2019 AUDI TT ROADSTER service

Telephone

Troubleshooting
Applies to: vehicles with telephone

Problem Solution

Pairing the cell phone to the MMI
failed.
Check if the requirements for connecting a mobile device are met
=> page 110.
Or: check if you accidentally declined the connection setup PIN on
your cell phone. If necessary, repeat the pairing process
=> page 110.

After pairing, not all contacts or
no contacts have been loaded into
the MMI.
Avoid using special characters in names.
Avoid using contact groups on your mobile device.

Certain telephone functions are
grayed out or not available.
The telephone functions depend on the mobile device service pro-
vider and the mobile device you are using. You can obtain more in-
formation from your cell phone service provider, in your cell phone
user guide or in the database for mobile devices at www.audiusa.
com/bluetooth.

Some telephone functions may
be switched off or not available,
even though the mobile device is
supported.
On corporate phones, some Bluetooth settings may not be com-
patible or the cell phone Bluetooth function may be deactivated.
You can obtain more information from your system administrator.

Applies to: vehicles with Audi
phone box Wireless cell phone
charging is not working or is inter-
rupted.

Applies to: vehicles with Audi phone box Check if your mobile de-
vice is Qi-capable.
Check if your cell phone is centered on the phone symbol in the
Audi phone box page 113 and make sure there are no other ob-
jects in the Audi phone box.
Do not place your remote control key in the Audi phone box with
your cell phone.

124

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Audi connect

Audi connect
General information
Depending on the country and the vehicle equip-
ment, the following functions may be available:
— Audi connect Infotainment
You can also find more information on Audi con-
nect online at www.audiusa.com.

Z\ WARNING
—To reduce the risk of an accident, only use
Audi connect services when road and traffic
conditions permit. Always read and follow
the notes in > page 92, Traffic safety infor-
mation.
— It is only safe to use tablets, laptops, mobile
devices and other similar devices when the
vehicle is stationary because, like all loose
objects, they could be thrown around the in-
side of the vehicle in a crash and cause seri-
ous injuries. Store these types of devices se-
curely while driving.
— As the driver, do not allow usage of the Wi-
Fi hotspot to distract you from driving, as
this could increase the risk of an accident.
— Do not use any Wi-Fi devices within range of
the airbags while driving. Also read the
warnings in the chapter > page 189.
—To reduce the risk of an accident, only use
Audi connect Infotainment services using a
Wi-Fi hotspot when the vehicle is stationary.

@) Note
— Applies to: use of separate SIM card in the
SIM card reader or SIM card in the Wi-Fi de-
vice via personal hotspot: If you use your
own SIM card, all data connections for all
Audi connect Infotainment services will run
through your SIM card. This could result in
additional costs, depending on your cell
phone service provider and especially when
using in other countries. A flat rate data
plan is strongly recommended. You can ob-
tain more information from your cell phone
service provider.
—Incertain situations, the Wi-Fi hotspot data
connection may be established as a replace-
ment for the SIM card on your Wi-Fi device.
This feature depends on the configuration
of your Wi-Fi device and operating system.
This could result in fees depending on your
cell phone service provider, especially if you
are using this feature while abroad. A flat
rate data plan is strongly recommended. For
more information, contact your cell phone
service provider or refer to the owner's man-
ual for your Wi-Fi device.
— You are responsible for all precautions taken
for data protection, anti-virus protection,
and protection against loss of data on mo-
bile devices that are used, for example, to
access the Internet through the Wi-Fi hot-
spot.
@) Tips
— The availability of services depends on the
subscription.
— AUDI AG provides access to services from
third party providers. Permanent availability
cannot be guaranteed, because that de-
pends on the third party provider.
— Use of the most up-to-date mobile network
standard is not available in every country.
Contact an authorized Audi dealer or au-
thorized Audi Service Facility or your cell
phone service provider for additional infor-
mation.
— Audi connect Infotainment services are only
available within the cell phone network cov-
erage from your cell phone service provider.
— Availability, scope, providers, screen display,
and costs of services may vary depending on
the country, model, model year, end device
and rates.
Audi connect
Infotainment
Applies to: vehicles with Audi connect Infotainment
With Audi connect Infotainment services, online
information is transmitted directly to the vehicle. >
125

Audi connect

An Internet connection is required to use Audi
connect Infotainment. Depending on the country
and the vehicle equipment, the following options
may be available:
— SIM card reader
— Personal Wi-Fi hotspot

/\ WARNING
Always follow the information found in > A\
in General information on page 125.

@) Note
Always follow the information found in >@ in
General information on page 125.
oy IM eee tLe
Applies to: vehicles with Audi connect Infotainment and a
SIM card reader
All data connections will be made through the
SIM card in the card reader, if a SIM card is insert-
ed >@) in General information on page 125.
Requirement: the vehicle must be stationary and
the ignition must be switched on. A data connec-
tion must be configured for Audi connect Info-
tainment services. Your personal SIM card must
be a mini SIM card >@) and have a data option.
Inserting a SIM card
The SIM card reader is located in the glove com-
partment.
> The angled corner of the SIM card must face to-
ward the left front side when being inserted.
> Slide the SIM card into the SIM card reader slot
until you feel the SIM card click into place.
> Select and confirm Enter PIN on the MMI. En-
ter the PIN for your SIM card.
> Select and confirm OK.
> To connect to the Internet automatically in the
future, select and confirm Yes; see also
=>page 129.
After connecting successfully, the signal strength
@ and connection type @) will be displayed in
the MMI status bar > page 101, fig. 107.
Removing a SIM card
> Press on the SIM card briefly.
126
C@) Note
— Always follow the information found in 9®
in General information on page 125.
—To reduce the risk of damaging the SIM card
reader, only use mini SIM cards (25 mmx
15 mm). Contact your cell phone service
provider for more information on mini SIM
cards.
— Ifa SIM card of a different size is inserted in
the SIM card reader, do not under any cir-
cumstances remove this card yourself due
to the risk of damaging the SIM card reader.
Contact an authorized Audi dealer or au-
thorized Audi Service Facility.
— There is a risk of damaging the SIM card
reader if you use a SIM card adapter, be-
cause vibrations can cause the SIM card to
fall out of the adapter while driving.
G) Tips
— Additional Internet connection settings can
be found under > page 129.
— Do not remove the SIM card from the SIM
card reader when using the Audi connect In-
fotainment services.
Using personal Wi-Fi hotspot
Applies to: vehicles with Audi connect Infotainment and a
personal Wi-Fi hotspot
Depending on the country and the vehicle equip-
ment, the MMI can use the established Internet
connection on your mobile device through a Wi-Fi
connection.
Requirement: the vehicle must be stationary and
the ignition must be switched on. Your mobile
device and your cell phone service provider must
support the personal Wi-Fi hotspot function. The
personal Wi-Fi hotspot must be activated on your
mobile device. Access by other devices must be
permitted on the personal hotspot. Your own
SIM card in the mobile device must have a data
option. No SIM card is inserted in the SIM card
reader.

8S8012721BA
Audi connect

Connecting the MMI with the personal
hotspot

> Select: [MENU] button > Telephone > right con-
trol button > Wi-Fi settings > Wi-Fi > On.
> Then select and confirm Network search. The
devices that are found are shown in the Info-
tainment system display.
> Select and confirm your personal Wi-Fi hotspot
from the list.
> Enter the password that your mobile device
provides, if necessary.
> Select and confirm OK.


Z\ WARNING
Always follow the information found in > AV
in General information on page 125.

C) Note
Always follow the information found in >@ in
General information on page 125.
@ Tips
— Your cell phone service provider can deter-
mine which functions are supported by your
mobile device.
— Your cell phone data package determines if
other devices will be able to use the person-
al Wi-Fi hotspot.
— Audi recommends protecting your mobile
wireless network with a password to prevent
unauthorized access.
Audi connect
Infotainment services
Applies to: vehicles with Audi connect Infotainment
Requirement: your vehicle must be connected to
the Internet > page 125.
Some Audi connect Infotainment services must
be configured through your personal myAudi ac-
count before using them for the first time.
> Register at www.audiusa.com/myaudi.
>» Add your vehicle to your myAudi account.
> Select: [MENU] button > Audi connect > right
control button > Log in.


> Log in to myAudi in the vehicle using your e-
mail address and password.
@) Tips
— For some Audi connect Infotainment serv-
ices, you may also have to enter your myAu-
di access information when accessing serv-
ices inthe MMI.
— Some Audi connect Infotainment services
must be activated at www.audiusa.com/
myaudi.
—To make logging in easier in the vehicle, you
will receive an 8-digit myAudi PIN as an al-
ternative to your myAudi password after you
have created a myAudi account.
— For detailed information on configuration,
visit www.audiusa.com/myaudi.
Accessing Audi connect Infotainment
Applies to: vehicles with Audi connect Infotainment

> Select: the [MENU] button > Audi connect.
A list of all of the available Audi connect Infotain-
ment services is shown on the Infotainment sys-
tem display.
You can also filter the Audi connect Infotainment
services by category:
> Select: [MENU] button > Audi connect > left
control button > for example, Navigation for
the Audi connect Infotainment services in the
Navigation menu.
EE mia teli ry
Applies to: vehicles with Audi connect Infotainment



> Select: [MENU] button > Audi connect > desired
Audi connect Infotainment service > right con-
trol button.

Depending on the equipment and the Audi con-
nect Infotainment service selected, the following
basic functions may be available:
Save as preview
You can also see a preview of the selected Audi
connect Infotainment services on the Audi con-
nect
Infotainment home page.
127

Audi connect

Show on map
You can show selected contents on the map and
use them for route guidance.
Log in
See > page 127.
Read out)
You can allow the MMI to read out the selected
contents.
Call
If a phone number was assigned to an entry, you
can call the number, for example to reserve tick-
ets.
Refresh
The contents for the selected Audi connect Info-
tainment service are refreshed.
Start route guidance
If a location was saved with an entry, you can use
it as the navigation destination. Route guidance
starts immediately.
Change search area
The set search area can be changed at any time.
Additional information on search areas can be
found under > page 135.
Closing Audi connect Infotainment services
Regardless of the function selected, you can
close an Audi connect Infotainment service at
any time and return to the home screen.
Services
Applies to: vehicles with Audi connect Infotainment
Depending on the country and the vehicle equip-
ment, the following services may be available:
Weather
Information on current weather conditions as
well as weather forecasts for the selected search
area.
> Select and confirm Weather.

D_ Not available in all languages.
128
News
> Select: Online news > desired newsfeed > a
headline.
If you logged in to myAudi in your vehicle
= page 127, personalized newsfeeds can be dis-
played.
Twitter
Requirement: you must have connected your ve-
hicle with myAudi > page 127. You must have
connected your myAudi account with Twitter.
You can only connect one Twitter account with
your myAudi account. Not all settings can be ad-
justed in the MMI. Some can only be adjusted
through the Twitter website.
> Select Twitter > left control button > desired
function (for example, Trends).

ZA WARNING
Always follow the information found in > A\
in General information on page 125.
@) Note
Always follow the information found in @ in
General information on page 125.
Additional options
Applies to: vehicles with Audi connect Infotainment


> Select: [MENU] button > Audi connect > right
control button.

Depending on the equipment and the country,
the following options may be available in the
overview of Audi connect Infotainment services:
About Audi connect
Here you will find legal information regarding
Audi connect Infotainment usage.
Log in
See > page 127.
Connection manager
See > page 172.

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Audi connect

License subscription
The validity and expiration date of your licenses
are displayed.
Refresh
The content of the selected Audi connect Info-
tainment service or the entire Audi connect Info-
tainment list is updated.
Data privacy
Requirement: the ignition must be switched on.
Location, vehicle, and personal data are transmit-
ted when using Audi connect services.
Allowing sending of data
— Select and confirm Activate data connection.
The data module for the use of all Audi connect
services will be active.
Restricting sending of data
— Select and confirm Activate privacy. The data
connection is limited or deactivated depending
on the equipment. The majority of Audi connect
services will not be available.
The following interfaces are not affected by this
setting: Bluetooth, Bluetooth Low Energy (BLE),
Wi-Fi connection, Audi smartphone interface
(ASI), Near Field Communication (NFC), charging
communication (e-tron), Electronic Toll Collect
(ETC), if equipped.
® Note
Always follow the information found in >@ in
General information on page 125.
G) Tips
If the transmission of data is limited, data
will still be transmitted to verify subscrip-
tions.
Settings
Cell phone network
> Select: [MENU] button > Audi connect > right
control button > Connection manager.
> Select: right control button > Online settings >
Data connection settings.


Depending on the country, vehicle equipment,
and connection type, the following functions may
be available:
Data connection settings
Using the Data connection settings menu, you
can set when the system should connect to the
Internet. The Internet connection disconnects
automatically once the requested Audi connect
Infotainment service no longer requires any data.
— Connection setup: you can select when a data
connection should be established.
— Audi connect (MMI): when this function is
switched on, a data connection is automatically
established in order to use Audi connect Info-
tainment services.
— Wi-Fi devices: when this function is switched
on, you can allow or deny Internet connections.
Connection settings
The connection is configured automatically based
on the SIM card being used. The following values
can be changed. You can obtain more information
from your cell phone service provider.
— APN: the access point depends on the cell
phone service provider and is assigned auto-
matically.
— User name: your cell phone service provider as-
signs the user name for your online profile.
— Password: your cell phone service provider as-
signs the password for your online profile.

ZA WARNING
Always follow the information found in > A\
in General information on page 125.
@) Note
Always follow the information found in >@ in
General information on page 125.
(i) Tips
For more information on roaming charges,
contact your cell phone service provider.


129

Audi connect

Wi-Fi settings
Applies to: vehicles with Wi-Fi hotspot
You can use the MMI as a Wi-Fi hotspot to con-
nect
up to eight Wi-Fi devices to the Internet.
Requirement: the ignition must be switched on.

> Select: [MENU] button > Telephone > right con-
trol button > Wi-Fi settings.

Depending on the country and the vehicle equip-
ment, the following functions may be available:
Wi-Fi
When this function is switched on, the MMI Wi-Fi
hotspot is active and visible to other devices (for
example, laptops and cell phones). You can con-
nect your Wi-Fi device to the MMI and use the In-
ternet connection if necessary. If you switch off
the Wi-Fi in the MMI, the Wi-Fi hotspot will be
deactivated. Therefore, any other devices access-
ing the Wi-Fi hotspot will no longer be connected
to the Wi-Fi.
Network key
The Wi-Fi connection between your vehicle and
your Wi-Fi device is encrypted. To establish a con-
nection, you must enter the following values
when setting up your wireless device. You can
change them if necessary.
— Access point (SSID): name of the Wi-Fi net-
work.
— Password: a random password was set at the
factory in the MMI. The password can be
changed. The encryption method requires a
password to be at least eight characters long.
Choose a secure password.
— Visible to others: your Wi-Fi network visibility
can be switched on or off.
Network search
A list of available Wi-Fi networks in your area is
displayed.
Connection to personal hotspot
The MMI Wi-Fi hotspot is activated. An MMI In-
ternet connection to a personal Wi-Fi hotspot
(such as a smartphone) can be established. For
additional information, see > page 126.
130

ZA WARNING
Always follow the information found in > A\
in General information on page 125.

(1) Note
Always follow the information found in © in
General information on page 125.
@ Tips
In vehicles without Audi connect Infotain-
ment, the use of the Wi-Fi hotspot is only
possible for the Wi-Fi audio player*. A data
connection to the Internet cannot be estab-
lished.
Data Privacy
Applies to: vehicles with Audi connect Infotainment
AUDI AG collects, uses, stores and shares your
personal information, such as contact data, vehi-
cle data, usage data, driving data and precise ge-
olocation, in order to provide you with the prod-
ucts and services you have purchased or request-
ed, and for a number of other purposes, for ex-
ample, to track quality issues, to performance
and safety, to meet our internal compliance or le-
gal requirements and to market to customers
and potential customers. For a more complete
list of the data we collect, how we use it and with
whom we share it, please visit your Audi nation-
al/sales region website at www.audi.com.
The collection, use and sharing may vary depend-
ing on your model and model year, your subscrip-
tion status, or the service offering. For example,
collection, use and sharing may vary between Au-
di connect services, if you have designated a key
user, or if you are driving a model equipped with
persistent data logging. Please review the com-
plete Privacy Statement to understand our data
handling practices with respect to a particular
service.
You can find additional information about our da-
ta privacy practices in your MMI.

> Select: [MENU] button > Audi connect > right
control button > About Audi connect.

8S58012721BA
Audi connect

Information about our privacy practices in con-
junction with the mobile Audi connect applica-
tion can be found in the Application’s Privacy
Statement.
For additional information about the privacy
practices relating to Audi connect, myAudi, or
Troubleshooting
other websites, applications or online services as
well as your obligations with respect to using
these services, and for additional information re-
garding Audi connect terms and conditions,
please visit your Audi national/sales region web-
site at www.audi.com.
Applies to: vehicles with Audi connect Infotainment
The information that follows lists some trouble-
shooting options. They depend on the equip-
ment.

Problem Solution

Audi connect Infotainment serv-
ices: individual Audi connect Info-
tainment services are grayed out or
not available.
Some Audi connect Infotainment services must be activated or
configured through your personal myAudi account before using
them for the first time. You can find detailed information online
at www.audiusa.com/myaudi.

Wi-Fi hotspot: it is not possible to
connect through Wi-Fi.
Check if Wi-Fi is activated in the MMI & page 130.
Delete all existing Wi-Fi connections on your mobile device and
restart it.

Wi-Fi hotspot: the data connection
is interrupted.
Check if the function Connection to personal hotspot is activat-
ed > page 130. Turn the function off if you are not using a per-
sonal hotspot.

Personal Wi-Fi hotspot: the Net-
work search is not possible (grayed

out).

To start a network search for your personal Wi-Fi hotspot, the
Wi-Fi hotspot must be turned on > page 126.

131