
Emergency assistance
Removing and installing a wheel
@ Rg tT
“% © oO
B8K-1477
Fig. 176 Wheel: alignment pin in the top hole
Removing a wheel
>» Remove the top wheel bolt completely using
the hex socket in the screwdriver handle from
the vehicle tool kit > fig. 175 and place it ona
clean surface.
> Then install the alignment pin from the vehicle
tool kit in the empty wheel bolt hole by hand
> fig. 176.
> Remove the rest of the wheel bolts.
>» Remove the wheel >(). The alignment pin re-
mains in the hole while doing this.
Installing a wheel
Read the directions on > page 274 when instal-
ling unidirectional tires.
> Slide the wheel on over the alignment pin >@.
> Install the wheel bolts and tighten them gently
using the hex socket.
» Remove the alignment pin and tighten the re-
maining wheel bolt.
> Carefully lower the vehicle using the vehicle
jack*.
> Tighten the wheel bolts in a diagonal pattern
using the wheel wrench.
274
The wheel bolts must be clean and loosen and
tighten easily. Check the contact surfaces for the
wheel and hub. Contaminants on these surfaces
must be removed before installing the wheel.
ZA\ WARNING
— Read and follow the important information
and notes under > page 250.
— Never use the hex socket in the screwdriver
handle to tighten the wheel bolts. Using the
hex socket will not achieve the required
tightening torque, which increases the risk
of an accident.
©) Note
When removing or installing the wheel, the
rim
could hit the brake rotor and damage the
rotor. Work carefully and have a second per-
son help you.
Unidirectional tires
A unidirectional tire profile is identified by arrows
on the tire sidewall that point in the running di-
rection. You must always maintain the specified
running direction. This is necessary to ensure the
tire's optimal performance in regard to adhesion,
running noise, and friction, and to reduce the risk
of
hydroplaning.
To benefit fully from the advantages of the uni-
directional tire design, you should replace faulty
tires as soon as possible and restore the correct
running direction on all of the tires.
> Reinstall the caps on the wheel bolts if necessa-
ry.
> Store the vehicle tool kit in its designated
place.
> If the removed wheel does not fit in the spare
wheel well, store it securely in the luggage
compartment > page 77.
> Check the tire pressure on the installed wheel
as soon as possible.
> Correct the tire pressure and store it in the MMI
=> page 262.

4KE012721BB
Emergency assistance
> The wheel bolt tightening specification must be
120 ft lbs (160 Nm). Have it checked as soon as
possible with a torque wrench. Drive carefully
until then.
> Have the faulty wheel replaced as quickly as
possible.
Collapsible spare tire
Applies to: vehicles with collapsible spare tire
The collapsible spare tire is intended for short-
term use only. Have the damaged tire checked
and replaced if necessary by an authorized Audi
dealer or authorized Audi Service Facility as soon
as possible.
There are some restrictions on the use of the col-
lapsible spare tire. The collapsible spare tire has
been designed specifically for your type of vehi-
cle. Do not replace it with the collapsible spare
tire from another type of vehicle.
The collapsible spare tire is located in the lug-
gage compartment under the cargo floor cover.
Requirement: the vehicle tool kit > page 269 and
the compressor must be laid out.
Removing
> Lift the cargo floor using the handle.
> Turn the handwheel counter-clockwise and re-
move it.
> Remove the cover.
> Remove the collapsible spare tire.
You must inflate the collapsible spare tire before-
hand in order to use it.
Inflating
> Remove the valve cap from the collapsible
spare tire.
> Tighten the compressor hose on the collapsible
spare tire valve.
> Connect the compressor hose to a vehicle sock-
et and switch it on.
> Let the compressor run until the specified value
on the tire pressure sticker is reached
> page 253, fig. 165>©.
> Screw the valve cap back onto the valve.
Returning to storage
> Remove the valve cap to drain the air.
» Wait several hours before placing the collapsi-
ble spare tire in the spare wheel well. Only then
will it fold down completely so that you can
store it securely.
> Then screw the valve cap back onto the valve.
> Secure the collapsible spare tire with the cover
and the handwheel.
> Fold the cargo floor cover back into place.
Snow chains
Using snow chains on the collapsible spare tire is
not permitted for technical reasons.
If you have to drive with snow chains and a rear
tire fails, mount the collapsible spare tire in place
of a front tire. Install the snow chains on the
front tire that you removed, and install that in
place of the rear tire that failed.
ZA\ WARNING
— Only use the collapsible spare tire in emer-
gencies and drive very carefully, especially if
it is more than six years old.
— The compressor and the hose can become
very hot during operation which increases
the risk of burn injuries.
— After installing a collapsible spare tire, the
tire pressure must be checked as quickly as
possible to reduce the risk of an accident.
— Do not drive faster than 50 mph (80 km/h)
with the collapsible spare tire. Driving faster
than that increases the risk of an accident.
—To reduce the risk of an accident, avoid hard
acceleration or braking and driving fast
around curves with the collapsible spare
tire.
— Never drive using more than one collapsible
spare tire, because this increases the risk of
an accident.
— Normal tires or winter tires must not be
mounted on the collapsible spare tire rim.
@) Note
The compressor must be switched off after six
minutes at the most to reduce the risk of
275
>

Emergency assistance
overheating. Let the compressor cool down
for several minutes before using it again.
@) Tips
The ESC must not be limited or switched off
when driving with the collapsible spare tire
=> page 102.
Jump starting
The vehicle cannot be operated when the 12 Volt
vehicle battery is drained. Your vehicle must not
be jump started in this case. Contact an author-
ized Audi dealer or authorized Audi Service Facili-
ty.
@) Note
The vehicle battery must not be bridged using
conventional jump start methods.
— You may neither give nor receive a jump
start. Otherwise, the electronic systems in
the vehicle may be severely damaged.
—The jump start pins in the motor compart-
ment are designed specifically for qualified
technicians.
Towing
ee eeue lela)
You should only perform the steps that follow if
you have the necessary tools and technical ex-
pertise.
Towing requires a certain amount of practice. Au-
di recommends contacting a towing company to
have the vehicle transported.
You should only have your vehicle towed by an-
other vehicle when disabled in exceptional cir-
cumstances. Inexperienced drivers should not
tow.
Notes on towing
— The maximum permitted towing speed is 30
mph (50 km/h).
— The maximum permitted towing distance is 30
miles (50 km).
276
Additional information on towing with a tow
truck
The vehicle may only be towed with the front axle
raised. Do not wrap any chains or cables around
the brake lines.
Tow bar and towing cable
The vehicle can be towed with a tow bar or tow-
ing cable. Both drivers should be familiar with
the special considerations when towing, especial-
ly when using a towing cable.
Always make sure the traction force does not ex-
ceed the permitted level and there are no shock
loading conditions. There is always the risk of the
coupling becoming overloaded when driving off-
road.
For the most safety and security, drive with a tow
bar. You should use a towing cable only if a tow
bar is not available. Use a towing cable made of
synthetic elastic cable similar elastic material.
ZA WARNING
— Towing highly increases the risk of an acci-
dent, for example from colliding with the
towing vehicle.
—To reduce the risk of an accident, do not al-
low anyone to remain inside the vehicle
when it is being transported by a tow truck
or a special transporter.
@) Note
—Ifthe |_E| indicator light turns on, there is a
fault in the cooling circuit. The vehicle must
not be towed. The drive system can be se-
verely damaged.
— If normal towing is not possible, for exam-
ple if the transmission is faulty or if the
towing distance is greater than 30 miles
(50 km), then transport the vehicle on a
special carrier.
— If the vehicle is towed by a tow truck at the
axle that is not permitted, this can cause se-
vere damage to the transmission.
— Towing must not be used to charge the
high-voltage battery (recuperation), be-
cause this could result in major damages to
the tow vehicle or the vehicle being towed. >

4KE012721BB
Emergency assistance
— The vehicle must not be tow started for
technical reasons.
@ Tips
— Switch Audi pre sense* off > page 153 when
loading the vehicle onto a vehicle carrier,
train, ship,
or other type of transportation,
or when towing the vehicle. This can prevent
an undesired intervention from the pre
sense* system.
— Follow the local legal regulations for tow-
ing.
Read and follow the important information under
=> page 276.
Preparations
> Only secure the towing cable or tow bar at the
designated towing loops > page 277,
=> page 278.
> Make sure the towing cable is not twisted. Oth-
erwise it could disconnect from the towing loop
while towing.
> Switch the emergency flashers on in both vehi-
cles > page 46. However, do not do this if it
prohibited by law.
Towing vehicle (front)
> Only start to drive when the towing cable is
taut.
> Press the brake pedal very carefully.
> Avoid sudden braking or driving maneuvers.
Vehicle being towed (rear)
> Make sure the ignition is switched on so that
the steering wheel is not locked and so that you
can use the turn signals, the horn, and the
windshield wipers if needed > A\.
> The brake booster only operates when the igni-
tion is switched on. Power steering only works
when the ignition is switched on and the vehicle
is rolling ). If the brake booster and power
steering are not functioning, you must press
D_ Requirement: the vehicle battery must have a sufficient
charge level.
the brake pedal much harder and use more
force to steer.
> Release the parking brake > page 93.
> Select the “N” selector lever position.
> Make sure the towing cable is always taut.
ZA\ WARNING
Never tow a vehicle using a tow bar or towing
cable if the vehicle does not have electrical
power.
Front towing loop
Fig. 177 Front bumper: installing the towing loop
The threaded opening for the towing loop is lo-
cated on the right side of the front bumper.
> Remove the towing loop from the vehicle tool
kit > page 269.
> Press the cap inward with brief, strong pressure
=> fig. 177. The cap will loosen from the bump-
er.
> Tighten the towing loop in the threaded open-
ing until it stops and then tighten it with a
wheel wrench.
> After using, place the towing loop back in the
vehicle tool kit.
ZA WARNING
If the towing loop is not tightened until it
stops when installing, the threads may be
pulled out when towing the vehicle and result
in an accident.
277

4KE012721BB
Data privacy
protection against loss of data on mobile de-
vices that are used to access the Internet
through the Wi-Fi hotspot.
G) Tips
— If the transmission of data is limited, data
will still be transmitted to verify subscrip-
tions.
— If the transmission of data is limited, it will
have the following effects on the exchange
of data for Audi connect services and emer-
gency calls, if equipped:
— The emergency call function will remain
available without restrictions and will con-
tinue to transmit data.
— If an online roadside assistance call is ini-
tiated, no data will be transmitted, but a
call will be made.
— If an Audi connect key is already assigned
to a user, data will still be transmitted to
maintain data security.
—If the Geofencing Alert, Speed Alert,
and/or Valet Alert services have been acti-
vated by the key user, then they will re-
main available without restrictions and
continue to transmit data.
— Stored destinations (favorites, last desti-
nations) are only stored in the vehicle. If
you allow transmission of data again,
these destinations will be synchronized via
the myAudi account. To prevent synchroni-
zation of destinations, delete the destina-
tions before you allow data to be trans-
mitted again.
Applies to: vehicles with Audi connect Infotainment
AUDI AG collects, uses, stores and shares your
personal information, such as contact data, vehi-
cle data, usage data, driving data and precise ge-
olocation, in order to provide you with the prod-
ucts and services you have purchased or request-
ed, and for a number of other purposes, for ex-
ample, to track quality issues, to performance
and safety, to meet our internal compliance or le-
gal requirements and to market to customers
and potential customers. For a more complete
list of the data we collect, how we use it and with
whom we share it, please visit your Audi nation-
al/sales region website at www.audi.com.
The collection, use and sharing may vary depend-
ing on your model and model year, your subscrip-
tion status, or the service offering. For example,
collection, use and sharing may vary between Au-
di connect services, if you have designated a key
user, or if you are driving a model equipped with
persistent data logging. Please review the com-
plete Privacy Statement to understand our data
handling practices with respect to a particular
service.
You can find additional information about our da-
ta privacy practices in your MMI.
>» Applies to: MMI: On the home screen, select:
SETTINGS > General > Legal notes > About Au-
di connect.
Information about our privacy practices in con-
junction with the mobile Audi connect applica-
tion can be found in the Application’s Privacy
Statement.
For additional information about the privacy
practices relating to Audi connect, myAudi, or
other websites, applications or online services as
well as your obligations with respect to using
these services, and for additional information re-
garding Audi connect terms and conditions,
please visit your Audi national/sales region web-
site at www.audi.com.
285

4KE012721BB
Accessories and technical changes
Applicable to Canada
If you live in Canada and you be-
lieve that your vehicle has a de-
fect that could cause a crash, in-
jury or death, you should immedi-
ately inform Transport Canada,
Defect Investigations and Recalls.
You should also notify Audi Cana-
da.
Canadian customers who wish to
report a safety-related defect to
Transport Canada, Defect Investi-
gations and Recalls, may either
call Transport Canada toll-free at:
Tel.: 1-800-333-0510 or
Tel.: 1-819-994-3328 (Ottawa re-
gion and from other countries)
TTY for hearing impaired:
1-888-675-6863
or contact Transport Canada by
mail at:
Transport Canada
Motor Vehicle Safety Investiga-
tions Laboratory
80 Noel Street
Gatineau, QC
J8Z OA1
For additional road safety infor-
mation, please visit the Road
Safety website at:
English:
http://www.tc.gc.ca/eng/
motorvehiclesafety/menu.htm
French:
http://www.tc.gc.ca/fra/
securiteautomobile/menu.htm
Declaration of
compliance for telecom-
munications equipment
and electronic systems
The manufacturer is not liable for radio malfunc-
tions that are caused by unauthorized changes to
the equipment.
Equipment
The following equipment complies with FCC sec-
tion 15 and RSS-Gen:
— Adaptive cruise assist*
— Remote control key
— Garage door opener (HomeLink)*
— Intersection assistant*
— Side assist*
— Exit warning*
— Rear cross traffic assist*
FCC Part 15.19
This device complies with part 15 of the FCC
Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful
interference, and (2) this device must accept any
interference received, including interference that
may cause undesired operation.
FCC Part 15.21
Changes or modifications not expressly approved
by the party responsible for compliance could
void the user's authority to operate the equip-
ment.
RSS-Gen
This device complies with Industry Canada’s Li-
cence-exempt RSSs. Operation is subject to the
following two conditions:
289

Index
Blinds
refer to Sunshade (roof) ............00-5 40
Block
route................ 00 cece eee 202
BLOWER. « sees su comers a enmeane wa nents a = swine = 82
Bluetooth
Audio player........... 0.00 e eee eee 218
Connecting a mobile device............ 170
Deleting
ardevice wii s 2 isnsins ov sucrose « sence 233
Device overVieW...... 6c eee ee eee eee 232
Disconnecting a device................ 233
Displaying profiles.................... 233
Searching fora device...............-. 233
Selecting adevice.............2eeeeee 233
Specifying a favorite.................. 233
BOOStTUNCTION owas x cee 2 sneer 2 eo ces ¢ 89
Brake fluid
Checking the brake fluid level........... 239
Brak Sicnes 2 x sree: vo cmv ow orien ow soe © o ooEKS 92
Brakerassist. scsmrs « acess» oi soz 4 0 omens « 102
Brake fluid. .................0..0000. 239
Emergency braking function............. 95
New brake pads..............---00000- 92
Break-in security feature................. 32
Breaking in
New brake pads............0.20200000- 92
NGW TIRES: « « noms 2 s saros & 9 cate gs eam a 250
Browser
refer to Mediacenter................4. 222
Bulb replacement.............--22+-05- 282
Business: address). «i ijei as jana a scan a va 202
Cc
California Proposition 65 Warning........ 235
Batteryspecific... =. eccs s sive s ween as: 241
GALLLISt « wea ¢ 2 aeee xs meee oe eee s Bee ee 174
Capacities
Fuebtanike, « secs 2 a oasan oo ssamon o wana oo ove 291
Washer fluid reservoir................- 291
Cangowmatc © « conse ws aussins 6 0 secs a a amass We ae 80
Cargoinets: « s soma 2s memew + wauim a 3 mam 6 @ oarae 80
Car key « s eeu oy ews y oeE 6 2 ween 6 Ewes 33
Car phone
Serialinumber(IMED) « wsscsce ao soteane ao sanaia 181
Switching on... ....... eee eee eee 181
Using the car phone function........... 169
Car WASH: = sass 5 x eee 5 feats sb eG EE 263
294
Cell phone
refer to Telephone...........-0e eee eae 169
Cell phone compartment
refer to Audi phone box............... 171
Central
locking ...... 0. cece eee eee eee 29
AUTO LOCK: » geese + sunems 2 seene & 3 donee & = Be 29
Convenience key « sscsu © cvenesie © erase wo vnscem 34
Convenience opening and closing......... 40
Luggage compartment lid............... 36
Mechanically unlocking and locking....... 32
Messages... 1.6... ce eee cece eee eee 31
Remote control keys: ss esas ss eves os ees 34
SettN's 6 e wanes a a saws «wo ones vo meen + 8 o8TH 30
Vehicle key... 6... ccc ee eee eee eee 34
Central locking switch.............000005 31
Centificat onto» a sess + x aneans ao somes o 6 mmm 289
Changing lightibulbs'. « ccs ss sew s 6 sesso 282
Charging
refer to Power sourceS............00 000s 75
Charging clip
refer to Wall mount clip............... 119
Charging display................---0000- 109
Charging the battery (mobile devices). 171, 220
Charging times. « sass. se savin s 2 wees © 2 sree 106
Child safety lock
Climate control system controls in the rear. 39
POWER WINK OWS inc ¢ & cme 5 ores 5 v eee 39
Rear doorsten « swe so mim 2 women n= ame wD 39
Child
safety seats........ 0... ce eee ee eee 69
Securing to the top tether anchor........ 72
Securing with a safety belt.............. 72
Securing with LATCH. ss sses ss eee se eee 71
Gl@aNiNG ¢ sere « s ewes 5 o eee se eee ce ees 263
Cleaning Alcantara.............-..0000. 266
Cleaning artificial leather............... 266
Cleaning carbon components........ 265, 266
Cleaning controls..............00 eee eee 266
Cleaning decorative parts/trim........... 265
Cleaning plastic parts.................. 265
Cleaning textiles: s ws + wees v ween oe eee 266
Climate control system ..............004. 81
Climate control system controls in the rear
Child safetylotk.o icvc os soci © sean © wows 39
Closing
Automatic luggage compartment lid...... 36
Convenience closing................045 40

Index
Drive select
refer to Audi drive select.............0.. 98
Drive system. .... 20.2... 90
Audi drive select . cans 4 cicag at eaan ea ies 98
Emergency Off wv 2 x acne ov wews ye eeu 9 86
Switching on and off...............2005 86
Driving: OwntHills: cess» everene sania ee enero a 96
Driving programs « & sews 6 «eee os ees 88, 146
Driving through water...............004. 96
Driving time’: « s cose ¢ « eewy s nares Heme a sg 14
Driving tips
Driving through water...............00. 96
Efficient driving...............0000000. 91
Offrodd GriVinig < ees. yess as emus a wean ae 96
Uphill and downhill.................00. 96
Drivinig:up Hills: ¢ seus se oss ye ree yo ees 96
Dust filter
refer to Pollutant filter................. 84
DVD drive (media drives)................ 218
E
E-mail
MessageiOptionstn:. + « sss « « snemeue © « steceas + 179.
SettingS ... 0.6... cece eee eee 179
EDL
refer to Electronic Differential Lock...... 101
EDR
Event Data Recorder...............0.. 283
Efficiency assist =. « < sce: ss epee ye ees eee 135
Electrical system ..........-- 0s eee eee ee 239
Electricity
PEFer TO ENC cr » o san & 2 ees ¢ epee os 104
Electric motor
COOLANE wwe co aveana wa cana a 6 acenate © a anavar a 237
Electric ranges i « sca so were 6 ewe aw maa 204
Electromechanical parking brake.......... 93
Electronic Differential Lock.............. 102
Electronic immobilizer.............0.002. 33
Electronic Stabilization Control........... 101
Embedded SIM card................0055 185
Emergency assist.................0000- 158
Emergency assistance .......... 000s sees 269
Emergency braking function.............. 95
Emergency calliss so sisi se oesin so een 176,191
Emergency flasherst: « + ass 2 news ¢ wana ess 46
296
Emergency Mode «sce s veve ee ences ee eevee 90
Emergency operation
Doors... 2... ee eee 32
Luggage compartment lid............... 38
Panoramic glass roof...............2.4. 41
Energy
Current COMSUMPTION:. « 6 siesess s 6 eewcee & 6 soem 14
Reducing consumption................. 91
Energy recovery... 22.0.0 cece eee eee eee 90
Engine braking effect
refer to Recuperation................4. 90
Engine start system. ..............0.000. 87
Entry/exit lighting................--000- 46
ENMtry ASSISTANCE. « « senciw » 6 ssorane 0 canner 4 0 esos 58
also refer to Exit assistance............. 58
eSIM
refer to Embedded SIM card............ 185
Evasive steering assist.................- 152
Event Data Recorder (EDR).............. 283
Exit assistance... 0... eee eee eee 58
Exit warning.................0.00.00005 156
Exterior lighting.................022-00. 44
Exterior MIPPO0S ciwie so ccicee oo cere 6 weve oo 48
Folding settings ..............0000 0000s 30
External voice operation................. 25
F
Factory default settings
Multi Media Interface...............4. 232
Fast forwarding and rewinding (media file). 221
Fast forwarding (media files) ............ 221
FaStnOute’s a seca oo mee «2 mmm 9 6 em © eee 194
Favorites
Bluetooth.............. 000.0 e ee eee 233
NaVIGStOl sss « wes & > wee o x seme ¢ 5 ee 196
Telephone wssics so caves oo ssasens oo arenes 9 ¥ eee 174
Federal Communications Commission (FCC) . 289
File formats (media drives) .............. 227
FOG (WIRdOWS) zx x + sax © s coun ¢ 5 eee x 2 oe 83
Folding the rear seats.............-..00- 79
Footwell temperature............0..000. 84
For the sake of the environment
LOOKS ccs = = some 5 ¢ ene a eee x ee ee 235
Forward gear
FEPErtO Gears « easu ¢ s awe ¢ ¢ wees se wEEN 88