2019 CADILLAC CTS infotainment

Cadillac CTS/CTS-V Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460273) - 2019 - CRC - 5/16/18
228 DRIVING AND OPERATING
Rear Vision Camera (RVC)
When the vehicle is shifted into
R (Reverse), the RVC displays an
image of the area behind the vehicle
in the infotainment display. The
previous screen displays when the
vehicle is shifted out of R (Reverse)
after a short delay. To return to the
previous screen sooner, press any
button on the infotainment system,
shift into P (Park), or reach a vehicle
speed of approximately 12 km/h
(8 mph). Select Front or Rear Camera
on the camera screen to view the front
or rear camera views. Select Guidance
Lines on the camera screen to enable
or disable the guidance lines.
1. View Displayed by theCamera
1. View Displayed by theCamera
2. Corners of the Rear Bumper
Displayed images may be farther or
closer than they appear. The area
displayed is limited and objects that
are close to either corner of the
bumper or under the bumper do not
display.
A warning triangle may display to
show that Rear Park Assist (RPA) has
detected an object. This triangle
changes from amber to red and
increases in size the closer the object.
Surround Vision (CTS Only)
If equipped, Surround Vision displays
an image of the area surrounding the
vehicle, along with the front or rear
camera views in the infotainment
display. The front camera is in the
grille or near the front emblem, the
side cameras are on the bottom of the
outside rearview mirrors, and the rear
camera is above the license plate.
{Warning
The Surround Vision cameras have
blind spots and will not display all
objects near the corners of the
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Cadillac CTS/CTS-V Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460273) - 2019 - CRC - 5/16/18
DRIVING AND OPERATING 229
Warning (Continued)
vehicle. Folding outside mirrors that
are out of position may not display
surround view correctly. Always
check around the vehicle when
parking or backing.
1. Views Displayed by theSurround Vision Cameras
2. Area Not Shown
1. Views Displayed by the Surround Vision Cameras
2. Area Not Shown
Front Vision Camera (CTS Only)
If equipped, a view of the area in front
of the vehicle displays in the
infotainment display. The view displays after shifting from R (Reverse)
to a forward gear, or by touching
CAMERA on the infotainment display,
and when the vehicle is moving
forward slower than 8 km/h (5 mph).
If equipped, the front vision camera
also displays when the Park Assist
system detects an object within
30 cm (12 in).
Curb View Camera (CTS-V
Series Only)
If equipped, a view of the area in front
of the vehicle shows in the
infotainment display. The display
shows a top down view on the top of
the screen and left and right front
camera images on the bottom. The
front views display after shifting from
R (Reverse) to a forward gear, or by
touching CAMERA on the

Cadillac CTS/CTS-V Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460273) - 2019 - CRC - 5/16/18
230 DRIVING AND OPERATING
infotainment display, and when the
vehicle is moving forward slower than
8 km/h (5 mph). If equipped, the front
camera images also display when the
Park Assist system detects an object
within 60 cm (24 in). The front
cameras are on both sides of the front
fascia.
{Warning
The camera(s) do not display
children, pedestrians, bicyclists,
crossing traffic, animals, or any
other object outside of the cameras’
field of view, below the bumper,
or under the vehicle. Shown
distances may be different from
actual distances. Do not drive or
park the vehicle using only these
camera(s). Always check behind and
around the vehicle before driving.
Failure to use proper care may
result in injury, death, or vehicle
damage.Park Assist
With RPA, and if equipped with FPA,
as the vehicle moves at speeds of less
than 8 km/h (5 mph) the sensors on
the bumpers may detect objects up to
2.5 m (8 ft) behind and 1.2 m (4 ft) in
front of the vehicle within a zone
25 cm (10 in) high off the ground and
below bumper level. These detection
distances may be shorter during
warmer or humid weather. Blocked
sensors will not detect objects and
can also cause false detections. Keep
the sensors clean of mud, dirt, snow,
ice, and slush; and clean sensors after
a car wash in freezing temperatures.
{Warning
The Park Assist system does not
detect children, pedestrians,
bicyclists, animals, or objects
located below the bumper or that
are too close or too far from the
vehicle. It is not available at speeds
greater than 8 km/h (5 mph). To
prevent injury, death, or vehicle
(Continued)
Warning (Continued)
damage, even with Park Assist,
always check the area around the
vehicle and check all mirrors before
moving forward or backing.
The instrument cluster may have a
Park Assist display with bars that
show“distance to object ”and object
location information for the Park
Assist system. As the object gets
closer, more bars light up and the bars
change color from yellow to amber
to red.
When an object is first detected in the
rear, one beep will be heard from the
rear, or both sides of the Safety Alert
Seat will pulse two times. When an

Cadillac CTS/CTS-V Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460273) - 2019 - CRC - 5/16/18
232 DRIVING AND OPERATING
accelerator pedal firmly at any time to
override the Reverse Automatic
Braking.
{Warning
There may be instances where
unexpected or undesired automatic
braking occurs. If this happens,
either press the brake pedal or
firmly press the accelerator pedal to
release the brakes from the RAB
system. Before releasing the brakes,
check the RVC and check the area
around the vehicle to make sure it
is safe to proceed.
Rear Cross Traffic Alert (RCTA)
If equipped, RCTA displays a red
warning triangle with a left or right
pointing arrow on the infotainment
display to warn of traffic coming from
the left or right. This system detects
objects coming from up to 20 m (65 ft)
from the left or right side of the
vehicle. When an object is detected,
either three beeps sound from the left
or right or three Safety Alert Seat pulses occur on the left or right side,
depending on the direction of the
detected vehicle.
Use caution while backing up when
towing a trailer, as the RCTA
detection zones that extend out from
the back of the vehicle do not move
further back when a trailer is towed.
Turning the Features On or Off
TheXbutton on the center stack is
used to turn on or off the Front and
Rear Park Assist, Rear Cross Traffic
Alert, Backing Warning, and Reverse
Automatic Braking system at the same
time. The indicator light next to the
button comes on when the features
are on and turns off when the features
have been disabled.
Turn off Park Assist and Reverse
Automatic Braking when towing a
trailer. RCTA can also be turned on or off
through vehicle personalization. See
“Collision/Detection Systems”
under
Vehicle Personalization 0145.
Automatic Parking Assist (APA)
If equipped, APA searches for and
steers the vehicle into parallel and
perpendicular parking spots. When
using APA, you must still shift gears,
and control the brakes and
accelerator. A display and audible
beeps help to guide parking
maneuvers.
{Warning
APA does not apply the brakes. APA
may not detect objects in the
parking space, objects that are soft
or narrow, objects high off the
ground such as flatbed trucks,
or objects below ground level such
as large potholes. Always verify that
the parking space is appropriate for
parking a vehicle. APA does not
respond to changes in the parking
space, such as movement of an
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Cadillac CTS/CTS-V Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460273) - 2019 - CRC - 5/16/18
DRIVING AND OPERATING 233
Warning (Continued)
adjacent vehicle, or a person or
object entering the parking space.
APA does not detect or avoid traffic
that is behind or alongside of the
vehicle. Always be prepared to stop
the vehicle during the parking
maneuver.
Press
Oon the center stack to
enable the system to search for a
parking space that is large enough and
within 1.5 m (5 ft) of the vehicle. The
vehicle speed must be below
30 km/h (18 mph). The system cannot:
. Detect whether it is a legal parking
space.
. Park exactly lined up with the
vehicle next to it if the spot is
approached at an angle or if the
parking space is angled.
. Park exactly centered in a spot
that is marked too large.
. Always detect short curbs. When enabled, APA searches for
parallel parking spaces to the right of
the vehicle. To search for a parking
space to the left, turn on the left turn
signal or, if available, change the side
selection in the infotainment display.
To switch the parking mode between
parallel and perpendicular, press and
hold
Oduring the search process or,
if available, change the parking mode
in the infotainment display.
After completely passing a large
enough space, an audible beep occurs
and a red stop symbol is displayed.
If the vehicle is in R (Reverse), but
does not steer into the expected
space, this may be because the system is maneuvering the vehicle into a
previously detected space. The APA
system does not need service.
APA will instruct the vehicle to stop
once a large enough space is found.
Follow the displayed instructions.
When instructed to drive in reverse,
shift to R (Reverse) to engage
automatic steering. The steering wheel
will briefly vibrate as a reminder to
remove hands from the steering
wheel. Check surroundings and
continue braking or accelerating as
needed, and be prepared to stop to
avoid vehicles, pedestrians, or objects.
If the vehicle exceeds 10 km/h
(6 mph), APA is automatically
disengaged and automatic steering
will turn off. A progress arrow displays

Cadillac CTS/CTS-V Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460273) - 2019 - CRC - 5/8/18
CUSTOMER INFORMATION 363
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . . . . . . 363
Customer Assistance Offices . . . . 365
Customer Assistance for Text Telephone (TTY) Users . . . . . . . . . 365
Online Owner Center . . . . . . . . . . . . . 366
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . . . 366
Roadside Service . . . . . . . . . . . . . . . . . 367
Scheduling Service Appointments . . . . . . . . . . . . . . . . . . . 369
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . . . 369
Collision Damage Repair . . . . . . . . . 370
Publication Ordering Information . . . . . . . . . . . . . . . . . . . . . 372
Radio Frequency Statement . . . . . 373
Reporting Safety Defects
Reporting Safety Defects to the United States Government . . . . . 373
Reporting Safety Defects to the Canadian Government . . . . . . . . . 373 Reporting Safety Defects to
General Motors . . . . . . . . . . . . . . . . . 374
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . . . . . . . . 374
Event Data Recorders . . . . . . . . . . . . 375
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 375
Infotainment System . . . . . . . . . . . . . 376
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
Cadillac. Normally, any concerns with
the sales transaction or the operation
of the vehicle will be resolved by your
dealer's sales or service departments.
Sometimes, however, despite the best
intentions of all concerned,
misunderstandings can occur. If your
concern has not been resolved to your
satisfaction, the following steps
should be taken:
STEP ONE : Discuss your concern
with a member of dealership
management. Normally, concerns can
be quickly resolved at that level. If the
matter has already been reviewed with
the sales, service or parts manager,
contact the owner of your dealership
or the general manager.

Cadillac CTS/CTS-V Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460273) - 2019 - CRC - 5/8/18
372 CUSTOMER INFORMATION
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends that
you take an active role in its repair.
If you have a pre-determined repair
facility of choice, take the vehicle
there, or have it towed there. Specify
to the facility that any required
replacement collision parts be original
equipment parts, either new Genuine
GM parts or recycled original GM
parts. Remember, recycled parts will
not be covered by the GM vehicle
warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits, your
insurance company may initially value
the repair using aftermarket parts.
Discuss this with the repair
professional, and insist on Genuine
GM parts. Remember, if the vehicle is
leased, you may be obligated to have
the vehicle repaired with Genuine GM
parts, even if your insurance coverage
does not pay the full cost.If another party's insurance company
is paying for the repairs, you are not
obligated to accept a repair valuation
based on that insurance company's
collision policy repair limits, as you
have no contractual limits with that
company. In such cases, you can have
control of the repair and parts choices
as long as the cost stays within
reasonable limits.
Publication Ordering
Information
Service Manuals
Service manuals have the diagnosis
and repair information on the engine,
transmission, axle, suspension, brakes,
electrical system, steering system,
body, etc.
Customer Literature
Owner’s manuals are written
specifically for owners and are
intended to provide basic operational
information about the vehicle. The
owner’s manual includes the
Maintenance Schedule for all models.Customer literature publications
available for purchase include owner’s
manuals, warranty manuals,
infotainment manuals, and portfolios.
Portfolios include an owner’s manual,
warranty manual, infotainment
manual, if applicable, and zip lock bag
or pouch.
Current and Past Models
Service manuals and customer
literature are available for many
current and past model year GM
vehicles.
To order, call 1-800-551-4123
Monday–Friday, 8:00 a.m.–6:00 p.m.
eastern time
For credit card orders only (VISA,
MasterCard, or Discover), see Helm,
Inc. at: www.helminc.com.
To order by mail, write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Make checks payable in U.S. funds.

Cadillac CTS/CTS-V Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460273) - 2019 - CRC - 5/8/18
376 CUSTOMER INFORMATION
Infotainment System
If the vehicle is equipped with a
navigation system as part of the
infotainment system, use of the
system may result in the storage of
destinations, addresses, telephone
numbers, and other trip information.
See the infotainment manual for
information on stored data and for
deletion instructions.