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Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146162) - 2019 - crc - 11/26/18
ContentsIntroduction . . . . . . . . . . . . . . . . . . . . . . 2
In Brief . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Keys, Doors, and Windows . . . . . 25
Seats and Restraints . . . . . . . . . . . 43
Storage . . . . . . . . . . . . . . . . . . . . . . . . . 91
Instruments and Controls . . . . . . . 93
Lighting . . . . . . . . . . . . . . . . . . . . . . . 125
Infotainment System . . . . . . . . . . 132
Climate Controls . . . . . . . . . . . . . . 159
Driving and Operating . . . . . . . . . 165
Vehicle Care . . . . . . . . . . . . . . . . . . 228
Service and Maintenance . . . . . 317
Technical Data . . . . . . . . . . . . . . . . 331
Customer Information . . . . . . . . . 335
Reporting Safety Defects . . . . . . 346
OnStar . . . . . . . . . . . . . . . . . . . . . . . . 349
Connected Services . . . . . . . . . . . 357
Index . . . . . . . . . . . . . . . . . . . . 361
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Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146162) - 2019 - crc - 11/26/18
10 In Brief
Using the window switch, press to
open or pull to close the window.
The windows may be temporarily
disabled if they are used repeatedly
within a short time.
SeePower Windows 040.
Seat Adjustment
Manual Seats
To adjust the manual seat:
1. Lift the bar under the front edge of the seat cushion to
unlock the seat. 2. Slide the seat to the desired
position and release the bar.
3. Try to move the seat back and forth to be sure the seat is
locked in place.
See Seat Adjustment 044.
Power Seats
To adjust a power seat, if available,
use the controls on the front of
the seat:
.
Adjust the seat by moving the
center knob up, down, right,
or left. .
Raise and lower the front or rear
of the seat cushion by moving
the right or left lever up or down.
See Power Seat Adjustment 044.
Reclining Seatbacks
To recline the seatback:
1. Lift the lever on the inboard side of the seat.
2. Move the seatback to the desired position, and then
release the lever to lock the
seatback in place.
3. Push and pull on the seatback to make sure it is locked.
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Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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42 Keys, Doors, and Windows
Enhanced Technology
Glass
The vehicle may be equipped with
Enhanced Technology Glass (ETG).
ETG is part of the overall occupant
protection system on passenger and
crew vans. ETG may help keep
passengers sitting next to these
fixed windows from being ejected
through the glass in some, but not
all crashes. Even with this glass,
seat belts must still be worn at all
times. For passenger and crew
vans, use only ETG glass approved
for the vehicle for replacement when
damaged.
The following table shows laminated
glass location, based on vehicle
model and options.Vehicle Configuration ETG Locations
Passenger Vans with five or more
seating positions Sliding door forward window (if
equipped) and rear-most side
windows
Long Wheelbase Cargo Vans Rear-most side windows
Crew Vans Sliding door forward window (if
equipped) and rear-most side
windows.
Rear Windows
Rear Side Door Windows
(Cargo Van Only)
{Warning
The vehicle may have a partition
behind the front seats or vertical
metal panels on the inside of the
rear side door windows. These
are part of the occupant
protection system. Do not
remove them.
Sun Visors
To block out glare, swing down the
sun visors. You can also swing them
to the side.
Visor Vanity Mirror
The vehicle may have visor vanity
mirrors, with or without lamps. Lift
the mirror cover to turn the lamps
on, if equipped.
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Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Seats and Restraints 43
Seats and
Restraints
Head Restraints
Head Restraints . . . . . . . . . . . . . . . 44
Front Seats
Seat Adjustment . . . . . . . . . . . . . . . 44
Power Seat Adjustment . . . . . . . . 44
Reclining Seatbacks . . . . . . . . . . . 45
Rear Seats
Rear Seats . . . . . . . . . . . . . . . . . . . . 46
Seat Belts
Seat Belts . . . . . . . . . . . . . . . . . . . . . 50
How to Wear Seat BeltsProperly . . . . . . . . . . . . . . . . . . . . . . 51
Lap-Shoulder Belt . . . . . . . . . . . . . 53
Seat Belt Use During Pregnancy . . . . . . . . . . . . . . . . . . . . 57
Seat Belt Extender . . . . . . . . . . . . . 58
Safety System Check . . . . . . . . . . 58
Seat Belt Care . . . . . . . . . . . . . . . . . 58
Replacing Seat Belt System Parts after a Crash . . . . . . . . . . . 59
Airbag System
Airbag System . . . . . . . . . . . . . . . . . 60 Where Are the Airbags? . . . . . . . 62
When Should an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . . 64
What Makes an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . 65
How Does an Airbag Restrain? . . . . . . . . . . . . . . . . . . . . . 65
What Will You See after an Airbag Inflates? . . . . . . . . . . . . . . 65
Airbag On-Off Switch . . . . . . . . . . 67
Servicing the Airbag-Equipped Vehicle . . . . . . . . . . . . . . . . . . . . . . . 70
Adding Equipment to the Airbag-Equipped Vehicle . . . . . 70
Airbag System Check . . . . . . . . . . 71
Replacing Airbag System Parts after a Crash . . . . . . . . . . . . . . . . . 71
Child Restraints
Older Children . . . . . . . . . . . . . . . . . 72
Infants and Young Children . . . . 73
Child Restraint Systems . . . . . . . 76
Where to Put the Restraint . . . . . 77
Lower Anchors and Tethers forChildren (LATCH System) . . . . 79
Replacing LATCH System Parts After a Crash . . . . . . . . . . . . . . . . . 85
Securing Child Restraints (With the Seat Belt in the
Rear Seat) . . . . . . . . . . . . . . . . . . . 85 Securing Child Restraints (With
the Seat Belt in the
Front Seat) . . . . . . . . . . . . . . . . . . . 87
Page 45 of 373
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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44 Seats and Restraints
Head Restraints
On vehicles with factory installed
seats, the front seats have built-in
head restraints that are not
adjustable in the outboard seating
positions.
Front Seats
Seat Adjustment
{Warning
You can lose control of the
vehicle if you try to adjust a driver
seat while the vehicle is moving.
Adjust the driver seat only when
the vehicle is not moving.
To adjust the seat:1. Lift the bar under the front edge of the seat cushion to
unlock the seat.
2. Slide the seat to the desired position and release the bar.
3. Try to move the seat back and forth to be sure the seat is
locked in place.
Power Seat Adjustment
{Warning
The power seats will work with
the ignition off. Children could
operate the power seats and be
injured. Never leave children
alone in the vehicle.
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Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Seats and Restraints 45
To adjust a power seat, if available,
use the controls on the front of
the seat:
.Move the center knob to the
right or left to move the seat
forward or rearward.
. Move the center knob up or
down to raise or lower the seat.
. Move the right or left lever up or
down to raise or lower the front
or rear of the seat cushion.
Reclining Seatbacks
{Warning
If either seatback is not locked, it
could move forward in a sudden
stop or crash. That could cause
injury to the person sitting there.
Always push and pull on the
seatbacks to be sure they are
locked.
To recline the seatback:
1. Lift the lever on the inboard side of the seat. 2. Move the seatback to the
desired position, and then
release the lever to lock the
seatback in place.
3. Push and pull on the seatback to make sure it is locked.
To return the seatback to the upright
position: 1. Lift the lever fully without applying pressure to the
seatback, and the seatback will
return to the upright position.
2. Push and pull on the seatback to make sure it is locked.
{Warning
Sitting in a reclined position when
the vehicle is in motion can be
dangerous. Even when buckled
up, the seat belts cannot do
their job.
(Continued)
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Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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46 Seats and Restraints
Warning (Continued)
The shoulder belt will not be
against your body. Instead, it will
be in front of you. In a crash, you
could go into it, receiving neck or
other injuries.
The lap belt could go up over
your abdomen. The belt forces
would be there, not at your pelvic
bones. This could cause serious
internal injuries.
For proper protection when the
vehicle is in motion, have the
seatback upright. Then sit well
back in the seat and wear the
seat belt properly.
Do not have a seatback reclined if
the vehicle is moving.
Rear Seats
Removing the Rear Seat
Disconnect the mini-latch plates for
the lap-shoulder belts on the bench
seat to be removed.
1. To do this, press the tip of akey into the release hole of the
seat belt buckle while pulling
up on the seat belt.
2. Locate the pins. On a three-passenger seat
there are two pins on the
inboard sides of the rear seats.
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Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Seats and Restraints 47
The left side pin has a gray cap
with a black“L”marked on it.
The right side pin has a
black cap with a white “R”
marked on it.
On a four-passenger seat,
each half of the seat has a set
of pins. The left side has a set
marked “L”, and the right side
has a set marked “R”.
If the vehicle has floor mats,
the pins are under a flap that
has been cut into the mat.
3. If equipped, release the pin from the lock ring by pushing
down on the top of the ring and
lifting the lock tab from the ring.
4. Pull the pin handle up to disengage the pin from the
retaining clip, and then pull the
pin out.
5. Repeat this procedure for the other pins.
6. Pull the seat rearward about 5 cm (2 in), and then lift the
seat from the floor rails.
7. Remove the seat from the vehicle.
8. For the second and third rowseats, stow the seat belt latch
by attaching the clip on the
seat belt latch to the trim just
inside the side door.