2019 AUDI E-TRON CHARGE CABLE

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High-voltage system

Charging the high-voltage battery
Introduction

@
[RAZ-0665]






Fig. 88 Charging options overview
The following options are available to charge the
high-voltage battery:

Charging method Charging cable Charging port on
the vehicle
@ Charge with household and indus- _|@) Audi e-tron compact charging system |) or ©*
trial alternating current (AC) sockets | >page 114



@ Charge at public alternating current | Charging station cable © or ©*
(AC) charging stations
@®) Quick charge at public direct current | Charging station cable ®
(DC) charging stations
Audi recommends using alternating current (AC) with an industrial alternating current (AC) socket
to charge the high-voltage battery at industrial or with a public alternating current (AC) or direct
sockets, charging stations, or a wallbox. This will current (DC) charging station.
allow you to achieve higher efficiency and a con-
siderably shorter charging time when compared
to charging with a household socket.
High-voltage batteries age over time, which re-
duces the available range. High-voltage batteries
can also age because of how they are used: fre-
Only charge with the Audi e-tron compact charg- quently charging the high-voltage battery com-
ing system using household sockets in special cir- pletely accelerates the aging of the battery and
cumstances, when it is not possible to charge reduces the available range. >
105

High-voltage system

Charging at household and industrial sockets
or at public charging stations with
alternating current (AC)
The vehicle's high-voltage battery can be charged
with alternating current (AC) via the charging
port (5). Depending on the vehicle equipment,
there may be a second charging port ©) on the
opposite side of the vehicle. Both charging ports
have the same charging power. You can use
whichever charging port is more convenient for
your charging setup. When using one charging
port, the opposite charging port is locked.
Quick charging at public direct current (DC)
charging stations
The vehicle’s high-voltage battery can be charged
at a direct current (DC) charging station via the
charging port on the driver's side (). There is a
significant decrease in charging time. The charg-
ing cable being used may be a maximum of 30 m.
Charging time
The duration of the charging process may vary
based on the following factors:
— Sockets being used (household or industrial
sockets)
— Country-specific system voltage, current
strength and number of available phases
— Household connection
— The value set for the charging power level on
the Audi charging system control unit
— Fluctuations in the system voltage
— The temperature outside the vehicle
— The temperature of the high-voltage battery
and the Audi charging system control unit.
— Settings for the climate control inside the vehi-
cle
— Current capacity of the charging connector
— Whether the ignition is on or off
ec e laa eed
ZA\ WARNING
Short circuiting, electric shock, explosions,
fire and severe burns can result from not
charging the battery correctly (for example,
disregarding general safety precautions, using

unsuitable or damaged sockets and charging
cables, and charging at an unsuitable electri-
cal equipment) and can lead to serious and fa-
tal injuries.
— Only charge at sockets that are installed cor-
rectly, that are tested and that are not dam-
aged, or at electrical equipment that is func-
tioning correctly.
— Never use damaged and/or dirty charging
equipment. Check the charging equipment
for damage before every use.
— Never modify or repair any electrical compo-
nents, especially the high-voltage system.
— Never charge in areas at risk for explosions.
The components in the charging equipment
can trigger sparks, which can cause flamma-
ble or explosive fumes to ignite. To reduce
the risk of explosions, especially in garages,
make sure the Audi e-tron charging system
control unit is at least 19 inches (50 cm)
above the floor when charging.
— Never use the charging equipment with an
extension cord, a cable reel, a power strip,
or an adapter, for example, a travel adapter
or timer.
— Do not touch the contacts on the vehicle
charging port or charging equipment.
— Do not insert any objects in the vehicle
charging port or in the charging equipment.
— Always protect the sockets and connections
from water, moisture and other fluids.
— Never charge with both vehicle charging
ports at the same time.
— Only use the charging equipment provided
by the factory or the charging station cable.



Z\ WARNING
Applies to: Audi charging systems
Sockets that are installed incorrectly can
cause electric shock or fire when charging the
high-voltage battery using the vehicle charg-
ing connection.
— Read all information and safety precautions
for Audi charging systems before using
them.
— Monitor the Audi charging system if it is be-
ing used near children.



106

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High-voltage system



— Installation and setup of the household con-
nection for Audi charging systems may only
be performed by a qualified electrician. The
qualified electrician is thereby responsible
for adhering to applicable standards and
regulations.
— Make sure that the selected charging port is
suitable for drawing the current specified on
the Audi charging system.
— Make sure that the household socket is
grounded and shielded from water.
— If Audi charging systems do not function ac-
cording to the specifications in the operat-
ing manual, they must not be used. Contact
an authorized Audi dealer or authorized Au-
di Service Facility.
— Audi charging systems are intended for use
in private and semi-private areas (for exam-
ple, private property and company parking
lots). Depending on the country, charging in
mode 2 may be forbidden in public areas
and public spaces. Contact an authorized
Audi dealer or authorized Audi Service Facili-
ty for more information.
— The Audi charging systems may only be used
with a power network that is grounded prop-
erly. It cannot be used with non-grounded
power networks (such as IT networks).
— When charging the high-voltage battery us-
ing household/industrial sockets, the elec-
trical installation is used at full capacity.
Having a qualified electrician regularly in-
spect the electrical installations that are
used for charging is recommended.
— Disconnect Audi charging systems from the
power network during a thunderstorm.
— Never submerge the Audi charging systems
or the connectors in water.
— Audi charging systems must only be cleaned
when the control unit is completely discon-
nected from the power supply and from the
vehicle. Use a dry towel to clean.
— Audi charging systems are only intended for
use on Audi vehicles and vehicles within the
Volkswagen Group. Using the devices on ve-
hicles made by another manufacturer is not
authorized.

CG) Note
— If the vehicle is not being used for long peri-
ods of time, the high-voltage battery must
be charged after four months at the latest
or the vehicle must be continuously con-
nected to a power source (for 50% charging
target > page 110). Otherwise, the high-
voltage battery could become damaged.
— Make sure that you always use the correct
charging equipment for the country in
which it is being used. Contact an author-
ized Audi dealer or authorized Audi Service
Facility for more information.
G) Tips
— Your vehicle can only be charged at charging
stations that meet the requirements in the
respective country and meet the following
standards, at a minimum:
— GB/T 18487.1 and GB/T 20234 (China)
— IEC 61851 and IEC 62196 (Europe)
— SAE J1772 (North America, Japan)
— You can use your Audi charging system if
there is a household or industrial connec-
tion available at the charging station.
@ Tips
Applies to: Audi charging systems
—For an uninterrupted charging process, we
recommend only charging using sockets
that are connected to a separately protected
circuit.
— It is recommended to use Audi charging sys-
tems in the wall mount clip* during opera-
tion. When this is not possible, always posi-
tion Audi charging systems on a secure sur-
face during the charging process.
—To reduce the risk of overheating during op-
eration, do not place Audi charging systems
in direct sunlight for long periods of time. If
the control unit is overheated, the charging
process is automatically paused until the
temperature has lowered back within the
normal range.
107

High-voltage system

Charging



Fig. 89 Opening the charging unit cover (example: left side
of the vehicle)

Fig. 90 Charging unit: charging port and LED (example)
Connecting the charging cable
Requirement: the “P” gear must be selected, the
parking brake must be set, and drive ready mode
must have ended.
— If necessary, remove the charging cable from
the vehicle > page 113, Transport.
— Remove the cap from the charging cable if nec-
essary.
— First connect the charging cable to the power
supply, or remove it from the charging station.
— Unwind the charging cable completely.
— Unlock the vehicle.
— Press the center of the button @ to open the
charging unit cover on the driver's side or front
passenger's side.
— If you would like to use quick charging at public
direct current (DC) charging stations, open the
charging port cover (4).
— Plug the charging connector into the vehicle
charging port.
108
Starting to charge automatically (immediate
charging)
If charging is not delayed with a timer, the charg-
ing process will begin immediately. If necessary,
the charging station may need to be activated.
Follow the manufacturer guidelines and operat-
ing instructions for the charging station.
You can also adjust the charging process to your
preferences > page 110, Setting the charging
target, > page 111, Setting the timer,
=> page 111, Advanced charging settings.
While charging
The charging display on the charging unit @) will
pulse green while charging. It will pulse & in
the instrument cluster. A label on the charging
unit @) informs you about the various displays
=> page 109.
Depending on the selected view > page 12, the
following information about the charging process
is displayed in the instrument cluster:
— GY: range
— IK: remaining charging time until the charging
process is complete
— ©: current battery charge level
— ©: date and time of when the charging process
was completed
—(&: charging speed (additional range per hour)
—4: charging power (depends on the selected
power source)
To access the charging process information at a
later time, select in the instrument cluster: Vehi-
cle functions tab > [=] button > Charging.
The charging connector is locked while charging
and cannot be removed.
Canceling or completing charging
You can interrupt the charging process at any
time.
— Unlock the vehicle.
— Press the center of the button @.
— Remove the charging connector. If the charging
connector is not removed within 30 seconds, it
will automatically relock and the charging proc-
ess may continue.

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High-voltage system

—If the battery has been charged to the desired
level, the charging unit cover will automatically
relock. Otherwise, the cover must be manually
locked. To do this, press the center of the but-
ton @,.
— Disconnect the charging cable from the power
supply if necessary or return it securely to the
charging station.
— Install the protective caps on the charging ca-
ble again.
— If you are transporting the charging cable in
the vehicle, store it securely > page 113.
If the charging connector cannot be removed,
you must unlock it manually > page 111.


ing, drive immediately to an authorized Audi
dealer or authorized Audi Service Facility
and have the malfunction corrected to re-
duce the risk of injury.


ZA WARNING
— When closing the cover on the charging
unit, make sure the area where the cover is
closing is clear to reduce the risk of injury.
— Do not disconnect the charging cable from
the socket or the vehicle charging port while
the vehicle is charging. End the charging
process before removing the charging cable
from the socket in order to reduce the risk of
damaging the connector contacts from
sparks.
— Never drive with the charging unit open. If
the cover on the charging unit is open, it
could hit other road users and potentially
cause injury.
— If a charging unit is damaged, the vehicle
must not be charged at the damaged charg-
ing port or at the charging port on the other
side* to reduce the risk of injury.
— If the charging unit is damaged or the
charging unit cover cannot close or is miss-

@) Note
— If you drive with an open charging unit, both
the cover and the electronics installed be-
hind it could be damaged. Check before ev-
ery drive after charging if the cover is
locked.
— Applies to: vehicles with charging ports on
the driver and front passenger’s side: Never
attempt to charge the vehicle using both
charging ports at the same time, because
this could damage the charging infrastruc-
ture.
(i) Tips
— Applies to: MMI: in addition to other set-
tings, you can also select if the charging
connector should be released automatically
after the immediate charging process is
complete. To do this, select on the home
screen: VEHICLE > Charging & Efficiency >
Charging > <3 > DC connector: unlock after
charging ends.
— The parking brake may make noises when
connecting the charging connector.
— Remove ice and snow in the charging unit
using a hand brush and solvent-free deicing
spray.
— The vehicle radio and TV systems may have
limited reception when charging the vehicle.
Charging display
The charging display is an LED light on the charg-
ing unit and shows the charging status. A label
on the charging unit @) > page 108, fig. 90 in-
forms you about the various displays. The key for
the LED light is explained in the following table.

LED on the charging unit Meaning

Vehicle charging system is in sleep mode. A timer may be active,
Off but charging has not started yet.


Charging process is interrupted. >

109

High-voltage system


LED on the charging unit Meaning

White Pulsing
Connection between the power source and the vehicle is being
established.

Green
Pulsing The high-voltage battery is charging.

Flashing A timer is active, but charging has not started yet.

On High-voltage battery charging process is completed.

Yellow
On
No power supply was recognized even though the charging cable
is plugged in. Have the power supply or power supply system in-
spected. When using the Audi charging system, check the status
displays on the unit > table on page 115. See an authorized Au-
di dealer or authorized Audi Service Facility for assistance if nec-
essary.

Flashing
The vehicle is not secured from rolling away. Check if “P” is en-
gaged and the parking brake is set. If the LED continues to
flash, see an authorized Audi dealer or authorized Audi Service
Facility for assistance.

Red

On
The charging connector may not be able to lock correctly in the
vehicle charging port. Check if the charging connector is insert-
ed correctly. Remove the charging connector and plug it in the
charging port again, or use a different charging station. If the
LED stays turned on, there is a malfunction either in the vehicle
charging system or at the power source. See an authorized Audi
dealer or authorized Audi Service Facility for assistance if neces-
sary.

Both charging unit covers are open. Try to close one of the cov-
ers by hand. If the LED stays turned on, the high-voltage battery
may not be charging. See an authorized Audi dealer or author-
ized Audi Service Facility for assistance.


The outside temperature is too low or too high.

@ Tips
The operation status indicated by the LED on
> Applies to: MMI: Select on the home screen:
VEHICLE > Charging & Efficiency > Charging.
>» When the timer is displayed, swipe your finger
the charging unit are is displayed in the in-
strument cluster gy.
Setting the charging target
You can set the charging target, meaning you can
set the maximum charge level to which the high-
voltage battery should be charged. The charging
target can be set between 50% and 100%. For
daily usage, Audi recommends setting the charg-
ing target at 80%. This can extend the service life
of the high-voltage battery. Before long trips, Au-
di recommends setting the charging target at
100% for the highest possible range.
110
on the display toward the right.
> Press on the right section of the battery charge
level display.
> Set the desired charging target.
G) Tips
If you set the charging target lower than the
current battery charge level while charging,
then the charging process will be canceled. If
you set the charging target above the current
battery charge level again, then the charging
process will resume. This does not apply if you
are charging at a charging station, where you
have authenticated yourself manually. If this >

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High-voltage system

is the case, authenticate yourself again at the
charging station.
Sytem nas
By setting a timer, you determine when your vehi-
cle should reach the desired charging target.
When the timer is activated, it will be run regu-
larly at the set time. In addition to the charging
target, you can also specify if your vehicle should
be heated or cooled to the temperature set in the
climate control system. You can turn on multiple
timers at the same time. The active timer is indi-
cated by the respective number in © in the upper
section of the display.
> Applies to: MMI: Select on the home screen:
VEHICLE > Charging & Efficiency > Charging.
> When the charging target is displayed, swipe
your finger on the display toward the left.
Multiple timers are displayed that you can set
separately.
> To set a timer, select > in the line for the de-
sired timer.
> Select one ore more days of the week and select
Next.
> Set the desired departure time and select OK.
> To also activate the climate control with a tim-
er, select F.
> To turn ona timer, select CD.
> To activate the timer that is turned on, select
©. A colored bar will turn on in the button.
If the set departure time for the timer is too
soon, the desired charging target may not be
reached.
G) Tips
It is not possible to charge using the timer at
some charging stations.
Advanced charging settings
With the advanced charging settings, you can de-
fine
addresses at which certain charging settings
should apply (for example, charging target, mini-
mum charge). If your vehicle is in the vicinity of
the address, the charging settings will be auto-
matically applied.
> Applies to: MMI: Select on the home screen:
VEHICLE > Charging & Efficiency > Charging >
<2} > Advanced charging settings.
> To define new settings for a certain address, se-
lect +. Follow the instructions in the display.
> To edit existing settings for a certain address,
press the respective button.
> To delete existing settings for a certain ad-
dress, select Z.
Emergency release
You can release the charging unit cover or the
charging connector manually.



Fig. 91 Motor compartment: emergency release
Charging unit cover emergency release
> Open the hood > page 236.
> Open the cover in the motor compartment on
the side of the applicable charging port.
> Loosen the red loop (@ from the retainer and
then pull on the loop carefully >@.
> If necessary, open the charging unit cover by
hand.
Manually releasing the charging connector
If you are not able to pull the charging connector
out of the vehicle charging port, there may bea
malfunction. You must use the emergency re-
lease to release the vehicle charging connector.
Requirement: the “P” gear must be selected, the
vehicle must be unlocked, and the charging proc-
ess must be complete or must have been can-
celed.
> End the charging process > page 108, Cancel-
ing or completing charging.
> Open the hood & page 236.
111

High-voltage system

> Open the cover in the motor compartment on
the side of the applicable charging port.
> Loosen the yellow loop (2) from the retainer
and then pull on the loop carefully >@).
> Remove the charging connector.
> Drive to an authorized Audi dealer or author-
ized Audi Service Facility immediately to have
the malfunction corrected.
If the charging connector still cannot be removed
after using the emergency release, see an author-
ized Audi dealer or authorized Audi Service Facili-
ty for assistance.
After releasing manually, secure the loop(s) on
the retainer and close the cover in the motor
compartment.
() Note
Only pull on the loop until you feel resistance.
You
will not hear it release. If you continue to
pull, you could damage the emergency re-
lease mechanism.
Messages
If the or =] indicator light turns on, then the
range is low or very low. Charge the high-voltage
battery.
Esq Warning! Please check the charging unit
cover. See owner's manual
This message appears if the charging unit cover is
opened while driving. Stop the vehicle as soon as.
possible and try to close the cover using the but-
ton @ © page 108, fig. 89 or by hand. If the cov-
er cannot close and/or the message continues to
appear, drive to an authorized Audi dealer or au-
thorized Audi Service Facility immediately and
have the malfunction corrected > A\ in Charging
on page 109; >@ in Charging on page 109.
B AC charging system: malfunction! Please
contact Service
B DC charging system: malfunction! Please
contact Service
This message appears if there is a malfunction in
the charging system. Drive to an authorized Audi
112
dealer or authorized Audi Service Facility immedi-
ately.
Incompatible charging system. Please check
charging system
This message appears when the charging system
is incompatible. Only charge using the Audi
charging system that is designed for your vehicle.
EB charging system: malfunction
This message appears if there is a malfunction in
the vehicle charging infrastructure or the charg-
ing station. Use a different charging station. If
this message does not turn off, contact an au-
thorized Audi dealer or authorized Audi Service
Facility.
Charging equipment
Introduction
Depending on the vehicle equipment, the Audi e-
tron compact charging system may be available.
Using the charging equipment
Pay attention to the following information for
safe handling of the charging equipment:
— Secure the charging equipment against any
strain, such as being run over, falling, pulling,
bending, and crushing.
— Do not submerge the charging equipment in
water and do not cover it with snow or ice.
— Only pull at the plugs when removing the
charging cable from the vehicle and from the
power supply.
— Put the cap on after using the charging cable.
— Only operate the Audi charging system ina
power supply system with a frequency of
50 Hz/60 Hz.
— Only operate or store the Audi charging system
at a humidity level between 5% and 95% (no
condensation).
— The Audi charging system is protected against
dust and splashing water (IP55 (USA: Enclosure
3).
Depending on the country, different warnings
may be on the charging equipment.