2019 AUDI E-TRON CHARGE CABLE

Audi smartphone interface

— Some MMI functions are not available when — AUDI AG merely provides access to third
there is an active Audi smartphone interface party services through the MMI and does
connection. not assume any responsibility for the con-
— You cannot connect any mobile devices via tent of these services.
Bluetooth when an Apple CarPlay connec-
tion is active.
— Usage of the Audi smartphone interface de-
pends on the availability of services through
third party providers.
Troubleshooting
Applies to: vehicles with Audi smartphone interface
The information that follows lists some trouble-
shooting options. They depend on the equip-
ment.

Problem Solution

Audi smartphone
interface cannot be
opened.
Check the battery charge level on your smartphone.
Check the USB cable and use a different one if necessary.
Check if Android Auto or Apple CarPlay is available in the country where the vehi-
cle is being operated.

Android Auto: check if the Android Auto app is installed on your smartphone.

Connecting the
smartphone to the
MMI failed.
Make sure that you are using the correct USB adapter and check if the USB
adapter is connected correctly to your smartphone and the Audi music interface
=> page 220.

Apple CarPlay: check if Apple CarPlay is activated on your smartphone.

Android Auto: check in the Android Auto app if Android Auto permits new vehi-
cles.

Wireless connection: open the settings for Bluetooth and CarPlay on your
smartphone. Remove your vehicle. Open the connection manager in the MMI
=> page 232. Delete your smartphone in the Telephone 1 and Audi smartphone
interface submenus. Repeat the connection process. Restart the MMI
=> page 17. Restart your smartphone.

The smartphone is
not automatically
detected.

Make sure that you are using the correct USB adapter and check if the USB
adapter is connected correctly to your smartphone and the Audi music interface
=> page 220.
Check if the requirements needed to connect a smartphone have been met.

230

Emergency assistance

overheating. Let the compressor cool down
for several minutes before using it again.
@) Tips
The ESC must not be limited or switched off
when driving with the collapsible spare tire
=> page 102.
Jump starting
The vehicle cannot be operated when the 12 Volt
vehicle battery is drained. Your vehicle must not
be jump started in this case. Contact an author-
ized Audi dealer or authorized Audi Service Facili-
ty.
@) Note
The vehicle battery must not be bridged using
conventional jump start methods.
— You may neither give nor receive a jump
start. Otherwise, the electronic systems in
the vehicle may be severely damaged.
—The jump start pins in the motor compart-
ment are designed specifically for qualified
technicians.
Towing
ee eeue lela)
You should only perform the steps that follow if
you have the necessary tools and technical ex-
pertise.
Towing requires a certain amount of practice. Au-
di recommends contacting a towing company to
have the vehicle transported.
You should only have your vehicle towed by an-
other vehicle when disabled in exceptional cir-
cumstances. Inexperienced drivers should not
tow.
Notes on towing
— The maximum permitted towing speed is 30
mph (50 km/h).
— The maximum permitted towing distance is 30
miles (50 km).
276
Additional information on towing with a tow
truck
The vehicle may only be towed with the front axle
raised. Do not wrap any chains or cables around
the brake lines.
Tow bar and towing cable
The vehicle can be towed with a tow bar or tow-
ing cable. Both drivers should be familiar with
the special considerations when towing, especial-
ly when using a towing cable.
Always make sure the traction force does not ex-
ceed the permitted level and there are no shock
loading conditions. There is always the risk of the
coupling becoming overloaded when driving off-
road.
For the most safety and security, drive with a tow
bar. You should use a towing cable only if a tow
bar is not available. Use a towing cable made of
synthetic elastic cable similar elastic material.

ZA WARNING
— Towing highly increases the risk of an acci-
dent, for example from colliding with the
towing vehicle.
—To reduce the risk of an accident, do not al-
low anyone to remain inside the vehicle
when it is being transported by a tow truck

or a special transporter.

@) Note
—Ifthe |_E| indicator light turns on, there is a
fault in the cooling circuit. The vehicle must
not be towed. The drive system can be se-
verely damaged.
— If normal towing is not possible, for exam-
ple if the transmission is faulty or if the
towing distance is greater than 30 miles
(50 km), then transport the vehicle on a
special carrier.
— If the vehicle is towed by a tow truck at the
axle that is not permitted, this can cause se-
vere damage to the transmission.
— Towing must not be used to charge the
high-voltage battery (recuperation), be-
cause this could result in major damages to
the tow vehicle or the vehicle being towed. >

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Emergency assistance

— The vehicle must not be tow started for
technical reasons.
@ Tips
— Switch Audi pre sense* off > page 153 when
loading the vehicle onto a vehicle carrier,
train, ship,
or other type of transportation,
or when towing the vehicle. This can prevent
an undesired intervention from the pre
sense* system.
— Follow the local legal regulations for tow-
ing.
Read and follow the important information under
=> page 276.
Preparations
> Only secure the towing cable or tow bar at the
designated towing loops > page 277,
=> page 278.
> Make sure the towing cable is not twisted. Oth-
erwise it could disconnect from the towing loop
while towing.
> Switch the emergency flashers on in both vehi-
cles > page 46. However, do not do this if it
prohibited by law.
Towing vehicle (front)
> Only start to drive when the towing cable is
taut.
> Press the brake pedal very carefully.
> Avoid sudden braking or driving maneuvers.
Vehicle being towed (rear)
> Make sure the ignition is switched on so that
the steering wheel is not locked and so that you
can use the turn signals, the horn, and the
windshield wipers if needed > A\.
> The brake booster only operates when the igni-
tion is switched on. Power steering only works
when the ignition is switched on and the vehicle
is rolling ). If the brake booster and power
steering are not functioning, you must press

D_ Requirement: the vehicle battery must have a sufficient
charge level.
the brake pedal much harder and use more
force to steer.
> Release the parking brake > page 93.
> Select the “N” selector lever position.
> Make sure the towing cable is always taut.

ZA\ WARNING
Never tow a vehicle using a tow bar or towing
cable if the vehicle does not have electrical
power.

Front towing loop



Fig. 177 Front bumper: installing the towing loop
The threaded opening for the towing loop is lo-
cated on the right side of the front bumper.
> Remove the towing loop from the vehicle tool
kit > page 269.
> Press the cap inward with brief, strong pressure
=> fig. 177. The cap will loosen from the bump-
er.
> Tighten the towing loop in the threaded open-
ing until it stops and then tighten it with a
wheel wrench.
> After using, place the towing loop back in the
vehicle tool kit.

ZA WARNING
If the towing loop is not tightened until it
stops when installing, the threads may be
pulled out when towing the vehicle and result
in an accident.

277

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Index

A
A/C cooling mode............. ee eee eee ee 82
Accelerator pedal.............--00000005 89
also refer to Accelerator pedal........... 89
ACCeSSOFICS . 6... eee 288
Active lane assist
refer to Lane departure warning......... 147
refer to Lane guidance................ 147
Adaptive cruise assist..............-000. 139
Cleaning the sensors...........00 ee eee 264
Predictive control.................... 137
Adaptive cruise control
refer to Adaptive cruise assist........... 139
Adaptive darnipers « wax ss eae 2» seme s oe 99
Adjusting the air distribution............. 82
Adjusting the brightness................. 48
Adjusting the sound..............-...0- 231
Adjusting the temperature............... 82
Adjusting the vents ...........0 cece eens 84
Adjusting the volume..............000005 26
Adjusting the volume (announcements) .... 231
Adjusting the welcome sound............ 231
Airbag SySteM « » ene s ews 4 5 Hemme tee Eee 64
Air quality display...............022-.08. 84
Air suspension...........0..0 000. ee eee 99
Airtransport........... 0.0.00 .00200 eee 104
Alarm system
refer to Anti-theft alarm system.......... 32
Alignment pin (changing the wheel)....... 269
All-weather lights.................00000. 44
ALSeaSOMtineSien. is 5: suse 6 samme «0 imevsnee ow we 258
All wheel drive
refer to quattro... . 2... cece eee eee 101
AMI
refer to Audi music interface........... 220
Android Auto
refer to Audi smartphone interface...... 229
Anti-freeze
Windshield washer system............. 241
Anti-lock braking system.............05. 101
Anti-Slip Regulation.................05. 102
Anti-theft alarm system ..........--..00-- 32
Anti-theft wheel bolts.................. 272
Apple CarPlay
refer to Audi smartphone interface...... 229
Aspect ratio (video) ..............0. 223,225
ASR
refer to Anti-Slip Regulation............ 101
Audi adaptive light..................000. 44
Audi connect
refer to connect............ee008 184,185
Audi drive select. .... 0.0... eee e eee eee eee 98
Audi e-tron compact charging system..... 114
Adjusting the charging power level...... 114
Changing or attaching the power cable... 118
SOGUIING*s « & cvsiane wo cranes = wiersie © eireten @ © on 119
Status and malfunction indicators....... 115
Audi music interface...............2.-- 220
AUTOM ESiscns x 5: scaniae 0 0 scones 0 atasene 0 a asouane 221
Audi phone BOX. weiss & scinie ev eerie ve emcene 171
Audi PreISONS@iics 4 + svnns ae maces os oes o 8 150
Messages ...... 00.0.0. cece eee eee eee 153
Audi side assist
refer to Side assist. ........0.. 0000000 154
Audi smartphone interface.............. 229
Legalinformation..........0...eebeee 233
Audi virtual cockpit
refer to Instrument cluster.............. 11
AUTO
Automatic headlights .................. 44
Climate control system..............0-. 82
Auto Lock (central locking) ............... 29
Automatic climate control
refer to Climate control system.......... 81
Automatic luggage compartment lid.... 36,37
Automatic wipe/wash system............. 50
Auxiliary climate control................. 84
AVErAGe CONSUMPTION 4 6 weieure o weceie ae waco 14
Average’Speed ic. i civ 6 x essen so cranes 6 w sre 14
B
BaqehOOKsts « scan Battery
Charge level display.............0005 ee 11
Charging (12 Volt vehicle battery)....... 241
High-voltage batteryiews « ass ss gouy s x as 104
Vehicle battery (12 Volt)............... 240
Winter operation (12 Volt vehicle battery) . 240
Battery (vehicle)
refer to High-voltage battery........... 104
293