2019 AUDI Q5 reset infotainment system

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Tableofcontents

Electromechanicalsteering,Dynamic
steering...6...eeeeeeeeeeee
Allwheeldrive(quattro)..............
Energymanagement.................
Noticeaboutdata recordedbytheEvent
DataRecorderandvehiclecontrol
Infotainmentsystem............
MultiMediaInterface............
Trafficsafetyinformation.............
Introduction...............00eeeeee
MMIOn/Offknobwithjoystickfunction. .
Infotainmentsystemdisplay..........
MMIoperation...............00.0005
MMItouch:¢ =sxe2 =aeses=¢sew3 ¢ee
Controlknobwithjoystickfunction.....
Shortcutkeys.........-..eeeeeee eee
Letter/numberspeller................
Preetextsearchwsuseexavis2 xaminesaose
MenusandSymbols..............0005
Multifunctionsteeringwheel....
Introduction............0.0000eee
Voicerecognitionsystem........
Operating.........2.0...ceeeeeeee
Commandoverviewinformation........
COMMANAS«serinesosreeseearwes asareeve
Externalvoiceoperation..............
TeteOMGe:soceceoeereseaeas©wens
Introduction...........eeeeee eeeeee
Usingthe Audiphonebox.............
Usingthetelephone..................
FaVOritessaxsscame¢ ¢macny3 §Banas3 xears
MGSSAQCSrvs«xssemesooonoses2 9mee& 8oes
Listeningtovoicemail.............00.
Directory.............000.0020.
Additionalsettingsscana«causaecesara
Troubleshooting................0000-
PtCOMIMBCE|.cesvecs5 essssvesovsewsw 8oa192
Generalinformation................-192
AudiconnectInfotainment............193
AudiconnectInfotainmentservices.....193
Audiconnectvehiclecontrolservices....195
SGLtinGSzeus¢ »eses¢see5:eeeGeee197
DatacPrivaeyisisscae+veinaomeiow 6on199
Troubleshooting..............--000e-199
Emergencycall...................201
Introduction........0.ceceeeeeee201
Emergencycall...................00.201
Onlineroadsideassistance............202
Navigation........................203
Openingnavigation..................203
Enteringadestination................203
Personalrouteassistance.............209
Alternativeroutes...............000.210
Additional’settings«sess«+aon«3saves«210
1)212
SatelliteMap.«:sess:eecgs2seeeeeex215
Mapiupdatels«cscs2 5swan¥6were2 9eres216
Trafficinformation.................0-217
Troubleshooting.........seeeeeeereee219
Radio.............
0...eeeeeeee220
Openingtheradio............-......220
Radiofunctions«4.56 secresseesescows221
Radiomenu..........--...00.eeeeee223
Presets...0.2...ceececeeee eee eee223
Additionalsettings.................-223
Troubleshootingweisscsverso6weeooere224
Media»ccs« =sees¢¢peesspeeepees225
TMtROGUELIONE.«2encom2xwusoxtence@ HeeRe225
Notes.....ceeeeeeee225
Média‘drives;sees< «see5sseeesvees226
Bluetoothaudioplayer...............228
Wi-Fiaudioplayer................04.229
OnlinemediaandInternetradio........230
Multimediaconnections..............231
Playingmedia........0.eeeeeeeeee234
Additionalsettings................0.237
Supportedmediaandfileformats......240
Troubleshooting................00005241

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Quickaccess

COOHO®H
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®
sideassistdisplays,warningabout
exitingthevehicle..............
Doorhandle
Centrallockingswitch...........
Memorybuttons...............
Thumbwheelforvent
Vent
Leverfor:
—Turnsignalsandhighbeams....
—Highbeamassistant..........
—Active laneassist.............
—Trafficjamassist.............
Multifunctionsteeringwheelwith:
—Hornbe
—Driver'sairbag............05.
—Driverinformationsystemcon-
trols..0...eeeeee eee
—Audio/video,telephone,naviga-
tionandvoicerecognitioncon-
Hols!2 amossesvncmon55eon6owas


—Shiftpaddles................
Instrumentcluster.............
Windshieldwashersystemlever..
Resettripodometer............
Emergencyflashers.............
Steeringwheeladjustment,de-
pendingonequipment
—Mechanical...............0..
Leverfor:
—Cruisecontrolsystem.........
—Adaptivecruisecontrol........
Buttonforswitchingthehead-up
displayon/off,adjustingthe height.
DatalinkconnectorforOnBoard
DiagnosticSystem(OBDII)......
Hoodrelease............---05.
Instrumentillumination.........
Headlightcontrolswitch........
Buttonsfor:
—All-weatherlights............
—Rearfoglights...............
Switchforluggagecompartment
UGcsanme2ssemesoeeecceess
—[&/steeringwheelheatingbutton.
120
32
58
45 45
116108
270
15,18
17,18
17
86
13
50
15)
46
7474
93
101
27
311
312
48
44
4444
35
®O®®
O@OOOOOO®
®O®OO®
©O@®
O®
®@
Powerexteriormirroradjustment.
Powerwindows..............--
Childsafetylock...............
Infotainmentsystemdisplay.....
Lockableglovecompartment.....
DrivesforCD,DVD,SIMcards....
Frontpassenger'sairbag........
Switchforcooledglovecompart-
INGNEraises©nnaweenemasveemeMFe
Climatecontrolsystem..........
Dependingonequipment,buttons
for:
—driveselect..................
—Start/Stopsystem...
—ElectronicStabilizationControl
(310aeeeec
=Parkcassist«cms&ssneenswosone
—Parkingsystem...............
—Hillholdassist...............
—Infotainmentsystemdisplay....

Audimusicinterface............
Centerarmrestwithstoragecom-
partment.Dependingonvehicle
equipment,itmayhave:
—Cupholder...............0-.
—Audimusicinterface..........
—Audiphonebox...............
Startingtheengineifthereisa
Malfunction«:s..5secesscceenas
Electromechanicalparkingbrake. .
Automatictransmissionselector
Infotainmentsystemunit.......
STARTENGINESTOP]button....


@®Tips
Infotainmentsystemon/offbutton.
48
40
39
152
60
226 270
60
69
125
77
145
137 129146
152
231
59
152
59
231
180
76
78
83
151
75
Sometheequipmentlistedhereisonlyinstal-
ledincertainmodelsorisavailableasanop-
tion.

Seats

Installingtheheadrestraints
>Slidethepostsontheheadrestraintdowninto
theguidesuntilthepostsclickintoplace.
>Pressthebutton(arrow)©fig.60andslidethe
headrestraintallthewaydown.Youshould not
be
abletoremovetheheadrestraintfromthe
backrestwithoutpressingthebutton.

ZXWARNING
—Alwaysreadandfollowtheapplicablewarn-
ings>page255,Properadjustmentof
headrestraints.
—Onlyremovetheheadrestraintsfromthe
rearseatswhenitisnecessaryforinstalling
achildsafetyseat>page288,Childsafety.
Installtheheadrestraintagainimmediately
oncethechildsafetyseatisremoved.Driv-
ingwiththeheadrestraintsremovedornot
intheuprightpositionincreasestheriskof
seriousinjury.

Memoryfunction
Appliesto:vehicleswithmemoryfunction
Withthememoryfunction,youcansaveandre-
call
seatprofilesusingthememorybuttonsin
thedoortrimpanelandwiththevehiclekey.
Thedriver'sseatprofileisstoredagainandas-
signedtothevehiclekeyeachtimethevehicleis
locked.Whenyouopenthedoor,theseatprofile
isautomaticallyrecalled.Iftwopeopleuseone
vehicle,itisrecommendedthateachpersonal-
waysuses“hisorherown”vehiclekey.
Dependingontheequipment,itmaybepossible
tostorethefollowingsettings:
—Driver'sseat:seat,exteriormirror*
Aaa]
Appliesto:vehicleswithmemoryfunction
Thedriver'sseatprofilecanbeassignedtothe
vehiclekeywhenthevehicleislocked.

> SelectintheInfotainmentsystem:[MENU]but-
ton>Vehicle> leftcontrolbutton>Vehicle

58

settings>Seats>Driver'sseat>Storeset-
tingsonremotecontrolkey.
@)Tips
Ifyoudonotwishtohavetheseatprofilefor
anotherdriverassignedtothevehiclekey,
switchthememoryfunctionoffintheInfo-
tainmentsystem.
iTaatelaaeliacelry
Appliesto:vehicleswithmemoryfunction
1D Ss
£ > ao
Fig.62Driver'sdoor:memoryfunctionbuttons
Storingaseatprofile

>Pressthe[SET]button.TheLEDinthe button
willturnon.
>Pressmemorybutton[1]or[2].



Asignaltonewillsoundwhenitissuccessfully
stored.
Recallingaseatprofile
>Ifthedriver's doorisopenandtheignitionis
switchedoff,pressthememorybutton.
>Ifthedriver'sdoorisclosedortheignitionis
switchedon, pressandholdthememorybut-
tonuntiltheseat adjustmentiscomplete.

Z\WARNING
—Forsafetyreasons,theseatsettingcanonly
berecalledwhenthevehicleisstationaryto
reducetheriskofanaccident.
—Inanemergency,seatadjustmentoperation
canbestoppedbypressingthe[SET]button
orthebuttons@)or®)>page55,fig.54.

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Multifunctionsteeringwheel

Multifunctionsteering
wheel
Introduction
Appliesto:vehicleswith multifunctionsteeringwheel
Inthedriverinformationsystemdisplay,youcan
controlnumerousInfotainmentfunctionsusing
themultifunctionsteeringwheelplus*>page 15
orthemultifunctionsteeringwheel*>page18.
Youcancontrol additionalInfotainmentfunc-
tionsusingtheMMIcontrolpanel>page151in
theInfotainmentsystemdisplay.

ZAWARNING
Directyourfullattentiontodriving.Asthe
driver,youhavecompleteresponsibilityfor
safetyintraffic.Only use thefunctionsinsuch
awaythatyoualwaysmaintaincompletecon-
troloveryourvehicleinalltrafficsituations.


Radio
Appliesto:vehicleswith multifunctionsteeringwheelandra-
dio
Appliesto:vehicleswith multifunctionsteeringwheel
>Pressthe[MODE]buttononthemultifunction
steeringwheelrepeatedlyuntiltheRadio/
Mediatabisdisplayed.



Appliesto:vehicleswith multifunctionsteeringwheelplus
>Pressthe|< >|buttononthemultifunction
steeringwheelrepeatedlyuntiltheRadio/
Mediatabisdisplayed.
>Presstheleftcontrolbutton>page16.



Dependingonvehicleequipment,thefollowing
functions
maybeavailableinthedriverinforma-
tionsystem.
—Selectingthefrequencyband:selectandcon-
firmafrequencyband.
—Selectingastationfromthestationlist:select
andconfirmaradiostation.
—Selectingastationfromthepresetslist:select
andconfirmPresetsandthenaradiostation.
—Openingamediasource:selectandconfirmTo
media.
Additionalsettings
—Select:rightcontrolbutton>desiredentry.
See>page223.
G)Tips
PayattentiontotheInfotainmentsystemdis-
playifnecessary.Dependingontheselected
function,itmaybenecessarytousetheMMI
control panel.
Media
Appliesto:vehicleswithmultifunctionsteeringwheeland
media
Requirement:amediadrivemustcontainaudio/
videofiles>page226.
Appliesto:vehicleswithmultifunctionsteeringwheel
>Pressthe[MODE]buttononthemultifunction
steeringwheelrepeatedlyuntiltheRadio/
Mediatabisdisplayed.


Appliesto:vehicleswithmultifunctionsteeringwheelplus
>»Pressthe[<>]buttononthemultifunction
steeringwheelrepeatedlyuntiltheRadio/
Mediatabisdisplayed.
>Presstheleftcontrolbutton>page16.


Depending onvehicleequipment,thefollowing
functionsmaybeavailableinthedriverinforma-
tionsystem.
—Selectingamediasource:selectandconfirma
sourcesuchastheSDcard.
—Switchingtotheradio:selectandconfirmTo
radio.
—Playinganaudio/videofile:selectandconfirm
afile.
—Pausing/resumingplayback:presstheright
thumbwheel@)>page17,fig.11.Toresume
playback,presstherightthumbwheelagain.
—Openingadditionaltrackinformation:select:
rightcontrolbutton>Show"NowPlaying"
screen.
Foradditionalinformation, see>page237.>
163

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Radio

Radiotextisavailable fortheselectedstation.
See>page221.
@Screenview
DisplayCoverartorStationlogo.See
=>page224,Preferredpictureview*.
Displayingthestationlist:

Turnthecontrolknob.Or:pressthe[BACK]but-
ton.
Radiomenu
ee
He[Presets
(2Girne
©-:.Cited
asiM
e-

Fig.205Example:Radiomenu

>Select:[RADIO]button>leftcontrolbutton.
Settingthefrequencyband:selectandconfirm
thedesiredfrequencybandintheradiomenu
>fig.205.Or:pressthe[RADIO]buttonrepeat-
edlyuntilthedesiredfrequencybandisset.Dis-
playsthestationlist.


@Presets
Thepresetslistisdisplayed>page223,Presets.
@SiriusXMalerts
Appliesto:vehicleswithSiriusXMalerts
AfteryouhavestoredaSiriusXMalertforyourfa-
voritetracksorartists>page222,an overview
ofyourfavoritetracksorartistscurrentlybeing
receivedonSiriusXMisdisplayed.
©®SiriuskXM
Appliesto:vehicleswithSiriusXMalerts
TheSiriusXM*channellistisdisplayed.
Additionalfrequencybands
Dependingonthevehicleequipment,youmayal-
sobeabletoselectadditionalfrequencybands
@/@®>fig.205intheselectionmenu.
Presets
You canstoreyourfavoritestationsfromevery
frequencybandinthepresetslist.

>Select:the[RADIO]button>leftcontrolbutton
>Presets.

Requirement:thepresetslistmustbedisplayed.
—Storingpresets:selectandconfirm afreepre-
setspace.Followthesysteminstructions.
—Selectandconfirmastationfromthelistif
necessary.
Requirement:astationlistmustbedisplayed.
—Storingpresets:select:anentryfromthelist>
rightcontrolbutton>Storeaspreset.Or:press
andholdthecontrolknobforseveralseconds.
Theshortcutkeysareautomaticallyassignedto
thepresets1to8.Youcanselectthestationsdi-
rectlyusingthepresetbuttons>page159.

—Displayingthepresetslist:select:[RADIO]but-
ton>Presets.

Requirement:thepresetslistmustbedisplayed.
—Listeningtopresets:selectandconfirmapre-
setfromthelist.
—Moveapreset:selectapresetfromthelist>
rightcontrolbutton>Movepreset.Or:press
andholdthecontrolknobforseveralseconds.
Selectandconfirmthelocationoftheselected
preset.
—Deletingpresets:selectapresetfromthelist>
rightcontrolbutton>Deletepreset>Delete
thispresetorDeleteallpresets.
Additionalsettings
>Select:[RADIO]button>rightcontrolbutton>
Radiosettings.


Thefollowingsettingscanbeselected,depend-
ingonthebandthatisselected:
Stationnames(FM)
Variable:scrollingtexttransmittedbytheFM
stationsisshownintheInfotainmentsystemdis-
play.
223

Radio

Fixed:scrollingtexttransmittedby theFMsta-
tionsisnotshownintheInfotainmentsystem
display.Onlythecurrentsectionofthescrolling
textisdisplayed.
FM/AMHDRadio*
YoucanswitchHDRadioreceptiononoroff.
Channelsorting(SiriusXM*)
YoucansetthechannelsortingforSiriusXMsta-
tionlists*by:
—Channelnumber:thechannelsaresortedinas-
cendingorderaccordingtotheirchannelnum-
ber.
—Channelname:thechannelsarelistedinalpha-
beticalorder.
—Firstcategory,thenchannelnumber:thechan-
nelsaresorted bytheircategoryandthenby
theirchannelnumbers.
—Firstcategory,thenchannelname:thechan-
nelsaresorted bytheircategoryandthenby
theirchannelnames.
Categoryfilter(SiriusXM*)
Thestationsshowninthestationlistcanbefil-
teredby yourpersonalpreferencesandbypro-
gramtype.Theprogramcategoriesthatyoucan
selectdependonwhatisofferedbyyourprovid-
er.SelecttheAllcategoriesoptiontodeactivate
allfilteroptionsanddisplayallavailablestations
inthesatellitestationlist.
“NowPlaying" screen
Whenthefunctionisswitchedon¥andthesta-
tionsorpresetslistisopen,thedisplaywill
Troubleshooting
switchtothe"NowPlaying"screenviewafterap-
proximatelyfiveseconds>page222.Depending
onavailability,informationaboutthesetstation
(such asstationname,artistandstationlogo)
maybedisplayedinthisview.
Preferredpictureview*
Youcansetyourpreferredscreenviewforthe
"NowPlaying"screen>page222.
—Stationlogo:thestationlogoisdisplayed,de-
pendingonavailability.
—Coverart:thealbumcoverisdisplayedifavaila-
ble.
Gracenoteonlinedatabase*
Requirement:theMMImustbeconnectedtothe
Internet.TheCoverartoptionmustbeselected
=>page224,Preferredpictureview”.
Whenthefunctionisswitchedon M,thealbum
coverorgenrecoverforthesongthatisplayingis
loadedfromtheGracenoteonlinedatabase,de-
pendingonavailability.
Subscriptionstatus(SiriusXM)*
Thisoptionisavailablewhenyoursubscriptionis
abouttoexpireorhasalreadyexpired.Theexpi-
rationdateforyourlicenseisdisplayed.
CalltoSiriusXM*:thecontactinformationfor
yoursatelliteradioproviderisdisplayed.Tocall
yoursatelliteradioproviderusingtheMMI,press
CalltoSiriusXM*.

ProblemSolution

Astationwithpoorreceptionisnolonger
displayedinthestationlistonceyou
switchtoadifferentstation.

Storethestationasapresetinadvance.Accessthepre-
setsusingthepresetslist>page223.

224

80A012721BG
Media

Replayvideo”
Whenthisfunctionisswitchedon ¥,thecurrent
videowillreplay.
ShowDVD menu
TheDVDmainmenuopensintheInfotainment
systemdisplay.
—Selectingamenuitem:selectandconfirma
menuitem.Or:moveyourfingerontheMMI
touchcontrolpad*andpressthecontrolknob.
Audiotrack2)
Youcanmanuallysettheaudiotrack(language
andaudioformat).Thelanguageandaudiofor-
matoptionsdependonthevideoDVD.
Subtitles)
Youcanmanuallyselectsubtitlesforplayback.
ThelanguagesavailabledependontheDVD.
Aspect
AudirecommendstheAutomaticsettingforthe
pictureformat.Youcansetthepictureformat
dependingontheactivefileorsource(forexam-
plevideofile*, DVD*).

Aspectra-
tio
Description

Cinema-
scope
Usethissettingfor filmsincinema
format
21:9. Blackbarsareshown
intheupperandloweredgesofthe
Infotainmentsystemdisplay.

OriginalTheimageisdisplayedintheratio
ofthesourceformat.Selectthis
optioniftheimageisdistorted ora
sectionoftheimageiscutoff
whenAutoisselected.

4:3Theimageissettothe 4:3picture
format.Blackbarsareshownon
thesidesoftheInfotainmentsys-
temdisplay.


16:9 Theimageissettothe16:9picture
format.Blackbarsareshowninthe
upperandloweredgesoftheInfo-
tainmentsystemdisplay.



Aspectra-|Description
tio
Automatic|TheMMIdetectsthepicturefor-
matofthesourceanddisplaysthe
imageintheoptimumratio.Black
barsmayappearonthesidesof
thedisplay,dependingonthe
sourceformatandtheInfotain-
mentsystemdisplaythatisinstal-
led.

ZoomTheimageisenlargedtofilltheen-
tireInfotainmentsystemdisplay.
Switchthefunctionoffiftheimage
isdistorted.


)Thefunctionautomaticallyswitchesoffwhenthesourceis
changed.
2)DependingontheDVD,thismaynotbepossibleduring
playback.
G)Tips
—NotallvideoDVDshaveparentalcontrol.
—TheprotectionlevelsfortheParentalcon-
trolarebasedontheUSstandardsfromthe
MotionPictureAssociationofAmerica
(MPAA).Notethattheagelevelsforvideo
DVDsinEuropeancountriesmaydiffer.
—PasswordentryforParentalcontrolwillbe
lockedforapproximatelyoneminuteifyou
entertheincorrectpasswordthreetimesin
arow.Thepasswordcanonlyberesetbyan
authorizedAudidealer.
239

Systemsettings

Switchoffpop-up:whenthefunctionisswitched
on[¥,themessagesintheInfotainmentsystem
displayregardingthechargingstatusofyourcell
phoneinthe Audiphonebox*arehidden.There-
mindernottoforgetyourcellphonewhenleav-
ingthevehicleisalsoswitchedoff.
Tooltips
WhenthisfunctionisswitchedonM,yourMMI
showsyoutipsforinput.Thefrequencyofhow
oftenitdisplaysdecreaseswithtime.
Speechdialogsystem
Appliesto:vehicleswithvoicerecognitionsystem
Dependingonvehicleequipment,thefollowing
functions
maybeavailable:
Commanddisplay:whenthisfunctionisswitch-
edonM,theMMIwillshowyouthepossible
commandsforvoiceinputintherespective
menu.
Shortdialog:whenthisfunctionisswitchedon
,ashorterformofthepromptsisused.
Commandduringvoiceoutput*:thisfunctionis
switchedonatthefactory.Whenthisfunctionis
switchedon[M,youcansaynewcommandsdur-
ingannouncements.Youdonotneedtowaitfor
thesignaltone(beep)duringanannouncement.
Whenthefunctionisswitchedoff(J,youneedto
waitforthesignaltone(beep)tosayanewcom-
mand.


Volume:youcanadjustthevolumeofthe
promptsbyturningthecontrolknob.
Individualspeechtraining(onlywhenthevehi-
cleisstationary):youcanadaptthevoicerecog-
nitionsystemtoyourvoiceorpronunciationinor-
dertoimprovethesystem'sabilitytorecognize
yourspeech.Individualspeechtrainingiscom-
prisedof20speechentriesthatconsistofcom-
mandsandsequencesofnumbers.Youcande-
letetheprogrammedvoicetrainingwiththeRe-
setindividualspeechtrainingfunction.
Displaybrightness
YoucanadjustthebrightnessoftheInfotain-
mentsystemdisplaybyturningthecontrolknob.
246
Factorysettings
Dependingonthevehicleequipment,thefollow-
ingfunctionscanberesettofactorysettings:
—Soundsettings
—Radio
—Mediasettings
—Jukebox*
—Directory
—Telephone
—BluetoothandWi-Fi*
—Navigationsettings*
—Navigationandonlinememory*
—Speechdialogsystem*
—Shortcutkeys
—Messagesettings*
—Apps*
—Tooltips
—Audiconnect*
—Audismartphoneinterface*
Youcanselectthedesiredfunctionsindividually
orallatoncewiththeoptionSelectallentries.
Selectandconfirm Restorefactorysettings.
Gi)Tips
Makesurethatnotonlythesettingswerede-
letedbutalsothestoreddata,ifnecessary.
Connectionmanager
Introduction
Theconnectionmanagerprovidesanoverviewof
yourconnecteddevicesandtheirnetworkstatus.

>Select:[MENU]button>Settings>leftcontrol
button>MMIsettings>Connectionmanager.
>Selectandconfirmamenuitem.

If amobiledevicewasalreadyconnectedandyou
selectandconfirmthecorrespondingmenuitem,
thedevicenameandconnectionstatusaredis-
playedunderthemenuitem.
Youcanindividuallyconnect(M)ordisconnect
(L))apaireddevice.