2019 AUDI Q5 warning

80A012721BG
Careandcleaning

Careandcleaning
Generalinformation
Regular,propercarehelpstomaintainyourvehi-
cle'svalue.Itcanalsobearequirementwhen
submittingwarrantyclaimsforcorrosiondamage
andpaintdefectsonthebody.
Therequiredcleaningandcareproductscanbe
obtained
fromanauthorizedAudidealerorau-
thorizedServiceFacility.Readandfollowthein-
structionsforuseonthepackaging.

ZAWARNING
—Usingcleaningandcareproductsincorrectly
canbedangeroustoyourhealth.
—Alwaysstorecleaningandcareproductsout
ofreachofchildrentoreducetheriskofpoi-
soning.

@Forthesakeoftheenvironment
—Purchaseenvironmentally-friendlycleaning
productsifpossible.
—Donotdisposeofcleaningandcareprod-
uctswithhouseholdtrash.
Carwashes
Thelongerthat depositssuchasinsects,bird
droppings,treesaporroadsaltremain ontheve-
hicle,themorethesurfacecanbedamaged.High
temperaturessuchasthosecausedbysunlight
increasethedamagingeffect.
Beforewashing,rinseoffheavydepositswith
plentyofwater.
Stubborndepositssuchasbirddroppingsortree
saparebestremovedwithplentyofwateranda
microfibercloth.
Also,washtheundersideofyourvehicleonce
roadsaltstops beingusedfortheseason.
Pressurewashers
Whenwashingyourvehiclewithapressurewash-
er,alwaysfollowthe operatinginstructions pro-
videdwiththepressurewasher.Thisisespecially
importantinregardtothepressureandspraying
distance.Donotaimthespraydirectlyatthe
sealsonthesidewindows,doors,lidsorthesun-
roof*orattires,rubberhoses,insulatingmateri-
al,sensors*orcameralenses*.Keepadistanceof
atleast16in(40cm).
Donotremovesnowandicewithapressure
washer.
Neveruseconenozzlesorhighpressurenozzles.
Thewatertemperaturemustnotbeabove140°F
(60°C).
Automaticcarwash
Sprayoffthevehiclebeforewashing.
Makesurethatthewindowsandroof*areclosed
andthewindshieldwipersareoff.Followinstruc-
tionsfromthecarwashoperator,especiallyif
thereareaccessoriesattachedtoyourvehicle.
Ifpossible,usecarwashesthatdonothave
brushes.
Washingbyhand
Cleanthevehiclestartingfromthetopandwork-
ingdownwardusingasoftspongeorcleaning
brush.Usesolvent-freecleaningproducts.
Washingvehicleswithmattefinishpaintby
hand
Toreducetheriskofdamagingthepaintwhen
washing,firstremovedustandlargeparticles
fromyourvehicle.Insects,greasespots,andfin-
gerprintsarebestremovedwithaspecialcleaner
formattefinishpaint.
Applytheproductusingamicrofibercloth.Tore-
ducetheriskofdamagingthepaintsurface,do
notuse toomuchpressure.
Rinsethevehiclethoroughlywithwater.Then
cleanusinganeutralshampooandasoftmicro-
fibercloth.
Rinsethevehiclethoroughlyagainandletitair
dry.Removeanywaterresidueusingachamois.

ZAWARNING
—Toreducetheriskofaccidents,onlywash
thevehiclewhentheignitionisoffandfol-
lowtheinstructionsfromthecarwashoper-
ator.

343

Careandcleaning




Water-baseddeposits
suchascoffee,tea,
blood,etc.
ComponentSituationSolution
SafetybeltsDepositsMildsoapsolution2,allowtodrybeforelettingthemre-
tract
Textiles,Depositsadheringto|Vacuumcleaner
artificialleather,|thesurface
AlcantaraAbsorbentclothandmildsoapsolution®

Oil-baseddeposits
suchasoil,make-up,
etc.
Applyamildsoapsolution®),blotawaythedissolvedoilor
dye,treatafterwardwithwater,ifnecessary

Specifictypesofde-
positssuchasink,
nailpolish,latex
paint,shoepolish,
etc.
Specialstainremover,blotwithabsorbentmaterial,treat
afterwardwithmildsoapsolution,ifnecessary»

NaturalleatherFreshstainsCottonclothwithamildsoapsolution®

Water-baseddeposits
suchascoffee,tea,
blood,etc.
Freshstains:absorbentcloth
Driedstains:stainremoversuitableforleather

Oil-baseddeposits
suchasoil,make-up,
etc.
Freshstains:absorbentclothandstainremoversuitable
forleather
driedstains:Oilcleaningspray

Specifictypesofde-
positssuchasink,
nailpolish,latex
paint,shoepolish,
Spotremoversuitableforleather



nents

etc.
CareRegularlyapplyconditioningcreamthatprotectsfrom
lightandpenetratesintothematerial.Usespecialcolored
conditioningcream,ifnecessary.
Carboncompo-DepositsCleanthesamewayasplasticcomponents

a)Mildsoapsolution:maximumtwotablespoonsofneutralsoapin1quart(1liter)ofwater

ZXWARNING

Wiperbladechatterisalsopossible.
Thewindshieldmustnot betreatedwithwa-
ter-repellingwindshieldcoatingagents.Un-
favorableconditionssuchaswetness,dark-
ness,orlowsuncanresultinincreasedglare.
—Nevercleanheadlightsortaillightswitha
dryclothorsponge.
— Donotuseanycleaningproductsthat con-
tainalcohol,becausetheycouldcause
crackstoform.
—Wheels

@)Note
—Headlightsandtaillights
346
—Neveruseanypaintpolishorotherabra-
sivematerials.
—Damagetotheprotectivelayeronthe
rims,suchasstonechipsorscratches,
mustberepairedimmediately.

80A012721BG
Emergencyassistance

Emergencyassistance
Generalinformation
>Parkthevehicleasfaraspossiblefrommoving
trafficinthe eventofabreakdown.Intheevent
ofaflattire,parkthevehicleonalevelsurface.
Ifyouareonasteephill,beespeciallycareful.
>Set theparkingbrake.
>Switchtheemergencyflasherson.
>Havethepassengersexitthevehicle.They
shouldmovetoasafeplace,forexamplebe-
hindaguardrail.

ZAWARNING
Follow thestepsgivenabove.Thisisforyour
protectionandtheforthesafetyof otherson
theroad.

Equipment
Vehicletoolkit,tiremobilitykit,and
vehiclejack
Appliesto:vehicleswiththevehicletoolkit,tiremobilitykit,
andvehiclejack


Fig.268Luggagecompartment:vehicletoolkit,vehicle
jack,tiremobilitykit,andcompressor
Thevehicletoolkit,vehiclejack,tiremobilitykit
andcompressorarestoredintheluggagecom-
partmentunderthecargofloorcover.Liftthe
cargofloorusingthehandle.

ZAWARNING
Improperuseofthevehiclejackcan causese-
riouspersonalinjuries.
—Neverusethescrewdriverhexheadtotight-
enwheelbolts,sincetheboltscannotattain
thenecessarytighteningtorqueifyouuse



the hexhead,potentiallycausinganacci-
dent.
— Thefactory-suppliedjackisintendedonly
foryourvehiclemodel.Undernocircum-
stancesshoulditbeusedtoliftheavyvehi-
clesorotherloads;youriskinjuringyour-
self.
—Neverstarttheenginewhenthevehicleis
raised,whichcouldcauseanaccident.
—Supportthevehiclesecurelywithappropri-
atestandsifworkistobeperformedunder-
neaththevehicle;otherwise, thereisapo-
tentialriskforinjury.
—NeverusethejacksuppliedwithyourAudi
onanothervehicle,particularlyonaheavier
one.Thejackisonlysuitableforuseonthe
vehicleitcamewith.
G@)Tips
Thevehiclejackinyourvehicleismainte-
nance-free.

Tiremobilitykit
Appliesto:vehicleswithtiremobilitykit
>Readandfollowtheimportantsafetyprecau-
tions>page349.
>Set theparkingbrake.
>Selectthe"P"selectorleverposition.
> Checkifarepairwiththetiremobilitykitispos-
sible>page349.
OTemaaRieeechaAldi
Appliesto:vehicleswithtiremobilitykit

B8K-1475



Fig.269Tire: tiredamagethatcannotberepaired
349

Emergencyassistance

Thetirerepairisonlymeantfortemporaryuse.
Changethedamagedtireassoonaspossible
oA.
Ifthetireispiercedbyanobjectsuchasanail,
donotremovetheobjectfromthetire.
Thetiremobilitykitcan beusedattemperatures
aslowas-4°F(-20°C).
Thetiremobilitykitmustnotbeused:
—Ifthetirehascutsorpuncturesthatare larger
than0.16in(4mm)@©fig.269
—Iftherimisdamaged(2)
—Ifyouhavedrivenwithverylowtirepressureor
withoutairinthetire@)
SeeanauthorizedAudidealerorauthorizedAudi
ServiceFacilityforassistanceinthesesituations.

ZA\WARNING
—Pleasenotethatthetiremobilitykitcannot
be
usedinallsituations,andthatitmayon-
lybeusedtemporarily.
— Thetiresealantmustnotcomeincontact
withskin,eyes,orclothing.
—If tiresealantcomesintocontactwithyour
eyesoryourskin,thoroughlyrinsetheaf-
fectedareaimmediatelywithcleanwater.
—Donotinhalethefumes.
—Ifyouswallowanyofthetiresealant,thor-
oughlyrinseyourmouthimmediatelyand
drinkalotofwater.Donotinducevomiting.
Seekmedicalattentionimmediately.
—Changeyourclothingimmediatelyifit
comesintocontactwithtiresealant.
—Ifanallergicreactionoccurs,seekmedical
attentionimmediately.
—Keepthetiresealantawayfromchildren.

@)Tips
—Ifsealantleaks,allowittodryinplace.You
canthenpeelitofflikeasticker.
—Notetheexpirationdateonthesealantbot-
tle.Replace thetiresealantatanauthorized

D_Thecompressormaylookdifferent.However,thewayitis
operatedisgenerallythesame.
350
AudidealerorauthorizedAudiServiceFa-
cility.
—Radioreceptioncanbeinterruptedwhen
operatingthecompressor.
—Follow thelegalregulationsthatareappli-
cableinthecountrywhereyouareoperating
thevehicle.

Repairingtires
Appliesto:vehicleswithtiremobilitykit

RAZ-0054]





Fig.271Diagram:tiremobilitykitconnection
Requirement:thetiremobilitykitmustbelaid
outandreadyforuse>page349.
Settingupthetiremobilitykit
>Openthecover@)onthecompressor)
>fig.270.
>Removetheconnector(4)andpressurehose(5)
withpressuregaugefromthehousing.
>Connectthecompressorpressurehose(S)to
the flange©onthetiresealantbottle@.
>Insertthesealantbottlewiththeflangeatthe
bottomintotheopening@)onthecompressor
cover.

80A012721BG
Emergencyassistance

>Removethevalvecapfromthefaultytire.
>Installthefillerhose@)onthevalve(7)
>fig.271.
>Connecttheplug@)©fig.270toanoutletin
thevehicle.
>Switchtheignitionon.
Inflatingatire
> Movetheswitch(8)>fig.271onthecompres-
sorintopositionI.
>Inflatethetiretobetween29psi(200kPA)
and36psi(250kPA)andreadthepressureon
thegauge.
>Ifthistirepressureisnotreached,removethe
fillerhose.Driveslowlyapproximately33feet
(10m)forwardorinreverse sothatthesealant
canbedistributedinthetire.Inflatethetire
again>A\.
ZAWARNING
—Readandfollowthemanufacturer'ssafety
precautionsonthecompressorandinthein-
structionsonthebottleofsealant.
—Ifatirepressureof29psi(200kPA)cannot
reachedafterinflatingfor6minutes,then
thetireistooseverelydamaged.Donotcon-
tinuedriving.
—Ifthetirecannotberepairedwiththetire
sealant,seeanauthorizedAudidealerorau-
thorizedAudiServiceFacilityforassistance.
@Tips
Donotoperatethecompressorformorethan
sixminutescontinuously,oritcanoverheat.
Oncethecompressorhascooled,youcancon-
tinuetouseit.
feyeats]
Appliesto:vehicleswithtiremobilitykit



> Affixthestickerthatsays"max.50mph(max.
80km/h)"thatisprovidedwiththetiremobili-
tykitwithinthedriver'sfieldofvision.
>Stopthevehicleafterdrivingforabout10mi-
nutesandcheckthetirepressure.
>Ifthetirepressureislowerthan19psi(130
kPA),thenthetireistooseverelydamaged.Do
notcontinuedriving.

ZAWARNING
Payattentiontothefollowingafterrepairing
thetire:
—Donotdrivefasterthan50mph(80km/h).
—Avoidhardacceleration orbrakinganddriv-
ingfastaroundcurves.
— Thevehiclemaybecomemoredifficultto
control.
—Ifthetireistooseverelydamaged,seean
authorizedAudidealerorauthorizedAudi
ServiceFacilityforassistance.


(*)Forthesakeoftheenvironment
Youcangivetheusedtiresealantbottletoan
authorizedAudidealerorauthorizedAudi
ServiceFacilityfor disposal.
@)Tips
Remembertoobtainanewbottleofsealant
fromanauthorizedAudidealerorauthorized
AudiServiceFacilityafterrepairingatire.
Changingatire
Youmustcompletethepreparationbefore
changingatire.
>Readandfollowtheimportantsafetyprecau-
tions>page349.
>»Set theparkingbrake.
>Selectthe"P"selectorleverposition.
>Whentowingatrailer:disconnectthetrailer
fromyourvehicle.
>Switchonwheel changemode*intheInfotain-
mentsystem:[MENU]button>Vehicle> left
controlbutton>Service&checks>Airsuspen-
sion:wheelchange.
>Switchtheignitionoff.


Thevehiclejackmode*switchesoffautomatically
atspeedsabove6mph(10km/h).

ZAWARNING
Whenusingthevehiclejack*onaroadwitha
steephillorwhenoffroad,youmusttakeex-
traprecautionstopreventthevehiclefrom>


351

Emergencyassistance


rolling.Usesuitableobjects toblockthefront
andbackofthewheelthatisdiagonalfrom
thewheelwiththeflattire.

Z\WARNING
Youoryourpassengerscouldbeinjuredwhile
changingawheelifyoudonotfollowthese
safetyprecautions:
—Ifyouhaveaflattire,moveasafedistance
offtheroad.Turnofftheengine,turnthe
emergency
flashersonanduseotherwarn-
ingdevicestoalertothermotorists.
—Makesurethatpassengerswaitinasafe
placeawayfromthevehicleandwellaway
fromtheroadandtraffic.
—Tohelppreventthevehiclefrommoving
suddenlyandpossiblyslippingoffthejack*,
alwaysfullysettheparkingbrakeandblock
thefrontandbackofthewheeldiagonally
oppositethewheelbeingchanged.When
onefrontwheelisliftedofftheground,
placingtheAutomaticTransmissioninP
(Park)willnotpreventthevehiclefrommov-
ing.
—Beforeyouchangeawheel, besurethe
groundislevelandfirm.Ifnecessary,usea
sturdyboardunderthejack*.
—Alwaysstorethevehicletoolkit,thejack*
andthereplacedtireintheluggagecom-
partment>page61.

@Tips
—Obeyalllaws.
—Beforechangingthewheel,youmustacti-
vatethejackingmode*,sothattheauto-
maticcontrolsfortheairsuspension*do
notmakeitmoredifficulttoliftthevehicle
withthejack*>page353.
352
Removingthecaps

B4L-1337

Fig.272Wheel:wheelboltswithcaps
>Slidetheplasticclipfromthevehicletoolkit
ontothe capuntilitengages>fig.272.
>Removethecapwiththeplasticclip.
Looseningthewheelbolts
B8K-1481
fh
Fig.273Wheel:looseningthewheelbolt
>Slidethewheelwrenchfromthevehicletoolkit
allthewayontothewheelbolt.
>Turn thewheelboltapproximatelyoneturnto
theleft.Toachievetherequiredtorque,hold
theendofthewheelwrench.Ifthewheelbolt
willnotloosen,presscarefullyonthewheel
wrenchwithyourfoot.Holdontothevehiclese-
curelywhiledoingthisandmakesureyourfoot-
ingisstable.

ZA\WARNING
Toreducetheriskofanaccident,onlyloosen
thewheelboltsgentlyoneturnbeforeraising

thevehiclewiththevehiclejack*.

80A012721BG
Emergencyassistance

Raisingthevehicle
Appliesto:vehicleswithvehiclejack

BFY-0032



Fig.275Sill:positioningthevehiclejack
> Placethevehiclejackfromthevehicletoolkit
onafirmsurface.Useaflat,stablesupportif
necessary.Onaslipperysurfacesuchastile,
youshoulduseanon-slippadsuchasarubber
mat>A\.
> Findthemarkingonthesillthatisclosestto
thetirethatwillbechanged>fig.274.Behind
themarking,thereisaliftingpointontheside
sillforthevehiclejack.
>Turn thehandwheeltoraisethevehiclejackun-
dertheliftingpointonthesidesilluntilthe
bracketonthejack@)completelycoversthe
notch
onthevehicle.
>
Alignthevehiclejacksothebracket@)covers
the notchandthebase(2)isflatontheground.
Thebase(@)mustbedirectlyunderthemount-
ingpoint@.
>Installtherodonthevehiclejack:Insertthe
rodintotheopeningonthehandwheel.Turn
the
cranktotheleftorrighttosecureit.
>Continueraisingthevehiclejackwiththecrank
untilthewheelliftsoffthegroundslightly.

ZAWARNING
— Makesurethevehiclejackisstable.Thereis
ariskofinjurywhenthegroundisslippery
orsoft,becausethevehiclejackcouldslide
orsink.
—Onlyraiseyourvehiclewiththevehiclejack
providedbythefactory.Ifyouuseavehicle
jackdesignedforanothervehicle,yourvehi-
clecouldslipandcauseinjury.
—Positionthevehiclejackonlyatthedesig-
natedmountingpointsonthesidesilland
alignthejack.Otherwise,thevehiclejack
couldslipandcauseaninjuryifitdoesnot
have
sufficientholdonthevehicle.
—Vehicleswithairsuspension”:changesin
temperatureorloadcanaffectthe heightof
thestoppedvehicle.
—To reducetheriskofanaccident,neverstart
theenginewhenthevehicleisraised.
—Toreducetheriskofinjury,supportthevehi-
clesecurelywithsuitablestandsifworkisto
beperformedunderneaththevehicle.


Z\WARNING
Tohelppreventinjurytoyourselfandyour
passengers:
—Donotraisethevehicleuntilyouaresure
thejackissecurelyengaged.
—Passengersmustnotremaininthevehicle
whenitisjackedup.
—Makesurethatpassengerswaitinasafe
place
awayfromthevehicleandwellaway
fromtheroadandtraffic.
—Makesurejackpositioniscorrect,adjustas
necessaryandthencontinuetoraisethe
jack.
—Ifworkhastobedoneunderthevehicle,en-
surethatit issafelysupportedonsuitable
stands-riskofinjury!
—Neverstarttheenginewhenthevehicleis
onthejack-riskofaccident!
CG)Note
DonotLiftthevehiclebythesill.Positionthe
vehiclejackonlyatthedesignatedmounting
pointsonthesidesill.Otherwise,yourvehicle
couldbedamaged.>
353

Emergencyassistance

@Tips
Thevehiclejackmode*switchesoffautomati-
callyatspeedsabove6mph(10km/h).
Removingandinstallingawheel
B8K-1479


Fig.277Wheel:alignmentpininthe tophole

Removingawheel
>Removethetopwheelboltcompletelyusing
thehexsocketinthescrewdriverhandlefrom
thevehicletoolkit>fig.276andplaceitona
cleansurface.
>Theninstallthealignmentpinfromthevehicle
toolkitintheemptywheelboltholebyhand
>fig.277.
>Removetherestofthewheelbolts.
>Removethewheel>().Thealignmentpinre-
mainsintheholewhiledoingthis.
Installingawheel
Readthedirectionson>page354wheninstal-
lingunidirectionaltires.
>Slidethewheelonoverthealignmentpin>@.
>Installthewheelboltsandtightenthemgently
usingthehexsocket.
>Removethealignmentpinandtightenthere-
mainingwheelbolt.
354
>Carefullylowerthevehicleusingthevehicle
jack*.
>Tightenthewheelboltsinadiagonalpattern
usingthewheelwrench.
Thewheelboltsmustbecleanandloosenand
tighteneasily.Checkthecontactsurfacesforthe
wheelandhub.Contaminantsonthesesurfaces
mustberemovedbeforeinstallingthewheel.

ZA\WARNING
Neverusethe hexsocketinthescrewdriver
handleorthehexsocketwrenchwiththe
ratchettoloosenortightenthewheelbolts.
This increasestheriskofanaccident,because
youwillnot beabletoachievethecorrect
tighteningspecification.
@)Note
Whenremovingorinstallingthe wheel,the
rim
couldhitthebrakerotoranddamagethe
rotor.Workcarefullyandhaveasecondper-
sonhelp you.
(i)Tips
—Whenmountingtireswithunidirectional
treaddesignmakesurethetreadpatternis
pointedtherightway>page354.
— Thewheelboltsshould becleanandeasyto
turn.Checkfordirtandcorrosiononthe
matingsurfacesofboththewheelandthe
hub.Removealldirtfromthesesurfacesbe-
foreremountingthe wheel.
Unidirectionaltires
Aunidirectionaltireprofileisidentifiedbyarrows
onthetiresidewallthatpointintherunningdi-
rection.Youmustalways maintainthespecified
runningdirection.Thisisnecessarytoensurethe
tire'soptimumperformanceinregardtoadhe-
sion,runningnoise,andfriction,andtoreduce
theriskofhydroplaning.


Tobenefitfullyfromtheadvantagesoftheuni-
directionaltiredesign,youshouldreplacefaulty
tiresassoonaspossibleandrestorethecorrect
runningdirectiononallofthetires.