2019 CADILLAC ESCALADE ESV ECO mode

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460268) - 2019 - crc - 9/14/18
CUSTOMER INFORMATION 385
Repair Facility
GM also recommends that you choose
a collision repair facility that meets
your needs before you ever need
collision repairs. Your dealer may have
a collision repair center with
GM-trained technicians and
state-of-the-art equipment, or be able
to recommend a collision repair center
that has GM-trained technicians and
comparable equipment.
Insuring the Vehicle
Protect your investment in the GM
vehicle with comprehensive and
collision insurance coverage. There are
significant differences in the quality of
coverage afforded by various
insurance policy terms. Many
insurance policies provide reduced
protection to the GM vehicle by
limiting compensation for damage
repairs by using aftermarket collision
parts. Some insurance companies will
not specify aftermarket collision parts.
When purchasing insurance, we
recommend that you ensure that the
vehicle will be repaired with GM
original equipment collision parts.If such insurance coverage is not
available from your current insurance
carrier, consider switching to another
insurance carrier.
If the vehicle is leased, the leasing
company may require you to have
insurance that ensures repairs with
Genuine GM Original Equipment
Manufacturer (OEM) parts or Genuine
Manufacturer replacement parts. Read
the lease carefully, as you may be
charged at the end of the lease for
poor quality repairs.If a Crash Occurs
If there has been an injury, call
emergency services for help. Do not
leave the scene of a crash until all
matters have been taken care of. Move
the vehicle only if its position puts
you in danger, or you are instructed to
move it by a police officer.
Give only the necessary information
to police and other parties involved in
the crash.
For emergency towing see
Roadside
Service 0381. Gather the following information:
.
Driver name, address, and
telephone number
. Driver license number
. Owner name, address, and
telephone number
. Vehicle license plate number
. Vehicle make, model, and
model year
. Vehicle Identification
Number (VIN)
. Insurance company and policy
number
. General description of the damage
to the other vehicle
Choose a reputable repair facility that
uses quality replacement parts. See
“Collision Parts ”earlier in this section.
If the airbag has inflated, see What
Will You See after an Airbag Inf lates?
0 92.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460268) - 2019 - crc - 9/14/18
386 CUSTOMER INFORMATION
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends that
you take an active role in its repair.
If you have a pre-determined repair
facility of choice, take the vehicle
there, or have it towed there. Specify
to the facility that any required
replacement collision parts be original
equipment parts, either new Genuine
GM parts or recycled original GM
parts. Remember, recycled parts will
not be covered by the GM vehicle
warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits, your
insurance company may initially value
the repair using aftermarket parts.
Discuss this with the repair
professional, and insist on Genuine
GM parts. Remember, if the vehicle is
leased, you may be obligated to have
the vehicle repaired with Genuine GM
parts, even if your insurance coverage
does not pay the full cost.If another party's insurance company
is paying for the repairs, you are not
obligated to accept a repair valuation
based on that insurance company's
collision policy repair limits, as you
have no contractual limits with that
company. In such cases, you can have
control of the repair and parts choices
as long as the cost stays within
reasonable limits.
Publication Ordering
Information
Service Manuals
Service manuals have the diagnosis
and repair information on the engine,
transmission, axle, suspension, brakes,
electrical system, steering system,
body, etc.
Customer Literature
Owner’s manuals are written
specifically for owners and are
intended to provide basic operational
information about the vehicle. The
owner’s manual includes the
Maintenance Schedule for all models.Customer literature publications
available for purchase include owner’s
manuals, warranty manuals,
infotainment manuals, and portfolios.
Portfolios include an owner’s manual,
warranty manual, infotainment
manual, if applicable, and zip lock bag
or pouch.
Current and Past Models
Service manuals and customer
literature are available for many
current and past model year GM
vehicles.
To order, call 1-800-551-4123
Monday–Friday, 8:00 a.m.–6:00 p.m.
eastern time
For credit card orders only (VISA,
MasterCard, or Discover), see Helm,
Inc. at: www.helminc.com.
To order by mail, write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Make checks payable in U.S. funds.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460268) - 2019 - crc - 9/19/18
INDEX 405
Cluster, Instrument . . . . . . . . . . . . . . . . . 133
Collision Damage Repair . . . . . . . . . . . 384
CompartmentsStorage . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Compass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Connected Services Connections . . . . . . . . . . . . . . . . . . . . . . . 400
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . 402
Navigation . . . . . . . . . . . . . . . . . . . . . . . . . 399
Connections Connected Services . . . . . . . . . . . . . . . 400
Control Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . . . . . . 221
Control of a Vehicle . . . . . . . . . . . . . . . . 187
Convenience Net . . . . . . . . . . . . . . . . . . . . 121
Convex Mirrors . . . . . . . . . . . . . . . . . . . . . . 51
Coolant Engine Temperature Gauge . . . . . . 137
Engine Temperature WarningLight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Cooling . . . . . . . . . . . . . . . . . . . . . . . . .176, 181
Cooling System . . . . . . . . . . . . . . . . . . . . . 286
Cornering Lamps . . . . . . . . . . . . . . . . . . . 172
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . 383
Cruise Control . . . . . . . . . . . . . . . . . . . . . . . 225 Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147 Cruise Control, Adaptive . . . . . . . . . . . 228
Cupholders . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Customer Assistance . . . . . . . . . . . . . . . 379
Offices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 379
Text Telephone (TTY) Users . . . . . 379
Customer Information Publications Ordering
Information . . . . . . . . . . . . . . . . . . . . . . 386
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . 377
D
Damage Repair, Collision . . . . . . . . . . . 384
Danger, Warning, and Caution . . . . . . . . 3
Data CollectionInfotainment System . . . . . . . . . . . . . 390
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 389
Data Recorders, Event . . . . . . . . . . . . . . 389
Daytime Running Lamps (DRL) . . . 169
Defensive Driving . . . . . . . . . . . . . . . . . . . 187
Delayed Locking . . . . . . . . . . . . . . . . . . . . . 38
Diagnostics Connected Services . . . . . . . . . . . . . . . 402
Distracted Driving . . . . . . . . . . . . . . . . . . 186
Dome Lamps . . . . . . . . . . . . . . . . . . . . . . . . 172
Door Ajar Light . . . . . . . . . . . . . . . . . . . . . . . . . 148
Delayed Locking . . . . . . . . . . . . . . . . . . . . 38 Door (cont'd)
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Power Locks . . . . . . . . . . . . . . . . . . . . . . . . . 38
Drive Belt Routing, Engine . . . . . . . . . 376
Driver Assistance Systems . . . . . . . . . 236
Driver Information
Center (DIC) . . . . . . . . . . . . . . . . . . . . . . . 148
Driver Mode Control . . . . . . . . . . . . . . . . 223
Driving Assistance Systems . . . . . . . . . . . . . . . 243
Characteristics andTowing Tips . . . . . . . . . . . . . . . . . . . . . 255
Defensive . . . . . . . . . . . . . . . . . . . . . . . . . . 187
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
For Better Fuel Economy . . . . . . . . . . . 25
Hill and Mountain Roads . . . . . . . . 194
If the Vehicle is Stuck . . . . . . . . . . . . 196
Loss of Control . . . . . . . . . . . . . . . . . . . . 189
Off-Road . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
Off-Road Recovery . . . . . . . . . . . . . . . . 188
Vehicle Load Limits . . . . . . . . . . . . . . 196
Wet Roads . . . . . . . . . . . . . . . . . . . . . . . . . 193
Winter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
Winter Mode Light . . . . . . . . . . . . . . . 143
Dual Automatic Climate Control System . . . . . . . . . . . . . . . . . . . . 176

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460268) - 2019 - crc - 9/19/18
INDEX 409
Lower Anchors and Tethers forChildren (LATCH System) . . . . . . . . 106
Lumbar Adjustment . . . . . . . . . . . . . . . . . 63 Front Seats . . . . . . . . . . . . . . . . . . . . . . . . . . 63
M
Magnetic Ride Control . . . . . . . . . . . . . 224
MaintenanceRecords . . . . . . . . . . . . . . . . . . . . . . . . . . . . 372
Maintenance and Care Additional . . . . . . . . . . . . . . . . . . . . . . . . . 367
Maintenance Schedule . . . . . . . . . . . . . 360
Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . . . . . . . 370
Transfer Case . . . . . . . . . . . . . . . . . . . . . 214
Malfunction Indicator Lamp . . . . . . . 140
Manual Mode . . . . . . . . . . . . . . . . . . . . . . . 212
Massage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Memory Features . . . . . . . . . . . . . . . . . . . . 12
Memory Seats . . . . . . . . . . . . . . . . . . . . . . . . 65
Messages Engine Power . . . . . . . . . . . . . . . . . . . . . 154
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Vehicle Speed . . . . . . . . . . . . . . . . . . . . . 154
Mirror Child-View . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Rear Camera . . . . . . . . . . . . . . . . . . . . . . . . 54 Mirrors
Automatic Dimming Rearview . . . . . 53
Convex . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Folding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Heated . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Tilt in Reverse . . . . . . . . . . . . . . . . . . . . . . 53
Mirrors, Interior Rearview . . . . . . . . . . . 53
Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223 Driver Control . . . . . . . . . . . . . . . . . . . . . 223
Monitor System, Tire Pressure . . . . . 319
N
Navigation
Connected Services . . . . . . . . . . . . . . . 399
Net, Convenience . . . . . . . . . . . . . . . . . . . 121
New Vehicle Break-In . . . . . . . . . . . . . . . 201
O
Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135 Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Off-Road . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
Driving . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . 188
Oil Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 281
Engine Oil Life System . . . . . . . . . . . 283
Pressure Light . . . . . . . . . . . . . . . . . . . . . 146
Older Children, Restraints . . . . . . . . . . . 99 Online Owner Center . . . . . . . . . . . . . . . 380
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 389
OnStar Additional Information . . . . 393
OnStar Emergency . . . . . . . . . . . . . . . . . . 392
OnStar Overview . . . . . . . . . . . . . . . . . . . . 391
OnStar Security . . . . . . . . . . . . . . . . . . . . . 393
Outlets
Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Overheating, Engine . . . . . . . . . . . . . . . . 289
P
Park Shifting Into . . . . . . . . . . . . . . . . . . . . . . 206
Shifting Out of . . . . . . . . . . . . . . . . . . . . 207
Park Assist . . . . . . . . . . . . . . . . . . . . . . . . . . 237
Parking Brake . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218
Brake and P (Park)
Mechanism Check . . . . . . . . . . . . . . . 296
Extended . . . . . . . . . . . . . . . . . . . . . . . . . . 208
Over Things That Burn . . . . . . . . . . . 207
Parking or Backing Assistance Systems . . . . . . . . . . . . . . . 237
Passenger Airbag Status Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Passenger Compartment Air
Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
Passenger Sensing System . . . . . . . . . . 93

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460268) - 2019 - crc - 9/19/18
INDEX 411
Routing, Engine Drive Belt . . . . . . . . . 376
Running the Vehicle WhileParked . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209
S
Safety Defects ReportingCanadian Government . . . . . . . . . . . . 387
General Motors . . . . . . . . . . . . . . . . . . . 388
U.S. Government . . . . . . . . . . . . . . . . . . 387
Safety Locks . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Safety System Check . . . . . . . . . . . . . . . . 86
Scheduling Appointments . . . . . . . . . . 383
Seat Belts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77 Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Extender . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
How to Wear Seat BeltsProperly . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Lap-Shoulder Belt . . . . . . . . . . . . . . . . . . . 80
Reminders . . . . . . . . . . . . . . . . . . . . . . . . . 137
Replacing after a Crash . . . . . . . . . . . . . 86
Use During Pregnancy . . . . . . . . . . . . . . 85
Seats Head Restraints . . . . . . . . . . . . . . . . . . . . . 61
Heated, Rear . . . . . . . . . . . . . . . . . . . . . . . . 70
Lumbar Adjustment, Front . . . . . . . . . 63
Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Power Adjustment, Front . . . . . . . . . . 62
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70 Seats (cont'd)
Reclining Seatbacks . . . . . . . . . . . . . . . . 65
Second Row . . . . . . . . . . . . . . . . . . . . . . . . . 71
Third Row Seat . . . . . . . . . . . . . . . . . . . . . 75
Second Row Seats . . . . . . . . . . . . . . . . . . . 71
Securing Child Restraints . . . . .113, 115
Security Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 393
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Vehicle Alarm . . . . . . . . . . . . . . . . . . . . . . . 48
Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184 Accessories andModifications . . . . . . . . . . . . . . . . . . . . 278
Doing Your Own Work . . . . . . . . . . . 278
Maintenance Records . . . . . . . . . . . . 372
Maintenance, General Information . . . . . . . . . . . . . . . . . . . . . . 359
Parts Identification Label . . . . . . . . 373
Scheduling Appointments . . . . . . . . 383
Service Electric Parking Brake Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Services
Special Application . . . . . . . . . . . . . . . 366
Servicing the Airbag . . . . . . . . . . . . . . . . . 97
Shift Lock Control Function Check, Automatic
Transmission . . . . . . . . . . . . . . . . . . . . . . 296 Shifting
Into Park . . . . . . . . . . . . . . . . . . . . . . . . . . 206
Out of Park . . . . . . . . . . . . . . . . . . . . . . . . 207
Side Blind Zone Alert (SBZA) . . . . . . 247
Signals, Turn and Lane-Change . . . . 171
Special Application Services . . . . . . . 366
Specifications and Capacities . . . . . . 374
Speedometer . . . . . . . . . . . . . . . . . . . . . . . . 135
Sport Mode Light . . . . . . . . . . . . . . . . . . . 143
StabiliTrak OFF Light . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Start Assist, Hill . . . . . . . . . . . . . . . . . . . . 221
Start Vehicle, Remote . . . . . . . . . . . . . . . 35
Starter Switch Check . . . . . . . . . . . . . . . 296
Starting the Engine . . . . . . . . . . . . . . . . . 203
Steering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188 Heated Wheel . . . . . . . . . . . . . . . . . . . . . 124
Wheel Adjustment . . . . . . . . . . . . . . . . 124
Wheel Controls . . . . . . . . . . . . . . . . . . . 124
Steps Power Assist . . . . . . . . . . . . . . . . . . . . . . . . 48
Storage Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Storage Areas Armrest . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Center Console . . . . . . . . . . . . . . . . . . . . 121
Convenience Net . . . . . . . . . . . . . . . . . . 121
Glove Box . . . . . . . . . . . . . . . . . . . . . . . . . 119

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460268) - 2019 - crc - 9/19/18
INDEX 413
U
Uniform Tire Quality Grading . . . . . . 328
Universal Remote System . . . . . . . . . . 163Operation . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Programming . . . . . . . . . . . . . . . . . . . . . . 163
Using This Manual . . . . . . . . . . . . . . . . . . . . 2
V
Vehicle Alarm System . . . . . . . . . . . . . . . . . . . . . . . 48
Canadian Owners . . . . . . . . . . . . . . . . . . . . 2
Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
Identification Number (VIN) . . . . . 373
Load Limits . . . . . . . . . . . . . . . . . . . . . . . 196
Messages . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Personalization . . . . . . . . . . . . . . . . . . . 155
Remote Start . . . . . . . . . . . . . . . . . . . . . . . . 35
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Speed Messages . . . . . . . . . . . . . . . . . . . 154
Towing . . . . . . . . . . . . . . . . . . . . . . . . . . . . 345
Vehicle Ahead Indicator . . . . . . . . . . . . 144
Vehicle Care Tire Pressure . . . . . . . . . . . . . . . . . . . . . . 317
Vehicle Data Recording and
Privacy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 388
Ventilation, Air . . . . . . . . . . . . . . . . . . . . . 182
Visors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
W
Warning Brake System Light . . . . . . . . . . . . . . . 141
Caution and Danger . . . . . . . . . . . . . . . . . 3
Lane Departure (LDW) . . . . . . . . . . . 249
Warning Lights, Gauges, and Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Warnings Hazard Flashers . . . . . . . . . . . . . . . . . . . 171
Washer Fluid . . . . . . . . . . . . . . . . . . . . . . . . 290
Wheels
Alignment and Tire Balance . . . . . 329
Different Size . . . . . . . . . . . . . . . . . . . . . . 327
Replacement . . . . . . . . . . . . . . . . . . . . . . 329
When It Is Time for New Tires . . . . 325
Where to Put the Restraint . . . . . . . . 105
Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Windshield
Replacement . . . . . . . . . . . . . . . . . . . . . . 298
Wiper/Washer . . . . . . . . . . . . . . . . . . . . . 124
Winter Driving . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
Winter Driving Mode Light . . . . . . . . 143
Winter Tires . . . . . . . . . . . . . . . . . . . . . . . . . 312
Wiper Blade Replacement . . . . . . . . . . 297 Wipers
Rear Washer . . . . . . . . . . . . . . . . . . . . . . 126
Wireless Charging . . . . . . . . . . . . . . . . . . 130