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240 Driving and Operating
may not open on the first
attempt. Remove ice from the
area and repeat attempting to
open the charge port door.
3. Unlatch the DC charging dustcover and lower it fully.
4. Plug in the DC vehicle plug into the DC charge port on the
vehicle. Make sure that the DC
vehicle plug is fully connected
to the DC charge port. If it is
not properly seated then the
charge may not occur. Proper
plug connection can be
checked by information on
the DIC. 5. Follow the steps listed on the
charging station to start
charging. The Electric Parking
Brake will automatically apply
once the charge process has
been started.
6. Once charging, the DC vehicle plug will be locked to the DC
charge port and cannot be
disconnected while charging is
active.
7. Verify that the Charging Status Indicator illuminates on top of
the instrument panel and an
audible chirp occurs. See
Charging Status Feedback
0241.
Caution
Do not attempt to disconnect the
DC vehicle plug while charging is
active. This action may damage
vehicle or charging station
hardware. Stop Charge
Controls on the charging station can
be used to stop the charge process
at any time.
To stop the charge when inside the
vehicle, you may use the stop
charging button on the Charging
screen. See
Programmable
Charging 0132.
There is also an available mobile
app with several charging functions.
See KeyPass 045.
Stop Charge —Automatic
When the vehicle no longer needs
to use power from the charging
station, it will stop charging and the
DC vehicle plug will be unlocked
from the DC charge port.
Energy can still be consumed from
the charging station when the
vehicle’s displays and indicators
show that the battery is fully
charged. This is to ensure the
battery is in optimal temperature
operating range to maximize vehicle
range. See Programmable Charging
0 132.
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Driving and Operating 241
End Charge1. Wait until the charging process has been fully stopped, the
vehicle plug is unlocked, and
the Charging Status Indicator is
solid green or off.
If the vehicle plug does not
unlock from the vehicle charge
port after a charge, contact
Roadside Assistance for
assistance. See Roadside
Assistance Program 0337.
2. Unplug the DC vehicle plug from the DC charge port on the
vehicle and close the dust
cover.
3. Close the charge port door by pressing firmly in the center
until it latches.
4. The Electric Parking Brake should be manually
disengaged before driving the
vehicle.
5. To start another DC charge, remove the DC vehicle plug
and reconnect.Delayed Charging
Override
To temporarily override a delayed
charge event, unplug the charge
cord from the charge port and then
plug it back in within five seconds.
A single audible chirp will sound
and charging will begin immediately.
To cancel a temporary override,
unplug the charge cord, wait for
10 seconds, and then plug the
charge cord back in. A double
audible chirp will sound and
charging will be delayed.
See Programmable Charging 0132
for advanced charge scheduling
options.
Charging Status
Feedback
The vehicle has a Charging Status
Indicator (CSI) at the center of the
instrument panel near the
windshield. When the vehicle is
plugged in and vehicle power is off,
the CSI indicates the following:
. Short Flashing Green –Vehicle
is plugged in. Battery is not fully
charged. Flash rate increases
from one to four flashes as
battery charges.
‐ One Flash: 0–25% Charge
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242 Driving and Operating
‐Two Flashes: 25–50% Charge
‐ Three Flashes: 50–75%
Charge
‐ Four Flashes: 75–100%
Charge
. Long Flashing Green –Vehicle
is plugged in. Battery is not fully
charged. Battery charging is
delayed.
. Solid Green –Vehicle is plugged
in. Battery is fully charged.
. Solid Yellow –Vehicle is plugged
in. It is normal for the CSI to turn
yellow for a few seconds after
plugging in a compatible charge
cord. The CSI may stay solid
yellow longer depending on the
vehicle and if there is a total
utility interruption. See Utility
Interruption of Charging 0252.
This may also indicate that the
charging system has detected a
fault and will not charge the
battery. See “Charge Cord
Status Indicators” inCharge
Cord 0246. If the vehicle is plugged in and
vehicle power is on, the CSI will
flash or will be solid green,
depending on the charge level.
If the vehicle is plugged in and the
CSI is off, a total utility interruption
or a charging fault has been
detected. See
Utility Interruption of
Charging 0252 or“Charge Cord
Status Indicators” inCharge Cord
0 246.
A message displays if the vehicle is
not able to charge.
Following is the vehicle feedback
when the charge cord is plugged in.
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Driving and Operating 243
Charging StatusIndicator Sound Action/Reason
Short Flashing Green
(Flash rate increases
from one to four as the
battery charges) One audible chirp Vehicle is charging.
Long Flashing Green Two audible chirps Charging is delayed by Programmable Charging or, if the vehicle is equipped
accordingly, by a total utility interruption.
Charging will begin later. SeeUtility
Interruption of Charging 0252.
Short Flashing Green
(From one to four
flashes depending on
charge level) Two audible chirps Vehicle is charging but will delay by
Programmable Charging at least once
before the charge is complete.
Solid Green None Charging is complete.
Yellow (Upon Plug-in) None Charge cord is OK and the vehicle is preparing to charge.
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244 Driving and Operating
Charging StatusIndicator Sound Action/Reason
Yellow (For Extended
Time Period after
Plug-in) None Charge cord is OK, but the vehicle is not
charging. This may be due to a total utility
interruption and charging will begin later.
This may also occur if the vehicle has
detected a high voltage charging system
fault.
SeeUtility Interruption of Charging 0252 or
Service Vehicle Soon Light 0127.
Short Flashing Green
(From one to four
flashes depending on
charge level) or Long
Flashing Green Four audible chirps Insufficient time to fully charge by departure
time due to the selected rate preference.
To increase the battery state of charge at
the departure time, perform a delayed
charging override. SeeDelayed Charging
Override 0241.
None (Upon Plug-in) None Charge cord connection should be checked.
None (After Green or
Yellow CSI Observed) None Charge cord connection should be checked.
If connection is good, this may be due to a
power failure or a total utility interruption
and charging will begin later. This may also
occur if the vehicle has detected a high
voltage charging system fault.
SeeUtility Interruption of Charging 0252 or
Service Vehicle Soon Light 0127.
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246 Driving and Operating
Charge Cord
IMPORTANT SAFETY
INSTRUCTIONS
This symbol indicates risk of
electrical shock if misused.
SeeRadio Frequency Statement
0 343.
A portable charge cord used to
charge the vehicle high voltage
battery is stored under the load floor
in the rear cargo area.
1. Wall Plug
2. Status Indicators
3. Vehicle Plug
4. Release Button
Important Information about
Portable Electric Vehicle Charging
. Charging an electric vehicle can
stress a building’ s electrical
system more than a typical
household appliance.
. Before plugging into any
electrical outlet, have a qualified
electrician inspect and verify the
electrical system (electrical
outlet, wiring, junctions, and protection devices) for
heavy-duty service at a 12 amp
continuous load.
. Electrical outlets may wear out
with normal usage or may be
damaged over time, making
them unsuitable for electric
vehicle charging.
. Check the electrical outlet/plug
while charging and discontinue
use if the electrical outlet/plug is
hot, then have the electrical
outlet serviced by a qualified
electrician.
. When outdoors, plug into an
electrical outlet that is
weatherproof while in use.
. Mount the charge cord to reduce
strain on the electrical
outlet/plug.
. Do not place the charge cord in
a position where it is expected to
be submerged in water.
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Charging Station
Troubleshooting
If the vehicle does not charge after
being plugged in to a residential
240-volt charging station:1. Verify that the charge mode is set to Immediate.
2. Verify that the charging station’s circuit breaker has not
been tripped.
3. Plug the portable charge cord into the wall outlet, verify that
the indicator light on the charge
cord is solid green, and
connect it to the vehicle. See
“Charge Cord Status
Indicators” inCharge Cord
0 246.
4. If the vehicle charges with the portable charge cord, there
may be a problem with the
charging station. Try to charge
the vehicle with a different
240-volt charging station, such
as a public station. If both
attempts charge the vehicle,
contact the charging station
manufacturer.
Electrical Requirements
for Battery Charging
This vehicle is capable of being
charged with most standard vehicle
charging equipment that complies
with one or more of the following:
.SAE J1772
. SAE J2847-2
. IEC 61851-1
. IEC 61851-22
. IEC 61851-23
. IEC 61851-24
. IEC 62196-1
. IEC 62196-2
. IEC 62196-3
. ISO 15118
The portable charge cord requires a
minimum circuit capacity of
120 volts and 15 amps.
Caution
Do not use portable or stationary
backup generating equipment to
charge the vehicle. This may
cause damage to the vehicle's
charging system. Only charge the
vehicle from utility supplied
power.
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254 Driving and Operating
Trailer Towing
General Towing
Information
{Warning
Never tow a trailer with your
vehicle. It was not designed or
intended to tow a trailer.
Conversions and
Add-Ons
Add-On Electrical
Equipment
{Warning
The Data Link Connector (DLC) is
used for vehicle service and
Emission Inspection/Maintenance
testing. SeeService Vehicle Soon
Light 0127. A device connected
to the DLC —such as an
aftermarket fleet or
driver-behavior tracking device —
may interfere with vehicle
systems. This could affect vehicle
operation and cause a crash.
Such devices may also access
information stored in the vehicle’s
systems.
Caution
Some electrical equipment can
damage the vehicle or cause
components to not work and
would not be covered by the
vehicle warranty. Always check
with your dealer before adding
electrical equipment.
Add-on equipment can drain the
vehicle's 12-volt battery, even if the
vehicle is not operating.
When adding electrical equipment, it
should only be connected using the
accessory power outlets. The
maximum power that can be
supplied by one accessory power
outlet or spread across all three is
200 watts or 15 amps. Exceeding
200 watts or 15 amps may cause
erratic vehicle operation.
The vehicle has an airbag system.
Before attempting to add anything
electrical to the vehicle, see
Servicing the Airbag-Equipped
Vehicle 082 and Adding Equipment
to the Airbag-Equipped Vehicle
0 82.