2019 AUDI Q3 service interval

83A012721BA
Table of contents


Driving information.............. 108
Speed warning system.........-..000- 108
Traffic light information.............. 108
Driver assistance................. 110
Cruise control systeM.......... 000 eee 110
Adaptive speed/cruise assist........... 111
Distance warning.................005 118
Lane departure warning............... 119
AUdi PrOSONsSe & seis + 2 mews 2» nee 2 oem 121
Side assist... 2... eee eee eee eee 124
Parking and maneuvering....... 127
IMtroduetion « x cicvers < e ersuens + x enavane oo saree 127
Parking system plus...............04. 127
Rearview camera and peripheral cameras. 129
Rear cross-traffic assist. ............-. 133
Assisted parking .............0.00005- 134
Parkassist': sexs « s neem sg aes + e wae 2 136
Adjusting the parking aids............. 138
Infotainment system............ 139
Telephone
Introduction
Setup..........
Disconnecting a mobile device......... 141
Using the Audi phone box............. 141
Using the telephone................0. 143
MESSAGES crus + ¢ ween ¢ 3 eeuen xy eee 4 2 ae 147
SOttiMGSicraice o saaneme « u eneneve © icameneies © eyeaeite 150
Mobile phone network settings......... 152
Instrument cluster.............2-.00. 152
Troubleshooting sais . eves 6 coarse es cae 152
AU CONMECE ces ¢ s xeee x 2 ews a i ee 154
Generalinformation................. 154
Audi connect Infotainment............ 155
Using a Wi-Fi hotspot................ 155
Audi connect Infotainment services..... 155
Settings............0 0.0000... 0000. 156
Troubleshooting sass ss eee ss ees ss ees 158
IIS VIG ABI. 5 cccccas os cones o enemies aoe 15S:
Opening navigation.................. 159
myAudi navigation.................0. 159
Entering adestination................ 160
Stopping route guidance.............. 164
Maize: = 2 sews ¢ 2 Som & eee Ee ees Fe eee 165
Personal route assistance............. 167
Alternative routes............02e000 167
Additional functions................. 168
Satellite mapiee e «sons e siemens ae aacens 2 4 ve 169
Map update............. 0. eee eee eee 170
Tratficintoritiationie: « : waa: xs seen 6 2 eu LZ)
Options and settings.............000e 172
Troubleshooting...............-.000- 174
R&GIO’: onic cs wea ss wens se eee & o Hews 175
Opening the radio................04. 175
Radio functions..................-4. 176
Options and settings...............0. 180
Troubleshooting.................0005 181
MG@Gias = acs ¢ = secs s © seme « s Seems so SeURS 182
General information ................. 182
SD card reader..........0.-..00 eee 182
Bluetooth audio player.............0. 182
Online Medias « ssi + exes ae omens oo veer 183
Multimedia connections.............. 184
Playing tedia. = s sees s 2 sees se wees ee 185
Options and settings...............0. 189
Supported media and file formats...... 190
Troubleshooting «ess 2s secu se vee ss ees 191
Audi smartphone interface...... 193
Setup... ee eee eee eee eee 193
Troubleshooting............ee eee eee 194
Additional settings.............. 195
SySteMm Settings: < saws ss sews se eee & 195
Connected devices............ 0 cee ee 196
Legal information................... 197
Maintenance and Care........... 199
Checking and Filling............. 199
FUGlaias s os08,8 & aay @ § aovon & § Sanne 8 OF eee 199
RePUCLING: is «a cms so ewes oe ese vB seen 200
Emissions control system............. 202
Engine compartment................. 203
EMGIMeiOils: acre « ¢ qaiea & © meee s 2 seNoN 8 Es 205
Cooling system. ............--00 00 eee 209
Brake fluid... . 0... eee eee eee 211
Electrical system.........--.0----05- 211
Battery. =o cecness « ommnaine « 0 omecwne 6 3 oats = oe 212
Windshield washer system............ 214
Service interval display............... 215

83A012721BA
Driving

Vehicle starting system: malfunction! Please
contact Service
There is a malfunction in the Start/Stop system.
Drive the vehicle to an authorized Audi dealer or
authorized Service Facility as soon as possible to
have the malfunction corrected.
Brakes
General information
You can apply the vehicle's brakes using the brake
pedal.
Operating noise
Noises may occur when braking depending on the
speed, braking force, and outside conditions such
as temperature and humidity.
Braking effect
The response time from the brakes depends on
the weather and environmental conditions. To
ensure the optimal braking effect, the brake sys-
tem is cleaned at regular intervals. This is done
by applying the brake pads to the brake rotors for
a short period of time when driving at high
speeds when the windshield wipers are switched
on.
If the brake system becomes damp, for example
after driving in heavy rain, the braking effect may
be delayed. Other factors that could temporarily
increase the response time of the brakes include:
— Wet conditions
— Low temperatures, ice, and snow
— Roads covered in salt
— Dirty brake pads
Corrosion
Corrosion may form on the brake rotors if there is
no heavy braking, if the vehicle is not driven for
long periods of time, or if the vehicle is not driv-
en
frequently or for long distances. In this case,
braking heavily several times while driving at
high speeds can clean the brake rotors > A\.
Brake pads
New brake pads do not achieve their full braking
effect during the first 250 mi (400 km). They
must be “broken in” first. However, you can com-
pensate for the slightly reduced braking force by
pressing firmly on the brake pedal. Avoid heavy
braking during the break-in period.
Brake pad wear depends largely on the way the
vehicle is driven and on operating conditions.
Brake pad wear increases when driving frequently
in the city or short distances or when using a very
sporty driving style.
Ceramic brakes
Applies to: vehicles with ceramic brakes
Ceramic brakes provide excellent deceleration
rates.
The break-in period for new ceramic brakes may
be significantly longer than for standard brake
rotors. Due to the properties of the material,
they may cause noises at lower speeds. Ceramic
brakes also absorb more moisture in wet condi-
tions. Therefore, there will temporarily be less
braking force than when the brakes are dry. You
can compensate for this by pressing the brake
pedal harder.

ZA\ WARNING
— Only apply the brakes for the purpose of
cleaning the brake system when road and
traffic conditions permit. You must not en-
danger other road users. This increases the
risk of an accident.
— Due to the risk of injury, only have an au-
thorized Audi dealer or authorized Audi
Service Facility work on the brake system.
Incorrect repairs could impair the function.
— Never let the vehicle roll while the engine is
stopped because this increases the risk of an
accident.
— During automatic braking maneuvers, the
brake pedal may move downward automati-
cally. To reduce the risk of injury, do not
place your foot under the brake pedal.

@) Note
— Never let the brakes “rub” by pressing the
pedal lightly when braking is not actually
89
>

Driving

necessary. This can cause the brakes to over-
heat and increases braking distance and
causes wear.
— Before driving on long stretches with steep
hills, reduce the vehicle speed and shift to a
lower gear to use the engine braking effect.
This reduces the load on the brakes. If you
need to brake additionally, brake in intervals
and not continuously.
@ Tips
— If you retrofit your vehicle with a front spoil-
er, wheel covers or similar items, make sure
that the air flow to the brakes is not ob-
structed. Otherwise the brake system can
overheat.
— Also refer to the information about brake
fluid > page 211.
Messages
Ga / @ Brakes: malfunction! Safely stop ve-
hicle
There is a malfunction in the brake system. If
ES / Gana also turn on, there is a malfunc-
tion in the ABS, ESC, and braking distribution.
Do not continue driving. See an authorized Audi
dealer or authorized Audi Service Facility for as-
sistance. Read and follow the other safety pre-
cautions > A\.
Ga / @ Warning! No brake booster function
If the brake booster is not working, you have to
use much more force when braking the vehicle.
See an authorized Audi dealer or authorized Audi
Service Facility for assistance.
EG / fe) Brake pads: wear limit reached. You
can continue driving. Please contact Service
The brake pads are worn. Drive to an authorized
Audi dealer or authorized Audi Service Facility as
soon as possible to have the malfunction correct-
ed.
Brake booster: limited functionality. You can
continue driving. Please contact Service
There is a brake booster malfunction. The brake
booster is available, but its effectiveness is re-
90
duced. The braking performance may be different
compared to the usual performance. Drive to an
authorized Audi dealer or authorized Audi Service
Facility immediately to have the malfunction cor-
rected.
Brake booster: deactivated. See owner's manual
The brake booster remains active for a brief peri-
od of time after switching off the ignition. Secure
the vehicle from rolling by selecting “P” and set-
ting the parking brake.

ZA\ WARNING
If a malfunction occurs in the ABS, ESC, and
braking distribution, interventions that stabi-
lize the vehicle will no longer be available.
This could cause the vehicle to swerve, which
increases the risk that the vehicle will slide.
Do not continue driving. See an authorized
Audi dealer or authorized Audi Service Facility
for assistance.

Electromechanical
parking brake
The @) switch is located under the selector lever
in the center console.
Your vehicle is equipped with an electromechani-
cal parking brake. The parking brake is designed
to prevent the vehicle from rolling unintentional-
ly and replaces the hand brake.
Setting/manually releasing the parking
brake
> Pull the ©) switch to set the parking brake. The
LED in the switch turns on. The PARK | indi-
cator light also turns on.
> To release the parking brake manually, press
the brake or accelerator pedal while the igni-
tion is switched on, and press the ©) switch at
the same time. The LED in the button and the
indicator light will turn off.
Releasing the parking brake automatically
Requirement: the doors must be closed and the
driver's safety belt must be fastened.

83A012721BA
Driving

authorized Audi Service Facility. If you can re-
lease the parking brake and the message still ap-
pears, see an authorized Audi dealer or author-
ized Audi Service Facility immediately to have the
malfunction corrected.
If the indicator light and message appear while
driving, the hill start assist or emergency braking
function may be malfunctioning. It may not be
possible to set the parking brake or release it
once it has been set. Do not park your vehicle on
hills. See an authorized Audi dealer or authorized
Audi Service Facility for assistance.
EG / @ Parking brake: malfunction! Please
release parking brake
There
is a malfunction in the parking brake. Re-
lease the parking brake and set it again.
jw Parking brake: malfunction! Please contact
Service
There is a malfunction in the parking brake. Drive
to an authorized Audi dealer or authorized Audi
Service Facility immediately to have the malfunc-
tion corrected. Do not park the vehicle on hills,
because it could roll.
a i Parking brake: warning! Vehicle posi-
tion too steep
There is not enough braking force to hold the ve-
hicle in place. The brakes have overheated. The
vehicle could roll away, even on a small incline.
& / {Q) Parking brake: applied
If this message appears, press the brake pedal
first and then release the parking brake if neces-
sary.
Take over!
If this message appears, press the brake pedal.
Special driving situations
Driving uphill and downhill
Please note the following when driving on in-
clines and hills:
— Drive slowly and carefully.
— Do not try to turn around if you cannot safely
drive on an incline or hill. Instead, drive in re-
verse.
— When driving down hills, you can activate the
hill descent control if you press the brake pedal
while driving in “D” gear. The automatic trans-
mission will select a gear suitable for driving
down the hill and will attempt to maintain the
speed at which the vehicle was traveling at the
time the brake pedal was pressed. Press the
brake pedal if necessary. The hill descent con-
trol will switch off once the hill levels out or
you press the accelerator pedal.
— Utilize the engine braking effect when driving
downhill by selecting a lower gear > page 84.
This reduces the load on the brakes.
— Brake in intervals and do not press the brake
pedal continuously.
— Use the hill descent assist if necessary
= page 94

ZA WARNING
— Only drive on inclines that your vehicle is de-
signed to handle. Do not exceed the hill
climbing ability of your vehicle. Your vehicle
could tip or slide.
— Do not drive at an angle on steep inclines
and hills. If your vehicle is about to tip, you
must immediately start steering in the di-
rection of the downward slope to reduce the
risk of an accident.
— Always be ready to brake when using the hill
descent control function.
Ola teer(e Rails)
Your vehicle is not an offroad vehicle. Note the
following points when driving offroad:

— Drive slowly and carefully.
—To reduce the risk of underbody damage, pay
attention to the vehicle's ground clearance and
drive across raised areas of the ground with the
wheels on one side of the vehicle, instead of al-
lowing the center of the vehicle to pass over the
raised areas.
—To reduce the risk of becoming stuck, drive
through sandy or swampy areas at a steady
speed and without stopping, if possible.
93

Trailer towing

Tongue weight
The maximum permitted tongue weight of the
trailer drawbar on the trailer hitch ball head may
not be exceeded.
If the tongue weight is too low, this affects the
trailer's handling. For driving safety, we recom-
mend to always utilize the maximum permitted
tongue weight, but not exceed it. You can reach
it, for example, by distributing the cargo in the
trailer correctly.
You can determine the tongue weight using a
tongue weight scale, a bathroom scale, or a pub-
lic weigh station, for example.
The permitted tongue weight of your vehicle can
be found in the vehicle documentation or in
=> page 264.
Load distribution
Poor cargo load and distribution can negatively
impact vehicle handling. Load the trailer based
on the following criteria as much as possible:
— Store objects preferably in the vehicle luggage
compartment. The vehicle should always carry
the heaviest possible load and the trailer
should have the lightest possible load.
— Distribute the load in the trailer so that the
heavy objects are as close to the axle as possi-
ble.
— Secure objects from sliding out of place.
— Utilize the maximum permitted tongue weight
if possible.
Tires
Set the tire pressure on your vehicle for a “full
load”; see the tire pressure sticker > page 226. If
necessary, also adjust the tire pressure on the
trailer according to the manufacturer's recom-
mendation.
Winter tires should be mounted on the vehicle
and on the trailer during winter temperatures.
Outside mirrors
If you cannot see the traffic behind the trailer
with the standard exterior mirrors, then you
must attach additional exterior mirrors. Adjust
102
them so you have a sufficient visibility behind
you.
Exterior lighting
Follow the legal regulations for lighting on your
trailer that are applicable in the country where
you are operating the vehicle. Contact an author-
ized Audi dealer or authorized Audi Service Facili-
ty for more information.
Before starting to drive, check all lighting equip-
ment on the hitched trailer.
The headlight range control adjusts automatical-
ly to the light range of the headlights.
Safety chains
Make sure the safety chains are correctly applied
when pulling a trailer. The chains should hang
enough so that the trailer can drive around
curves. However, they must not touch the
ground.
@) Note
Attachments retrofitted on the vehicle may
cause damage, especially on the trailer hitch
ball head. In cases of damage, have the func-
tion checked by an authorized Audi dealer or
authorized Audi Service Facility.
G) Tips
— Use chocks when parking on inclines if the
trailer is loaded.
—We recommend also having the vehicle in-
spected between the inspection intervals if
you are towing a trailer frequently.
— Avoid driving with a trailer during the vehi-
cle break-in period.
Driving with a trailer
Driving with a trailer requires extra caution.
Speed
Adhere to the legal speed limits. Follow the legal
regulations that are applicable in the country
where you are operating the vehicle.

Checking and Filling

Observe the safety precautions > A\ in General
information on page 203.
> Turn the engine off.
> Open the hood = page 204.
> Unscrew the cap %~ for the engine oil filler
opening > fig. 144.
> Carefully add 0.5 quart (0.5 liter) of the correct
oil > page 205.
> Check the oil level again after two minutes
=> page 206, Checking the engine oil level.
> Add more oil if necessary.
> Close the engine oil filler cap and push the dip-
stick
all the way in.
> Close the hood > page 204.

Z\ WARNING
—When adding oil, do not let oil drip onto hot
engine components. This increases the risk
of a fire.
— You must seal the cap on the oil filler open-
ing correctly so that oil does not leak out on-
to the hot engine and exhaust system when
the engine is running, because this is a fire
hazard.
— Always clean skin thoroughly if it comes into
contact with engine oil.
—
Engine oil is poisonous and must be kept out
of reach of children.
— Store the engine oil securely in the original
container.

() Note
— The New Vehicle Limited Warranty does not
cover damage or malfunctions if the recom-
mended intended use of the vehicle and
maintenance measures listed in the Audi
Owner's Manual and the Warranty & Main-
tenance Booklet were not followed.
— Only use high-grade engine oil that explicit-
ly meets the Audi oil quality standard for
your vehicle. Using another oil may cause
severe vehicle damage.
— Do not mix any additives with the engine oil.
Additives may cause engine damage that is
not covered by your New Vehicle Limited
Warranty.
208
@) For the sake of the environment
— Oil should never enter the sewer system or
come into contact with the ground.
— Follow the legal regulations in the country
where you are located when disposing of
empty oil containers.
Changing engine oil
We recommend having the oil changed at an au-
thorized Audi dealer or authorized Audi Service
Facility.
Follow the safety precautions > page 203, Gener-
al information.
The engine oil must be changed at the intervals
specified in the Warranty & Maintenance Book-
let. This is very important because the lubrication
function of the oil gradually declines during regu-
lar vehicle operation.
The engine oil should be changed more frequent-
ly under certain circumstances. Have the oil
changed more frequently if you often drive short
distances, your vehicle is predominantly in stop-
and-go traffic situations, is in very dusty environ-
ments, or is operated for long periods of time in
temperatures below zero.
Cleansing additives in the oil make fresh oil ap-
pear darker after the engine has run briefly. This
is normal and no reason to change the engine oil
more frequently than recommended.
Because correctly disposing of engine oil is diffi-
cult and special tools and technical knowledge
are needed for an oil change, having your engine
oil changed by an authorized Audi dealer or au-
thorized Audi Service Facility is recommended.
If you change the engine oil yourself, please note
the following important information:

ZA\ WARNING
If you change the engine oil on the vehicle
yourself, the following precautions must be
followed:
— Wear protective eyewear.
— Due to the risk of scalding, allow the engine
to cool down sufficiently.

83A012721BA
Checking and Filling

Brake fluid

BFV-0229]


Fig. 146 Engine compartment: cap on brake fluid reservoir
Follow the safety precautions > page 203, Gener-
al information.
Checking the brake fluid level
Read the brake fluid level on the brake fluid res-
ervoir > page 205, fig. 142. The brake fluid level
must be between the MIN and MAX markings
>A.
The brake fluid level is monitored automatically.
Message
GG / @ Brakes: stop vehicle and check brake
fluid level
Stop the vehicle and check the brake fluid level.
See an authorized Audi dealer or authorized Audi
Service Facility for assistance.
Changing the brake fluid
Brake fluid should be changed at regular inter-
vals. Have the brake fluid changed by an author-
ized Audi dealer or authorized Audi Service Facili-
ty. The authorized Audi dealer or authorized Audi
Service Facility will inform you of the replace-
ment intervals.

/\ WARNING
— If the brake fluid level is below the MIN
marking, it can impair the braking effect and
driving safety, which increase the risk of an
accident. Do not continue driving. See an au-
thorized Audi dealer or authorized Audi
Service Facility for assistance.
— If the brake fluid is old, bubbles may form in
the brake system during heavy braking. This


would impair braking performance and driv-
ing safety, which increases the risk of an ac-
cident.
— The brake fluid in your vehicle must meet
the standard VW 501 14 and is available at
an authorized Audi dealer or authorized Au-
di Service Facility. If this brake fluid is not
available, another high-grade brake fluid of
equivalent quality may be used, and it must
meet the U.S. Federal Motor Vehicle Stand-
ard (FMVSS) 116 DOT 4, Class 6.

@) Note
— If the brake fluid level is above the MAX
marking, brake fluid may leak out over the
edge of the reservoir and result in damage
to the vehicle.
— Do not get any brake fluid on the vehicle
paint, because it will corrode the paint.
Electrical system
If the z= or fl indicator light turns on, there is a
malfunction in the generator, the battery, or the
vehicle electrical system.
[i Electrical system: malfunction! Safely stop
vehicle
Do not continue driving and switch the engine off
=
A\. See an authorized Audi dealer or authorized
Audi Service Facility for assistance.
= Electrical system: malfunction! Restart not
possible. Please contact Service
It will not be possible to restart the engine once
you turn it off. Vehicle functions/driving stability
may be limited. Drive to an authorized Audi deal-
er or authorized Audi Service Facility immediate-
ly.
=} Electrical system: malfunction! Please con-
tact Service
Switch off all electrical equipment that is not
needed. Vehicle functions/driving stability may
be limited. Drive to an authorized Audi dealer or
authorized Audi Service Facility immediately.
= Electrical system: low battery charge. Bat-
tery
will be charged while driving
211
>

83A012721BA
Checking and Filling

Service interval display
The service interval display detects when your ve-
hicle is due for service.
The service interval display works in two stages:
— Inspection or oil change reminder: After a cer-
tain distance driven, a message appears in the
instrument cluster display each time the igni-
tion is switched on or off. The remaining dis-
tance or time is displayed briefly.
— Inspection or oil change due: If your vehicle is
due for an inspection or oil change or both, a
message appears briefly in the instrument clus-
ter display when switching the ignition on or
off: Inspection due! or Oil change due! or Oil
change and inspection due!.
Checking service intervals
You can check the remaining distance or time un-
til the next oil change or next inspection in the
Infotainment system.
Select on the home screen: VEHICLE > Settings
& Service > Service intervals.
Resetting the indicator
An authorized Audi dealer or authorized Audi
Service Facility will reset the service interval dis-
play after performing service.
If you have changed the oil yourself, you must re-
set the oil change interval.
Select on the home screen: VEHICLE > Settings
& Service > Service intervals > Reset oil change
interval.
@) Note
— Only reset the oil change indicator if the oil
was changed.
— Following the service intervals is critical to
maintaining the service life and value of
your vehicle, especially the engine. Even if
the mileage on the vehicle is low, do not ex-
ceed the time for the next service.
215