2019 AUDI E-TRON service

Lights and Vision

the windshield wipers go back to the normal
position, or drive faster than 8 mph (12 km/h).
You can also turn the service position on or off in
the MMI:
> Switch the windshield wipers off (position @
=> page 50, fig. 44).
> Applies to: MMI: Select on the home screen:
VEHICLE > Settings & Service > Wiper posi-
tion.
Cleaning the wiper blades
Before cleaning the wiper blades, they must be in
the service position.
> Fold the windshield wiper arm away from the
windshield.
> For information on cleaning, see > table on
page 264.
Replacing the wiper blades
Before removing the wiper blades, they must be
in the service position.
> Fold the windshield wiper arm away from the
windshield.
> Press the locking knob @ on the wiper blade.
Hold the wiper blade firmly.
> Remove the wiper blade from the windshield
wiper arm mount (2).
> Insert the new wiper blade into the mount on
the wiper arm until it clicks into place.
> Place the wiper arm back on the windshield.
> Exit the service position.

Z\ WARNING
— For safety reasons, the windshield wiper
blades should be replaced once or twice
each year.
— Dirty windshield wiper blades can impair vi-
sion, which increases the risk of an accident.

@) Note
— The windshield wipers must only be folded
up when in the service position! Otherwise,
you risk damaging the paint on the hood or
the windshield wiper motor.
— You should not move your vehicle or press
the windshield wiper lever when the wiper
52
arms are folded up from the windshield. The
windshield wipers would move back into
their original position and could damage the
hood and windshield.
G) Tips
— You can also use the service position, for ex-
ample, if you want to protect the windshield
from icing by using a cover.
— You cannot activate the service position
when the hood is open.
Replacing the rear wiper blade

RAZ-0637| I


Fig. 47 Rear window wiper: installing the wiper blade
Cleaning the wiper blades
> Fold the wiper arm away from the rear window.
> For information on cleaning, see > table on
page 264.
Removing the wiper blade
> Fold the wiper arm away from the rear window.
> Remove the wiper blade from its holder.
Installing the wiper blade
> Press the wiper blade mount into the retainer.
> Fold the window wiper arm back onto the rear
window.

ZA WARNING
For safety reasons, the windshield wiper
blades should be replaced once or twice each
year.
Messages
If the & indicator light turns on, then there is a
windshield wiper malfunction. The displayed


>

4KE012721BB
Lights and Vision

message indicates the cause and possible solu-
tions. If one of the messages does not turn off,
drive immediately to an authorized Audi dealer or
authorized Audi Service Facility to have the mal-
function repaired.
Automatic wipers: malfunction! See owner's
manual
The light/rain sensor is malfunctioning. You can
still control all functions that are independent of
the rain sensor through the windshield wiper lev-
er. Drive immediately to an authorized Audi deal-
er or authorized Audi Service Facility to have the
malfunction repaired.
Digital compass
Switching the compass on and off
Applies to: vehicles with digital compass

BFV-0288

i
Fig. 48 Rearview mirror: digital compass is switched on

> To turn the compass on or off, press the button
@ until the compass display in the mirror turns
on or off.
The digital compass only works when the ignition
is turned on. The directions are indicated with ab-
breviations: N (north), NE (northeast), E (east),
SE (southeast), S (south), SW (southwest), W
(west), NW (northwest).
G@) Tips
To prevent inaccurate compass readings, do
not bring any remote controls, electrical devi-
ces or metallic objects near the mirror.
53

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Sitting correctly and safely

Sitting correctly and
safely
Correct passenger
seating position
General information
The correct seating position for all passengers is
vital for safe driving and is the responsibility of
the driver.
Correct seating position
Before you begin driving, seat yourself correctly
and always maintain the correct seating position
during the trip. Before each trip, instruct your
passengers to seat themselves correctly and to
maintain this seating position during the trip.
Make sure that:
— Every passenger in the vehicle has adjusted his
or her seat correctly > page 56
— The steering wheel is adjusted correctly
=>page 58
— The mirrors are adjusted so that there is a suffi-
cient view of the area around the vehicle
> page 48
— Every passenger in the vehicle has his or her
head restraint adjusted correctly > page 59
— Every passenger in the vehicle has his or her
safety belt fastened correctly > page 60
— The activation status of the front passenger's
airbag is suitable for the passenger in the front
passenger's seat > page 67
— Children are secured in suitable child safety
seats that are secured to appropriate vehicle
seats > page 69. Read and observe the impor-
tant safety information pertaining to the use of
child safety seats on the front passenger's seat
=> A\ in General information on page 69.
Examples of incorrect seating positions
Safety belts can only provide its optimal protec-
tion when they are routed correctly. Incorrect
seating positions significantly reduce the protec-
tive functions of the safety belts and increase the
risk of injury due to incorrect belt routing.
The following list includes examples of seating
positions that could be dangerous for all vehicle
occupants. This is not a complete list. The pur-
pose is to provide examples to increase your
awareness of the topic. The following points ap-
ply when the vehicle is in motion:
— Never stand inside the vehicle.
— Never stand on the seats.
— Never kneel on the seats.
— Never tilt your backrest too far back.
— Never lean against the instrument panel.
— Never lie down on the rear bench seat.
— Never sit only on the front section of the seat.
— Never sit sideways on the seat.
— Never lean against the window.
— Never place your feet out of the window.
— Never place your feet on the instrument panel.
— Never place your feet on the seat cushion.
— Never ride in the footwell.
— Never sit on the armrests.
— Never drive or ride in a seat without fastening
your safety belt.
— Never ride in the luggage compartment.

Z\ WARNING
Incorrect seating positions, failure to wear a
safety belt, or being too close to an airbag in-
crease the risk of serious injury or death to ve-
hicle occupants, especially if the airbags de-
ploy and come into contact with occupants
who are not seated correctly. Note the impor-
tant information and warnings in the chapters
for the topics given above.
@ Tips
— Save your seat profile* > page 63. This al-
lows you to access your personal seat profile
quickly and easily at any time.
— If you or other vehicle passengers have
physical limitations that prevent sitting ina
correct position, modifications to the vehi-
cle may be necessary. For more information,
contact an authorized Audi dealer or author-
ized Audi Service Facility, or call Audi cus-
tomer support at 1-800-822-2834.


55

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Sitting correctly and safely



that are seated in a child safety seat that is
appropriate for their weight and age and
that is secured with a safety belt.
In the event of a collision, vehicle occupants
that are not wearing safety belts could be
propelled through the vehicle interior and
collide with vehicle components, such as the
steering wheel, instrument panel, wind-
shield, or doors. In some situations, vehicle
occupants could also be ejected from the ve-
hicle. Vehicle occupants in the rear seats
who do not wear safety belts not only en-
danger themselves, but also other people in
the vehicle.
Only one person may be fastened with a
safety belt at a time. Never secure more
than one person, including children, with a
single safety belt.
Never allow children or infants to ride on an-
other person's lap and be belted into the
safety belt with them.
Insert the belt buckle only in the belt latch
belonging to the corresponding seat, so that
the protective function is not impaired.
To ensure the maximum protective function
of the safety belts, all vehicle passengers
must sit in the correct seating position
=> page 56.
Check the condition of your vehicle’s safety
belts regularly. If you find damage to the
belt webbing, the belt connections, the re-
tractor, or the buckle, have the damaged
safety belt replaced by an authorized Audi
dealer or authorized Audi Service Facility.
The safety belts must not be removed or
modified in any way. Do not attempt to re-
pair the safety belts yourself.
Safety belts that are strained during an acci-
dent, and thus stretched, must be replaced
by an authorized Audi dealer or authorized
Audi Service Facility.


Correct safety belt positioning

B4H-0751




Fig. 58 Safety belt positioning for pregnant women
:
B4L-1296
Fastened safety belts only offer optimal protec-
tion during an accident and reduce the risk of se-
rious injury or death when they are positioned
correctly. Furthermore, the correct safety belt
position holds the vehicle occupant in place so
that a deployed airbag can provide maximum
protection. Therefore, always fasten the safety
belt and make sure it is positioned correctly
> fig. 57.
To position the safety belt correctly, make sure
that:
— The lap portion of the safety belt lies across the
lap
—The shoulder portion of the safety belt lies over
the center of the shoulder
— The safety belt always rests flat and securely on
the body
For pregnant women, the safety belt must rest
evenly across the chest and as low and flat as
possible on the lap, so that no pressure is applied
to the lower abdomen. This should be done
throughout the entire pregnancy > fig. 58.
61

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Sitting correctly and safely

a | - If this indicator light turns on, the safety
belt for the corresponding rear seat is not fas-
tened.
EQ - If this indicator light turns on, the safety
belt for the rear seat has been fastened.
Belt retractor lock
All safety belts are equipped with a belt retractor
lock, except for the safety belt on the driver's
seat.
—If you secure a child safety seat with a safety
belt, the belt retractor lock on the safety belt
may need to be activated. Follow the instruc-
tions from the child safety seat manufacturer.
— When a vehicle passenger has fastened a safety
belt, the belt retractor lock should not be acti-
vated. If the belt retractor lock has been acti-
vated unexpectedly, deactivate it.
Deactivating or activating the belt retractor lock
=> page 72.
Adjusting the height of the safety belt
On 7
\ ,
\\

B4G-0004|
2)



Fig. 61 Belt height adjustment for the front seats - safety
belt relay
> To move the belt higher, slide the safety belt re-
lay @ upward.
> To move the belt lower, press the release but-
ton @ and slide the safety belt relay (2) down-
ward.
> To check if the safety belt relay is securely
locked in place, pull firmly on the belt.
G) Tips
You can also adjust the height of the front
seats to change the position of the safety
belts.
Additional safety belt functions
Safety belt retractor
The safety belts are equipped with an automatic
belt retractor. This automatic retractor allows the
safety belt to be pulled all the way out when the
belt is pulled slowly. However, the automatic re-
tractor locks during sudden braking maneuvers.
It also locks the belts when accelerating, driving
uphill, and driving around curves.
Belt force limiter
Safety belts with belt force limiters reduce the
force placed on the body by the safety belts dur-
ing a collision.
Safety belt pretensioners
Safety belts may be tightened with reversible
belt tensioners when you start driving and in cer-
tain driving situations. If the safety belt is too
loose, it will be tightened so that the belt will
rest closer to the body.
In some collisions, pyrotechnic belt tensioners
may secure the safety belts so that they cannot
loosen. This reduces forward movement by the
vehicle passengers.

Z\ WARNING
The pyrotechnic system can only provide pro-
tection during one collision. If the pyrotechnic
belt tensioners deploy, the pretensioning sys-
tem must be replaced by an authorized Audi
dealer or authorized Audi Service Facility.
@ Tips
Smoke may be released when pyrotechnic belt
tensioners deploy. This is not a sign of a vehi-
cle fire.

Memory function
General information
Applies to: vehicles with memory function
With the memory function, you can save and call
up seat profiles using the memory buttons in the
door trim panel.
63
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Sitting correctly and safely



airbags deploy from the seat backrest, such
covers could impair the protective function
of the side airbags.
Damage to the original seat covers in the
side airbag deployment area must always be
repaired by an authorized Audi dealer or au-
thorized Audi Service Facility.
Airbag system components are installed at
various locations in your vehicle. Incorrect
work or repairs on the vehicle could damage
the airbag system components or impair
their functionality. This may prevent the air-
bags from deploying or cause them to de-
ploy incorrectly in the event of an accident,
which increases the risk of serious or fatal
injuries. Only have an authorized Audi dealer
or authorized Audi Service Facility make re-
pairs or modifications to a vehicle.
The airbag system can only provide protec-
tion during one collision. If there is another
collision, the airbag system will not deploy
again. If the airbag system has deployed,
have it replaced immediately by an author-
ized Audi dealer or authorized Audi Service
Facility.
Fine dust may appear if the airbags deploy.
This is completely normal and does not indi-
cate a fire in the vehicle. The fine dust can ir-
ritate the skin and mucous membranes in
the eyes and can cause difficulty breathing,
particularly for individuals who have or have
had asthma or other health issues that af-

fect breathing. Exit the vehicle or open the
windows or doors to get access to fresh air.
(i) Tips
If you are transporting children in the vehicle,
read
the information and follow the safety
precautions > page 69.
Safety systems monitoring
The 2] indicator light in the instrument cluster
monitors the safety systems such as the airbags
(including the control modules, sensors, and wir-
ing) and the belt tensioners. It turns on when you
switch the ignition on and turns off after several
seconds.

If the ka indicator light does not turn on when
the ignition is switched on, does not turn off af-
ter several seconds, or turns on or flashes while
driving, there may be a malfunction in one of the
safety systems. Drive to an authorized Audi deal-
er or authorized Audi Service Facility immediately
to have the malfunction corrected.

ZA\ WARNING
Have the malfunction in the safety systems in-
spected immediately. Otherwise, there is a
risk that the systems may not activate during
an accident, which increases the risk of seri-
ous or fatal injury.

65

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Sitting correctly and safely

The airbag is filled by a gas generator when it de-
ploys. When this occurs, the airbag covers open
and the airbags unfold with great force into the
deployment zone within milliseconds.
Airbags lessen the movement of passengers in
the direction of the impact and thus help to re-
duce the risk of injury. They can help to protect
the head, upper body, and lap, for example. How-
ever, there is the possibility that airbag deploy-
ment can cause injuries.
The airbag system only works when the ignition
is turned on.
If you or other vehicle passengers have physical
limitations that prevent sitting in a correct posi-
tion, modifications to the vehicle may be neces-
sary. For more information, contact an author-
ized Audi dealer or authorized Audi Service Facili-
ty, or call Audi customer support at
1-800-822-2834.
G@) Tips
The side curtain airbags in your vehicle have
ejection mitigation functions. This reduces
the risk of being ejected from the vehicle inte-
rior during an accident, especially in the event
of a vehicle rollover.
Advanced airbag system
(Ri A Gasca cae) Ones \, e
[sr
Fig. 64 Headliner: indicator light to display the status of
the front passenger's airbag

The Advanced Airbag System in your vehicle has
been certified to comply with the requirements
of the United States Federal Motor Vehicle Safety
Standard (FMVSS) 208, as well as Canada Motor
Vehicle Safety Standard (CMVSS) 208 as applica-
ble at the time your vehicle was manufactured.
According to these requirements, the front Ad-
vanced Airbag System on the passenger’s side
has been certified for “suppression” for infants
approximately 12 months old and younger, and
for “low risk deployment” for children aged 3 to
6 years old (as defined in the standard).
The advanced airbag system will activate or deac-
tivate the front passenger's airbag based on the
occupancy of the seat. If a front airbag deploys
during an accident, the deployment force will
adapt to the passenger.
Components
The advanced airbag system consists of the fol-
lowing components:
— Front airbags in the steering wheel and in the
instrument panel on the front passenger's side:
these can protect the front passengers during
an accident
— Passenger occupant detection sensor in the
front passenger's seat: this detects if the front
passenger's seat is occupied (for example, by a
person or a small child in a child safety seat)
— Seat position sensors on the front seats: these
determine the distance between the seat and
the steering wheel or instrument panel
— Sensors in the front seat belt latch: these de-
tect if the safety belts are fastened
—The PASSENGER AIR BAG OFF %; ON @
indicator light in the headliner:this indicates if
the front passenger's airbag is activated or de-
activated
- Ea indicator light in the instrument cluster:
this monitors the function of the Advanced Air-
bag System components to ensure they are
functioning correctly
How the components function together
The passenger occupant detection sensor in the
front passenger's seat detects if the front pas-
senger's seat is occupied. The passenger occu-
pant detection sensor measures the electrical ca-
pacity on the front passenger’s seat. The pas-
senger's airbag is activated or deactivated de-
pending on the electrical capacity that is meas-
ured.
The passenger's airbag is activated if:
67

Sitting correctly and safely

— The electrical capacity is higher than the
threshold stored in the control module
— The electrical capacity is the same as or greater
than the electrical capacity of a typical adult
The passenger's airbag is deactivated if:
— The electrical capacity is lower than the thresh-
old stored in the control module
— The electrical capacity is the same as or less
than the electrical capacity of a typical one-
year-old child in a child safety seat that has
been used for certification in accordance with
FMVSS 208
If the front passenger's airbag is activated, the
PASSENGER AIR BAG ON @ indicator light
will turn on. If the front passenger's airbag is de-
activated, the PASSENGER AIR BAG OFF #;
indicator light will turn on.
The deployment force of the front airbags adapts
based on whether or not the safety belt is used
and the distance between the seat and the steer-
ing wheel/instrument panel. For example, if a
person is too close to the front airbag, the front
airbag will deploy with less force to help reduce
the risk of injury.
Meaning of PASSENGER AIR BAG OFF #4, ON
® indicator light
When the ignition is switched on, the system de-
tects whether the front passenger's seat is occu-
pied. PASSENGER AIR BAG OFF #; ON ®
will turn on for several seconds during this proc-
ess. Then it will indicate whether the front pas-
senger's airbag is activated or deactivated.
— PASSENGER AIR BAG OFF 8%; the front
passenger's airbag is deactivated and will not
deploy in the event of an accident.
— PASSENGER AIR BAG ON @®: the front pas-
senger's airbag is activated and could deploy in
the event of an accident.
If a change to the occupancy status of the front
passenger's seat is detected
PASSENGER AIR BAG OFF #; ON @ will
flash for several seconds and will then display the
status of the front passenger's airbag.
68
Always make sure the indicator light corresponds
to the occupancy of the front passenger's seat.
— An adult or individual of similar size in the
front passenger's seat: the front passenger's
airbag must be activated, so
PASSENGER AIR BAG ON @ must remain
on.
—
An individual of smaller size (for example, an
adolescent or small adult) in the front pas-
senger's seat: the front passenger's airbag
must be activated, so
PASSENGER AIR BAG ON ® must remain
on. Move the front passenger's seat as far back
as possible.
— Child in a child safety seat on the front pas-
senger's seat: the front passenger's airbag
must be deactivated, so
PASSENGER AIR BAG OFF #; must remain
on.
— Front passenger's seat not occupied: the front
passenger's airbag must be deactivated, so
PASSENGER AIR BAG OFF #; must remain
on.

Z\ WARNING
— An adult or a person with a small stature
(such as a young person or small adult) seat-
ed on the front passenger's seat will not be
protected by the passenger's airbag in the
event of a collision if the passenger's airbag
is deactivated. This increases the risk of in-
jury and death. Always make sure that
PASSENGER AIR BAG ON @ remains on
while driving. If
PASSENGER AIR BAG ON @ does not
turn on, make sure the front passenger is
sitting correctly in the seat > page 55 and
that there are no objects covering the front
passenger's seat (such as blankets or pil-
lows). If PASSENGER AIR BAG ON ®
still does not turn on, the front passenger's
seat must not be used. Drive to an author-
ized Audi dealer or authorized Audi Service
Facility and have the airbag system inspect-
ed.
—Achild in a child safety seat on the front
passenger's seat - especially in a rear-facing