Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146162) - 2019 - crc - 11/26/18
In Brief 5
In Brief
Instrument Panel
Instrument Panel . . . . . . . . . . . . . . . . 6
Initial Drive Information
Initial Drive Information . . . . . . . . . . 8
Remote Keyless Entry (RKE)System . . . . . . . . . . . . . . . . . . . . . . . . 8
Remote Vehicle Start . . . . . . . . . . . 8
Door Locks . . . . . . . . . . . . . . . . . . . . . 9
Windows . . . . . . . . . . . . . . . . . . . . . . . . 9
Seat Adjustment . . . . . . . . . . . . . . . 10
Seat Belts . . . . . . . . . . . . . . . . . . . . . . 11
Airbag On-Off Switch . . . . . . . . . . 11
Mirror Adjustment . . . . . . . . . . . . . . 12
Steering Wheel Adjustment . . . . 12
Interior Lighting . . . . . . . . . . . . . . . . 13
Exterior Lighting . . . . . . . . . . . . . . . 14
Windshield Wiper/Washer . . . . . . 14
Climate Controls . . . . . . . . . . . . . . . 15
Transmission . . . . . . . . . . . . . . . . . . 16
Vehicle Features
Infotainment System . . . . . . . . . . . 17
Radio(s) . . . . . . . . . . . . . . . . . . . . . . . 17
Satellite Radio . . . . . . . . . . . . . . . . . 18
Portable Audio Devices . . . . . . . . 18
Bluetooth . . . . . . . . . . . . . . . . . . . . . . 19 Steering Wheel Controls . . . . . . . 19
Cruise Control . . . . . . . . . . . . . . . . . 20
Forward Collision Alert (FCA)
System . . . . . . . . . . . . . . . . . . . . . . . 20
Lane Departure
Warning (LDW) . . . . . . . . . . . . . . . 20
Side Blind Zone Alert (SBZA) . . . . . . . . . . . . . . . . . . 20
Rear Vision Camera (RVC) . . . . 21
Park Assist . . . . . . . . . . . . . . . . . . . . 21
Power Outlets . . . . . . . . . . . . . . . . . 21
Performance and Maintenance
Traction Control/Electronic Stability Control . . . . . . . . . . . . . . 21
Tire Pressure Monitor . . . . . . . . . . 22
Fuel (Gasoline) . . . . . . . . . . . . . . . . 22
Fuel (Diesel) . . . . . . . . . . . . . . . . . . . 22
E85 or FlexFuel . . . . . . . . . . . . . . . . 23
Engine Oil Life System . . . . . . . . 23
Driving for Better Fuel Economy . . . . . . . . . . . . . . . . . . . . . 23
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . . . 24
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146162) - 2019 - crc - 11/26/18
In Brief 7
1.Air Vents 0164.
2. Driver Information Center (DIC) Buttons (Out of View). See
Driver Information Center (DIC)
0114.
3. Turn Signal Lever. See Turn
and Lane-Change Signals
0 128.
Windshield Wiper/Washer 095.
4. Horn 095.
5. Hazard Warning Flashers
0128.
6. Instrument Cluster 0101.
7. Shift Lever. See Automatic
Transmission 0185.
Manual Mode 0188 (If
Equipped).
8. Climate Control Systems
0159.
9. Infotainment 0132.
10. Power Outlets 098.
11. USB Port (If Equipped). See Auxiliary Devices 0146. 12. Power Outlet 110/120 Volt
Alternating Current. See Power
Outlets 098.
13. Rear Heating System 0161 (If
Equipped).
Lane Departure Warning
(LDW) 0204 (If Equipped).
Forward Collision Alert (FCA)
System 0201 (If Equipped).
14. Passenger Airbag On-Off Switch (If Equipped). See
Airbag On-Off Switch 067.
15. Traction Control/Electronic
Stability Control 0192.
16. Tow/Haul Mode Button (If Equipped). See Tow/Haul
Mode 0189.
17. Steering Wheel Controls 094
(If Equipped).
18. Steering Wheel Adjustment
094 (Out of View), (If
Equipped).
19. Parking Brake Release. See Parking Brake 0191. 20.
Cruise Control 0194 (If
Equipped).
Fast Idle System 0180 (If
Equipped).
21. Parking Brake 0191.
22. Data Link Connector (DLC) (Out of View). See Malfunction
Indicator Lamp 0108.
23. Instrument Panel Illumination
Control 0129.
Dome Lamp Override. See
Dome Lamps 0129.
24. Exterior Lamp Controls 0125.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146162) - 2019 - crc - 11/26/18
16 In Brief
Vehicles with Air Conditioning
1. Fan Control
2. Temperature Control
3. Air Delivery Mode Control
4. Rear Window Defogger
See Climate Control Systems 0159.
See Rear Heating System 0161,
if equipped or Rear Climate Control
System 0161, if equipped.
Transmission
Range Selection Mode
If equipped, Range Selection Mode
helps control the vehicle's
transmission and vehicle speed while driving downhill or towing a
trailer by letting you select a desired
range of gears.
To use this feature:
1. Move the shift lever to M (Manual Mode).
2. Press the +/− buttons on the
shift lever, to select the desired
range of gears for current
driving conditions.
When M (Manual Mode) is selected,
the transmission will downshift and
a number displays in the Driver
Information Center (DIC) next to the
M indicating the current gear.
Grade Braking is not available when
Range Selection Mode is active.
See Tow/Haul Mode 0189.
While using Range Selection Mode,
cruise control and the Tow/Haul
Mode can be used. See Manual
Mode 0188.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146162) - 2019 - crc - 11/26/18
108 Instruments and Controls
light could indicate that there are
problems with a generator drive belt,
or that there is an electrical
problem. Have it checked right
away. If the vehicle must be driven a
short distance with the light on, turn
off accessories, such as the radio
and air conditioner.
Malfunction
Indicator Lamp
This light is part of the vehicle’s
emission control on-board
diagnostic system. If this light is on
while the engine is running, a
malfunction has been detected and
the vehicle may require service. The
light should come on to show that it
is working when the ignition is on
and the engine is not running. See
Ignition Positions0176.
Malfunctions are often indicated by
the system before any problem is
noticeable. Being aware of the light
and seeking service promptly when
it comes on may prevent damage.
Caution
If the vehicle is driven continually
with this light on, the emission
control system may not work as
well, the fuel economy may be
lower, and the vehicle may not
run smoothly. This could lead to
costly repairs that might not be
covered by the vehicle warranty.
Caution
Modifications to the engine,
transmission, exhaust, intake,
or fuel system, or the use of
replacement tires that do not
meet the original tire
specifications, can cause this light
to come on. This could lead to
(Continued)
Caution (Continued)
costly repairs not covered by the
vehicle warranty. This could also
affect the vehicle’s ability to pass
an Emissions Inspection/
Maintenance test. See
Accessories and Modifications
0230.
If the light is flashing : A
malfunction has been detected that
could damage the emission control
system and increase vehicle
emissions. Diagnosis and service
may be required.
To help prevent damage, reduce
vehicle speed and avoid hard
accelerations and uphill grades.
If towing a trailer, reduce the
amount of cargo being hauled as
soon as possible.
If the light continues to flash, find a
safe place to park. Turn the vehicle
off and wait at least 10 seconds
before restarting the engine. If the
light is still flashing, follow the
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146162) - 2019 - crc - 11/26/18
Instruments and Controls 119
Vehicle Messages
Messages displayed on the DIC
indicate the status of the vehicle or
some action that may be needed to
correct a condition. Multiple
messages may appear one after
another.
The messages that do not require
immediate action can be
acknowledged and cleared by
pressing
V. The messages that
require immediate action cannot be
cleared until that action is
performed.
All messages should be taken
seriously; clearing the message
does not correct the problem.
If a SERVICE message appears,
see your dealer.
Follow the instructions given in the
messages. The system displays
messages regarding the following
topics:
. Service Messages
. Fluid Levels
. Vehicle Security .
Brakes
. Steering
. Ride Control Systems
. Driver Assistance Systems
. Cruise Control
. Lighting and Bulb Replacement
. Wiper/Washer Systems
. Doors and Windows
. Seat Belts
. Airbag Systems
. Engine and Transmission
. Tire Pressure
. Battery
Engine Power Messages
ENGINE POWER IS REDUCED
This message displays when the
vehicle's propulsion power is
reduced. A reduction in propulsion
power can affect the vehicle's ability
to accelerate. If this message is on,
but there is no observed reduction
in performance, proceed to your
destination. The performance may be reduced the next time the vehicle
is driven. The vehicle may be driven
while this message is on, but
maximum acceleration and speed
may be reduced. Anytime this
message stays on, or displays
repeatedly, the vehicle should be
taken to your dealer for service as
soon as possible.
Vehicle Speed Messages
SPEED LIMITED TO XXX KM/
H (MPH)
This message shows that the
vehicle speed has been limited to
the speed displayed. The limited
speed is a protection for various
propulsion and vehicle systems,
such as lubrication, thermal,
suspension, or tires.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146162) - 2019 - crc - 11/26/18
Lighting 127
Daytime Running
Lamps (DRL)
DRL can make it easier for others to
see the front of the vehicle during
the day. Fully functional DRL are
required on all vehicles first sold in
Canada.
The DRL system comes on in
daylight when the following
conditions are met:
.The ignition is on.
. The exterior lamp control is in
the AUTO position.
. The shift lever is not in P (Park).
. The light sensor determines it is
daytime.
When the DRL are on, the taillamps,
sidemarker, instrument panel lights,
and other lamps will not be on.
The automatic headlamp system
automatically switches from DRL to
the headlamps depending on the
darkness of the surroundings. To turn off the DRL, turn the exterior
lamp control to
Oand then release
it. For vehicles first sold in Canada,
the DRL can only be turned off
when the vehicle is parked.
Automatic Headlamp
System
When it is dark enough outside and
the headlamp switch is in AUTO,
the automatic headlamp system
turns on the headlamps, along with
the taillamps, sidemarker lamps,
parking lamps, and the instrument
panel lights. The radio lights will
also be dim.
To turn off the automatic headlamp
system, turn the exterior lamp
control to the off position and then
release. For vehicles first sold in
Canada, the transmission must be
in the P (Park) position, before the
automatic headlamp system can be
turned off.The vehicle has a light sensor on
the top of the instrument panel. Do
not cover the sensor; otherwise the
system will come on whenever the
ignition is on.
The system may also turn on the
headlamps when driving through a
parking garage or tunnel.
There is a delay in the transition
between the daytime and nighttime
operation of the Daytime Running
Lamps (DRL) and the automatic
headlamp system so that driving
under bridges or bright overhead
street lights does not affect the
system. The DRL and automatic
headlamp system are only affected
when the light sensor sees a
change in lighting lasting longer
than the delay.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146162) - 2019 - crc - 11/26/18
Driving and Operating 165
Driving and
Operating
Driving Information
Distracted Driving . . . . . . . . . . . . 166
Defensive Driving . . . . . . . . . . . . . 166
Drunk Driving . . . . . . . . . . . . . . . . . 167
Control of a Vehicle . . . . . . . . . . . 167
Braking . . . . . . . . . . . . . . . . . . . . . . . 167
Steering . . . . . . . . . . . . . . . . . . . . . . 167
Off-Road Recovery . . . . . . . . . . . 168
Loss of Control . . . . . . . . . . . . . . . 168
Driving on Wet Roads . . . . . . . . 169
Hill and Mountain Roads . . . . . 170
Winter Driving . . . . . . . . . . . . . . . . 170
If the Vehicle Is Stuck . . . . . . . . 172
Vehicle Load Limits . . . . . . . . . . . 172
Starting and Operating
New Vehicle Break-In . . . . . . . . . 176
Ignition Positions . . . . . . . . . . . . . 176
Starting the Engine . . . . . . . . . . . 178
Fast Idle System . . . . . . . . . . . . . 180
Retained AccessoryPower (RAP) . . . . . . . . . . . . . . . . 180
Engine Coolant Heater . . . . . . . 180
Shifting Into Park . . . . . . . . . . . . . 182
Shifting out of Park . . . . . . . . . . . 183 Parking over Things
That Burn . . . . . . . . . . . . . . . . . . . 184
Engine Exhaust
Engine Exhaust . . . . . . . . . . . . . . 184
Running the Vehicle WhileParked . . . . . . . . . . . . . . . . . . . . . . 185
Automatic Transmission
Automatic Transmission . . . . . . 185
Manual Mode . . . . . . . . . . . . . . . . . 188
Tow/Haul Mode . . . . . . . . . . . . . . . 189
Brakes
Antilock BrakeSystem (ABS) . . . . . . . . . . . . . . . 190
Parking Brake . . . . . . . . . . . . . . . . 191
Brake Assist . . . . . . . . . . . . . . . . . . 191
Hill Start Assist (HSA) . . . . . . . . 192
Ride Control Systems
Traction Control/Electronic Stability Control . . . . . . . . . . . . . 192
Locking Rear Axle . . . . . . . . . . . . 194
Cruise Control
Cruise Control . . . . . . . . . . . . . . . . 194
Driver Assistance Systems
Driver Assistance Systems . . . 197
Rear Vision Camera (RVC) . . . 198
Park Assist . . . . . . . . . . . . . . . . . . . 199 Forward Collision Alert (FCA)
System . . . . . . . . . . . . . . . . . . . . . . 201
Side Blind Zone Alert (SBZA) . . . . . . . . . . . . . . . . 202
Lane Departure
Warning (LDW) . . . . . . . . . . . . . 204
Fuel
Top Tier Fuel . . . . . . . . . . . . . . . . . 206
Recommended Fuel . . . . . . . . . . 206
Prohibited Fuels . . . . . . . . . . . . . . 206
Fuels in Foreign Countries . . . 207
Fuel Additives . . . . . . . . . . . . . . . . 207
E85 or FlexFuel . . . . . . . . . . . . . . 207
Filling the Tank . . . . . . . . . . . . . . . 208
Filling a Portable FuelContainer . . . . . . . . . . . . . . . . . . . 209
Trailer Towing
General Towing
Information . . . . . . . . . . . . . . . . . . 210
Driving Characteristics and Towing Tips . . . . . . . . . . . . . . . . . 210
Trailer Towing . . . . . . . . . . . . . . . . 215
Towing Equipment . . . . . . . . . . . . 222
Trailer Sway Control (TSC) . . . 225
Conversions and Add-Ons
Add-On Electrical Equipment . . . . . . . . . . . . . . . . . . 227
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146162) - 2019 - crc - 11/26/18
170 Driving and Operating
Other Rainy Weather Tips
Besides slowing down, other wet
weather driving tips include:
.Allow extra following distance.
. Pass with caution.
. Keep windshield wiping
equipment in good shape.
. Keep the windshield washer fluid
reservoir filled.
. Have good tires with proper
tread depth. See Tires0270.
. Turn off cruise control.
Hill and Mountain Roads
Driving on steep hills or through
mountains is different than driving
on flat or rolling terrain. Tips include:
.Keep the vehicle serviced and in
good shape.
. Check all fluid levels and brakes,
tires, cooling system, and
transmission.
. Shift to a lower gear when going
down steep or long hills.
{Warning
Using the brakes to slow the
vehicle on a long downhill slope
can cause brake overheating, can
reduce brake performance, and
could result in a loss of braking.
Shift the transmission to a lower
gear to let the engine assist the
brakes on a steep downhill slope.
{Warning
Coasting downhill in N (Neutral)
or with the ignition off is
dangerous. This can cause
overheating of the brakes and
loss of steering assist. Always
have the engine running and the
vehicle in gear.
. Drive at speeds that keep the
vehicle in its own lane. Do not
swing wide or cross the
center line. .
Be alert on top of hills;
something could be in your lane
(e.g., stalled car, crash).
. Pay attention to special road
signs (e.g., falling rocks area,
winding roads, long grades,
passing or no-passing zones)
and take appropriate action.
Winter Driving
Driving on Snow or Ice
Snow or ice between the tires and
the road creates less traction or
grip, so drive carefully. Wet ice can
occur at about 0 °C (32 °F) when
freezing rain begins to fall. Avoid
driving on wet ice or in freezing rain
until roads can be treated.
For slippery road driving:
.Accelerate gently. Accelerating
too quickly causes the wheels to
spin and makes the surface
under the tires slick.
. Turn on Traction Control. See
Traction Control/Electronic
Stability Control 0192.