2019 AUDI Q7 service

4M0012721BG
Careandcleaning



—Toreducetheriskofcuts,protectyourself—Toreducetheriskofpaintdamage,donot
fromsharpmetalcomponentswhenwash-washthevehicleindirectsunlight.
ingtheunderbodyortheinsideofthewheel—Toreducetheriskofdamage,donotwash
housings.decorativedecals*withapressurewasher.
—Afterwashingthevehicle,thebrakingeffect—Toreducetheriskofdamagetothesurface,
maybedelayedduetomoistureonthedonotuseinsectremovingsponges,kitchen
brakerotorsoriceinthewinter.Thisin-sponges,orsimilaritems.
creasestheriskofanaccident.Thebrakes—Whenwashingmattefinishpaintedvehicle
mustbedriedwithafewcarefulbrakeappli-components:
cations.—Toreducetheriskofdamagetothesur-

face,donotusepolishingagentsorhard
@)Notewax.
—Ifyouwashthevehicleinanautomaticcar—Neveruseprotectivewax.Itcandestroy
wash,youmustfoldtheexteriormirrorsinthemattefinisheffect.
toreducetheriskofdamagetothemirrors.—Donotplaceanystickersormagnetic
Powerfoldingexteriormirrors*mustonlysignsonvehiclecomponentspaintedwith
befoldedinandoutusingthepowerfoldingmattefinishpaint.Thepaintcouldbe
function.damagedwhenthestickersormagnets
—To reducetheriskofdamagetotherimsareremoved.
andtires,comparethewidthbetweenthe
wheelsonyourvehiclewiththedistancebe-@)Forthesakeoftheenvironment
tweentheguiderailsinthecarwash.Onlywashthevehicleinfacilitiesspeciallyde-
—Toreducetheriskofdamage,comparethesignedforthatpurpose.Thiswillreduce the
heightandwidthofyourvehiclewiththeriskofdirtywatercontaminatedwithoilfrom
heightandwidthoftheinsideofthecarenteringthesewersystem.
wash.
Cleaningandcareinformation
Whencleaningandcaringforindividualvehiclearenotlisted,consultanauthorizedAudidealer
components,refertothefollowingtables.TheorauthorizedAudiServiceFacility.Alsofollow
informationcontainedthereissimplyrecommen-__theinformationfoundin>A.
dations.Forquestionsorforcomponentsthat
Exteriorcleaning






ComponentSituationSolution
Windshieldwiper|Depositssoftclothwithglasscleaner,>page50
blades
Headlights/DepositsSoftspongewithamildsoapsolution®
Taillights
Sensors/DepositsSensors:softclothwithsolvent-freecleaningsolution
CameralensesCameralenses:softclothwithalcohol-freecleaningsolu-
tion
Snow/iceHandbrush/solvent-freede-icingspray
WheelsRoadsaltWater
BrakedustAcid-freespecialcleaningsolution>

347

Careandcleaning



ComponentSituationSolution
Exhausttailpipes|RoadsaltWater,cleaningsolutionsuitableforstainlesssteel,ifnec-
essary
Decorativeparts/|DepositsMildsoapsolution®),acleaningsolutionsuitableforstain-
trimlesssteel,ifnecessary

PaintPaintdamageRefertothepaintnumberonthevehicledatalabel,repair
withtouchuppaint>page375.

SpilledfuelRinsewithwaterimmediately

SurfacerustRustremover,thenprotectwith hardwax;forquestions,
consultanauthorizedAudidealerorauthorizedAudiServ-
iceFacility.

CorrosionHaveitremovedbyanauthorizedAudidealerorauthor-
izedAudiServiceFacility.

Waternolonger
beadsonthesurface
ofclean paint
Protectwithhardwax(atleasttwiceperyear)

Noshineeventhough
painthasbeenpro-
tected/paintlooks
poor
Treatwithsuitablepolish;thenapplypaintprotectantif
thepolishthatwasuseddoesnotcontainanyprotectant

Depositssuchasin-
sects,birddroppings,
treesap,androad
salt
Dampenwithwaterimmediatelyandremovewithamicro-
fibercloth

Grease-basedcon-
taminantssuchas
cosmeticsorsunblock
Removeimmediatelywithamildsoapsolution®)anda
softcloth


Carboncompo-Depositscleanthesamewayaspaintedparts>page346
nents
Decorativedecals|DepositsSoftspongewithamildsoapsolution®

a)Mildsoapsolution:maximumtwotablespoonsof
Interiorcleaning
neutralsoapin1quart(1liter)ofwater




ComponentSituationSolution
WindowglassDepositsGlasscleaner,thenwipedry
Decorativeparts/|DepositsMildsoapsolution®
Trim
PlasticpartsDepositsDampcloth

HeavierdepositsMildsoapsolution@),detergent-freeplasticcleaningsolu-
tion,ifnecessary



Displays/instru-|DepositsSoftclothwithLCDcleaner;dustinthelowerareaofthe
mentclusterinstrumentclustercanberemovedusingasoftbrush.
ControlsDepositsSoftbrush,thenasoftclothwithamildsoapsolution®

348

Careandcleaning

—Cameralenses
—Neverusewarmorhotwatertoremove
snoworicefromthecameralens.This
couldcausethelenstocrack.
—Neveruseabrasivecleaningmaterialsor
alcoholtocleanthecameralens.This
couldcausescratchesandcracks.
—Doorwindows
—Removesnowandiceonwindowsandex-
terior
mirrorswithaplasticscraper.Tore-
ducetheriskofscratches,movethescra-
peronlyinonedirectionandnotbackand
forth.
—Neverremovesnoworicefromdoorwin-
dowsandmirrorsusingwarmorhotwater
becausethiscouldcausecracks toform.
—Toreduce theriskofdamagetotherear
windowdefogger,donotapplyanystick-
ersontheheatingwiresontheinsideof
thewindow.
—
Decorativepartsandtrim
—Neverusechromecareorcleaningprod-
ucts.
—Paint
—Toreducetheriskofscratches,thevehicle
mustbefreeofdirtanddustbeforepol-
ishing orwaxing.
—Topreventpaintdamage,donotpolishor
waxthevehicleindirectsunlight.
—Toreducetheriskof paintdamage,donot
polishawayrustspots.
—Removecosmeticsandsunscreenimmedi-
atelybecausetheycoulddamagethe
paint.
—Decorativedecals
—Toreducetheriskofdamage,donot use
anyroughpowderorabrasivecleaning
products.
—Toreducetheriskofdamage,donotpol-
ishdecorativedecalsthathaveamatteor
printedfinish.
—Duetotheriskofdamage,donotuse an
icescrapertoremovesnowandiceonwin-
dowswithdecorativedecalson them.
—Displaysandinstrumentcluster
350
—Makesurethattheinstrumentclusteris
switchedoffandhascooledoffbefore
cleaningit.
—Displays,theinstrumentcluster,andthe
trimsurroundingitmustnotbecleaned
withdrycleaningmethodsbecausethey
couldbecomescratched.
—Makesurenofluidsenterthespacesbe-
tweentheinstrumentclusterandthe
trim,becausethatcouldcausedamage.
—Controls
—Makesurethatnofluidsenterthecon-
trols,becausethiscouldcausedamage.
—Safetybelts
—Donotremovethesafetybeltstoclean
them.
—Nevercleansafetybeltsortheircompo-
nentswithchemicalsorwithcorrosiveflu-
idsorsolventsandneverallowsharpob-
jectsto comeintocontactwiththesafety
belts.Thiscouldcausedamagetothebelt
webbing.
—Ifthereisdamagetothewebbing,the
connections,theretractors,orthebuck-
les,havethemreplacedbyanauthorized
AudidealerorauthorizedAudiServiceFa-
cility.
—Textiles,artificialleatherandAlcantara
—Nevertreatartificialleather orAlcantara
withleathercareproducts,solvents,floor
polish,shoepolish,spotremover,orsimi-
larproducts.
—Haveacleaningspecialistremovestub-
bornstainstoreducetheriskofdamage.
—Neverusesteamcleaners,brushes,hard
sponges,etc.whencleaning.
— Donotturnontheseatheating*todry
theseat.
—Objectswithsharpedges,suchaszippers
orrivetsonclothing orbelts,cancause
damagetothesurface.
— Openhookandloopfasteners,forexam-
pleonclothing,candamageseatcovers.
Makesurehookandloopfastenersare
closed.
—Naturalleather

4M0012721BG
Careandcleaning

—Nevertreatleatherwithsolvents,floor
polish,shoepolish,spotremoverorsimi-
larproducts.
—Objectswithsharpedges,suchaszippers
orrivetsonclothing orbelts,cancause
damagetothesurface.
—Neverusesteamcleaners,brushes,hard
sponges,etc.whencleaning.
— Donotturnontheseatheating*todry
theseat.
—Tohelppreventtheleatherfromfading,
donotleavethevehicleindirectsunlight
forlongperiodsoftime.Ifleavingtheve-
hicleparkedforlongperiodsoftime,you
shouldcovertheleathertoprotectitfrom
directsunlight.
@)Tips
—Insectsareeasiertoremovefrompaintthat
hasbeenfreshlywaxed.
—Regularwaxingcanpreventrustspotsfrom
forming.
—Decorativedecalscanageduetoenviron-
mentalconditions,whichcanresultindam-
agesuchasbrittleness.Thecolormayfade
ifexposedtoexcessivesunlight.
Takingyourvehicleout
ofservice
Ifyouwouldliketotakeyourvehicleoutofserv-
iceforalongerperiodoftime,contactanauthor-
izedAudidealerorauthorizedAudiServiceFacili-
ty.Theywilladviseyouofimportantmeasures,
suchascorrosionprotection,serviceandstorage
procedures.Alsofollowtheinformationabout
thevehiclebattery>page322.
351

4M0012721BG
Emergencyassistance

—Ifyouhavedrivenwithverylowtirepressureor
withoutairinthetire@)
SeeanauthorizedAudidealerorauthorizedAudi
ServiceFacilityforassistanceinthesesituations.
Repairingtires


ZA\WARNING
—Pleasenotethatthetiremobilitykitcannot
be
usedinallsituations,andthatitmayon-
lybeusedtemporarily.
— Thetiresealantmustnotcomeincontact
withskin,eyes,orclothing.
—If tiresealantcomesintocontactwithyour
eyesoryourskin,thoroughlyrinsetheaf-
fectedareaimmediatelywithcleanwater.
—Donotinhalethefumes.
—Ifyouswallowanyofthetiresealant,thor-
oughlyrinseyourmouthimmediatelyand
drinkalotofwater.Donotinducevomiting.
Seekmedicalattentionimmediately.
—Changeyourclothingimmediatelyifit
comesintocontactwithtiresealant.
—Ifanallergicreactionoccurs,seekmedical
attentionimmediately.
—Keepthetiresealantawayfromchildren.

[RAZ-0054]





@Tips
—Ifsealantleaks,allowittodryinplace.You
canthenpeelitofflikeasticker.
—Notetheexpirationdateonthesealantbot-
tle.Replace thetiresealantatanauthorized
AudidealerorauthorizedAudiServiceFa-
cility.
—Radioreceptioncanbeinterruptedwhen
operatingthecompressor.
—Followthelegalregulationsthatareappli-
cableinthecountrywhereyouareoperating
thevehicle.

D_Thecompressormaylookdifferent.However,thewayitis
operatedisgenerallythesame.
Fig.274Illustration:Tiremobilitykitconnection
Requirement:thetiremobilitykitmustbelaid
outandreadyforuse>page352.
Settingupthetiremobilitykit
>Openthecover@)onthecompressor)
>fig.273.
>»Removetheconnector(4)andpressurehose(5)
withpressuregaugefromthehousing.
>Connectthecompressorpressurehose(5)to
the flange©onthetiresealantbottle@.
>Insertthesealantbottlewiththeflangeatthe
bottomintotheopening@)onthecompressor
cover.
>Removethevalvecapfromthefaultytire.
>Installthefillerhose@)onthevalve(7)
>fig.274.
>Connecttheplug@)©fig.273toanoutletin
thevehicle.
>Switchtheignitionon.
353

Emergencyassistance

Inflatingatire
>Movetheswitch(8)>fig.274onthecompres-
sorintopositionI.
>Inflatethetiretobetween29psi(200kPA)
and36psi(250kPA)andreadthepressureon
thegauge.
>Ifthistirepressureisnotreached,removethe
fillerhose.Driveslowlyapproximately33feet
(10m)forwardorinreversesothatthesealant
canbedistributedinthetire.Inflatethetire
again>A\.
Z\WARNING
—Readandfollowthemanufacturer'ssafety
precautionsonthecompressorandinthein-
structionsonthebottleofsealant.
—Ifatirepressureof29psi(200kPA)cannot
reachedafterinflatingfor6minutes,then
thetireistooseverelydamaged.Donotcon-
tinuedriving.
—Ifthetirecannotberepairedwiththetire
sealant,seeanauthorizedAudidealerorau-
thorizedAudiServiceFacilityforassistance.
G)Tips
Donotoperatethecompressorformorethan
sixminutescontinuously,oritcanoverheat.
Oncethecompressorhascooled,youcancon-
tinuetouseit.
Completing
>Affixthestickerthatsays"max.50mph(max.
80km/h)"thatisprovidedwiththetiremobili-
tykitwithinthedriver'sfieldofvision.
>Stopthevehicleafterdrivingforabout10mi-
nutesandcheckthetirepressure.
>
Ifthetirepressureislowerthan19psi(130
kPA),thenthetireistooseverelydamaged.Do
notcontinuedriving.


ZA\WARNING
Payattentiontothefollowingafterrepairing
thetire:
—Donotdrivefasterthan50mph(80km/h).
—Avoidhardacceleration,heavybraking,and
fastcornering.

354

— Thevehiclemaybecomemoredifficultto
control.
—Ifthetireistooseverelydamaged,seean
authorizedAudidealerorauthorizedAudi
ServiceFacilityforassistance.

@)Forthesakeoftheenvironment
Youcangivetheusedtiresealantbottletoan
authorizedAudidealerorauthorizedAudi
ServiceFacilityfor disposal.
G)Tips
Remembertoobtainanewbottleofsealant
fromanauthorizedAudidealerorauthorized
AudiServiceFacilityafterrepairingatire.
Changingatire
Youmustcompletethepreparationbefore
changingatire.
>Readandfollowtheimportantsafetyprecau-
tions>page352.
>Set theparkingbrake.
>Selectthe"P"selectorleverposition.
>Whentowingatrailer:disconnectthetrailer
fromyourvehicle.
>Layout thevehicletoolkit>page352andthe
sparetire.
>Switchonwheelchangemode*intheInfotain-
mentsystem:[MENU]button>Vehicle> left
controlbutton>Service&checks>Airsuspen-
sion:wheelchange.
>Switchtheignitionoff.


Thevehiclejackmode*switchesoffautomatically
atspeedsabove6mph(10km/h).

ZA\WARNING
Whenusingthevehiclejack*onaroadwitha
steephillorwhenoffroad,youmusttakeex-
tra
precautionstopreventthevehiclefrom
rolling.Usesuitableobjectstoblockthefront
andbackofthewheelthatisdiagonalfrom
thewheelwiththeflattire.>

Fusesandbulbs

Fusecoloridentification










ColorCurrentrating
inamps
Black1
Purple3
Lightbrown5
Brownes)
Red 10
BlueiS
Yellow20
Whiteortransparent/|25
Green30
Orange40
ZAWARNING
Donotrepairfusesandneverreplaceablown
fusewithonethathasahigheramprating.
Thiscancausedamagetotheelectricalsys-
temandincreasestheriskoffire.

cyNote
Ifanewfuseburnsoutagainshortlyafteryou
haveinstalledit,havetheelectricalsystem
checkedassoonaspossibleby anauthorized
AudidealerorauthorizedAudiServiceFacili-
ty.
G)Tips
—Thefollowingtabledoesnotlistfuseloca-
tionsthatarenotused.
—Someoftheequipmentlistedinthefollow-
ingtablesappliesonlytocertainmodelver-
sionsorcertainoptionalequipment.
360

Fuseassignment-driver's/front
passenger'sfootwell


Fig.283Driver'sfootwell(left-handdrivevehicle):fuse
panelwithplasticclip
2
Fig.284Frontpassenger'sfootwell(right-handdrive vehi-
cle):fusepanelwithplasticclip
2
=
g|
== a
B4M-0147

>

Emergencysituations

Emergencysituations
General
Thischapterisintendedfortrainedemergency
crewsandworkingpersonnelwhohavethenec-
essarytoolsandequipmenttoperformthese
operations.
Startingbypushingor
towing
@)Note
Vehicleswithanautomatictransmission
cannotbestartedbypushingortowing.
Startingwithjumper
cables
Ifnecessary,theenginecanbestartedbycon-
nectingittothebatteryofanothervehicle.
Iftheengineshouldfailtostartbecauseofadis-
chargedorweakbattery,thebatterycanbecon-
nectedtothebatteryofanothervehicle,usinga
pairofjumpercablestostarttheengine.
Jumpercables
Useonlyjumpercablesofsufficientlylargecross
sectiontocarrythestartercurrentsafely.Refer
tothemanufacturer'sspecifications.
Useonlyjumpercableswithinsulatedterminal
clampswhicharedistinctlymarked:
plus(+)cableinmostcasescoloredred
minus(-)cableinmostcasescoloredblack.


creasestheriskofanexplosionandchemi-
calburns.Afterjumpstartingthevehicle,
drivetoanauthorizedAudidealerorauthor-
izedAudiServiceFacilityimmediatelyto
havethevehiclebatterychecked.
—Donotallowbatteryacidtocontacteyesor
skin.Flushanycontactedareawithwater
immediately.
—Improperuseofaboosterbatterytostarta
vehiclemaycause anexplosion.
—Vehiclebatteriesgenerateexplosivegases.
Keepsparks,flameandlightedcigarettes
awayfrombatteries.
—Donottrytojumpstartanyvehiclewitha
lowacidlevelinthebattery.
— Thevoltageoftheboosterbatterymustalso
havea12-Voltrating.Thecapacity(Ah)of
the boosterbatteryshouldnotbelower
thanthatofthedischargedbattery.Useof
batteriesofdifferentvoltageorsubstantial-
lydifferent“Ah”ratingmaycause anexplo-
sionandpersonalinjury.
—Neverchargeafrozenbattery.Gastrapped
intheicemaycause anexplosion.
—Neverchargeoruseabatterythathasbeen
frozen.Thebatterycasemayhave beweak-
ened.
—Useofbatteriesofdifferentvoltageorsub-
stantiallydifferentcapacity(Ah)ratingmay
causeanexplosionandinjury.Thecapacity
(Ah)oftheboosterbatteryshouldnot be
lowerthanthatofthedischargedbattery.
—Beforeyoucheckanythingintheengine
compartment,alwaysreadandheedall
WARNINGS&page313.


Z\WARNING
Batteriescontainelectricity,acid,andgas.
Anyofthese cancauseveryseriousorfatalin-
jury.Followtheinstructionsbelowforsafe
handlingofyourvehicle’sbattery.
—Alwaysshieldyoureyesandavoidleaning
overthebatterywheneverpossible.
—Adeadbatterycanfreezeattemperatures
around
32°F(0°C).Ifthevehiclebatteryis
frozen,youmustthawitbeforeconnecting
thejumpstartcables.Ifyoudonot,thisin-

364
C)Note
—Applyingahighervoltageboosterbattery
willcauseexpensivedamagetosensitive
electroniccomponents,suchascontrol
units,relays,radio,etc.
—Theremustbe noelectricalcontactbetween
thevehiclesasotherwisecurrentcouldal-
readystarttoflowassoonasthepositive
(+)terminalsareconnected.