2019 AUDI Q3 emergency towing

Table of contents


216
216
233
Care and cleaning................ 236
Generalinformation..............00. 236
Carwashes « seis « s wwon 2s ewe eo meee oo 236
Cleaning and care information......... 237
Placing your vehicle out of service...... 241
Do Tt YOurselt ices 6 csccie 6 ceccce es waren 242
Emergency assistance........... 242
General information................. 242
Equipment scarecs « arses « seams we enenams a « sae 242
Changing atire...................000- 242
Spare tir wc = s eeu = ¢ news + ¢ aus 5 eee 245
JUMP StArbING « ciswsos ow cessae oo esusnee o a ewes 246
TOWING «061s 248
Fuses and bulbs.................. 251
Fuses... 0... eee eee eee eee 251
BUlDSiac s « caw & ¥ Rove & & Senne 2 F RaPOR 3 ga 253
Customer information........... 255
Data privacy..................000. 255
Image recording............-..2+-+5- 255
DatasmMemoOries’. . vase + waves m 6 emcees o 6 on 255
Transmitted information.............. 256
Accessories and technical
CHangeS......... eee eee ee eee 258
Waltrant)’: = sess < seen sy emem ce eee ee 258
Audi Literature Shop................. 258
Driving in other countries 258
Maintenance, repairs, and technical
MOCITFICATIONS secre x & meme 6 DEKE we er 258
Accessories and parts................ 260
Reporting Safety Defects.............. 260
Declaration of compliance for
telecommunications equipment and
electronic systems ............--0000- 261
TWeCHnicalidatal. « «cess sec oo essen 263
Identification data................00. 263
Vehiclé datates ss news =v sews vv eee ces 263
Index ...... 0... cece eee 265

83A012721BA
Opening and closing

> Install the cap in the opening and close the
door.
Once the front passenger’s door or rear doors
close, it will no longer be possible to open them
from the outside. The front doors can be opened
from the inside by pulling the door handle one
time. The rear doors can be unlocked from the in-
side by pulling the door handle one time and
then opened by pulling the door handle again. If
the child safety lock in one of the rear doors is ac-
tivated, you must first pull the door handle from
the inside. Then you can open the door from the
outside.

ZA WARNING
Follow the safety precautions > page 28.
Pee
Applies to: vehicles with anti-theft alarm system

If the anti-theft alarm system detects a vehicle
break-in, audio and visual warning signals are
triggered. The anti-theft alarm system is switch-
ed on or off when locking or unlocking your vehi-
cle. If the alarm is triggered, it will shut off auto-
matically after a certain amount of time.
Switching the alarm off manually
> To switch the alarm off, press the G button on
the vehicle key or switch the ignition on.
Depending on the vehicle equipment, the anti-
theft alarm system may have the following fea-
tures:
Break-in security feature
The alarm will sound if there is a break-in at the
doors, hood, and/or luggage compartment lid.
Interior/towing protection monitor
The alarm will be triggered if there are move-
ments detected in the vehicle interior (for exam-
ple, by animals) or if there is a change in the vehi-
cle angle (for example, when the vehicle is being
towed).
You can prevent the alarm from being triggered
by deactivating the interior/towing protection
monitor.
Deactivating the interior/towing protection
monitor
There are the following options for deactivating
the interior/towing protection monitor:
> Press the ff button on the vehicle key a second
time within two seconds. Or
> Applies to: vehicles with convenience key:
Touch the sensor on a front door handle a sec-
ond time within two seconds. Or
> Turn the vehicle key in the door lock to the close
position a second time within two seconds.
If you lock the vehicle, then the interior/towing
protection monitor will stay off until the next
time the vehicle is unlocked.

ZA\ WARNING
No one, especially children, should stay in the
vehicle when it is locked from the outside, be-
cause the windows can no longer be opened
from the inside. Locked doors make it more
difficult for emergency workers to enter the
vehicle, which puts lives at risk.
@) Tips
The interior/towing protection monitoring on-
ly functions correctly when the windows and
the roof* are closed.

31

83A012721BA
Driving

> To start driving and release the parking brake
automatically, press the accelerator pedal as
usual.
In addition to releasing the parking brake auto-
matically, other convenience and safety functions
are available when you start driving > page 92,
Hold assist.
Preventing the automatic parking brake
release
The vehicle could begin rolling unintentionally,
depending on the hill or if towing a trailer.
> To prevent the parking brake from releasing au-
tomatically, pull and hold the switch and
press the accelerator pedal. The parking brake
remains set and prevents the vehicle from roll-
ing backward.
> You can release the ©) switch again once you
are sure that you are giving enough driving
force
to the wheels by pressing the accelerator
pedal.
Emergency braking function
You can use the emergency braking function in an
emergency situation, or if the standard brake op-
eration malfunctions or is disabled.
> Pull and hold the ©) switch.
> As soon as you release the ©) switch or acceler-
ate, the braking will stop.
Pulling and holding the ©) switch while driving
the vehicle activates the emergency braking func-
tion. The vehicle is braked at all four wheels by
activating the hydraulic brake system. The brak-
ing effect is similar to heavy braking > A\.
To reduce the risk of activating the emergency
braking by mistake, a warning tone (buzzer)
sounds when the ©) switch is pulled. Emergency
braking stops as soon as the ©) switch is released
or the accelerator pedal is pressed.
Parking
> Press the brake pedal to stop the vehicle.
> Pull the ©) switch to set the parking brake.
> Select “P”.
> Turn the engine off > A\.
> Turn the steering wheel when parking on in-
clines so that the wheels will roll into the curb
if the vehicle starts moving.

ZA\ WARNING
— Do not press the accelerator pedal inadver-
tently if a gear is selected when the vehicle
is stationary and the engine is running. Oth-
erwise, the vehicle will start to move imme-
diately and this could result in an accident.
— Emergency braking should only be used in
an emergency, when the normal brake pedal
has failed or the brake pedal is obstructed.
During emergency braking, your vehicle will
brake similar to heavy braking. ESC and the
associated components (ABS, ASR, EDL) can-
not overcome the laws of physics. Around
curves and when road or weather conditions
are bad, a full brake application can cause
the vehicle to skid or the rear end to swerve,
which increases the risk of an accident.
— Always set the parking brake when leaving
your vehicle, even if for a short period of
time. If the parking brake is not set, the ve-
hicle could roll away, increasing the risk of
an accident.
— If the power supply fails, you cannot set the
parking brake if it is released. In this case,
park the vehicle on level ground and secure
it by engaging the "P” gear. Contact an au-
thorized Audi dealer or authorized Audi
Service Facility for assistance.
— If you leave the vehicle, switch the ignition
off and take the key with you. This applies
particularly when children remain in the ve-
hicle. Otherwise, children could start the ve-
hicle, release the parking brake, or operate
electrical equipment such as power win-
dows, which increases the risk of an acci-
dent.
— No one, especially children, should remain in
the vehicle when it is locked. Locked doors
make it more difficult for emergency work-
ers to get into the vehicle, which puts lives

at risk.

91

Assist systems

Assist systems
General information
Safety precautions

ZA WARNING
— As the driver, you are always completely re-
sponsible for all driving tasks. The assist
systems cannot replace the driver's atten-
tion. Give your full attention to driving the
vehicle, and be ready to intervene in the
traffic situation at all times.
— Activate the assist systems only if the sur-
rounding conditions permit it. Always adapt
your driving style to the current visual,
weather, road, and traffic conditions.
— Loose objects can be thrown around the ve-
hicle interior during sudden driving or brak-
ing maneuvers, which increases the risk of
an accident. Store objects securely while
driving.
— For the assist systems to be able to react
correctly, the function of the sensors and
cameras must not be restricted. Note the in-
formation on sensors and cameras
=> page 105 or > page 106.

@ Tips
— Pay attention to applicable local regulations
relating to driving tasks, leaving space for
emergency vehicles, vehicle distance, speed,
parking location, wheel placement, etc. The
driver is always responsible for following
the laws that are applicable in the location
where the vehicle is being operated.
— You can cancel a steering or braking inter-
vention by the system, by braking or accel-
erating noticeably, steering, or deactivating
the respective assist system.
— Always check the assist systems settings be-
fore driving.
104
System limitations
ZA WARNING
— The use of an assist system cannot over-
come the natural laws of physics. A collision
cannot be prevented in certain circumstan-
ces.

— Warnings, messages, or indicator lights may
not be displayed or initiated on time or cor-
rectly, for example, if vehicles are approach-
ing very fast.
— Corrective interventions by the assist sys-
tems, such as steering or braking interven-
tions, may not be sufficient or they may not
occur. Always be ready to intervene.
G) Tips
— Due to the system limitations when detect-
ing the surrounding area, the systems may
warn or intervene unexpectedly or too late
in certain situations. The assist systems may
also interpret a driving maneuver incorrectly
and then warn the driver unexpectedly.


— The systems may not function as expected
in unusual driving situations, such as driving
offroad, on unpaved roads, on loose ground,
on inclines, or on grooves in the road.
— The systems may not function correctly in
unclear traffic situations, such as turning
lanes, exit ramps, construction zones, rises
or dips that obstruct visibility, intersections,
toll stations, or city traffic.
—In trailer mode, some assist systems may be
limited, may not react as usual, or may be
unavailable. Please refer to the instructions
for towing a trailer located in > page 101.
— If accessories have been mounted on the
steering wheel, the ability for the steering
systems to react may be limited.

Emergency assistance

Emergency assistance
General information
> Park the vehicle as far as possible from moving
traffic in the event of a breakdown. In the event
of a flat tire, park the vehicle ona level surface.
It you are ona steep hill, be especially careful.
> Set the parking brake.
> Switch the emergency flashers on.
> Have the passengers exit the vehicle. They
should move to a safe place, for example be-
hind a guard rail.

Z\ WARNING
Follow the steps given above. This is for your
protection and the for the safety of other driv-
ers.

Equipment
Vehicle tool kit/vehicle jack
Applies to: vehicles with vehicle tool kit and vehicle jack


Fig. 153 Luggage compartment: Cargo floor cover
The vehicle tools and vehicle jack* are stored in
the luggage compartment under the floor cover.
> Lift up the cargo floor with the plastic handle
until it is clamped behind the tabs on both side
panels.
> If necessary, lift out the center floor panel.
Applies to: vehicles with spare tire/subwoofer
> Turn the handwheel counter-clockwise and re-
move it.
> Remove the subwoofer* > page 245.
> Remove the spare tire*.
242
@ Tips
The vehicle jack* in your vehicle is mainte-
nance-free.
Changing a tire
You must complete the preparation before
changing a tire.
> Read and follow the important safety precau-
tions > page 242.
> Set the parking brake.
> Select the “P” position.
>» When towing a trailer: disconnect the trailer
from your vehicle.
> Lay out the vehicle tool kit > page 242 and the
spare tire > page 245.
> Switch the ignition off.

Z\ WARNING
When using the vehicle jack* on a road with a
steep hill or when offroad, you must take ex-
tra
precautions to prevent the vehicle from
rolling. Use suitable objects to block the front
and back of the wheel that is diagonal from
the wheel with the flat tire.

Removing the cover
\
i
Fig. 154 Wheel: Wheel bolts with caps

X

me) 4

> Slide the plastic clip from the vehicle tool kit
onto the cap until it engages > fig. 154.
> Remove the cap with the plastic clip.

Emergency assistance

bolted securely to the engine block, or to
the engine block itself. If the vehicle battery
in the vehicle being jump started is not
vented to the outside, there is a risk of ex-
plosion due to hydrogen gas.
Gi) Tips
Make sure that the connected jump start ca-
bles have sufficient contact with metal.
Towing
erasure)
You should only perform the steps that follow if
you have the necessary tools and technical ex-
pertise.
Towing requires a certain amount of practice. Au-
di recommends contacting a towing company to
have the vehicle transported.
You should only have your vehicle towed by an-
other vehicle when disabled in exceptional cir-
cumstances. Inexperienced drivers should not
tow.
Notes on towing
When the engine is stopped, the transmission
will not be sufficiently lubricated if traveling at
high speeds and long distances:
— The maximum permitted towing speed is 30
mph (50 km/h).
— The maximum permitted towing distance is 30
miles (50 km).
Additional information on towing with a tow
truck
The vehicle may only be towed with the front axle
raised. Do not wrap any chains or cables around
the brake lines.
If the vehicle should be towed with the axle
raised, then the ignition must be switched off to
reduce the risk of damage to the drivetrain.
Tow bar and towing cable
The vehicle can be towed with a tow bar or tow-
ing cable. Both drivers should be familiar with
248
the special considerations when towing, especial-
ly when using a towing cable.
Always make sure the traction force does not ex-
ceed the permitted level and there are no shock
loading conditions. There is always the risk of the
coupling becoming overloaded when driving off-
road.
For the most safety and security, drive with a tow
bar. You should use a towing cable only if a tow
bar is not available. Use a towing cable made of
synthetic elastic cable similar elastic material.

ZA\ WARNING
— Towing highly increases the risk of an acci-
dent, for example from colliding with the
towing vehicle.
—To reduce the risk of an accident, do not al-
low anyone to remain inside the vehicle
when it is being transported by a tow truck
or a special transporter.
@) Note
— If normal towing is not possible, for exam-
ple if the transmission is faulty or if the
towing distance is greater than 30 miles
(50 km), then transport the vehicle on a
special carrier.
— If the vehicle is towed by a tow truck at the
axle that is not permitted, this can cause se-
vere damage to the transmission.
— The vehicle must not be tow started for
technical reasons.
(i) Tips
— If the power supply is interrupted, then it
will not be possible to move the selector
lever out of the "P" position. The parking
lock must be released using the emergency
release before towing the vehicle
> page 85.
— Switch Audi pre sense* off > page 123 when
loading the vehicle onto a vehicle carrier,
train, ship, or other type of transportation,
or when towing the vehicle. This can prevent
an undesired intervention from the pre
sense* system.

83A012721BA
Emergency assistance

— Follow the local legal regulations for tow-
ing.
Read and follow the important information under
=> page 248.
Preparations
> Only secure the towing cable or tow bar at the
designated towing loops > page 249,
=> page 249.
> Make sure the towing cable is not twisted. Oth-
erwise it could disconnect from the towing loop
while towing.
> Switch the emergency flashers on in both vehi-
cles > page 45. However, do not do this if it
prohibited by law.
Towing vehicle (front)
> Only start to drive when the towing cable is
taut.
> Press the brake pedal very carefully.
> Avoid sudden braking or driving maneuvers.
Vehicle being towed (rear)
> Make sure the ignition is switched on so that
the steering wheel is not locked and so that you
can use the turn signals, the horn, and the
windshield wipers if needed > A\.
> Switching it off before the vehicle has stopped
may impair the function of the brake booster
and power steering. You would then need to
use more force to steer and brake the vehicle.
> Release the parking brake > page 90.
> Select the “N” selector lever position.
> Make sure the towing cable is always taut.

A WARNING
Never tow a vehicle using a tow bar or towing
cable if the vehicle does not have electrical

power.


Front towing loop

Fig. 164 Front bumper: installing the towing loop
The threaded opening for the towing loop is lo-
cated on the right side of the front bumper.
> Remove the towing loop from the vehicle tool
kit > page 242.
> Press the cap inward with brief, strong pressure
> fig. 164. The cap will loosen from the bump-
er.
> Tighten the towing loop in the threaded open-
ing until it stops and then tighten it with a
wheel wrench.
> After using, place the towing loop back in the
vehicle tool kit.

ZX WARNING
If the towing loop is not tightened until it
stops when installing, the threads may be
pulled out when towing the vehicle and that
could cause an accident.

Rear towing loop

Fig. 165 Rear bumper: installing the towing loop
The threaded opening for the towing loop is lo-
cated on the right rear of the bumper.
249

Emergency assistance

> Remove the towing loop from the vehicle tool
kit > page 242.
> Press the cap inward with brief, strong pressure
> fig. 165. The cap will loosen from the bump-
er.
> Tighten the towing loop in the threaded open-
ing until it stops and then tighten it with a
wheel wrench.
> After using, place the towing loop back in the
vehicle tool kit.

ZA, WARNING
If the towing loop is not tightened until it
stops when installing, the threads may be
pulled out when towing the vehicle and that
could cause an accident.

250