2019 AUDI E-TRON towing

Table of contents

About this Owner's Manual......
SUMIMALY: ; « ss6% : osen ss sean cs poe s
QC CCeS Skis: si esis a 6 ores os ewe
Cockpit... 2... ee eee eee eee
Indicator lights overview...........0.
Display and operation............
Instrument cluster...............
Instrument cluster overview...........
Loading a personal profile.............
Operating. ........ 20.00. cece eee eee
Adjusting the display.................
POWORIMELCP ois 6 «. sxwwsne v6 snares « a: sauers « rns
Odometer............ 0. cee eee eee eee
Outside temperature display...........
Vehicle functions « se-0 2. ese ve eee ees
Touch displays....................
General touch display operation........
Multi Media Interface................
Head-up display..................
DESCHIPELOIN:. 6 & averse « a emennne «2 aoetine % » oxemene
Voice recognition system........
General information wo. cee. eco es
Operating..................0..0000.
External voice operation..............
Global functions.................
Additional function buttons...........
Starting and driving.............
Personalization..................
Opening and closing.............
Centrallocking quae « x saws < # ame x Rae 3
KRY S « sscesws wv o swasaus va aecuns w stuns wv esi
Luggage compartment lid.............
Childsatety lock sms ¢ ¢ sees so cen a ees
Power windows ...........--000-e0 00
Panoramic glass roof...............4.
Garage door opener..............00..
NOD
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15 15
17
23
23
24 24 24
25
26
26
27 27 27
29)
29
33 35
39 39
40
Al
Lights and Vision................. 44
Exterior lighting. ...............000ee 44
Interior lightinGisws « 2 wove + ¢ wees os ewe 47
ViSIOM iss +o sea « 5 wore oo semen W armen © oi 48
Windshield wipers................45- 50
Digital compass: s : sees s sees sz wees se 53
Sitting correctly and safely...... 55
Correct passenger seating position...... 55
FrOnUSCAUS: « warns s x moves 6 2 KaeER § MEER 3 56
Steering wheel. ........... 00. - ee eee 58
Head restraints...................00. 59
Safety belts:: ¢ excess meas os eee ae ee 60
Memory function..............-.000- 63
Airbag system ..... 2... eee eee ee 64
Child safety seats................004. 69
Stowing and using............... 75
POWEF SOURCES sans « 3 some ao meas sf eo 75
Gup holders. «sass. + «snes sv somwaee + = comers 75
Roof rack... 6.66. eee eee ee eee eee eee 76
Storage and compartments............ 76
Luggage compartment............... 77
Warm and cold................... 81
Climate control system............... 81
Auxiliary climate control.............. 84
DFIVITIG:: © nce c 5 qome 5 s eee go Be ge ws 86
Starting the vehicle ............0eeeee 86
When driving...............02--000- 87
Drive SYSt@M avis ss exes sv wees oe tees cee 90
Brakests « «: axsvsic w seaweas ww suciawe oo swounee wo ewtea 92
Electromechanical parking brake....... 93
Special driving situations.............. 96
Driving dynamic.................. 98
Audi drive'Select, .c.icisieei cance ene 98
SUSPONS(OM ies 5 o see so coe 5 w seem 9 oes 99
Steering... ..... cece eee ee eee ee 100
All wheel drive (quattro).............. 101
Electronic Stabilization Control......... 101

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Table of contents

High-voltage system............. 104
Generalinformation................. 104
Charging the high-voltage battery...... 105
Charging equipment................. 112
Trailer towing.................0.-. 120
Driving with atrailer................. 120
Assist systems................... 123
ASSIST SYSTEMS ic: 6 & cas 5c cae 5 ow i238
General information................. 123
Surrounding area detection............ 124
Switching the systems on and off....... 126
Driving information.............. 128
Speed warning system..............-- 128
Camera-based traffic sign recognition... 128
Traffic light information.............. 130
NightiVision aSSistix = «xem : s ases : soe 131
Integrated Toll Module............... 133
Driver assistance................. 134
Cruise control system's.o. « cees ss rows ss 134
Efficiency assist...............--005. 135
Adaptive cruise assist................ 139
Distance warning .............e0e000. 147
Lane departure warning............... 147
Audi presense........... 0. cece eee 150
SIG@iASSISE sew: » 2 cues = y ewe ae AeA Ge we 154
EXIEWAPniNng sive «6 ccerane 2 @ soeee «0 cuesime @ 6 156
Intersection assistant................ 157
Emergency assist... ....:seeceeeevees 158
Parking and maneuvering....... 160
IRCROAWECION « = eas x o sees 5 o eee ge oe 160
Parking system plus...............00. 160
Rearview camera and peripheral cameras. 162
Rear cross-traffic assist............... 166
Adjusting the parking aids............. 167
Infotainment system............ 169
Telephone... - es.s =) gees be eens ces 169
TEROMUCLION 5 scoane a vanes » 6 nani + 6 exeemn 169
Setup... eee eee eee eee 170
Disconnecting a mobile device......... 171
Using the Audi phone box............. 171
Using the telephone.................. 173
M@SSAG@S ves s x sere + & ewe ¢ o eee § eee 178
SOPGINGS sacs +o aeowens w evewens a x euswoe a» eemeoe 180
Instrument cluster...............0008 182
Troubleshooting sacs ss sews + ¢ wae 3 x ew 182
Audi connect..................... 184
Generalinformation..............05- 184
Audi connect Infotainment............ 185
Using a Wi-Fi hotspot................ 185
Audi connect Infotainment services..... 185
Audi connect vehicle control services.... 186
SQECINOS cccssin ws eseuwie x priesens wm sores w 6 syenne 188
Troubleshooting..................5-. 190
Emergency call..................- 491,
Overview... .... 0... eee eee eee 191
EM@rgency Call + wsws « zaen 3 = suze 3 2 reR 191.
Online roadside assistance............ 192
Navigation. « : ssc < : soos sp eens ss 193
Opening navigation.................. 193
myAudi navigation.................0. 193
Entering adestination................ 194
Stopping route guidance.............. 199
MAP ieccsie 9 2 wxotiose 1 ssumene of 9 enwEem 4 ot tase & Oo we 199
Personal route assistance............. 201
‘Alternative roUtes:: « + wean 2 & wane 2 & eevwe 202
Additional functions................. 202
Satellite map.......... cc cece 204
Electric:range sass s x meas 5 ¢ cues ¥ ¢ mes 204
Mapruipdates. 2 caus + x res ao nenene 2 9 one 204
Traffic information...............0005 206
Options and settings................. 207
Troubleshooting wisi. cs vere ewer sv ere 209
RaGIO:: » acs ¢ = seen ¢ » ees y ¢ eS EE eee 210
Opening theradio'. « sas a 6 ssn s & sess 210
Radio functions..............0000005 211
Options and settings................. 215
Troubleshooting sis «6 ween oo wane 6 + eae 216
Media................. 0 eee eee eee 217
General information................. 217:
SD card reader.............-00000005 217
DVD drive... 2. . eee ee eee 217
Bluetooth audio player............... 218
Online media.......... ee eee eee eee 219
Amazon Alexa....... 0.00.0 ee eee eae 220
Multimedia connections.............. 220

Table of contents

Playing medias. « ssiie vo sence yo weve » 6 ene 221
Options and settings..............0.. 225
Supported media and file formats...... 227
Troubleshooting wwii «s wwine ev eee ae eae 228
Audi smartphone interface...... 229
SOtUP 8 wceow oo anew 3 wai oo nae @ ¥ ORI 6 229
TrOUBLESHOOEING weiner sv ermcnve » 1 eretane ww wenn 230
Additional settings.............. 231,
SyStem/Setings'. « « scare © « sosnore w 2 eee ¥ 6 231
Connected devices................--- 232
Legalinformation................... 233
Maintenance and Care........... 235
Checking and Filling............. 235
Motorcompartmentss wisi ss wessa ee concn 235
Cooling systeM....... 2... eee eee eee 237
Brake fluid: « « sacs = seems sy eees oy cee 239
Electrical-system ies <2 eswa s 6 ese es een 239
Battery. ........ 0.0... cee ee 240
Windshield washer system...........- 241
Service interval display............... 242
Wheels .......... 00... 243
Wheels and Tires « us ss ewe ss un ga 243
Tire pressure monitoring system....... 260
Care and cleaning................ 263
General information................. 263
Car washes ........ 0... e eee 263
Cleaning and care information......... 264
Taking your vehicle out of service....... 268
Do: It YOUFSELF cas « ations ¢ ean ss eee 269
Emergency assistance........... 269
General information 0... ccc ees 269
Equipment..................0.00005 269
Tire mobility Kit os ss ceca se eee + cers 269
Changingatire..................000. 271
Collapsible spare tire................. 275
JUMP Starting « sows ss vers & o cows + & sees 276
TOWING) cnasers © « sonsene % 5 anssaas 6 # sacuins & # simare 276
Fuses and bulbs.................. 279
FUSES sacs vo cscs x a eros we ena Woo cae woe 279
Bulbs... 2. eee eee ee 282
Customer information........... 283
Data privacy..................000. 283
Image recording............seeeeeees 283
Datamemoniesy. « s sscams sv sume ov ene a 0s 283
Transmitted information.............. 284
Accessories and technical
CHANGES... 1... eee eee eee 286
Warranty......... 00-000. e eee eee 286
Audi Literature Shop..............00. 286
Driving in other countries............. 286
Maintenance, repairs, and technical
MOGIFIcAatIONS vase x x mem = x saw x 2 sue 286
Accessories and parts................ 288
Reporting Safety Defects.............. 288
Declaration of compliance for
telecommunications equipment and
electronic systems............---0000- 289
Technical data..................8. 291
Identification data................00. 291
Vehicle dataiscs: = s xews 2s eens sp oes ye 291
Index... 0.2... eee 293

4KE012721BB
Stowing and using

Stowing and using
Power sources
When the ignition is switched on, you may be
able to use the electric power sources for exter-
nal devices, depending on the vehicle equipment.
12 volt sockets
You can connect electrical accessories to the 12
volt sockets. The power usage must not exceed
120 watts.
The 12 volt sockets are labeled with the & or
12V symbol. They are located in the front center
console*, in the rear* and on the side trim panel
in the luggage compartment”*.
USB ports
Applies to: vehicles with USB input
You can charge mobile devices using the USB
ports. The USB ports are labeled with the «> or
(4 symbol or CHARGE ONLY.
Cup holders
Applies to: vehicles with cup holders


ZA WARNING
—To reduce the risk of fatal injury, store all
connected devices securely when driving so
that they do not move around inside the ve-
hicle when braking or in the event of an acci-
dent.
— Incorrect usage can lead to serious injuries
or burns. To reduce the risk of injuries, never
leave children unattended in the vehicle
with the key.

YY Note
— Read the operating manuals for the con-
nected devices.
—To reduce the risk of damage to the vehicle
electrical system, never attempt to charge
the vehicle battery by connecting accesso-
ries that provide power to the power sour-
ces.
— Do not connect any device whose network
class (voltage) does not match the network
class designed for the socket.
— Disconnect the connectors from the power
sources carefully to reduce the risk of dam-
aging them.
Fig. 70 Rear center armrest: cup holders
Front center console cup holders
> Slide the cover @ back, if necessary.
> Pop out the cup holder (2).
Rear center armrest cup holders
> Fold the center armrest* downward.
> To open the cup holders (2), tap on the strip on
the cover.
> To close the cup holders, slide them back and
push the top of the cover down.

ZX WARNING
— Do not put any hot beverages in the cup
holder while the vehicle is moving. Hot bev-
erages could spill, which increases the risk
of injury.
— Do not use any breakable beverage contain-
ers (for example, made out of glass or por-
celain). You could be injured by them in the
event of an accident.


75

Stowing and using

® Note
Beverage containers in the cup holders should
always
have a lid. Otherwise, the liquid inside
could spill and cause damage to vehicle
equipment.
Roof rack
Applies to: vehicles with roof rack


Fig. 71 Roof rail: mounting points (example)
If luggage or cargo is to be carried on the roof,
you must observe the following:
— These roof racks are the basis for a complete
roof rack system. Only roof racks that are suita-
ble for your vehicle may be used. Roof racks and
attachments from the Audi Genuine Accesso-
ries program are recommended.
— Make sure the roof rack is mounted on the vehi-
cle only at the specified locations @.
— Note the permitted axle load, permitted total
weight, and permitted roof load of your vehicle
=> page 292. The roof load is the total of the
weight of the roof rack, the attachments and
the cargo you are carrying. However, you must
also note the permitted load of the carrier sys-
tem being used.

area exposed to wind. You may need to
adapt your driving style and speed to the
current conditions.




ZA WARNING
— Follow the installation instructions provided
with the roof rack system. If you do not se-
cure the roof rack system and objects on the
roof correctly, they could come loose from
the vehicle and cause an accident.
— The risk of an accident increases when using
a roof rack system, because it changes the
driving characteristics by shifting the center
of gravity and/or the increasing the surface

76
o Note
Make sure that the open luggage compart-
ment lid and the tilting/sliding sunroof* or
panoramic glass roof* do not come into con-
tact with objects on the roof.
@) For the sake of the environment
Energy usage will increase because of the in-
creased wind resistance. Remove the roof rack
when you are no longer using it.
Storage and
compartments
Storage compartment in motor
(tonal oy Tada


Fig. 72 Motor compartment: storage compartment
There is a compartment in the motor compart-
ment for storing objects such as the charging sys-
tem.
Follow the safety precautions > page 235, Gener-
al information.
> Open the hood = page 236.
> To open the storage compartment cover, pull
the lever @ upward.
» Store the objects.
> Close the storage compartment cover. It must
lock into place.
> Close the hood.

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Stowing and using

Additional storage
You will find a variety of storage compartments
and holders at various locations in the vehicle.
— Glove compartment: the glove compartment
can be locked using the mechanical key
=> page 33.
— Holders for a notepad, pen, and coins in the
glove compartment
— Storage compartment in the cockpit on the
driver's side
— Storage compartments in the door trim panel
— Storage compartments in the front center con-
sole
— Storage compartment under the front center
armrest*
— Nets on the back of the front seats
— Garment hooks in the rear
— Storage compartment in the rear center arm-
rest*
— Removable box* under the cargo floor in the
luggage compartment
— Bag hooks* in the luggage compartment
— Net* in luggage compartment

ZA\ WARNING
—To reduce the risk of injury, make sure all
storage compartments are always closed
while driving.
— Loose objects can be thrown around the ve-
hicle interior during sudden driving or brak-
ing maneuvers, which increases the risk of
an accident. Store objects securely while
driving.
— Only use the storage compartments in the
door trim panels to store small objects that
will not stick out of the compartment and
impair the function of the side airbags.
— Only lightweight clothing should be hung
from the garment hooks in the vehicle. Do
not use clothes hangers to hang clothing.
The pockets of the clothing must not con-
tain any heavy, breakable, or sharp-edged
objects. This could impair the effectiveness
of the side curtain airbags.


— Make sure your view toward the rear is not
blocked, for example by hanging clothing or
objects in the vehicle.

Luggage compartment
General information
All pieces of luggage or objects must be securely
fastened in the luggage compartment. Note the
following to maintain good vehicle handling:
> Distribute the load evenly in the luggage com-
partment.
> Stow heavy luggage as far forward in the lug-
gage compartment as possible.
> Use non-elastic cords attached to the tie-downs
to secure objects.

ZA\ WARNING
— The luggage compartment cover is not a
surface for storing objects. Objects placed
on the cover increase the risk of injury to all
vehicle occupants during sudden driving or
braking maneuvers or in the event of an ac-
cident.
— Loose objects can be thrown around the ve-
hicle interior during sudden driving or brak-
ing maneuvers, which increases the risk of
an accident. Always stow objects securely in
the luggage compartment and secure them
at the tie-downs. Use straps suitable for
heavy objects.
— If pieces of luggage or objects are secured
to the tie-downs with unsuitable or dam-
aged straps, this can increase the risk of in-
jury during braking maneuvers or accidents.
— When transporting heavy objects, the vehi-
cle characteristics will change due to the
shift in the center of gravity, which increases
the risk of an accident. You may need to
adapt your driving style and speed to the
current conditions.
— The cargo net is only strong enough to se-
cure light objects. Heavy objects are not ade-
quately secured. Attempting to secure heavy
objects increases the risk of injury.
— Never exceed the permitted axle and load

and vehicle weight > page 292.

77

Stowing and using


— Never secure a child safety seat to the tie-
downs.
— Never leave your vehicle unattended, espe-
cially if the luggage compartment lid is
open. Children could enter the luggage com-
partment and close the luggage compart-
ment lid from the inside. This creates the
risk of fatal injury, since the children would
be locked in and may not be able to escape
by themselves.
— Do not allow children to play in or on the ve-
hicle. Close and lock the luggage compart-
ment lid as well as all other doors when you
leave the vehicle.
— Never transport passengers in the luggage
compartment. Every passenger must be cor-
rectly secured with the safety belts in the
vehicle > page 60.
— Be careful when releasing the backrest and
folding
it forward. To reduce the risk of be-
ing pinched, pay attention and check when
folding backrests forward.
— The backrest must be securely latched so
objects cannot slide forward out of the lug-
gage compartment during sudden braking.
— The backrest must be latched securely to en-
sure that the safety belt is protecting the
center seating position.
— Always pull forward on the backrest to make
sure it is check if it is correctly locked in
place.

@ Note
—To reduce the risk of damage, move the rear
head restraints down > page 60 before fold-
ing the rear backrests forward.
— When folding the backrest forward, make
sure the outer safety belts are in the belt
guide recess so that they do not get pinched
in the backrest lock and damaged. Other ob-
jects
should be removed from the rear
bench seat to protect the backrest from
damage.
— If you move the front seat back when the
rear seat backrest is folded forward, you
could damage the head restraints on the
rear seat.
78
— Make sure that the heating grid strips for
the rear window defogger are not damaged
by abrasive objects.
— Let the luggage compartment cover roll up
slowly to reduce the risk of damage.
— Let the partition net roll up slowly to pre-
vent damage.
@) Tips
— The tire pressure must be adapted to the
load > page 253.
— You can purchase straps at specialty stores.
Luggage compartment cover
Applies to: vehicles with luggage compartment cover



Fig. 74 Luggage compartment: removing the luggage
compartment cover
Follow the safety precautions > page 77.
> To attach the luggage compartment cover, pull
the cover out by the handle @ and secure it in
the mounting eyelets (2) on the side trim pan-
els.
> To remove the luggage compartment cover,
pull both levers (3) in the direction of the arrow
and remove the cover upward.

4KE012721BB
Stowing and using

> To install the luggage compartment cover,
place the cover in the mounts on the side trim
panels on the left and right side.
> Push the cover downward until it clicks into
place.

Fig. 75 Backrest: release lever and and latching indicator
with red marking

Fig. 76 Luggage compartment: release lever*
The rear seat backrests can be folded forward ei-
ther separately or together.
Follow
the safety precautions > page 77.

> Pull the release lever @ in the direction
of the arrow to fold the backrest forward.
> After the transport, fold the backrest up again
until it latches and the red marking @) is no
longer visible.






Fig. 77 Center backrest: release lever
Follow the safety precautions > page 77.
> To fold the center backrest forward, pull the
lever @ behind the trim panel.
> After the transport, fold the center backrest up
until it locks into place.





Fig. 79 Luggage compartment: partition net
The partition net prevents objects from sliding
into the passenger compartment. You can attach
the partition net behind the front or rear seats.
Use the mounting eyelets @ or Q) for this. >
79