low as
possible, below the rounding,
throughout the pregnancy.
The best way to protect the fetus is
to protect the mother. When a seat
belt is worn properly, it is more likely
that the fetus will not be hurt in a
crash. For pregnant women, as for
anyone, the key to making seat
belts effective is wearing them
properly.
Seat Belt Extender
If the vehicle's seat belt will fasten
around you, you should use it.
But if a seat belt is not long enough,
your dealer will order you an
extender. When you go in to order it,
take the heaviest coat you will wear,
so the extender will be long enough
for you. To help avoid personal
injury, do not let someone else use
it, and use it only for the seat it is
made to fit. The extender has been
designed for adults. Never use it for
securing child restraints. For more
information on the proper use and fit
of seat belt extenders see the
instruction sheet that comes with
the extender.
Safety System Check
Periodically check the seat belt
reminder, seat belts, buckles, latch
plates, retractors, shoulder belt
height adjusters (if equipped), and
seat belt anchorages to make sure
they are all in working order. Look
for any other loose or damaged seat
belt system parts that might keep aseat belt system from performing
properly. See your dealer to have it
repaired. Torn, frayed, or twisted
seat belts may not protect you in a
crash. Torn or frayed seat belts can
rip apart under impact forces. If a
belt is torn or frayed, have it
replaced immediately. If a belt is
twisted, it may be possible to
untwist by reversing the latch plate
on the webbing. If the twist cannot
be corrected, ask your dealer to
fix it.
Make sure the seat belt reminder
light is working. See
Seat Belt
Reminders 0105.
Keep seat belts clean and dry. See
Seat Belt Care 058.
Seat Belt Care
Keep belts clean and dry.
Seat belts should be properly cared
for and maintained.
Seat belt hardware should be kept
dry and free of dust or debris. As
necessary, exterior hard surfaces
and seat belt webbing may be lightly
cleaned with mild soap and water.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146162) - 2019 - crc - 11/26/18
Seats and Restraints 59
Ensure there is not excessive dust
or debris in the mechanism. If dust
or debris exists in the system please
see the dealer. Parts may need to
be replaced to ensure proper
functionality of the system.
{Warning
Do not bleach or dye seat belt
webbing. It may severely weaken
the webbing. In a crash, they
might not be able to provide
adequate protection. Clean and
rinse seat belt webbing only with
mild soap and lukewarm water.
Allow the webbing to dry.
Replacing Seat Belt
System Parts after a
Crash
{Warning
A crash can damage the seat belt
system in the vehicle. A damaged
seat belt system may not properly
protect the person using it,
resulting in serious injury or even
death in a crash. To help make
sure the seat belt systems are
working properly after a crash,
have them inspected and any
necessary replacements made as
soon as possible.
After a minor crash, replacement of
seat belts may not be necessary.
But the seat belt assemblies that
were used during any crash may
have been stressed or damaged.
See your dealer to have the seat
belt assemblies inspected or
replaced. New parts and repairs may be
necessary even if the seat belt
system was not being used at the
time of the crash.
Have the seat belt pretensioners
checked if the vehicle has been in a
crash, or if the airbag readiness light
stays on after you start the vehicle
or while you are driving. See
Airbag
Readiness Light 0105.