2019 AUDI E-TRON service interval

Table of contents

Playing medias. « ssiie vo sence yo weve » 6 ene 221
Options and settings..............0.. 225
Supported media and file formats...... 227
Troubleshooting wwii «s wwine ev eee ae eae 228
Audi smartphone interface...... 229
SOtUP 8 wceow oo anew 3 wai oo nae @ ¥ ORI 6 229
TrOUBLESHOOEING weiner sv ermcnve » 1 eretane ww wenn 230
Additional settings.............. 231,
SyStem/Setings'. « « scare © « sosnore w 2 eee ¥ 6 231
Connected devices................--- 232
Legalinformation................... 233
Maintenance and Care........... 235
Checking and Filling............. 235
Motorcompartmentss wisi ss wessa ee concn 235
Cooling systeM....... 2... eee eee eee 237
Brake fluid: « « sacs = seems sy eees oy cee 239
Electrical-system ies <2 eswa s 6 ese es een 239
Battery. ........ 0.0... cee ee 240
Windshield washer system...........- 241
Service interval display............... 242
Wheels .......... 00... 243
Wheels and Tires « us ss ewe ss un ga 243
Tire pressure monitoring system....... 260
Care and cleaning................ 263
General information................. 263
Car washes ........ 0... e eee 263
Cleaning and care information......... 264
Taking your vehicle out of service....... 268
Do: It YOUFSELF cas « ations ¢ ean ss eee 269
Emergency assistance........... 269
General information 0... ccc ees 269
Equipment..................0.00005 269
Tire mobility Kit os ss ceca se eee + cers 269
Changingatire..................000. 271
Collapsible spare tire................. 275
JUMP Starting « sows ss vers & o cows + & sees 276
TOWING) cnasers © « sonsene % 5 anssaas 6 # sacuins & # simare 276
Fuses and bulbs.................. 279
FUSES sacs vo cscs x a eros we ena Woo cae woe 279
Bulbs... 2. eee eee ee 282
Customer information........... 283
Data privacy..................000. 283
Image recording............seeeeeees 283
Datamemoniesy. « s sscams sv sume ov ene a 0s 283
Transmitted information.............. 284
Accessories and technical
CHANGES... 1... eee eee eee 286
Warranty......... 00-000. e eee eee 286
Audi Literature Shop..............00. 286
Driving in other countries............. 286
Maintenance, repairs, and technical
MOGIFIcAatIONS vase x x mem = x saw x 2 sue 286
Accessories and parts................ 288
Reporting Safety Defects.............. 288
Declaration of compliance for
telecommunications equipment and
electronic systems............---0000- 289
Technical data..................8. 291
Identification data................00. 291
Vehicle dataiscs: = s xews 2s eens sp oes ye 291
Index... 0.2... eee 293

4KE012721BB
Lights and Vision

@- Single wipe. If you hold the lever in this posi-
tion longer, the wipers switch from slow wiping
to fast wiping.
© - Clean the windshield ©. The wipers wipe one
time after several seconds of driving to remove
water droplets. You can switch this function off
by moving the lever to position ©) within 10 sec-
onds of the afterwipe. The afterwipe function is
reactivated the next time you switch the ignition
on.
Clean the headlights*. The headlight washer sys-
tem* operates only when the low beam head-
lights are on. If you move the lever to position
©, the headlights and the night vision assist
camera* are cleaned at intervals.
@ - Wipe the rear window \. The number of
wipes depends on the windshield wiper move-
ment.
The rear wiper automatically switches on when
the reverse gear is selected and the front wind-
shield wipers are on and running.
- Clean the rear window @. The number of
wipes depends on how long the lever is held in
position (8). This may also clean the rearview
camera, depending on the vehicle equipment.

Z\ WARNING
— The rain sensor is only intended to assist the
driver. The driver may still be responsible for
manually switching the wipers on based on
visibility
conditions.
— The windshield must not be treated with
water-repelling windshield coating agents.
Under unfavorable conditions, such as wet-
ness, darkness, and when the sun is low,
these coatings can cause increased glare,
which increases the risk of an accident. They
can also cause wiper blade chatter.
— Properly functioning windshield wiper
blades are required for a clear view and safe
driving > page 51, Cleaning or replacing
the wiper blades.

() Note
— If there is frost, make sure the windshield
wiper blades are not frozen to the wind-
shield. Switching on the windshield wipers
when the blades are frozen to the wind-
shield can damage the wiper blades.
— Prior to using a car wash, the windshield
wiper system must be switched off (lever in
position @). This prevents the wipers from
switching on unintentionally and causing
damage to the windshield wiper system.
Gi) Tips
— The windshield wipers switch off when the
ignition is switched off. You can activate the
windshield wipers after the ignition is
switched on again by moving the windshield
wiper lever to any position.
— Worn or dirty windshield wiper blades result
in streaking. This can affect the rain sensor
function. Check your windshield wiper
blades regularly.
—The washer fluid nozzles for the windshield
washer system are heated when the ignition
is on if the outside temperature is low.
—When stopping temporarily, such as ata
traffic light, the speed of the windshield
wipers automatically reduces by one level.
GG ceca hack ce ee or replacing the wiper blades
Ae

B8V-0696|

Fig. 46 Windshield wipers: removing the wiper blades
Windshield wiper service position/blade
replacement position
> Switch off the ignition and hold the windshield
wiper lever in position @) > page 50, fig. 44 un-
til the windshield wiper moves into the service
Position.
> To bring the windshield wipers back to the nor-
mal position, switch the ignition on and hold
the windshield wiper lever in position @) until
51
>

Driving

Messages
B Drive system: malfunction! Safely stop vehi-
cle
There is a malfunction in the drive system. The
vehicle can no longer be driven. Park the vehicle
in a safe location as soon as possible. See an au-
thorized Audi dealer or authorized Audi Service
Facility for assistance.
B Drive system: malfunction! Please contact
Service
There is a malfunction in the drive system. Drive
slowly to an authorized Audi dealer or authorized
Audi Service Facility to have the malfunction cor-
rected.
a Drive system: warning! Limited performance
The driving power is limited. The high-voltage
battery may not be sufficiently charged or is at
the operating temperature threshold, for exam-
ple, when the outside temperatures are extreme-
ly cold.
B&B Vehicle sound: malfunction! Pedestrians
cannot hear vehicle. Please contact Service
There is a malfunction in the vehicle sound func-
tion. Drive extremely carefully, since other road
users may not be able to hear your electric vehi-
cle. Drive to an authorized Audi dealer or author-
ized Audi Service Facility immediately to have the
malfunction corrected.
Brakes
(ere ieleuri ela)
You can apply the vehicle's brakes using the brake
pedal.
Operating noise
Noises may occur when braking depending on the
speed, braking force, and outside conditions such
as temperature and humidity.
When the vehicle is stationary, the brake system
performs system tests at regular intervals. This
can cause brief noise and haptic feedback effects
on the brake pedal.
92
Braking effect
The response time from the brakes depends on
the weather and environmental conditions. To
ensure the optimal braking effect, the brake sys-
tem is cleaned at regular intervals. This is done
by applying the brake pads to the brake rotors for
a short period of time when driving at high
speeds when the windshield wipers are switched
on.
If the brake system becomes damp, for example
after driving in heavy rain, the braking effect may
be delayed. Other factors that could temporarily
increase the response time of the brakes include:
— Wet conditions
— Low temperatures, ice, and snow
— Roads covered in salt
— Dirty brake pads
Corrosion
Corrosion may form on the brake rotors if there is
no heavy braking, if the vehicle is not driven for
long periods of time, or if the vehicle is not driv-
en frequently or for long distances. In this case,
braking heavily several times while driving at
high speeds can clean the brake rotors > A\.
To do this, select the “N” gear so that recupera-
tion is not used for braking.
Brake pads
New brake pads do not achieve their full braking
effect during the first 500 miles (800 km). They
must be “broken in” first. However, you can com-
pensate for the slightly reduced braking force by
pressing firmly on the brake pedal. Avoid heavy
braking during the break-in period.
Brake pad wear depends largely on the way the
vehicle is driven and on operating conditions.
Brake pad wear increases when driving frequently
in the city or short distances or when using a very
sporty driving style.

ZA WARNING
— Only apply the brakes for the purpose of
cleaning the brake system when road and >

Driving

Setting and releasing the parking brake
>» Setting: pull the © switch.
> 1f 2 / © appears, the parking brake is hold-
ing the vehicle. You can remove your foot from
the brake pedal.
> Releasing: when the ignition is switched on,
press and hold the brake pedal and press the ©)
button.
If the red indicator light flashes, the braking
force has not built up enough or it has decreased.
You can also secure the vehicle by selecting the
“P” gear or pressing the brake pedal.
Automatically releasing the parking brake
when starting to drive
Requirement: the driver's door must be closed
and the driver’s safety belt must be fastened.
> Press the accelerator pedal to start to drive.

ZA WARNING
—To reduce the risk of an accident, always
make sure the vehicle is situated safely
while stationary.
— If the parking brake is set, it can release au-
tomatically when the accelerator pedal is
pressed. To reduce the risk of an accident,
do not inadvertently press the accelerator
pedal and always shift into “P” when the ve-
hicle is stopped.
— If the power supply fails, you cannot set the
parking brake once it is released, or release
it if it is set. In this case, park the vehicle on
level ground and secure it by engaging the
"P” gear. Contact an authorized Audi dealer
or authorized Audi Service Facility for assis-
tance.

@) Tips
— On steep inclines, especially when in trailer
mode, the vehicle may roll backwards unin-
tentionally when starting to drive. To re-
duces the risk of this happening, pull and
hold the ©) switch while pressing the accel-
erator pedal. If enough drive power has
built up at the wheels and the vehicle does
not roll backwards, then release the switch
to start to drive.
94
— If you leave the vehicle when “D” or “R” are
engaged, the parking brake will be set auto-
matically.
— Noises when the parking brake is set and re-
leased are normal and are not a cause for
concern.
— The parking brake goes through a self-test
cycle at regular intervals when the vehicle is
stopped. Any noises associated with this are
normal.
Applies to: vehicles with hold assist
If the vehicle is stopping frequently, the system
can assist the driver in a comfortable transition
when starting to drive from a stop, for example,
at a red light, ona hill, or in stop-and-go traffic.
Switching the hold assist on and off
You can switch the hold assist on and off in the
MMI.
> Applies to: MMI: Select on the home screen:
VEHICLE > Settings & Service > Hold assist.
Starting to drive with hold assist
Requirement: the driver's door must be closed,
the drive system must be active, and “D” gear
must be selected.
> Press and hold the brake pedal for several sec-
onds while the vehicle is stationary.
> roe appears, the hold assist is holding the ve-
hicle. You can remove your foot from the brake
pedal.
> Press the accelerator pedal to start to drive.
In certain situations, the hold assist may transfer
the function of holding the vehicle to the parking
brake.
When in “R” gear, the hold assist is switched off
to help improve maneuverability. Press the brake
pedal to secure the vehicle.

ZA WARNING
— The hold assist cannot hold the vehicle on
inclines in every scenario (for example, on

slippery or icy ground). Be ready to apply the |>

Trailer towing


— Note that the vehicle will lower automatical-
ly at certain speeds if you have lifted the

vehicle manually.

@) Note
— Select the Audi drive select* comfort mode.
Otherwise, the tongue load specified for
your vehicle will no longer be applicable.
— Attachments retrofitted on the vehicle may
cause damage, especially on the trailer
hitch ball head. In cases of damage, have
the function checked by an authorized Audi
dealer or authorized Audi Service Facility.
@ Tips
— Block the wheels with chocks when parking
on inclines if the trailer is loaded.
— Having the vehicle inspected between the
inspection intervals is recommended if you
tow a trailer frequently.
Driving with a trailer
Driving with a trailer requires extra caution.
Speed
Adhere to the legal speed limits. Follow the legal
regulations that are applicable in the country
where you are operating the vehicle.
As the speed increases, the driving stability of
the trailer decreases. Therefore you should not
exceed the maximum legal speed limit when
there are unfavorable road, weather, and/or wind
conditions. This especially applies when driving
downhill.
Hill
When you start driving uphill or downhill, trailers
may tilt or sway sooner than when driving ona
level surface. If small swaying movements have
already occurred, you can stabilize the trailer by
firmly braking immediately. Never try to
“straighten out” the trailer by accelerating.
122
Brakes
When using a trailer with overrun brakes, first
brake gently then quickly. This reduces the risk of
jerking while braking if the trailer wheels lock up.

ZA WARNING
Constant braking causes the brakes to over-
heat and can substantially reduce braking per-
formance, increase braking distance, or cause
complete failure of the brake system.

4KE012721BB
Checking and Filling


coolant in the original container and away
from children. There is a risk of poisoning.


@) Note
— Do not add coolant if the expansion tank is
empty. Air could enter the cooling system
and increase the risk of damage. If this is
the case, do not continue driving. See an au-
thorized Audi dealer or authorized Audi
Service Facility for assistance.
— If coolant must be added multiple times
within two months, drive immediately to an
authorized Audi dealer or authorized Audi
Service Facility because there is a risk of
damage.
Brake fluid

BFV-0229|


Fig. 160 Motor compartment: cap on brake fluid reservoir
Follow the safety precautions > page 235, Gener-
al information.
Checking the brake fluid level
> Slide the cover that is located below the wind-
shield wipers on the driver's side toward the
windshield and remove the cover.
> Read the brake fluid level on the brake fluid res-
ervoir > page 237, fig. 158. The brake fluid lev-
el must be between the MIN and MAX markings
of.
The brake fluid level is monitored automatically.
Message
EG f) Brakes: stop vehicle and check brake
fluid level
Stop the vehicle and check the brake fluid level.
See an authorized Audi dealer or authorized Audi
Service Facility for assistance.
Changing the brake fluid
Brake fluid should be changed at regular inter-
vals. Have the brake fluid changed by an author-
ized Audi dealer or authorized Audi Service Facili-
ty. The authorized Audi dealer or authorized Audi
Service Facility will inform you of the replace-
ment intervals.

Z\ WARNING
— If the brake fluid level is below the MIN
marking, it can impair the braking effect and
driving safety, which increase the risk of an
accident. Do not continue driving. See an au-
thorized Audi dealer or authorized Audi
Service Facility for assistance.
— If the brake fluid is old, bubbles may form in
the brake system during heavy braking. This
could impair braking performance and driv-
ing safety, which increases the risk of an ac-
cident.
— The brake fluid in your vehicle must meet
the standard VW 501 14 and is available at
an authorized Audi dealer or authorized Au-
di Service Facility. If this brake fluid is not
available, another high-grade brake fluid of
equivalent quality may be used, and it must
meet the U.S. Federal Motor Vehicle Stand-
ard (FMVSS) 116 DOT 4, Class 6.
@) Note
— If the brake fluid level is above the MAX
marking, brake fluid may leak out over the
edge of the reservoir and result in damage
to the vehicle.


— Do not allow any brake fluid to come into
contact with the vehicle paint, because it
will corrode the paint.
Electrical system
If the =] / B or [ml indicator light turns on,
there is a malfunction in the power supply, the
battery, or the vehicle electrical system.
239

Checking and Filling

Fill the washer fluid for the windshield washer
system and the headlight washer system* when
the ignition is switched off.
@) Note
— The concentration of anti-freezing agent
must be adjusted to the vehicle operating
conditions and the climate. A concentration
that is too high can lead to vehicle damage.
— Never add radiator anti-freeze or other addi-
tives to the washer fluid.
— Do not use a glass cleaner that contains
paint solvents, because this could damage
the paint.
Service interval display
The service interval display detects when your ve-
hicle is due for service.
The service interval display works in two stages:
— Inspection reminder: after driving a certain
distance, a message appears in the instrument
cluster display each time the ignition is switch-
ed on or off. The remaining distance or time is
displayed briefly.
— Inspection due: if your vehicle has reached an
inspection interval, the message Inspection
due! appears briefly after the ignition is switch-
ed on and off.
Checking service intervals
You can check the remaining distance or time un-
til the next service.
Applies to: MMI: Select on the home screen: VE-
HICLE > Settings & Service > Service intervals.
Resetting the indicator
An authorized Audi dealer or authorized Audi
Service Facility will reset the service interval dis-
play after performing service.
@) Note
Adhering to the service intervals is critical to
maintaining the service life and value of your
vehicle. Even if the mileage on the vehicle is
low, do not exceed the time for the next serv-
ice.
242

Accessories and technical changes

Accessories and
technical changes
Warranty
Your vehicle is covered by various warranties:
— New Vehicle Limited Warranty
— Limited Warranty Against Corrosion Perforation
— Applies to: USA models: Kansas Safety Belt
Limited Warranty
You can find detailed information in your Warran-
ty & Maintenance Booklet.
Audi Literature Shop
Service information is made available as soon as
possible after a model is introduced and can be
ordered in the Audi Literature Shop: http://
literature.audiusa.com
Driving in other
countries
Government regulations in the United States and
Canada require motor vehicles to comply with
emissions regulations and safety standards.
Therefore, vehicles that were produced for the
U.S. and Canadian markets are different from ve-
hicles produced for other countries.
If you plan to use your vehicle outside of the
United States or Canada, it is possible that:
— Proper maintenance and repair work may not
be possible because special service equipment,
tools, or measuring devices needed for your ve-
hicle may not be available.
— Replacement parts may not always be availa-
ble.
— Navigation systems for vehicles built for the
U.S.A. and Canada will not necessarily work in
Europe, and may not work in other countries.
@) Note
Audi is not liable for damage to the vehicle re-
sulting from these country-specific differen-
ces.
286
Maintenance, repairs,
and technical modifi-
cations
Note the safety precautions > page 235, General
information and > page 273, Raising the vehicle.
General information
Due to the increasing complexity of technology in
these vehicles, as well as the safety and environ-
mental standards that apply, you can only per-
form a very limited amount of repairs and modifi-
cations to the vehicle yourself.
Proof of maintenance work may be required to
submit a claim within the warranty period.
We recommend that you have your vehicle serv-
iced by an authorized Audi dealer or authorized
Audi Service Facility and that Audi Genuine Parts
and Audi Genuine Accessories are used. This
helps to ensure that your vehicle's functionality,
performance, and safety are not impaired.
Maintenance and repairs
Your vehicle was designed to help keep mainte-
nance requirements to a minimum. Some regular
maintenance is required to help ensure that your
vehicle runs in a safe, economical, and reliable
manner. Please refer to your Warranty & Mainte-
nance Booklet for more detailed information
about vehicle maintenance.
When operating the vehicle under more extreme
operating conditions, for example when outside
temperatures are very low or in very dusty envi-
ronments, certain maintenance should be per-
formed between the specified intervals.
Usually maintenance and repair work requires
special tools, measuring devices, and other
equipment that is available to trained vehicle
technicians in order to help ensure that your vehi-
cle and all of its systems operate correctly, relia-
bly, and safely. Performing work on the vehicle
incorrectly can impair the operation and reliabili-
ty of your vehicle and may void one or more of
your vehicle's warranties.