2019 AUDI Q7 Service

Instrumentcluster

authorizedAudiServiceFacilityimmediately.Do
notdrivefasterthanthespeedgiveninthemes-
sage.
BAirsuspension:malfunction!Youcancontin-
uedrivingslowly.Speedlimitedtomax.XX
mi/h(km/h)
Thereisamalfunction.Drivingstabilitymaybe
limited.DrivetoanauthorizedAudidealeror au-
thorizedAudiServiceFacilityimmediately.The
maximumspeedhasbeenlimited.
BAirsuspension:malfunction.Safelystopve-
hicle.Steeringandgroundclearancelimited
Thereisamalfunction.Donotcontinuedriving.
Stopthevehiclesafely.Avoidturningthesteer-
ing
wheel,becausethevehiclegroundclearance
maybesolowthatturningthesteeringwheel
couldresultindamagetothewheelsandwheel
housings.
BBAirsuspension:vehicletoolow.Limited
groundclearance
Thevehiclegroundclearanceisverylow.Waitun-
tiltheairsuspensionsystemhasrestorednormal
groundclearance.HaveanauthorizedAudidealer
orauthorizedAudiServiceFacilityrepairthe mal-
functionimmediatelyiftheindicatorlightdoes
notturnoffafterasignificantperiodoftime.
EBAirsuspension:malfunction!Pleasecontact
Service
Thereisamalfunction.Thedrivingstabilitymay
belimitedandthegroundclearancemaybelow.
SeeanauthorizedAudidealerorauthorizedAudi
ServiceFacilityforassistance.
fiTanksystem
wyPleaserefuel
Iftheindicatorlightturnsonforthefirsttime
andthemessageappears,thereareabout2.6
gallons(10liters)offuelleftinthetank.
fwPleaserefuelimmediately
Iftheindicatorlightturnsonandthismessage
appears,thefueltankisalmostempty.Refuel
thevehicleimmediately.
24
AN}Tanksystem:malfunction!Pleasecontact
Service
Thereisamalfunctioninthefueltanksystem.
DrivetoanauthorizedAudidealerorauthorized
AudiServiceFacilityimmediatelytohavethe
malfunctioncorrected.
()Tips
Formoreinformationonfueling,see
=>page310.
®Washerfluidlevel
IftheESindicatorlightturnson,thewasherflu-
idisalmostout.Fillthewasherfluidforthe
windshieldwashersystemandtheheadlight
washersystem*whentheignitionisswitchedoff
=>page324.
©!Windshieldwipers
Ifthe&indicatorlightturnson,thenthereisa
windshieldwipermalfunction.Drivetoanau-
thorizedAudidealerorauthorizedAudiService
Facilityimmediatelytohave the malfunctioncor-
rected.
<3Driver'sdoor
EBDriver'sdoor:malfunction!ShifttoPbefore
leavingvehicle.Seeowner'smanual
Thereisamalfunctioninthedriver'sdoor.Select
the"P"selectorleverpositiontosecurethevehi-
cle.
DrivetoanauthorizedAudidealerorauthorized
AudiServiceFacilityimmediatelytohavethe
malfunctioncorrected.
Bulbfailureindicator

Ifthekaindicatorlightturnson,abulbhas
failed.Themessageindicatesthelocationofthe
bulb.Replace thebulbimmediately.
Vehiclelights:malfunction!Pleasecontact
Service
Thereisamalfunctionintheheadlightsorthe
lightswitch.DrivetoanauthorizedAudidealeror>

4M0012721BG
Instrumentcluster

authorizedAudiServiceFacilityimmediatelyto
havethemalfunctioncorrected.

ZA\WARNING
—Lightbulbsareunderpressureandcanex-
plodewhenbulbsarereplaced,whichin-
creasestheriskofinjury.
—WithHIDheadlights(xenonheadlights),the
high-voltagecomponentmustbehandled
correctly.Otherwise,thereisariskoffatal
injury.


PEMLesLaaeLie[Rene
BaHeadlightrangecontrol:malfunction!See
owner'smanual
Thereisamalfunctionintheheadlightrange
controlsystem,whichmaycauseglareforother
drivers.
DrivetoanauthorizedAudidealerorauthorized
AudiServiceFacilityimmediatelytohavethe
malfunctioncorrected.
ZOAudiadaptivelight
Appliesto:vehicleswithAudiadaptivelight
BB)Audiadaptivelight:malfunction!Seeown-
er'smanual
Adaptivelightisnotworking.Theheadlightsstill
function.
DrivetoanauthorizedAudidealerorauthorized
AudiServiceFacilityimmediatelytohavethe
malfunctioncorrected.
oeAeeels
BSAutomaticheadlights:malfunction!See
owner'smanual
aAutomaticwipers:malfunction!Seeowner's
manual
Thelight/rainsensorismalfunctioning.
Thelowbeamsremainswitchedonatalltimes
forsafetyreasonswhenthelightswitchisinthe
AUTOposition.However,youcancontinueto
turnthelightsonandoffusingthelightswitch.
Youcanstillcontrolallfunctionsthatareinde-
pendentoftherainsensorthroughthewind-
shieldwiperlever.
DrivetoanauthorizedAudidealerorauthorized
AudiServiceFacilityimmediatelytohavethe
malfunctioncorrected.
§Suspensioncontrol
Appliesto:vehicleswithsuspensioncontrol
iSuspension:malfunction!Youmaycontinue
driving
Thereisamalfunction.SeeanauthorizedAudi
dealerorauthorizedAudiServiceFacilityforas-
sistance.
HSportdifferential
Appliesto:vehicleswithsportdifferential
it}Sportdifferential:malfunction!Pleasecon-
tactService
DrivetoanauthorizedAudidealerorauthorized
AudiServiceFacilityimmediatelytohavethe
malfunctioncorrected.
t3}Sportdifferential:temperaturetoohigh.
Pleaseadaptdrivingstyle
Thetransmissiontemperaturehasincreasedsig-
nificantlyduetothesportydrivingmanner.Drive
inalesssportymanneruntilthetemperaturere-
turnstothenormalrangeandtheindicatorlight
switchesof.

Z\WARNING
ContactanauthorizedAudidealerorauthor-
izedAudiServiceFacilityifthesportdifferen-
tialisfaultyormalfunctioning.Therepair
mustbeperformedbytrainedpersonnelus-
ingthecorrectoilinordertoensuresafety.
Ifthe|<]orByindicatorlightblinks,aturnsig-
nalisturnedon.Ifbothindicatorlightsareblink-
ing,theemergencyflashersare on.

Ifanindicatorlightblinkstwiceasfast as usual,
aturnsignalbulbhasfailed.Carefullydrivetoan>
25

Instrumentcluster

authorizedAudidealerorauthorizedAudiService
Facilityimmediatelytohavethe malfunctioncor-
rected.
<'>Trailerturnsignals
Appliesto:vehicleswithtrailerhitch
Theturnsignalsareactivatedintrailermodeif
theBSindicatorlightblinks.
If aturnsignalonthetraileroronthevehicle
failswhileintrailermode,theindicatorlightwill
notblinktwiceasfast toindicatethis.
26

4M0012721BG
Openingandclosing

cannotbelockedfromtheoutside.Theturn
signalswillflashseveraltimestoindicate
this.Ifyoudonotopenthevehiclewithina
shorttimetoremovethevehiclekey,thenthe
vehiclewilllockautomatically.Thisprevents
thevehiclefrombeingleftunlockedforlong
periodsoftime.Thekeywillthenbelocked
insidethevehicle.
@Tips
—Donotleavevaluablesunattendedintheve-
hicle.Alockedvehicleisnota safe!
—TheLEDinthedriver's doorrailblinkswhen
youlockthevehicle.IftheLEDlightsupfor
approximately30secondsafterlocking,
thereisamalfunctioninthecentral locking
system.Havetheproblemcorrectedby an
authorizedAudidealerorauthorizedAudi
ServiceFacility.

BFV-0278


Fig.15Yourvehiclekeyset
@Vehiclekey
Thevehiclekeyisaremotecontrolkeyorconven-
iencekey*.Theconveniencekey*isaremotecon-
trolkeywithspecialfunctions>page31and
=page77.Youcanunlockorlockyourvehicle
withthevehiclekey.Amechanicalkeyisintegrat-
edinthevehiclekey>page30.
@Keytagwithvehiclecode
AppliestovehicleswithAudiconnectvehiclecontrol
Openthekeytagandscratchtorevealthevehicle
code.YoucanunlocktheAudiconnectvehicle
controlservices*foryourvehiclewiththisvehicle
code.Foradditionalinformation,see
=>page197.Ifakeyfobislost,contactanau-
thorizedAudidealerorauthorizedAudiService
Facility.
Vehiclekeyreplacement
If akeyislost,seeanauthorizedAudidealeror
authorizedAudiServiceFacility.Havethisvehicle
keydeactivated.Itisimportanttobringallkeys
withyou.Ifakeyislost,youshouldreportitto
yourinsurancecompany.
Numberofkeys
Youcancheckthenumberofkeysprogrammed
toyourvehicleintheInfotainmentsystem.Todo
this,selectthe[MENU]button>Vehicle>left
controlbutton>Service&checks>Vehiclein-
formation.Thisway,youcanmakesurethatyou
haveallthekeyswhenpurchasingausedvehicle.


Electronicimmobilizer
Theimmobilizerpreventsunauthorizeduseof
thevehicle.
Insomecases,itmaynot bepossibletostartthe
vehicleifthereisavehiclekeyfromadifferent
vehiclemanufactureronthekeychain.
Datainthevehiclekey
Whendriving,serviceandmaintenance-relevant
dataiscontinuouslystoredinyourvehiclekey.
YourAudiserviceadvisorcanreadoutthisdata
andtellyouabouttheworkyourvehicleneeds.
This appliesalsotovehicleswithaconvenience
key*.
Personalconveniencesettings
Iftwopeopleuseonevehicle,itisrecommended
thateachpersonalwaysusestheirownvehicle
key.Whentheignitionisturnedofforwhenthe
vehicleislocked,personalconveniencesettings
forthefollowingsystemsarestoredandas-
signedtothevehiclekey:
—Climatecontrolsystem
—Steeringwheelheating*
—Centrallockingsystem
—Interiorlighting”
—Exteriorlighting
—Rainsensor
—Memoryfunction*
29

4M0012721BG
Openingandclosing


—Toreducetheriskofinjuriesbypinching,al-
waysmakesurethatnooneisintheoperat-
ingareaoftheluggagecompartmentlid,in-
cludingthehingeareasandtheupperand
loweredgeoftheluggagecompartmentlid.
—Neverdrivewiththeluggagecompartment
lidajaroropen,becausepoisonousgases
canenterthevehicleinteriorandcreatethe
riskofasphyxiation.
—Ifthereisaluggagerack(suchasabicycle
rack)ontheluggagecompartmentlid,the
luggagecompartmentlidmaynotopen
completelyundercertaincircumstancesorit
couldclosebyitselfifopenduetotheextra
weight.Therefore,theopenluggagecom-
partmentlid mustbegivenadditionalsup-
port
orthecargomustfirstberemoved
fromtheluggagerack.


Mechanicallyunlockingtheluggage
compartmentlid



Fig.27Innerluggagecompartmentlid:accesstothe
emergencyrelease
>Removethemechanicalkey>page30.
> Pryoutthecover usingthemechanicalkey
>fig.27.
>Presstheleverwiththemechanicalkeyinthe
directionofthearrowtoreleasetheluggage
compartmentlid.
Childsafetylock
Thechildsafetylockpreventsthereardoors
frombeingopenedfromtheinsideandtherear
powerwindowsfrombeingoperated.
2 2 2
S|
a


Fig.28Sectionofthedriver'sdoor:Controls
>Toactivateordeactivatethechildsafetylock
(rearpowerwindowsandinteriordoorhandle)
forthereardoors,presstheleftand/orright#
buttoninthedriver'sdoor>fig.28.Theindica-
torlightinthebuttonturnson/blinks.
>Makesurethechildsafetylockisworkingby
checkingthefunctionontherearpowerwin-
dowswitchanddoorhandle.
Itisnotpossible tooperate therearclimatecon-
trolsystem*whenthechildsafetylockisswitch-
edon.TheSETREARfunctionallowsyoutoapply
allsettingstotherearusingtheclimatecontrol
systemcontrolsinthecockpit>page73.
Messageintheinstrumentclusterdisplay
Childproofcatch:malfunction!Pleasecon-
tactService
Thereisamalfunctioninthechildsafetylock.
Pressthe#buttonagain.
Ifthemessagestayson,driveimmediatelytoan
authorizedAudidealerorauthorizedAudiService
Facilitytohavethemalfunctionrepaired.

ZXWARNING
—Ifyouleavethevehicle,switchtheignition
offandtakethevehiclekeywithyou.This
applies
particularlywhenchildrenremainin
thevehicle.Otherwisechildrencouldstart
theengineoroperateelectricalequipment[>


37

4M0012721BG
LightsandVision
doesnotaffecttheservicelifeofthelight-Beheeels
ing.Appliesto:vehicleswithhighbeamassistant

Thehighbeamassistantautomaticallyturnsthe
Turnsignalandhighbeamleverhighbeamsonoroffdepending onthesurround-
Theleveroperatestheturnsignals,thehighingconditions.
bearsandtheheadlightflasher.Acameraontherearview mirrormountcande-
tectlightsourcesfromotherroadusers.Thehigh
beamsswitchonoroffautomaticallydepending
onthepositionofvehiclesdrivingaheadandon-
comingvehicles,thevehiclespeed,andotheren-
vironmentalandtrafficconditions.

©
&
©
Activatinghighbeamassistant
Requirement:thelightswitchmustbesettothe
AUTOpositionandthehighbeamassistantmust
be switchedonintheInfotainmentsystem


Fig.34Turnsignalandhighbeamlever
=>page44.
Turnsignals5>Toactivatethehighbeamassistant,tapthe
Theturnsignalsactivatewhenyoumovethelev-leverforward@)>page43,fig.34.Thefgin-
erintoaturnsignalpositionwhentheignitionisdicatorlightappearsintheinstrumentcluster
switchedon.displayandthehighbeamsareswitchedon/off
automatically.Ifthehighbeamswerecom-
pletelyorpartiallyswitchedon,theEaindica-
@- Leftturnsignaltorlightwillturnon.
@-Rightturnsignal
TheturnsignalwillblinkthreetimesifyoujustSwitchingthe high beamsonoroffmanually
helever.
‘epeeIfthehighbeamsdidnotswitchonoroffauto-
Highbeamsandheadlightflasher2Dmaticallyasexpected,youmayswitchthemonor
ffllyinstead:
Movethelevertothecorrespondingposition:SULINSREe)WIBRES
>Toswitchthehighbeamsonmanually, tap the
leverforward(8)>page43,fig.34.TheEJin-
dicatorlightturnson.
@-Highbeamsofforheadlightflasher>Toswitchthehighbeamsoffmanually,pullthe
leverback@)>page43,fig.34.Thehighbeam
assistantisdeactivated.
@-Highbeamson(vehicleswith highbeamas-
sistant*>page43)
The=0}indicatorlightintheinstrumentcluster
willturnon.
Operatingtheheadlightflasher
ZAWARNING
Highbeamscancauseglareforotherdrivers,
whichincreasestheriskofanaccident.For
this reason,onlyuse thehighbeamsorthe
headlight
flasher whentheywillnotcreate
glareforotherdrivers.
>To operatethe headlightflasher whenthehigh
beamassistantisactivatedandhighbeamsare
switchedoff,pulltheleverback@)>page43,
fig.34.Thehighbeamassistantremainsac-
tive.

Messagesintheinstrumentclusterdisplay
ByAudiadaptivelight:malfunction!Seeown-
er'smanual>
43

LightsandVision

Headlightassistant:malfunction!Seeown-
er'smanual
DrivetoanauthorizedAudidealerorauthorized
AudiServiceFacilityimmediatelytohavethe
malfunctioncorrected.Youcanstillswitchthe
highbeamsonoroffmanually.
Headlightassistant:currentlyunavailable.
Cameraviewrestrictedduetosurroundings.
Seeowner'smanual
Thecameraviewisblocked,forexamplebya
stickerordebris.
Thesensorislocatedbetweentheinteriorrear-
viewmirrorandthewindshield.Donotplaceany
stickersinthisareaonthewindshield.

Z\WARNING
Highbeamassistantisonlyintendedtoassist
thedriver.Thedriverisstillresponsiblefor
controllingtheheadlightsandmayneedto
switchthemonandoffmanuallydepending
onlightandvisibilityconditions.Itmaybe
necessarytooperatethemmanuallyinsitua-
tionssuchas:
—Inadverseweatherconditionssuchasfog,
heavyrain,blowingsnoworsprayingwater.
—Onroadswhereoncomingtrafficmaybe
partiallyobscured,suchasexpressways.
—Whenthereareroadusersthatdonot have
sufficientlighting,suchasbicyclersorvehi-
cleswithdirtytaillamps.
—Intightcurvesandonsteephills.
—Inpoorlylitareas.
—Withstrongreflectors,suchassigns.
—Iftheareaofthewindshieldnearthesensor
isfoggedover,dirty,icyorcoveredwitha
sticker.



Adjustingtheexterior lighting
ThefunctionsareadjustedintheInfotainment
system.

> SelectintheInfotainmentsystem:[MENU]but-
ton>Vehicle>leftcontrolbutton>Vehicle
settings>Exteriorlighting.

44
Automaticheadlights
YoucanadjustthefollowingsettingsintheAuto-
matic
headlightsmenu:
Activationtime-youcanadjustiftheheadlights
switchonEarly,MediumorLateaccordingtothe
sensitivityofthelightsensor.
Headlightassistant*-youcanswitchthehigh
beamassistant*onandoff.
Entry/exitlighting
Whenitisdark,theEntry/exitlightingillumi-
natestheareaaroundthevehiclewhenunlocking
the
vehicleandafterswitchingofftheignition
andopeningthedriver'sdoor.
TheEntry/exitlightingonlyworkswhenitisdark
andthelightswitchisintheAUTOposition.
Daytimerunninglights
USAmodels:thedaytimerunninglightscanbe
switchedon/off.SelectOnorOff.
Canadamodels:thisfunctioncannotbe switched
off.Theyactivateautomaticallyeachtimetheig-
nitionisswitchedon.
Emergencyflashers
B4M-0238



Fig.35Centerconsole:emergencyflasherbutton
The
emergencyflashersmakesotherdrivers
awareofyourvehicleindangeroussituations.
>PresstheAbuttontoswitchtheemergency
flashersonoroff.
Youcanindicatealanechangeoraturnwhenthe
emergencyflashersareswitchedonbyusingthe
turnsignallever.Theemergencyflashersstop
temporarily.

LightsandVision

causingdamagetothewindshieldwiper
system.
@)Tips
— Thewindshieldwipersswitchoffwhenthe
ignitionisswitchedoff.Youcanactivatethe
windshieldwipersaftertheignitionis
switchedonagainbymovingthewindshield
wiperlevertoanyposition.
—Wornordirtywindshieldwiperbladesresult
instreaking.Thiscanaffecttherainsensor
function.Checkyourwindshieldwiper
bladesregularly.
— Thewasherfluidnozzlesforthewindshield
washersystemareheatedwhentheignition
isoniftheoutsidetemperatureislow.
—Whenstoppingtemporarily,suchasata
trafficlight,thespeedofthewindshield
wipersautomaticallyreducesbyonelevel.
Cleaningthewiperblades
Cleanthewiperbladeswhenyouseewiper
streaks.Useasoftclothandaglasscleaner.
Windshieldwiper
> Placethewindshieldwiperarmsintheservice
position>page50.
> Foldthewindshieldwiperarmsawayfromthe
windshield.
Rearwindowwiper
> Foldthewiperarmawayfromtherearwindow.

ZA\WARNING
Dirtywindshieldwiperbladescanimpairvi-
sion,whichincreasestheriskofanaccident.

sO
Replacingwiperblades

B8R-0379
(a)——8

Fig.46Removingwindshieldwiperblades
Windshieldwiperserviceposition/blade
replacementposition
>Switchofftheignitionandholdthewindshield
wiperleverinposition@)>page49,fig.44un-
tilthewindshieldwipermovesintotheservice
position.
>Tobringthewindshieldwipersbacktothenor-
malposition,switchtheignitiononandhold
thewindshieldwiperleverinposition@)until
thewindshieldwipersgobacktothenormal
position,ordrivefasterthan8mph(12km/h).
Youcanalsoturntheservicepositiononoroffin
theInfotainmentsystem:
>Switchthewindshieldwipersoff(position@
=>page49,fig.44).
>Select:the[MENU]button>Vehicle>leftcon-
trolbutton>Service&checks>Wiperchange
position.


Removingthewiperblade
>Foldthewindshieldwiperarmawayfromthe
windshield.
>Pressthelockingknob@)°fig.46onthewiper
blade.Holdthewiperbladefirmly.
>Removethewiperbladeinthedirectionofthe
arrow.
Installingthewiperblade
>Insertthenewwiperbladeintothemounton
thewiperarm(2)untilitclicksintoplace.
>Placethewiperarmbackonthewindshield.
>Exittheserviceposition.