2019 BUICK LACROSSE infotainment

Buick LaCrosse Owner Manual (GMNA-Localizing-U.S./Canada-12032549) -
2019 - crc - 8/20/18
166 Driving and Operating
{Warning
Taking your eyes off the road too
long or too often could cause a
crash resulting in injury or death.
Focus your attention on driving.
Refer to the infotainment section for
more information on using that
system and the navigation system,
if equipped, including pairing and
using a cell phone.
Defensive Driving
Defensive driving means “always
expect the unexpected.” The first
step in driving defensively is to wear
the seat belt. See Seat Belts063.
. Assume that other road users
(pedestrians, bicyclists, and
other drivers) are going to be
careless and make mistakes.
Anticipate what they might do
and be ready.
. Allow enough following distance
between you and the driver in
front of you. .
Focus on the task of driving.
Drunk Driving
Death and injury associated with
drinking and driving is a global
tragedy.
{Warning
Drinking and then driving is very
dangerous. Your reflexes,
perceptions, attentiveness, and
judgment can be affected by even
a small amount of alcohol. You
can have a serious —or even
fatal —collision if you drive after
drinking.
Do not drink and drive or ride with
a driver who has been drinking.
Ride home in a cab; or if you are
with a group, designate a driver
who will not drink.
Control of a Vehicle
Braking, steering, and accelerating
are important factors in helping to
control a vehicle while driving.
Braking
Braking action involves perception
time and reaction time. Deciding to
push the brake pedal is perception
time. Actually doing it is
reaction time.
Average driver reaction time is
about three-quarters of a second. In
that time, a vehicle moving at
100 km/h (60 mph) travels 20 m
(66 ft), which could be a lot of
distance in an emergency.
Helpful braking tips to keep in mind
include:
. Keep enough distance between
you and the vehicle in front
of you.
. Avoid needless heavy braking.
. Keep pace with traffic.
If the engine ever stops while the
vehicle is being driven, brake
normally but do not pump the
brakes. Doing so could make the
pedal harder to push down. If the
engine stops, there will be some
power brake assist but it will be
used when the brake is applied.

Buick LaCrosse Owner Manual (GMNA-Localizing-U.S./Canada-12032549) -
2019 - crc - 8/20/18
Driving and Operating 181
Check the heater cord for
damage. If it is damaged, do
not use it. See your dealer for
a replacement. Inspect the
cord for damage yearly.
3. Plug it into a normal, grounded 110-volt AC outlet.
{Warning
Improper use of the heater cord
or an extension cord can damage
the cord and may result in
overheating and fire.
. Plug the cord into a
three-prong electrical utility
receptacle that is protected
by a ground fault detection
function. An ungrounded
outlet could cause an
electric shock.
. Use a weatherproof,
heavy-duty, 15 amp-rated
extension cord if needed.
Failure to use the
recommended extension
cord in good operating
(Continued)
Warning (Continued)
condition, or using a
damaged heater or
extension cord, could make
it overheat and cause a fire,
property damage, electric
shock, and injury.
. Do not operate the vehicle
with the heater cord
permanently attached to the
vehicle. Possible heater
cord and thermostat
damage could occur.
. While in use, do not let the
heater cord touch vehicle
parts or sharp edges. Never
close the hood on the
heater cord.
. Before starting the vehicle,
unplug the cord, reattach
the cover to the plug, and
securely fasten the cord.
Keep the cord away from
any moving parts. 4. Before starting the engine, be
sure to unplug and store the
cord as it was before to keep it
away from moving engine
parts.
The length of time the heater should
remain plugged in depends on
several factors. Ask a dealer in the
area where you will be parking the
vehicle for the best advice on this.
Retained Accessory
Power (RAP)
Some vehicle accessories may be
used after the ignition is turned off.
The power windows and sunroof,
if equipped, will continue to work for
up to 10 minutes or until any door is
opened.
The infotainment system will
continue to work for 10 minutes,
until the driver door is opened,
or until the ignition is turned on or
placed in ACC/ACCESSORY.

Buick LaCrosse Owner Manual (GMNA-Localizing-U.S./Canada-12032549) -
2019 - crc - 8/20/18
210 Driving and Operating
.Front and rear bumpers and the
area below the bumpers
. Front grille and headlamps
. Front camera lens in the front
grille or near the front emblem
. Front side and rear side panels
. Outside of the windshield in front
of the rearview mirror
. Side camera lens on the bottom
of the outside mirrors
. Rear side corner bumpers
. Rear Vision Camera above the
license plate
Assistance Systems for
Parking or Backing
If equipped, the Rear Vision Camera
(RVC), Rear Park Assist (RPA),
Front Park Assist (FPA), Rear Cross
Traffic Alert (RCTA), and Automatic
Parking Assist (APA) may help the
driver park or avoid objects. Always
check around the vehicle when
parking or backing. Rear Vision Camera (RVC)
When the vehicle is shifted into
R (Reverse), the RVC shows an
image of the area behind the vehicle
in the infotainment display. The
previous screen displays when the
vehicle is shifted out of R (Reverse)
after a short delay. To return to the
previous screen sooner, press any
button on the infotainment system,
shift into P (Park), or reach a vehicle
speed of 8 km/h (5 mph).
Press MENU to adjust the display
brightness while viewing the
infotainment display.
1. View Displayed by the
Camera
1. View Displayed by theCamera
2. Corners of the Rear Bumper
Displayed images may be farther or
closer than they appear. The area
displayed is limited and objects that
are close to either corner of the
bumper or under the bumper do not
display.
A warning triangle may appear on
the infotainment display to show
that RPA has detected an object.
This triangle changes from amber to
red and increases in size the closer
the object.

Buick LaCrosse Owner Manual (GMNA-Localizing-U.S./Canada-12032549) -
2019 - crc - 8/20/18
212 Driving and Operating
Rear Cross Traffic Alert (RCTA)
If equipped, when the vehicle is
shifted into R (Reverse), RCTA
displays a red warning triangle with
a left or right pointing arrow on the
infotainment display to warn of
traffic coming from the left or right.
This system detects objects coming
from up to 20 m (65 ft) from the left
or right side of the vehicle. When an
object is detected, either three
beeps sound from the left or right,
or three Safety Alert Seat pulses
occur on the left or right side,
depending on the direction of the
detected vehicle.
Turning the Features On or Off
Use theXbutton on the center
stack to turn on or off the Front and
Rear Park Assist and the Rear
Cross Traffic Alert (RCTA). The
indicator light in the button comes
on when the features are on and
turns off when the features have
been disabled. RCTA can also be turned off
through vehicle personalization. See
“Collision/Detection Systems”
under
Vehicle Personalization 0138.
Automatic Parking
Assist (APA)
If equipped, APA searches for and
steers the vehicle into parallel and
perpendicular parking spots. When
using APA, you must still shift gears,
and control the brakes and
accelerator. The Driver Information
Center (DIC) and audible beeps
help to guide parking maneuvers.
{Warning
APA does not apply the brakes.
APA may not detect objects in the
parking space, objects that are
soft or narrow, objects high off the
ground such as flatbed trucks,
or objects below ground level
such as large potholes. Always
verify that the parking space is
appropriate for parking a vehicle.
APA does not respond to changes
(Continued)
Warning (Continued)
in the parking space, such as
movement of an adjacent vehicle,
or a person or object entering the
parking space. APA does not
detect or avoid traffic that is
behind or alongside of the
vehicle. Always be prepared to
stop the vehicle during the
parking maneuver.
Press
Oon the center stack to
enable the system to search for a
parking space that is large enough
and within 1.5 m (5 ft) of the vehicle.
The vehicle speed must be below
30 km/h (18 mph).
The system cannot:
. Detect whether it is a legal
parking space.
. Park exactly lined up with the
vehicle next to it if the spot is
approached at an angle or if the
parking space is angled.

Buick LaCrosse Owner Manual (GMNA-Localizing-U.S./Canada-12032549) -
2019 - crc - 8/20/18
Driving and Operating 213
.Park exactly centered in a spot
that is marked too large.
. Always detect short curbs.
When enabled, APA searches for
parallel parking spaces to the right
of the vehicle. To search for a
parking space to the left, turn on the
left turn signal or, if available,
change the side selection in the
infotainment display. To switch the
parking mode between parallel and
perpendicular, press and hold
O
during the search process or,
if available, change the parking
mode in the infotainment display.
After completely passing a large
enough space bordered by two
vehicles or other objects, an audible
beep occurs and a red symbol
displays in the DIC.
APA will instruct the vehicle to stop
once a large enough space is found.
Follow the instructions in the DIC.
When instructed to drive in reverse,
shift to R (Reverse) to engage
automatic steering. The steering
wheel will briefly vibrate as a
reminder to remove hands from the
steering wheel. Check surroundings
and continue braking or accelerating
as needed, and be prepared to stop
to avoid vehicles, pedestrians,
or objects. If the vehicle is in R (Reverse), but
does not steer into the expected
space, this may be because the
system is maneuvering the vehicle
into a previously detected space.
The APA system does not need
service.
If the vehicle exceeds 10 km/h
(6 mph), APA is automatically
disengaged and automatic steering
will turn off. A DIC progress arrow
displays the status of the parking
maneuver. Depending on the space
size, additional maneuvers may be
required, and there will be additional
instructions. When changing gears,
allow the automatic steering to
complete before continuing the
parking maneuver. Upon successful
completion of a maneuver, APA will
beep and display a PARKING
COMPLETE message. Place the
vehicle in P (Park).
APA may automatically disengage if:
.
The steering wheel is used by
the driver.
. The maximum allowed speed is
exceeded.

Buick LaCrosse Owner Manual (GMNA-Localizing-U.S./Canada-12032549) -
2019 - crc - 8/20/18
Customer Information 335
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . . 335
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . . . . 337
Customer Assistance for Text Telephone (TTY) Users . . . . . 338
Online Owner Center . . . . . . . . . 338
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . 339
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 339
Scheduling Service Appointments . . . . . . . . . . . . . . . 341
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . 341
Collision Damage Repair . . . . . 342
Publication Ordering Information . . . . . . . . . . . . . . . . . . 344
Radio Frequency Statement . . . . . . . . . . . . . . . . . . . 345
Reporting Safety Defects
Reporting Safety Defects tothe United States
Government . . . . . . . . . . . . . . . . . 345
Reporting Safety Defects to the Canadian
Government . . . . . . . . . . . . . . . . . 346
Reporting Safety Defects to General Motors . . . . . . . . . . . . . 346
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . . . 347
Event Data Recorders . . . . . . . . 347
OnStar . . . . . . . . . . . . . . . . . . . . . . . 348
Infotainment System . . . . . . . . . . 348
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
Buick. Normally, any concerns with
the sales transaction or the
operation of the vehicle will be
resolved by your dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE : Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service,
or parts manager, contact the owner
of your dealership or the general
manager.
STEP TWO : If after contacting a
member of dealership management,
it appears your concern cannot be

Buick LaCrosse Owner Manual (GMNA-Localizing-U.S./Canada-12032549) -
2019 - crc - 8/20/18
344 Customer Information
.Vehicle make, model, and
model year
. Vehicle Identification
Number (VIN)
. Insurance company and policy
number
. General description of the
damage to the other vehicle
Choose a reputable repair facility
that uses quality replacement parts.
See “Collision Parts” earlier in this
section.
If the airbag has inflated, see What
Will You See after an Airbag
Inflates? 075.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with
the repair professional, and insist on
Genuine GM parts. Remember,
if the vehicle is leased, you may be
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.
If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.
Publication Ordering
Information
Service Manuals
Service manuals have the diagnosis
and repair information on the
engine, transmission, axle,
suspension, brakes, electrical
system, steering system, body, etc.
Customer Literature
Owner
’s manuals are written
specifically for owners and are
intended to provide basic
operational information about the
vehicle. The owner ’s manual
includes the Maintenance Schedule
for all models.
Customer literature publications
available for purchase include
owner ’s manuals, warranty
manuals, infotainment manuals, and
portfolios. Portfolios include an
owner ’s manual, warranty manual,
infotainment manual, if applicable,
and zip lock bag or pouch.

Buick LaCrosse Owner Manual (GMNA-Localizing-U.S./Canada-12032549) -
2019 - crc - 8/20/18
348 Customer Information
GM will not access these data or
share it with others except: with the
consent of the vehicle owner or,
if the vehicle is leased, with the
consent of the lessee; in response
to an official request by police or
similar government office; as part of
GM's defense of litigation through
the discovery process; or, as
required by law. Data that GM
collects or receives may also be
used for GM research needs or may
be made available to others for
research purposes, where a need is
shown and the data is not tied to a
specific vehicle or vehicle owner.
OnStar
If the vehicle is equipped with
OnStar and has an active service
plan, additional data may be
collected through the OnStar
system. This includes information
about the vehicle’s operation;
collisions involving the vehicle; the
use of the vehicle and its features;
and, in certain situations, the
location and approximate GPS
speed of the vehicle. Refer to theOnStar Terms and Conditions and
Privacy Statement on the OnStar
website.
See
OnStar Additional Information
0 351.
Infotainment System
If the vehicle is equipped with a
navigation system as part of the
infotainment system, use of the
system may result in the storage of
destinations, addresses, telephone
numbers, and other trip information.
See the infotainment manual for
information on stored data and for
deletion instructions.