2019 AUDI Q7 maintenance

Tableofcontents

Additionalsettings..................238
Supportedmediaandfileformats......241
Troubleshootingwoz:« &seesseorsssee243
Audismartphoneinterface......245
S@tUp=twa¢ 2ean:Haws3 xNewSFXReneG245
Operating).«viewvswinewearsem«>mee¥ o246
TrOUBLESHOOEIAGvcsivessverminoesuenetnrewwven246
SYSTEMSECtINGS:.««casiswes sce247
Settingthedateandtime.............247
MMIsettings...............00eee eee247
Connectionmanager.................248
System:updater+ «areneseeermeseonewes251
Soundsettings.............-.-000005251
NVOLUMESEELINGSwienx sgame< ¢cams5aoe252
RestartingtheMMI..................253
Softwarelicenseinformation..........253
SafetyFIrst).«sscessssic42sree26ower254
Drivingsafety....................254
BaSiCS):5 s4acaa& 2Gaieu©maeF&HaTaEe254
Correctpassengerseatingpositions.....25S
Pedalarea.......00...cee eeeeeeeee 258
SATStYDELS«e652spenssewes« 2eee260
Generalinformation.................260
Whyusesafetybelts?................261
Safetybelts;cows«=sewssyseusayepee263
Beltstemsionens«sciseosa «evasarea 0ncaners& aoan266
Airbagsystem....................268
Importantinformation...............268

Frontairbags
MonitoringtheAdvancedAirbagSystem.280
Sidevairbagssvesssscesosows=oarenes3&ore284
Sidecurtainairbags..............00..287
GCHUESSPSCYois«eves5eenoeeRai290
Importantinformation...............290
Childsafetyseats.............002000296
Securingchildsafetyseats............301
LATCHsystem(loweranchoragesand
tethersforchildren)..............20.304
Additionalinformation...............308
MaintenanceandCare...........309
CheckingandFilling.............309
FUGlisves:2 2wom< 2somesvfwea&5aueoea 2oe309
Reftielingcrosseeccsnesewanesxeawisoneeere310
Catalyticconverter...............0005312
OnBoardDiagnosticSystem(OBD)......312
Enginecompartment..............00%313
Engineoil........2...eeeeeeeee315
CoolingSYStEM. < =seesscteesdeeeeswe319
BrakePluidiic.«+aessovworvaeoucoteooawe320
Electricalsystem.............0..000.321
Bateenysa« 5nasissoSRSA5Am GKBasezc322
Windshieldwashersystem............324
Serviceintervaldisplay...............324
Whe6US «sescseeeeoseeeeseee2a326
WheelsiandTires¢sccusiassccmaueeoanemone© 0326
Tirepressuremonitoringsystem.......343
RUfi=flattIreSs:= =ses= 2caer Careandcleaning................346
Generalinformation.................346
Garwashesis«meusomannamamwwoma2346
Cleaningandcareinformation.........347
Takingyourvehicleoutofservice.......351
DoTtVOUnSeUEwes.5cpesice5save6sore352
Emergencyassistance...........352
Generalinformation..............0..352
Equipmentwiccaocvcccaswo+women% 6wine3wo352
Tiremobilitykit.................000.352
Changing’atire’:=eesx =eensseeeeeee354
Fusesandbulbs..................359
FUSESses¢ »comes 2OSsyFESeyRGEe359
BulbStecaasiz9cowerovsoos6amenwu@eo363
Emergencysituations............364
Genial«sews:ooaconoomcm2 aseamocee 364
Startingbypushingortowing..........364
Startingwithjumpercables...........364
Usingthejumpstartcable............365
Towingwithatowtruck...............366
Raisingthevehicle................0-5368

4M0012721BG
Tableofcontents

Customerinformation...........370
Accessoriesandtechnical
Modifications:««ces+eensspewsas370
Watraty’:«mesesx 3swosiaw© 3omens¥sracemaow#2370
AudiLiteratureShop..............00-370
Drivinginothercountries.............370
Maintenance,repairs,andtechnical
modifications...............00--00370
Accessoriesandparts................372
ReportingSafetyDefects..............372
Declarationofcompliancefor
telecommunicationsequipmentand
electronicsystems...............000.373
Technicaldata....................375
Identificationdata...................375
Wehicledatainc««oes=«meses©msesenswean375
THOS:2ewes¢seems2 8Rewseeeearee377

4M0012721BG
Openingandclosing

cannotbelockedfromtheoutside.Theturn
signalswillflashseveraltimestoindicate
this.Ifyoudonotopenthevehiclewithina
shorttimetoremovethevehiclekey,thenthe
vehiclewilllockautomatically.Thisprevents
thevehiclefrombeingleftunlockedforlong
periodsoftime.Thekeywillthenbelocked
insidethevehicle.
@Tips
—Donotleavevaluablesunattendedintheve-
hicle.Alockedvehicleisnota safe!
—TheLEDinthedriver's doorrailblinkswhen
youlockthevehicle.IftheLEDlightsupfor
approximately30secondsafterlocking,
thereisamalfunctioninthecentral locking
system.Havetheproblemcorrectedby an
authorizedAudidealerorauthorizedAudi
ServiceFacility.

BFV-0278


Fig.15Yourvehiclekeyset
@Vehiclekey
Thevehiclekeyisaremotecontrolkeyorconven-
iencekey*.Theconveniencekey*isaremotecon-
trolkeywithspecialfunctions>page31and
=page77.Youcanunlockorlockyourvehicle
withthevehiclekey.Amechanicalkeyisintegrat-
edinthevehiclekey>page30.
@Keytagwithvehiclecode
AppliestovehicleswithAudiconnectvehiclecontrol
Openthekeytagandscratchtorevealthevehicle
code.YoucanunlocktheAudiconnectvehicle
controlservices*foryourvehiclewiththisvehicle
code.Foradditionalinformation,see
=>page197.Ifakeyfobislost,contactanau-
thorizedAudidealerorauthorizedAudiService
Facility.
Vehiclekeyreplacement
If akeyislost,seeanauthorizedAudidealeror
authorizedAudiServiceFacility.Havethisvehicle
keydeactivated.Itisimportanttobringallkeys
withyou.Ifakeyislost,youshouldreportitto
yourinsurancecompany.
Numberofkeys
Youcancheckthenumberofkeysprogrammed
toyourvehicleintheInfotainmentsystem.Todo
this,selectthe[MENU]button>Vehicle>left
controlbutton>Service&checks>Vehiclein-
formation.Thisway,youcanmakesurethatyou
haveallthekeyswhenpurchasingausedvehicle.


Electronicimmobilizer
Theimmobilizerpreventsunauthorizeduseof
thevehicle.
Insomecases,itmaynot bepossibletostartthe
vehicleifthereisavehiclekeyfromadifferent
vehiclemanufactureronthekeychain.
Datainthevehiclekey
Whendriving,serviceandmaintenance-relevant
dataiscontinuouslystoredinyourvehiclekey.
YourAudiserviceadvisorcanreadoutthisdata
andtellyouabouttheworkyourvehicleneeds.
This appliesalsotovehicleswithaconvenience
key*.
Personalconveniencesettings
Iftwopeopleuseonevehicle,itisrecommended
thateachpersonalwaysusestheirownvehicle
key.Whentheignitionisturnedofforwhenthe
vehicleislocked,personalconveniencesettings
forthefollowingsystemsarestoredandas-
signedtothevehiclekey:
—Climatecontrolsystem
—Steeringwheelheating*
—Centrallockingsystem
—Interiorlighting”
—Exteriorlighting
—Rainsensor
—Memoryfunction*
29

4M0012721BG
Driving

Driving
Generalinformation
Anewvehiclemustbebrokeninwithinthefirst
1,000miles(1,500km)sothatallmovingparts
worksmoothlytogether,whichhelpsto increase
theservicelifeoftheengine.
Donotdrivehigherthantwo-thirds ofthemaxi-
mumpermittedengineRPMduringthefirst600
miles(1,000km)and donotusefullaccelera-
tion.TheenginecanbeincreasedRPMgradually
duringthenext300miles(500km).
Reducingtheriskof vehicledamage
@Note
Whendrivingonpoorroads,overcurbs,and
onsteepramps,makesurethatcomponents
thathang belowthevehicle,suchasthespoil-
erandexhaustsystem,arenotstruckbecause
theycouldbedamaged.Thisespeciallyap-
pliestovehicleswithlowgroundclearance
andvehiclesthatareheavilyloaded.
Drivingthroughwateronroads
Notethefollowingtoreducetheriskofvehicle
damagewhendrivingthroughwater,forexample
onfloodedroads:
—Thewatermustnotbeanyhigherthanthebot-
tomofthevehiclebody.
—Donotdrivefasterthanwalkingspeed.

Z\WARNING
Afterdrivingthroughwaterormud,theeffec-
tivenessofthebrakesmaybereduceddueto
moistureonthebrakerotorsandbrakepads.
Afewcarefulbrakeapplicationsshoulddryoff
thebrakesandrestorethefullbrakingeffect.


@)Note
—Vehiclecomponentssuchastheengine,
transmission,suspension,orelectricalsys-
tem,canbeseverelydamagedbydriving
throughwater.
—AlwaysswitchtheStart/Stopsystem*off
whendrivingthroughwater>page79.
@)Tips
—Determinethedepthbeforedrivingthrough
water.
—Donotstopthevehicle,driveinreverse,or
switchtheengineoffwhendrivingthrough
water.
—Keepinmindthatoncomingvehiclesmay
createwavesthatraisethewaterleveland
makeittoodeepforyourvehicletodrive
throughsafely.
—Avoiddrivingthroughsaltwater,because
thiscancausecorrosion.
aieeReerietele)

driving
Theamountoffuelconsumption,theenviron-
mentalimpact,andtheweartotheengine,
brakes,andtiresdependsmostlyonyourdriving
style.Notethefollowinginformationforefficient
andenvironmentally-consciousdriving:
— Donotlettheenginerunwhilethevehicle
parked.
—UsetheStart/Stopsystem>page79.
—Turnoffelectricalequipmentthatisnotneed-
ed, forexampleseatheating*.
—Anticipateupcomingtrafficsituationswhile
drivingto avoidunnecessaryaccelerationand
braking.
—Utilizetheenginebrakingeffect.
—Avoiddrivingshortdistancesorathighspeeds
whenpossible.
—Avoidaddingextraweighttothevehicleifpos-
sible,forexamplebynotleavingroofracksor
bikeracksinstalledwhentheyarenotneeded.
—Have maintenanceperformedregularlyonthe
vehicle.
— Donotdrivewithwintertiresduring thesumm-
er.
—Makesurethetirepressureiscorrect
=>page336.
75

Navigation

MMIdisplayautomaticallyswitchestothe
2Dmaptypewhendrivingthroughtunnels.
—Also readtheinformationinthechapter
=page193,Audiconnect.
—Foradditionalinformation,visitwww.
audiusa.com.
Mapupdate
Appliesto:vehicleswithnavigationsystem
Therearemultipleoptionsavailableforupdating
yourmapmaterial:
—Mapupdatesthroughthe onlinemapupdate*
>page218.
—ImportmapupdatesfromtheSDcard*toyour
MMI.Youcanfindadditionalinformationon-
lineatwww.audiusa.com/myaudi.
—MapupdateatanauthorizedAudidealeror au-
thorizedAudiServiceFacility.Thiscanresultin
additionalcosts.
Onlinemapupdate
Appliesto:vehicleswithnavigationsystemandAudiconnect
Infotainment
Usingtheonlinemapupdate,youcanupdate
themapmaterialinyournavigationsystemdi-
rectlyfromyourvehicle.
Recommendedregions->Confirmation
[RAH-8624]LOTRolRUTae Neenrteetneas)
Cannelel
BTCCelTe)
Fig.199Example:displayofanewonlinemapupdate
OMGriceetcare)
GecmaeuteCRiees
io
Fy)iecf
ereReteeleERI)
Allregions
Fig.200Example:selectionofacountrypackage
218

Requirement:therequirementsforAudiconnect
Infotainmentservicesmustbemet>page193.
YoumusthaveamyAudiaccountandhaveas-
signedyourvehicletoit.
Usingyourvehicleposition,theMMIidentifies
regionswhichyouarefrequentlyin.Basedon
this,theMMIsuggestsupdatepackagesfor
theseregions,iftheyareavailable.
»Selectandconfirm@Startdownload
=>fig.199ifthemessageforanewmapupdate
appearsintheInfotainmentsystemdisplay.Or:
>Select:[MENU]button>Settings>leftcontrol
button>Systemmaintenance>Systemup-
date>Onlineupdate.


Aselectionwiththeavailableupdatepackages
appearsintheInfotainmentsystemdisplay
>fig.200.
Selectingtheonlinemapupdate
—Selectanupdatepackagefromthelist%)@
>fig.200.
—Confirmyourselectionwiththe[BACK]button
and gobacktotheselection.
—Thenumberandamountofdatafortheselect-
edupdatepackagearenowdisplayedintheIn-
fotainmentsystem.


Startingthedownload
—SelectandconfirmStartdownload.
—ConfirmthesecuritypromptbyselectingStart
downloadagain.
Theupdatepackagesbegintodownloadandthe
statusofthedownloadprogressisshowninthe
Infotainmentsystemdisplay.
Installationofonlinemapupdates
Thedownloadedmapmaterialinstallsafteryou
stopyourvehicle.Thenewupdatepackagesin-
stallonlyafteryouswitchofftheignition.After
restartingtheMMI,theInfotainmentsystemdis-
playindicatesiftheupdatesinstalledsuccessful-
ly.
—ConfirmthesuccessfulupdatewithOK.
Thenewmapmaterialcannowbeusedfornavi-
gation.

4M0012721BG
Systemsettings

AboutAppleCarPlay/AboutAndroidAuto
Appliesto:vehicleswithAudismartphoneinterface
Hereyouwillfindlegalinformationregardingthe
useofAppleCarPlayorAndroidAutoandinfor-
mationaboutdevice-specificdataexchange.
DeleteAppleCarPlaydevice/DeleteAndroid
Autodevice
Applies
to:vehicleswithAudismartphoneinterface
Requirement:yourcellphonemustnot becon-
nectedtotheAudimusicinterfacewithaUSB
adapter.
Select:Audismartphone>adevicefromthelist
>rightcontrolbutton.
Toremoveyourcellphonefromthelist,select
andconfirm DeleteAppleCarPlaydeviceorDe-
leteAndroidAutodevice.
Systemupdate

>Select:[MENU]button>Settings>leftcontrol
button>Systemmaintenance.
—Systemupdate:insertthestoragedevicewith
theupdatedataintotheappropriatedrive
=>page228.Selectandconfirmthedrive>
Startupdate.Thelengthoftheprocessde-
pendsonthesizeoftheupdate.
—Resetdriverinstallation:theselectedmedia
driverpackageisresettothesettingsatthe
timeofdelivery.
—Versioninformation:informationontheMMI
softwareversionandthenavigationdatabase*
softwareversionisdisplayed.TheSoftwarein-
formationfunctionalsoprovidesinformation
onthesoftwarecontainedintheMMIandthe
licensingagreement.
Soundsettings
ThesounddistributionandvolumeoftheMMI
canbeadjustedindividually.Thesettingsdepend
onthevehicleequipment.

Fig.219Adjustingthebalance/fader

>Select:[MENU]button>Sound>leftcontrol
button>Entertainment.

Treble/Bass
YoucanadjusttheTrebleandBasssettingsby
turningthecontrolknob.Thechangedsettings
onlyapplyfortheaudiosourcethatisactiveat
thetime.Thisallowsyoutoadjustthesoundset-
tingsforeachaudiosourceseparately.
Balance/fader(Soundfocus)
—Adjustingthesounddistributiontotheleftor
right:pressthecontrolknob.Turnthecontrol
knobtotheleftorrighttothedesiredposition.
—Adjustingthesounddistributiontothefront
orrear:pressthecontrolknobagain.Turnthe
controlknobtotheleftorrighttothedesired
position.
—Adjustingthesounddistributionusingthe
MMItouch*:moveyourfingerontheMMI
touchcontrolpanelinthedesireddirection.
Soundeffects
SelectandconfirmaFocussetting:
—All:allspeakersinthevehicleareactive(sym-
metricalsounddistribution).
—Front:onlythespeakersinthefrontoftheve-
hicleareactive.
—Rear*:onlythespeakersintherearofthevehi-
cleareactive.
—Movie*:thespeakersinthe centerofthevehi-
cleareactive.
251

4M0012721BG
Systemsettings

Individualspeechtraining:see>page248.
Parkingaid*
Youcanadjustthevolumeofthesignaltoneby
turningthecontrolknob.
—AdjustingtheFront volume:selectandcon-
firmHigh,MediumorLow.
—AdjustingtheRearvolume:selectandconfirm
High,MediumorLow.
MMItouch*
Turnthecontrolknobtoadjustthevolumeofthe
spokenpromptsfromtheMMItouch*.
RestartingtheMMI

RAH-8362


Fig.220Buttoncombinationtorestartthesystem
>Brieflypressthecontrolknob andbothbuttons
atthesametimetoimmediatelyopenthe
menuupward>fig.220.
Softwarelicense
information
InformationonMMIsoftwareandlicensing
agreements
—Select:[MENU]button>Settings>leftcontrol
button>Systemmaintenance>Versioninfor-
mation.
—Or:onlineatwww.audiusa.com/softwareinfo.


Informationonhead-updisplaysoftwareandli-
censingagreements
—Requirement:thevehiclemustbestationary.

)Notavailableinallvehicles.
—Pressandholdthehead-updisplaybutton67
formorethanfivesecondsafterswitchingon
theignition.
—Pressthecontrolknobtoclosetheinformation.
Or:startdriving.
Informationoninstrumentclustersoftwareand
licensingagreements

Presstheresetbutton[0.0]»)twicewithinfive
secondsofswitchingtheignitionon.

253

4M0012721BG
CheckingandFilling

Checkingtheengineoillevel
TheengineoillevelcanbecheckedintheInfo-
tainmentsystem
Observethesafetyprecautions>/A\inWorking
intheenginecompartmentonpage313.
>Parkthevehicleonalevelsurface.
>Shuttheengineoffwhenitiswarm.
>Switchonlytheignitionbackon.
>Waitapproximatelytwominutes.
>SelectintheInfotainmentsystem:the[MENU
button>Vehicle>leftcontrolbutton>Service
&checks>Oillevel.
>Readtheoillevelinthedisplay.Addengineoil
ifthe barintheoillevelindicatorisjustbelow
“min”>page317.
C)Note
Iftheengineoillevelistoolowortoohigh,
thereisariskofenginedamage.
@Tips
Theoillevelindicatorinthedisplayisonlyan
informationaldisplay.Iftheoillevelistoo
low,aminimumoilwarningappearsinthein-
strumentcluster.Addoilandclosethehood.
ThecurrentoillevelisdisplayedintheInfo-
tainmentsystemthenexttimetheignitionis
switchedon.
G@)Tips
Theengineoilconsumptionmaybeupto
0.5quart/600miles(0.5liter/1,000km),de-
pendingondrivingstyleandoperatingcondi-
tions.Consumptionmaybehigherduring the
first3,000miles(5,000km).Theengineoil
levelmustbecheckedregularly.Itisbestto
checkeachtimeyourefuelyourvehicleand
before longdrives.
—Becauseofthelubricationandcoolingof
theengine,combustionenginesconsume
oil.Theoilconsumptionvariesdepending
ontheengineandmaychangeduringthe
servicelifeoftheengine.Enginesgenerally
consumemoreoilatthebeginningduring
thebreak-inperiod.Thenoilconsumption
stabilizesafterthebreak-inperiod.


—Undernormalconditions,oilconsumption
dependsonthequalityandviscosityofthe
oil,theengineRPM,theclimateconditions,
andtheroadconditions.Thedilutionofoil
fromcondensationorfuelresidueaswellas
theageoftheoilalso playarole.Because
enginewearincreaseswithmileage,oilcon-
sumptionwillincreaseagainovertimeuntil
itmaybenecessarytoreplaceworncompo-
nents.
—Becauseallthesevariablesplayarole,itis
notpossibletodefineanoilconsumption
standard.Therefore,theoillevelmustbe
checkedregularly.
—Ifyoubelievethatyourenginehasin-
creaseditsoilconsumption,contactanau-
thorizedAudidealerorauthorizedAudi
ServiceFacilitytodeterminethecause.
Pleasenotethatanexactoilconsumption
measurementmustbedonewiththeneces-
sary careandaccuracyandmaytaketime.
AnauthorizedAudidealerorauthorizedAu-
diServiceFacilityistrainedinaccurately
measuringtheoilconsumption.
—Youcanfindinformationonengineoiland
engineoilcapacitiesfortheUSAatwww.
audiusa.com/help/maintenance,orforCan-
adaatwww.audi.ca/ca/web/en/
customer-area/care-and-maintenance/
audi-service-schedules.html,orcall
800-822-2834.
Addingengineoil

B8K-2120



Fig.263Enginecompartment:engineoilfilleropening
cover
Observethesafetyprecautions>A\inWorking
intheenginecompartmentonpage313.
317
>