Buick LaCrosse Owner Manual (GMNA-Localizing-U.S./Canada-12032549) -
2019 - crc - 8/20/18
350 OnStar
Press=to:
. Open the OnStar app on the
infotainment display. See the
infotainment manual for
information on how to use the
OnStar app.
Or
. Make a call, end a call,
or answer an incoming call.
. Give OnStar Hands-Free Calling
voice commands.
. Give OnStar Turn-by-Turn
Navigation voice commands.
. Obtain and customize the Wi-Fi
hotspot name or SSID and
password, if equipped.
Press
Qto connect to an
Advisor to:
. Verify account information or
update contact information.
. Get driving directions.
. Receive a Diagnostic check of
the vehicle's key operating
systems.
. Receive Roadside Assistance. .
Manage Wi-Fi Settings,
if equipped.
Press
>to get a priority connection
to an OnStar Advisor available
24/7 to:
. Get help for an emergency.
. Be a Good Samaritan or
respond to an AMBER Alert.
. Get assistance in severe
weather or other crisis situations
and find evacuation routes.
OnStar Services
Emergency
Emergency Services require an
active safety and security plan. With
Automatic Crash Response, built-in
sensors can automatically alert a
specially trained OnStar Advisor
who is immediately connected in to
the vehicle to help.
Press
>for a priority connection to
an OnStar Advisor who can contact
emergency service providers, direct
them to your exact location, and
relay important information.
With OnStar Crisis Assist, specially
trained Advisors are available
24 hours a day, 7 days a week, to
provide a central point of contact,
assistance, and information during a
crisis.
With Roadside Assistance, Advisors
can locate a nearby service provider
to help with a flat tire, a battery
jump, or an empty gas tank.
Buick LaCrosse Owner Manual (GMNA-Localizing-U.S./Canada-12032549) -
2019 - crc - 8/20/18
352 OnStar
.PressQto speak with an
Advisor.
OnStar or connected services
cannot work unless the vehicle is in
a place where OnStar has an
agreement with a wireless service
provider for service in that area. The
wireless service provider must also
have coverage, network capacity,
reception, and technology
compatible with OnStar or
connected services. Service
involving location information about
the vehicle cannot work unless GPS
signals are available, unobstructed,
and compatible with the OnStar
hardware. OnStar or connected
services may not work if the OnStar
equipment is not properly installed
or it has not been properly
maintained. If equipment or software
is added, connected, or modified,
OnStar or connected services may
not work. Other problems beyond
the control of OnStar —such as
hills, tall buildings, tunnels, weather,
electrical system design and
architecture of the vehicle, damage to the vehicle in a crash, or wireless
phone network congestion or
jamming
—may prevent service.
See Radio Frequency Statement
0 345.
Services for People with
Disabilities
Advisors provide services to help
with physical disabilities and
medical conditions.
Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc.,
that meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to
communicate to deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
If equipped, TTY mode can be
turned on or off by touching
Settings, then Apps, and then
Phone. When TTY mode is on,
phone calls can be made or
received with OnStar using the
infotainment display.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need
to be changed the first time when
speaking with an Advisor. To
change the OnStar PIN, contact an
OnStar Advisor by pressing
Qor
calling 1-888-4ONSTAR.
Warranty
OnStar equipment may be
warranted as part of the vehicle
warranty.
Buick LaCrosse Owner Manual (GMNA-Localizing-U.S./Canada-12032549) -
2019 - crc - 8/20/18
Connected Services 357
Connected
Services
Connected Services
Navigation . . . . . . . . . . . . . . . . . . . . 357
Connections . . . . . . . . . . . . . . . . . . 358
Diagnostics . . . . . . . . . . . . . . . . . . . 360
Connected Services
Navigation
Navigation requires a specific
OnStar or connected service plan.
Press
Qto receive Turn-by-Turn
directions or have them sent to the
vehicle’s navigation screen,
if equipped.
Turn-by-Turn Navigation
1. PressQto connect to an
Advisor.
2. Request directions to be downloaded to the vehicle.
3. Follow the voice-guided commands.
Using Voice Commands
During a Planned Route
Functionality of the Voice Command
button, if equipped, may vary by
vehicle and region. For some
vehicles, press
=to open the OnStar app on the infotainment
display. For other vehicles press
=
as follows.
Cancel Route
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Cancel route.” System
responds: “Do you want to
cancel directions?”
3. Say “Yes.”System responds:
“OK, request completed, thank
you, goodbye.”
Route Preview
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Route preview.” System
responds with the next three
maneuvers.
Repeat
1. Press
=. System responds:
“OnStar ready,” then a tone.
Buick LaCrosse Owner Manual (GMNA-Localizing-U.S./Canada-12032549) -
2019 - crc - 8/20/18
358 Connected Services
2. Say“Repeat.” System
responds with the last direction
given, then responds with
“OnStar ready,” then a tone.
Get My Destination
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Get my destination.”
System responds with the
address and distance to the
destination, then responds with
“OnStar ready,” then a tone.
Send Destination to Vehicle
Directions can be sent to the
vehicle’s navigation screen,
if equipped.
Press
Q, then ask the Advisor to
download directions to the vehicle’s
navigation system, if equipped. After
the call ends, the navigation screen
will provide prompts to begin driving
directions. Routes that are sent to
the navigation screen can only be
canceled through the navigation
system. See www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Connections
The following services help with
staying connected.
For coverage maps, see
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Ensuring Security
.
Change the default passwords
for the Wi-Fi hotspot and
myBuick mobile application.
Make these passwords different
from each other and use a
combination of letters, numbers,
and symbols to increase the
security.
. Change the default name of the
SSID (Service Set Identifier).
This is your network’s name that
is visible to other wireless
devices. Choose a unique name
and avoid family names or
vehicle descriptions. Wi-Fi Hotspot (If Equipped)
The vehicle may have a built-in
Wi-Fi hotspot that provides access
to the Internet and web content at
4G LTE speed. Up to seven mobile
devices can be connected. A data
plan is required. Use the in-vehicle
controls only when it is safe to
do so.
1. To retrieve Wi-Fi hotspot information, press
=to open
the OnStar app on the
infotainment display, then
select Wi-Fi Hotspot. On some
vehicles, touch Wi-Fi or Wi-Fi
Settings on the screen.
2. The Wi-Fi settings will display the Wi-Fi hotspot name (SSID),
password, and on some
vehicles, the connection type
(no Internet connection, 3G,
4G, 4G LTE), and signal quality
(poor, good, excellent).
3. To change the SSID or password, press
Qor call
1-888-4ONSTAR to connect
with an Advisor. On some
Buick LaCrosse Owner Manual (GMNA-Localizing-U.S./Canada-12032549) -
2019 - crc - 8/20/18
Connected Services 359
vehicles, the SSID and
password can be changed in
the Wi-Fi Hotspot menu.
After initial set-up, your vehicle’s
Wi-Fi hotspot will connect
automatically to your mobile
devices. Manage data usage by
turning Wi-Fi on or off on your
mobile device, by using the myBuick
mobile app, or by contacting an
OnStar Advisor. On some vehicles,
Wi-Fi can also be managed from the
Wi-Fi Hotspot menu.
MyBuick Mobile App (If Available)
Download the myBuick mobile app
to compatible Apple and Android
smartphones. Buick users can
access the following services from a
smartphone:
. Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks.
. Activate the horn and lamps. .
Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
. Send destinations to the vehicle.
. Locate the vehicle on a map
(U.S. market only).
. Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped.
. Locate a dealer and schedule
service.
. Request roadside assistance.
. Set a parking reminder with pin
drop, take a photo, make a note,
and set a timer.
. Connect with Buick on social
media.
Features are subject to change. For
myBuick mobile app information and
compatibility, see my.buick.com.
An active OnStar or connected
service plan may be required.
A compatible device,
factory-installed remote start, and power locks are required. Data rates
apply. See www.onstar.com for
details and system limitations.
Remote Services
Contact an OnStar Advisor to
unlock the doors or sound the horn
and flash the lamps.
Marketplace
OnStar Advisors can provide offers
from restaurants and retailers on
your route, help locate hotels,
or book a room. These services
vary by market.
OnStar Hands-Free Calling
Make and receive calls with the
built-in wireless calling service,
which requires available minutes.
Functionality of the Voice Command
button may vary by vehicle and
region. For some vehicles, press
=
to open the OnStar app on the
infotainment display, then select
Hands-Free calling. For other
vehicles press
=as follows.
Buick LaCrosse Owner Manual (GMNA-Localizing-U.S./Canada-12032549) -
2019 - crc - 8/20/18
Index 363
Child RestraintsInfants and Young Children . . . . . 85
Lower Anchors and Tethers
for Children . . . . . . . . . . . . . . . . . . . 90
Older Children . . . . . . . . . . . . . . . . . . 83
Securing . . . . . . . . . . . . . . . . . . . . 97, 99
Systems . . . . . . . . . . . . . . . . . . . . . . . . 87
Circuit Breakers . . . . . . . . . . . . . . . . 261
Cleaning Exterior Care . . . . . . . . . . . . . . . . . 309
Interior Care . . . . . . . . . . . . . . . . . . 313
Climate Control Systems Dual Automatic . . . . . . . . . . . . . . . 157
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Cluster, Instrument . . . . . . . . . . . . . 114
Collision Damage Repair . . . . . . . 342
Compact Spare Tire . . . . . . . . . . . . 300
Compartments Storage . . . . . . . . . . . . . . . . . . . . . . . 102
Compass . . . . . . . . . . . . . . . . . . . . . . . 108
Compressor Kit, Tire Sealant . . . 289
Connected Services Connections . . . . . . . . . . . . . . . . . . 358
Diagnostics . . . . . . . . . . . . . . . . . . . 360
Navigation . . . . . . . . . . . . . . . . . . . . 357
Connections Connected Services . . . . . . . . . . 358 Control
Traction and Electronic
Stability . . . . . . . . . . . . . . . . . . . . . 196
Control of a Vehicle . . . . . . . . . . . . . 166
Convenience Net . . . . . . . . . . . . . . . 103
Convex Mirrors . . . . . . . . . . . . . . . . . . 45
Coolant Engine Temperature Gauge . . .119
Engine TemperatureWarning Light . . . . . . . . . . . . . . . 127
Cooling . . . . . . . . . . . . . . . . . . . . . . . . . 157
Cooling System . . . . . . . . . . . . . . . . . 246
Cornering Lamps . . . . . . . . . . . . . . . 152
Courtesy Transportation
Program . . . . . . . . . . . . . . . . . . . . . . . 341
Cruise Control . . . . . . . . . . . . . . . . . . 199
Light . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Cruise Control, Adaptive . . . . . . . . 201
Cupholders . . . . . . . . . . . . . . . . . . . . . 102
Customer Assistance . . . . . . . . . . . 338 Offices . . . . . . . . . . . . . . . . . . . . . . . . 337
Text Telephone (TTY)
Users . . . . . . . . . . . . . . . . . . . . . . . 338
Customer Information Publications Ordering
Information . . . . . . . . . . . . . . . . . . 344
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . 335D
Damage Repair, Collision . . . . . . . 342
Danger, Warning, and Caution . . . . 2
Data CollectionInfotainment System . . . . . . . . . . 348
OnStar . . . . . . . . . . . . . . . . . . . . . . . 348
Data Recorders, Event . . . . . . . . . 347
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 150
Defensive Driving . . . . . . . . . . . . . . . 166
Delayed Locking . . . . . . . . . . . . . . . . . 39
Diagnostics
Connected Services . . . . . . . . . . 360
Distracted Driving . . . . . . . . . . . . . . . 165
Dome Lamps . . . . . . . . . . . . . . . . . . . 153
Door
Ajar Light . . . . . . . . . . . . . . . . . . . . . 130
Delayed Locking . . . . . . . . . . . . . . . . 39
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Power Locks . . . . . . . . . . . . . . . . . . . . 39
Drive Belt Routing, Engine . . . . . . 334
Drive Systems All-Wheel Drive . . . . . . . . . . 192, 256
Driver Assistance Systems . . . . . 208
Driver Efficiency Gauge . . . . . . . . 118
Driver Information
Center (DIC) . . . . . . . . . . . . . . . . . . 131
Buick LaCrosse Owner Manual (GMNA-Localizing-U.S./Canada-12032549) -
2019 - crc - 8/20/18
366 Index
Hill and Mountain Roads . . . . . . . . 169
Hill Start Assist (HSA) . . . . . . . . . . 195
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . 237
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
How to Wear Seat BeltsProperly . . . . . . . . . . . . . . . . . . . . . . . . 64
HVAC . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
I
Ignition Positions . . . . . . . . . . . . . . . 176
Immobilizer . . . . . . . . . . . . . . . . . . . . . . 44
Indicator
Vehicle Ahead . . . . . . . . . . . . . . . . 126
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . . . 85
Information Energy . . . . . . . . . . . . . . . . . . . . . . . 131
Publication Ordering . . . . . . . . . . 344
Infotainment . . . . . . . . . . . . . . . . . . . . 156
Infotainment System . . . . . . . . . . . . 348
Instrument Cluster . . . . . . . . . . . . . . 114
Interior Rearview Mirrors . . . . . . . . . 47
Introduction . . . . . . . . . . . . . . . . . . . . . . . 2
J
Jump Starting - North America . . . . . . . . . . . . . . . . . . 301, 302
K
Keyless Entry
Remote (RKE) System . . . . . . . . . 29
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
L
Labeling, Tire Sidewall . . . . . . . . . . 269
Lamps Cornering . . . . . . . . . . . . . . . . . . . . . 152
Daytime Running (DRL) . . . . . . 150
Dome . . . . . . . . . . . . . . . . . . . . . . . . . 153
Exterior Controls . . . . . . . . . . . . . . 149
Exterior Lamps OffReminder . . . . . . . . . . . . . . . . . . . 150
Exterior Lighting Battery
Saver . . . . . . . . . . . . . . . . . . . . . . . 155
License Plate . . . . . . . . . . . . . . . . . 259
Malfunction Indicator (Check Engine) . . . . . . . . . . . . . 122
On Reminder . . . . . . . . . . . . . . . . . 130
Reading . . . . . . . . . . . . . . . . . . . . . . 153
Sun Visor . . . . . . . . . . . . . . . . . . . . . 154
Lane Change Alert (LCA) . . . . . . . 220
Lane Departure Warning (LDW) . . . . . . . . . . . . . . . . 222
Lane Keep Assist (LKA) . . . . . . . . 222
Lane Keep Assist Light . . . . . . . . . 126
Lap-Shoulder Belt . . . . . . . . . . . . . . . 66 LATCH System
Replacing Parts after a
Crash . . . . . . . . . . . . . . . . . . . . . . . . . 96
LATCH, Lower Anchors and Tethers for Children . . . . . . . . . . . . 90
LED Lighting . . . . . . . . . . . . . . . . . . . . 259
Lighting Adaptive Forward . . . . . . . . . . . . . 151
Entry . . . . . . . . . . . . . . . . . . . . . . . . . 154
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Illumination Control . . . . . . . . . . . 153
LED . . . . . . . . . . . . . . . . . . . . . . . . . . 259
Lights Adaptive Forward Lighting(AFL) Light . . . . . . . . . . . . . . . . . . 129
Airbag Readiness . . . . . . . . . . . . . 121
Antilock Brake System
(ABS) Warning . . . . . . . . . . . . . . 125
Brake System Warning . . . . . . . 124
Charging System . . . . . . . . . . . . . 122
Check Engine (Malfunction Indicator) . . . . . . . . . . . . . . . . . . . . 122
Cruise Control . . . . . . . . . . . . . . . . 130
Door Ajar . . . . . . . . . . . . . . . . . . . . . 130
Electric Parking Brake . . . . . . . . 125
Engine Coolant Temperature Warning . . . . . . . 127
Engine Oil Pressure . . . . . . . . . . 128
Buick LaCrosse Owner Manual (GMNA-Localizing-U.S./Canada-12032549) -
2019 - crc - 8/20/18
370 Index
Special Application Services . . . . 325
Specifications andCapacities . . . . . . . . . . . . . . . . . . . . . 333
Speedometer . . . . . . . . . . . . . . . . . . . 116
StabiliTrak OFF Light . . . . . . . . . . . . . . . . . . . . . 127
Start Assist, Hill . . . . . . . . . . . . . . . . . 195
Start Vehicle, Remote . . . . . . . . . . . 35
Starter Switch Check . . . . . . . . . . . 256
Starting the Engine . . . . . . . . . . . . . 177
Steering . . . . . . . . . . . . . . . . . . . . . . . . 167
Heated Wheel . . . . . . . . . . . . . . . . 106
Wheel Adjustment . . . . . . . . . . . . 106
Wheel Controls . . . . . . . . . . . . . . . 106
Stop/Start System . . . . . . . . . 178, 179
Stoplamps and Back-up Lamps Bulb Replacement . . . . . . . . . . . . 259
Storage Areas Armrest . . . . . . . . . . . . . . . . . . . . . . . 103
Center Console . . . . . . . . . . . . . . . 103
Convenience Net . . . . . . . . . . . . . 103
Glove Box . . . . . . . . . . . . . . . . . . . . 102
Storage Compartments . . . . . . . . . 102
Storing the Tire Sealant and Compressor Kit . . . . . . . . . . . . . . . 295
Struts Gas . . . . . . . . . . . . . . . . . . . . . . . . . . . 257
Stuck Vehicle . . . . . . . . . . . . . . . . . . . 171 Sun Visor Lamps . . . . . . . . . . . . . . . 154
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . 49
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Sunshade
Rear Window . . . . . . . . . . . . . . . . . . . 50
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . 3
System Forward CollisionAlert (FCA) . . . . . . . . . . . . . . . . . . 214
Infotainment . . . . . . . . . . . . . 156, 348
Systems
Driver Assistance . . . . . . . . . . . . . 208
T
Tachometer . . . . . . . . . . . . . . . . . . . . . 116
TaillampsBulb Replacement . . . . . . . . . . . . 259
Text Telephone (TTY) Users . . . . 338
Theft-Deterrent Systems . . . . . . . . . 44 Immobilizer . . . . . . . . . . . . . . . . . . . . . 44
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . 268
All-Season . . . . . . . . . . . . . . . . . . . . 268
Buying New Tires . . . . . . . . . . . . . 282
Chains . . . . . . . . . . . . . . . . . . . . . . . . 287
Changing . . . . . . . . . . . . . . . . . . . . . 296
Compact Spare . . . . . . . . . . . . . . . 300
Designations . . . . . . . . . . . . . . . . . 271 Tires (cont'd)
Different Size . . . . . . . . . . . . . . . . . 284
If a Tire Goes Flat . . . . . . . . . . . . 287
Inspection . . . . . . . . . . . . . . . . . . . . 280
Pressure . . . . . . . . . . . . . . . . . 275, 276
Pressure Light . . . . . . . . . . . . . . . . 128
Pressure Monitor Operation . . 277
Pressure Monitor System . . . . . 276
Rotation . . . . . . . . . . . . . . . . . . . . . . 281
Sealant and
Compressor Kit . . . . . . . . . . . . . 289
Sealant and Compressor Kit, Storing . . . . . . . . . . . . . . . . . . 295
Sidewall Labeling . . . . . . . . . . . . . 269
Terminology and Definitions . . 272
Uniform Tire Quality
Grading . . . . . . . . . . . . . . . . . . . . . 284
Wheel Alignment and Tire
Balance . . . . . . . . . . . . . . . . . . . . . 286
Wheel Replacement . . . . . . . . . . 286
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . . . 282
Winter . . . . . . . . . . . . . . . . . . . . . . . . 269
Top Tier Fuel . . . . . . . . . . . . . . . . . . . 224
Towing Driving Characteristics . . . . . . . . 227
Equipment . . . . . . . . . . . . . . . . . . . . 232
General Information . . . . . . . . . . 227