2019 CADILLAC CTS infotainment

Cadillac CTS/CTS-V Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460273) - 2019 - CRC - 5/8/18
378 ONSTAR
Press=to:
. Open the OnStar app on the
infotainment display. See the
infotainment manual for
information on how to use the
OnStar app.
Or
. Make a call, end a call, or answer
an incoming call.
. Give OnStar Hands-Free Calling
voice commands.
. Give OnStar Turn-by-Turn
Navigation voice commands.
. Obtain and customize the Wi-Fi
hotspot name or SSID and
password, if equipped.
Press
Qto connect to an Advisor to:
. Verify account information or
update contact information. .
Get driving directions.
. Receive a Diagnostic check of the
vehicle's key operating systems.
. Receive Roadside Assistance.
. Manage Wi-Fi Settings,
if equipped.
Press
>to get a priority connection
to an OnStar Advisor available 24/7 to:
. Get help for an emergency.
. Be a Good Samaritan or respond
to an AMBER Alert.
. Get assistance in severe weather
or other crisis situations and find
evacuation routes.
OnStar Services
Emergency
Emergency Services require an active
safety and security plan. With
Automatic Crash Response, built-in
sensors can automatically alert a
specially trained OnStar Advisor who
is immediately connected in to the
vehicle to help.
Press
>for a priority connection to
an OnStar Advisor who can contact
emergency service providers, direct
them to your exact location, and relay
important information.
With OnStar Crisis Assist, specially
trained Advisors are available
24 hours a day, 7 days a week, to
provide a central point of contact,
assistance, and information during a
crisis.
With Roadside Assistance, Advisors
can locate a nearby service provider to
help with a flat tire, a battery jump,
or an empty gas tank.

Cadillac CTS/CTS-V Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460273) - 2019 - CRC - 5/8/18
380 ONSTAR
OnStar or connected services cannot
work unless the vehicle is in a place
where OnStar has an agreement with
a wireless service provider for service
in that area. The wireless service
provider must also have coverage,
network capacity, reception, and
technology compatible with OnStar or
connected services. Service involving
location information about the vehicle
cannot work unless GPS signals are
available, unobstructed, and
compatible with the OnStar hardware.
OnStar or connected services may not
work if the OnStar equipment is not
properly installed or it has not been
properly maintained. If equipment or
software is added, connected,
or modified, OnStar or connected
services may not work. Other
problems beyond the control of
OnStar—such as hills, tall buildings,
tunnels, weather, electrical system
design and architecture of the vehicle,
damage to the vehicle in a crash,
or wireless phone network congestion
or jamming —may prevent service.
See Radio Frequency Statement 0373.Services for People with
Disabilities
Advisors provide services to help with
physical disabilities and medical
conditions.
Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc., that
meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to communicate
to deaf, hard-of-hearing,
or speech-impaired customers while in
the vehicle. The available
dealer-installed TTY system can
provide in-vehicle access to all OnStar
services, except Virtual Advisor and
OnStar Turn-by-Turn Navigation.
If equipped, TTY mode can be turned
on or off by touching Settings, then
Apps, and then Phone. When TTY mode is on, phone calls can be made
or received with OnStar using the
infotainment display.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need to
be changed the first time when
speaking with an Advisor. To change
the OnStar PIN, contact an OnStar
Advisor by pressing
Qor calling
1-888-4ONSTAR.
Warranty
OnStar equipment may be warranted
as part of the vehicle warranty.
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.

Cadillac CTS/CTS-V Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460273) - 2019 - CRC - 5/8/18
CONNECTED SERVICES 385
Connected Services
Connected Services
Navigation . . . . . . . . . . . . . . . . . . . . . . . . 385
Connections . . . . . . . . . . . . . . . . . . . . . . 386
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . 388
Connected Services
Navigation
Navigation requires a specific OnStar
or connected service plan.
Press
Qto receive Turn-by-Turn
directions or have them sent to the
vehicle’s navigation screen,
if equipped.
Turn-by-Turn Navigation
1. PressQto connect to an
Advisor.
2. Request directions to be downloaded to the vehicle.
3. Follow the voice-guided commands.
Using Voice Commands During a
Planned Route
Functionality of the Voice Command
button, if equipped, may vary by
vehicle and region. For some vehicles,
press
=to open the OnStar app on
the infotainment display. For other
vehicles press
=as follows. Cancel Route
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Cancel route.” System
responds: “Do you want to cancel
directions?”
3. Say “Yes.”System responds: “OK,
request completed, thank you,
goodbye.”
Route Preview
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Route preview.” System
responds with the next three
maneuvers.
Repeat
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Repeat.” System responds
with the last direction given,
then responds with “OnStar
ready,” then a tone.

Cadillac CTS/CTS-V Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460273) - 2019 - CRC - 5/8/18
386 CONNECTED SERVICES
Get My Destination1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Get my destination.” System
responds with the address and
distance to the destination, then
responds with “OnStar ready,”
then a tone.
Send Destination to Vehicle
Directions can be sent to the vehicle’s
navigation screen, if equipped.
Press
Q, then ask the Advisor to
download directions to the vehicle’s
navigation system, if equipped. After
the call ends, the navigation screen
will provide prompts to begin driving
directions. Routes that are sent to the
navigation screen can only be
canceled through the navigation
system.
See www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Connections
The following services help with
staying connected.
For coverage maps, see
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Ensuring Security
. Change the default passwords for
the Wi-Fi hotspot and myCadillac
mobile app. Make these passwords
different from each other and use
a combination of letters, numbers,
and symbols to increase the
security.
. Change the default name of the
SSID (Service Set Identifier). This
is your network’s name that is
visible to other wireless devices.
Choose a unique name and avoid
family names or vehicle
descriptions.
Wi-Fi Hotspot (If Equipped)
The vehicle may have a built-in Wi-Fi
hotspot that provides access to the
Internet and web content at 4G LTE
speed. Up to seven mobile devices can be connected. A data plan is required.
Use the in-vehicle controls only when
it is safe to do so.
1. To retrieve Wi-Fi hotspot information, press
=to open
the OnStar app on the
infotainment display, then select
Wi-Fi Hotspot. On some vehicles,
touch Wi-Fi or Wi-Fi Settings on
the screen.
2. The Wi-Fi settings will display the Wi-Fi hotspot name (SSID),
password, and on some vehicles,
the connection type (no Internet
connection, 3G, 4G, 4G LTE), and
signal quality (poor, good,
excellent).
3. To change the SSID or password, press
Qor call 1-888-4ONSTAR
to connect with an Advisor. On
some vehicles, the SSID and
password can be changed in the
Wi-Fi Hotspot menu.
After initial set-up, your vehicle’s
Wi-Fi hotspot will connect
automatically to your mobile devices.
Manage data usage by turning Wi-Fi
on or off on your mobile device, by

Cadillac CTS/CTS-V Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460273) - 2019 - CRC - 5/8/18
CONNECTED SERVICES 387
using the myCadillac mobile app,
or by contacting an OnStar Advisor.
On some vehicles, Wi-Fi can also be
managed from the Wi-Fi
Hotspot menu.
MyCadillac Mobile App (If Available)
Download the myCadillac mobile app
to compatible Apple and Android
smartphones. Cadillac users can
access the following services from a
smartphone:
.Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks.
. Activate the horn and lamps.
. Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
. Send destinations to the vehicle.
. Locate the vehicle on a map (U.S.
market only). .
Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped.
. Locate a dealer and schedule
service.
. Request roadside assistance.
. Set a parking reminder with pin
drop, take a photo, make a note,
and set a timer.
. Connect with Cadillac on social
media.
Features are subject to change. For
myCadillac mobile app information
and compatibility, see my.cadillac.com.
An active OnStar or connected service
plan may be required. A compatible
device, factory-installed remote start,
and power locks are required. Data
rates apply. See www.onstar.com for
details and system limitations.
Remote Services
Contact an OnStar Advisor to unlock
the doors or sound the horn and flash
the lamps.
Marketplace
OnStar Advisors can provide offers
from restaurants and retailers on your
route, help locate hotels, or book a
room. These services vary by market.
OnStar Hands-Free Calling
Make and receive calls with the
built-in wireless calling service, which
requires available minutes.
Functionality of the Voice Command
button may vary by vehicle and
region. For some vehicles, press
=to
open the OnStar app on the
infotainment display, then select
Hands-Free calling. For other vehicles
press
=as follows.
Make a Call
1. Press
=. System responds:
“OnStar ready.”
2. Say “Call.”System responds: “Call.
Please say the name or number
to call.”
3. Say the entire number without pausing, including a “1”and the
area code. System responds: “OK,
calling.”

Cadillac CTS/CTS-V Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460273) - 2019 - CRC - 5/8/18
INDEX 391
Climate Control Systems (cont'd)Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Cluster, Instrument . . . . . . . . . . . . . . . . . 119
Collision Damage Repair . . . . . . . . . . . 370
Compartments Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Compass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Competitive Driving Mode . . . . . . . . . 212
Composite Materials . . . . . . . . . . . . . . . . 193
Compressor Kit, Tire Sealant . . . . . . . 321
Connected Services Connections . . . . . . . . . . . . . . . . . . . . . . . 386
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . 388
Navigation . . . . . . . . . . . . . . . . . . . . . . . . . 385
Connections Connected Services . . . . . . . . . . . . . . . 386
Control
Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . . . . . . 207
Control of a Vehicle . . . . . . . . . . . . . . . . 179
Convenience Net . . . . . . . . . . . . . . . . . . . . 108
Convex Mirrors . . . . . . . . . . . . . . . . . . . . . . 46
Coolant Engine Temperature Gauge . . . . . . 125
Engine Temperature WarningLight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Cooling . . . . . . . . . . . . . . . . . . . . . . . . .168, 173 Cooling System . . . . . . . . . . . . . . . . . . . . . 274
Courtesy Lamps . . . . . . . . . . . . . . . . . . . . . 159
Courtesy Transportation
Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . 369
Cruise Control . . . . . . . . . . . . . . . . . . . . . . . 215 Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Cruise Control, Adaptive . . . . . . . . . . . 218
Cupholders . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Customer Assistance . . . . . . . . . . . . . . . 365
Offices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 365
Text Telephone (TTY) Users . . . . . 365
Customer Information Publications OrderingInformation . . . . . . . . . . . . . . . . . . . . . . 372
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . 363
D
Damage Repair, Collision . . . . . . . . . . . 370
Danger, Warning, and Caution . . . . . . . . 2
Data Collection
Infotainment System . . . . . . . . . . . . . 376
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 375
Data Recorder Performance . . . . . . . . . . . . . . . . . . . . . . . 162
Data Recorders, Event . . . . . . . . . . . . . . 375
Daytime Running Lamps (DRL) . . . 156
Defensive Driving . . . . . . . . . . . . . . . . . . . 179 Delayed Locking . . . . . . . . . . . . . . . . . . . . . 39
Diagnostics
Connected Services . . . . . . . . . . . . . . . 388
Differential, Limited-Slip . . . . . . . . . . . 215
Distracted Driving . . . . . . . . . . . . . . . . . . 178
Dome Lamps . . . . . . . . . . . . . . . . . . . . . . . . 159
Door Ajar Light . . . . . . . . . . . . . . . . . . . . . . . . . 137
Delayed Locking . . . . . . . . . . . . . . . . . . . . 39
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Power Locks . . . . . . . . . . . . . . . . . . . . . . . . . 39
Rear Seat Pass-Through . . . . . . . . . . . . 68
Drive Belt Routing, Engine . . . . . . . . . 362
Drive Systems All-Wheel Drive . . . . . . . . . . . . . . 204, 284
Driver Assistance Systems . . . . . . . . . 226
Driver Information
Center (DIC) . . . . . . . . . . . . . . . . . . . . . . . 138
Driver Mode Control . . . . . . . . . . . . . . . . 209
Driver Mode Control Light . . . . . . . . . 134
Driving Assistance Systems . . . . . . . . . . . . . . . 234
Characteristics andTowing Tips . . . . . . . . . . . . . . . . . . . . . 248
Competitive . . . . . . . . . . . . . . . . . . . . . . . 212
Defensive . . . . . . . . . . . . . . . . . . . . . . . . . . 179
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
For Better Fuel Economy . . . . . . . . . . . 27

Cadillac CTS/CTS-V Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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394 INDEX
InformationPublication Ordering . . . . . . . . . . . . . 372
Infotainment . . . . . . . . . . . . . . . . . . . . . . . . 162
Infotainment System . . . . . . . . . . . . . . . 376
Instrument Cluster . . . . . . . . . . . . . . . . . 119
Instrument Panel Storage Area . . . . . . . . . . . . . . . . . . . . . . 106
Interior Rearview Mirrors . . . . . . . . . . . 47
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
J
Jump Starting - North America . . . . 329
K
Keyless Entry Remote (RKE) System . . . . . . . . . . . . . . 29
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
L
Labeling, Tire Sidewall . . . . . . . . . . . . . 303
Lamps
Courtesy . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Daytime Running (DRL) . . . . . . . . . . 156
Dome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Exterior Controls . . . . . . . . . . . . . . . . . . 154
Exterior Lamps Off Reminder . . . . 156
Exterior Lighting BatterySaver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
License Plate . . . . . . . . . . . . . . . . . . . . . . 290 Lamps (cont'd)
Malfunction Indicator (Check
Engine) . . . . . . . . . . . . . . . . . . . . . . . . . . 129
On Reminder . . . . . . . . . . . . . . . . . . . . . . 137
Reading . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Lane Change Alert (LCA) . . . . . . . . . . . 238
Lane Departure Warning (LDW) . . . . . . . . . . . . . . . . . . . 240
Lane Keep Assist (LKA) . . . . . . . . . . . . 240
Lane Keep Assist Light . . . . . . . . . . . . . 132
Lap-Shoulder Belt . . . . . . . . . . . . . . . . . . . . 71
LATCH System
Replacing Parts after a Crash . . . . 100
LATCH, Lower Anchors and
Tethers for Children . . . . . . . . . . . . . . . 95
LED Lighting . . . . . . . . . . . . . . . . . . . . . . . . 289
Light, Auto Stop Mode . . . . . . . . . . . . . 136
Lighting Adaptive Forward . . . . . . . . . . . . . . . . . 157
Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Illumination Control . . . . . . . . . . . . . . 159
LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 289
Lights Adaptive Forward Lighting(AFL) Light . . . . . . . . . . . . . . . . . . . . . . 136
Airbag Readiness . . . . . . . . . . . . . . . . . 127 Lights (cont'd)
Antilock Brake System (ABS)
Warning . . . . . . . . . . . . . . . . . . . . . . . . . 132
Brake System Warning . . . . . . . . . . . 131
Charging System . . . . . . . . . . . . . . . . . . 128
Check Engine (Malfunction
Indicator) . . . . . . . . . . . . . . . . . . . . . . . . 129
Cruise Control . . . . . . . . . . . . . . . . . . . . . 137
Door Ajar . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Driver Mode Control . . . . . . . . . . . . . . 134
Electric Parking Brake . . . . . . . . . . . . 131
Engine Coolant Temperature Warning . . . . . . . . . . . . . . . . . . . . . . . . . 134
Engine Oil Pressure . . . . . . . . . . . . . . . 135
Flash-to-Pass . . . . . . . . . . . . . . . . . . . . . . 156
High-Beam On . . . . . . . . . . . . . . . . . . . . 136
High/Low Beam Changer . . . . . . . . . 156
Lane Keep Assist . . . . . . . . . . . . . . . . . . 132
Low Fuel Warning . . . . . . . . . . . . . . . . 135
Seat Belt Reminders . . . . . . . . . . . . . . 126
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Service Electric Parking Brake . . . 131
StabiliTrak OFF . . . . . . . . . . . . . . . . . . . 133
Tire Pressure . . . . . . . . . . . . . . . . . . . . . . 135
Traction Control System
(TCS)/StabiliTrak . . . . . . . . . . . . . . . . 133
Traction Off . . . . . . . . . . . . . . . . . . . . . . . 133
Limited-Slip Differential . . . . . . . . . . . . 215

Cadillac CTS/CTS-V Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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398 INDEX
Storage Compartments . . . . . . . . . . . . . 106
Storing the Tire Sealant andCompressor Kit . . . . . . . . . . . . . . . . . . . . 328
Struts Gas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 287
Stuck Vehicle . . . . . . . . . . . . . . . . . . . . . . . 188
Summer Tires . . . . . . . . . . . . . . . . . . . . . . . 302
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Sunshade Rear Window . . . . . . . . . . . . . . . . . . . . . . . . 51
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
System Forward Collision Alert (FCA) . . . . 234
Infotainment . . . . . . . . . . . . . . . . . 162, 376
Systems
Driver Assistance . . . . . . . . . . . . . . . . . 226
T
Tachometer . . . . . . . . . . . . . . . . . . . . . . . . . 123
Text Telephone (TTY) Users . . . . . . . 365
Theft-Deterrent Systems . . . . . . . . . . . . 45Immobilizer . . . . . . . . . . . . . . . . . . . . . . . . . 45
Thigh Support Adjustment . . . . . . . . . . 59
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 300 All-Season . . . . . . . . . . . . . . . . . . . . . . . . . 301
Buying New Tires . . . . . . . . . . . . . . . . . 315 Tires (cont'd)
Chains . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 319
Designations . . . . . . . . . . . . . . . . . . . . . . 304
Different Size . . . . . . . . . . . . . . . . . . . . . . 317
If a Tire Goes Flat . . . . . . . . . . . . . . . . 320
Inspection . . . . . . . . . . . . . . . . . . . . . . . . . 313
Low Profile . . . . . . . . . . . . . . . . . . . . . . . . 302
Pressure . . . . . . . . . . . . . . . . . . . . . . 307, 308
Pressure Light . . . . . . . . . . . . . . . . . . . . . 135
Pressure Monitor Operation . . . . . . 310
Pressure Monitor System . . . . . . . . 309
Rotation . . . . . . . . . . . . . . . . . . . . . . . . . . . 313
Run-Flat . . . . . . . . . . . . . . . . . . . . . . . . . . . 301
Sealant and Compressor Kit . . . . . 321
Sealant and Compressor Kit,
Storing . . . . . . . . . . . . . . . . . . . . . . . . . . . 328
Sidewall Labeling . . . . . . . . . . . . . . . . . 303
Terminology and Definitions . . . . 305
Uniform Tire Quality Grading . . . . 317
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . . . . . . . . 318
Wheel Replacement . . . . . . . . . . . . . . 319
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 314
Winter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 301
Top Tier Fuel . . . . . . . . . . . . . . . . . . . . . . . . 244
Towing Driving Characteristics . . . . . . . . . . . 248 Towing (cont'd)
Equipment . . . . . . . . . . . . . . . . . . . 254, 255
General Information . . . . . . . . . . . . . . 248
Recreational Vehicle . . . . . . . . . . . . . . 332
Trailer . . . . . . . . . . . . . . . . . . 252, 254, 255
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 331
Track Events and Competitive Driving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
Traction
Control System(TCS)/StabiliTrak Light . . . . . . . . . 133
Limited-Slip Differential . . . . . . . . . . 215
Off Light . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Traction Control/Electronic
Stability Control . . . . . . . . . . . . . . . . . . . 207
Trailer Towing . . . . . . . . . . . . . . . . . 252, 254, 255
Transmission
Automatic . . . . . . . . . . . . . . . . . . . . . . . . . 201
Fluid, Automatic . . . . . . . . . . . . . . . . . . 272
Transportation Program, Courtesy . . . . . . . . . . . . . . . . . . . . . . . . . . . 369
Trip Odometer . . . . . . . . . . . . . . . . . . . . . . 123
Trunk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Turn and Lane-Change Signals . . . . 158