2019 AUDI E-TRON service

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Opening and closing


difficult for emergency workers to enter the
vehicle, which puts lives at risk.

Keys
LET

RAZ-0021



Fig. 25 Your vehicle key set
@ Vehicle key
You can unlock and lock your vehicle with the ve-
hicle key.
@ Mechanical key and release button for
mechanical key
A mechanical key is integrated in the vehicle key.
To remove it, press the release button and re-
move the mechanical key.
Using the mechanical key, you can:
— Lock or unlock the glove compartment.
— Manually unlock and lock the doors > page 32.
— Unlock the luggage compartment lid using the
emergency release > page 38.
@® Key fob with vehicle code
Applies to: vehicles with Audi connect vehicle control
Open the key tag and scratch to reveal the vehicle
code. You can unlock the Audi connect vehicle
control services* for your vehicle with this vehicle
code. For additional information, see
=> page 186. If a key fob is lost, contact an au-
thorized Audi dealer or authorized Audi Service
Facility.
@ PANIC button
In an emergency, you can press the PANIC button
to trigger the alarm for the anti-theft alarm sys-
tem. The vehicle horn and emergency flashers
will turn on if you trigger the alarm.

—To trigger the alarm, press the [PANIC] but-
ton @) © fig. 25.
—To turn the alarm off, press the red
ton again.


PANIC] but-
Lost key/replacing a key
If a vehicle key is lost, contact an authorized Audi
dealer or authorized Audi Service Facility. Have
this vehicle key deactivated. It is important to
bring all keys with you.
If a key is lost, you should report it to your insur-
ance company.
Electronic immobilizer
The immobilizer prevents unauthorized use of
the vehicle.
In some cases, it may not be possible to start the
vehicle if there is a vehicle key from a different
vehicle manufacturer on the key chain.
Data in the vehicle key
When driving, service and maintenance-relevant
data is continuously stored in your vehicle key. An
authorized Audi dealer or authorized Audi Service
Facility can read out this data and tell you about
the work your vehicle needs.

Z\ WARNING

Follow the safety precautions > page 29.

@® Note
Protect the key against high temperatures
and direct sunlight.
(@) For the sake of the environment
X Do not dispose of vehicle keys in household
trash. They contain materials that can be re-
cycled. Contact an authorized Audi dealer or
authorized Audi Service Facility for more in-
formation.
@) Tips
— The vehicle key function can be temporarily
disrupted by interference from transmitters
33
>

Opening and closing

near the vehicle working in the same fre-
quency range (such as a mobile device or ra-
dio equipment). Always check if your vehicle
is locked.
— Applies to: MMI: You can view the number
of keys programmed to the vehicle by se-
lecting on the home screen: VEHICLE > Set-
tings & Service > Vehicle information.
— For an explanation on conformity with the
FCC regulations in the United States and the
Industry Canada regulations, see
=> page 289.
Vehicle key

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my

Fig. 26 Door handle: sensor for locking
You can unlock and lock your vehicle using either
the buttons on the vehicle key or the sensors* in
the door handles, or you can unlock your vehicle
using the sensors in the luggage compartment
lid handle. The settings in the MMI specify which
doors will unlock > page 30.
The symbol for the luggage compartment lid may
differ depending on the vehicle key. The <¥ or 4S
symbol may be on the button.
Unlocking or locking using the vehicle key
buttons
> To unlock the vehicle, press the f button
=> page 33, fig. 25.
> To lock the vehicle, press the f9 button once.
> To open the luggage compartment lid, press
and hold the < button for at least one second
or press the 4S button twice > A\ in General

)) The closing function applies to vehicles that also have au-
tomatic luggage compartment lid operation.
34
information on page 35 and >@) in General
information on page 36.
> To close or lock the luggage compartment
lid ), press and hold the <3/ As button for at
least one second when the ignition is switched
off > A\ in General information on page 35.
Unlocking or locking using the sensors
Applies
to: vehicles with convenience key
> To unlock a door or the luggage compartment
lid, grasp the door handle or luggage compart-
ment lid handle.
> To lock the vehicle, close the doors and touch
the outer sensor on the door handle once
=> fig. 26. Do not grasp the door handle while
locking the vehicle, or else the vehicle will not
lock. The door cannot be opened for a brief pe-
riod directly after locking it. This way you have
the opportunity to check if the doors locked
correctly.

ZA\ WARNING
Follow the safety precautions > page 29.

@) Tips
— Only use the vehicle key when you can see
the
vehicle.
— The vehicle can only be locked when the "P”
selector lever position is engaged.
G@) Tips
Applies to: vehicles with convenience key
—When unlocking or locking the vehicle, the
convenience key cannot be more than ap-
proximately 4 feet (1.5 m) away from the
door handle or luggage compartment.
— Unlocking with the convenience key (keyless
access) can be deactivated in the MMI sys-
tem > page 30.
—To prevent the vehicle battery from dis-
charging, the energy management gradual-
ly switches off convenience functions that
are not needed. You then may no longer be
able to unlock your vehicle with the sensors.

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Opening and closing

Child safety lock
The child safety lock prevents the rear doors
from being opened from the inside and the rear
power windows from being operated.
ry a 3 2
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Fig. 32 Driver's door: controls
> To activate or deactivate the child safety lock
(rear power windows and interior door handle)
for the rear doors, press the left and/or right 8
button in the driver's door > fig. 32. The indica-
tor light in the button turns on/blinks.
> Make sure the child safety lock is working by
checking the function on the rear power win-
dow switch and door handle.
> Applies to: vehicles with controls for the cli-
mate control system in the rear and MMI: To al-
so restrict the operation of the climate control
system in the rear, select on the home screen:
SETTINGS > Display & brightness > Operation
in rear
When the child safety lock is switched on, the
following functions are disabled:
— The rear inner door handles
— The rear power windows
— The control panel* for the climate control sys-
tem in the rear
Message in the instrument cluster display
@/ Child safety lock: malfunction! Please
contact Service
There is a malfunction in the child safety lock.
Press the @ button again.
If the message stays on, drive immediately to an
authorized Audi dealer or authorized Audi Service
Facility to have the malfunction repaired.

— Follow the safety precautions > page 29.
—A malfunction in the child safety lock could
allow the rear doors to be opened from the
inside, which increases the risk of an acci-
dent.

Power windows
Opening and closing the windows
___BGA-0028

Fig. 33 Driver's door: power window switch
Power window switches:
@ Left front door
® Right front door
@® Left rear door
@ Right rear door
Opening and closing the windows
The driver can control all power windows. All
power window switches are equipped with a two-
stage function:
> To open or close the window completely, press
the switch down or pull the switch up briefly to
the second level. The operation will stop if the
switch is pressed or pulled again.
> To select a position in between opened and
closed, press or pull the switch to the first level
until the desired window position is reached.
Correcting a malfunction in the one-touch
up/down function
You can reactivate the one-touch up/down func-
tion if it malfunctions.
> Pull the power window switch up until the win-
dow is completely raised.
39

>

Opening and closing

@ Tips
Before you program your system to the ga-
rage door opener, first check the compatibili-
ty:
— Ask an authorized Audi dealer or authorized
Audi Service Facility or check at www.
homelink.com. You can also find more infor-
mation about HomeLink there.
— You can display information about Home-
Link (compatibility level/status/country
code/HomeLink generation) in the MMI:
— Select on the home screen: VEHICLE > Set-
tings & Service > Garage door opener > @.
Applies to: vehicles with garage door opener
Requirements: the remote control transmitter
must be programmed > page 42, the vehicle
must be within range of the system, and the igni-
tion must be switched on.
There are multiple options to open or close the
system (such as the garage door).
> If you have only programmed one remote con-
trol transmitter, press the 2 button on the
lower display. Or
> If you have programmed multiple remote con-
trol transmitters, press the r button on the
lower display and then press the respective sys-
tem button. Or
> If you have configured the programmable
steering wheel button*, press the button
=> page 26 and then press the respective button
for the system. Or
> Applies to: vehicles with GPS pairing: If you
have programmed GPS pairing, press on the re-
spective button in the upper display (notifica-
tion center > page 19). As you approach the
system, the button is displayed on the MMI.
If transmission was successful, the message:
Send to: XXX will appear.

Only applies to rolling code systems
42
Applies to: vehicles with garage door opener
You can program both fixed code and rolling code
systems in the MMI using the procedure that is
described.
Requirement: the ignition must be switched on.
Programming the system
Applies to: MMI
Requirement: the hand transmitter must be
present and the vehicle must be within range of
the system (such as the garage door) that you
would like to program.
> If you are programming the garage door opener
for the first time, press the rd button on the
lower display. Follow the instructions in the
MMI. Or
> If you would like to program other systems, se-
lect on the home screen: VEHICLE > Settings &
Service > Garage door opener. Select the de-
sired button: G@). Follow the instructions in the
MMI.
> If you would like to reprogram systems that are
already programmed, select on the home
screen: VEHICLE > Settings & Service > Garage
door opener. Press the 4 button and select 7
for the system to be reprogrammed. Select:
Program. Follow the instructions in the MMI.
With some systems, the garage door opener will
be immediately available after programming.
With other systems, the garage door opener
must also be synchronized.
Synchronizing”
Requirement: the hand transmitter must already
be programmed and the vehicle must be within
range of the system (such as the garage door).
If the system synchronization is performed di-
rectly after the programming procedure, follow
the instructions on the MMI.
If you would like to sync at a later time:

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Opening and closing

> Applies to: MMI: Select on the home screen:
VEHICLE > Settings & Service > Garage door
opener.
> Press the button for the system that you would
like to synchronize.
> Follow the instructions in the MMI.
GPS pairing
Applies to: vehicles with GPS pairing
For easier operation, you can program your sys-
tem's location.
Requirements: the respective hand transmitter
must be programmed > page 42 and the vehicle
must be located in front of the system.
> Applies to: MMI: Select on the home screen:
VEHICLE > Settings & Service > Garage door
opener.
> Press the Z button.
> Press the # button for the system your vehicle
is facing.
> Select: GPS pairing.
> Follow the instructions in the MMI.
Only a maximum of three systems can be dis-
played in the notification center > page 19. If
you would like to have all systems displayed,
press qa.
Renaming programmed systems
You can rename the programmed systems indi-
vidually.
> Applies to: MMI: Select on the home screen:
VEHICLE > Settings & Service > Garage door
opener.
> Press the Z button.
> Press the 7 button for the system that you
would like to rename.
> Select: Rename.
> Follow the instructions in the MMI.
Deleting programmed systems
The programmed systems can be deleted individ-
ually or all at once.
> Applies to: MMI: Select on the home screen:
VEHICLE > Settings & Service > Garage door
opener.
> Press the Z button.
> To delete an individual system, press the L]
button for the desired system. If the checkmark
JV is set, select: Delete.
> To delete all systems, select: All > Delete.
@ Tips
— Make sure the batteries in the hand trans-
mitter are charged before starting the pro-
gramming process.
— The programming process may take up to
30 seconds. It may be necessary for the
hand transmitter to be pressed again in the
meantime.
— The garage door opener may need to be
synchronized with the system after pro-
gramming. Follow the manufacturer's in-
structions for doing this.
@) Tips
In some cases, the system may need to be
programmed in a different mode (“D mode”).
— Switch the ignition on.
— Applies to: MMI: Select on the home screen:
VEHICLE > Settings & Service > Garage
door opener.
— Press and hold the desired button @).
— Select Yes, in D mode and follow the in-
structions on the MMI.
43

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Lights and Vision

fog over due to the temperature difference
between the inside and outside. They will
clear shortly after switching them on. This
does not affect the service life of the light-
ing.
— When the parking lights are switched on
and the ignition is switched off, the 200: sym-
bol appears in the light switch module.
Turn signal and high beam lever

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Fig. 37 Turn signal and high beam lever
The lever operates the turn signals, the high
beams and the headlight flasher.
Turn signal @>
The turn signal activates when you move the lev-
er into a turn signal position when the ignition is
switched on. The respective a or B indicator
light flashes.
@- Right turn signal
@- Left turn signal
The turn signal blinks three times if you tap the
lever (convenience turn signal).
If an indicator light blinks twice as fast as usual,
a turn signal bulb has failed. Carefully drive to an
authorized Audi dealer or authorized Audi Service
Facility immediately to have the malfunction cor-
rected.
High beams ZO and headlight flasher
Move the lever to the corresponding position:
@- High beams on (vehicles with high beam as-
sistant*) > page 45
@- High beams off or headlight flasher The
0) indicator light in the instrument cluster
will turn on.

ZA WARNING
High beams can cause glare for other drivers,
which increases the risk of an accident. For
this reason, only use the high beams or the
headlight flasher when they will not create
glare for other drivers.
teh old
Applies to: vehicles with high beam assistant


The high beam assistant automatically turns the
high beams on or off depending on the surround-
ing conditions.
A camera on the rearview mirror mount can de-
tect light sources from other road users. The high
beams switch on or off automatically depending
on the position of vehicles driving ahead and on-
coming vehicles, the vehicle speed, and other en-
vironmental and traffic conditions.
Switching on the high beam assistant
Requirement: the automatic headlights must be
set and the high beam assistant must be switch-
ed on in the MMI = page 46.
> To activate the high beam assistant, tap the
lever forward @) > page 45, fig. 37. The FM in-
dicator light appears in the instrument cluster
display and the high beams are switched on or
off automatically. If the high beams were com-
pletely or partially switched on, the Ea indica-
tor light will turn on.
Switching the high beams on or off manually
If the high beams did not switch on or off auto-
matically as expected, you may switch them on or
off manually instead:
> To switch the high beams on manually, tap the
lever
forward @) > page 45, fig. 37. The =| in-
dicator light turns on.
> To switch the high beams off manually, pull the
lever
back @) > page 45, fig. 37. The high beam
assistant is deactivated.
4s

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Lights and Vision

— your vehicle has broken down or you are
having an emergency
— your vehicle is being towed or if you are tow-
ing another vehicle
Messages
If the | indicator light turns on, a bulb has
failed. The displayed message indicates the cause
and possible solutions. If one of the messages
does not turn off, drive immediately to an author-
ized Audi dealer or authorized Audi Service Facili-
ty to have the malfunction repaired.
BB) Audi adaptive light: malfunction! See own-
er's manual
Adaptive light is not working. The headlights still
function. Drive immediately to an authorized Au-
di dealer or authorized Audi Service Facility to
have the malfunction repaired.
Drive immediately to an authorized Audi dealer
or authorized Audi Service Facility to have the
malfunction repaired.
High beam assistant: malfunction! See own-
er's manual
You can still switch the high beams on or off
manually. Drive immediately to an authorized Au-
di dealer or authorized Audi Service Facility to
have the malfunction repaired.
High beam assistant: currently unavailable.
Camera view limited due to surroundings. See
owner's manual
This message appears if the camera's visual field
is blocked. The system will switch itself off. Try
switching the systems on again later.
automatic headlights: malfunction! See
owner's manual
The light/rain sensor is malfunctioning. The low
beams remain switched on at all times for safety
reasons with the AUTO light function. Drive im-
mediately to an authorized Audi dealer or author-
ized Audi Service Facility to have the malfunction
repaired.
Interior lighting
Front interior lighting


Fig. 39 Headliner: interior lighting (example)
Press the corresponding button in the headliner
to activate the following:
axs* - Interior lighting on/off
4 - Door contact switch on/off. The interior light-
ing is controlled automatically.
Touch-sensitive reading lights*
> To turn a reading light on or off, touch the sur-
face @ briefly.
> To activate the manual dimming function,
touch the surface @) when the light is switched
off and keep touching it until the desired
brightness is reached.
Tam Ue LST

Fig. 40 Headliner: reading lights
Reading lights
> To switch the reading lamp on or off, press the
“8 button @.
> To activate the manual dimming function’,
touch the surface when the light is switched off >
47

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Lights and Vision

@- Single wipe. If you hold the lever in this posi-
tion longer, the wipers switch from slow wiping
to fast wiping.
© - Clean the windshield ©. The wipers wipe one
time after several seconds of driving to remove
water droplets. You can switch this function off
by moving the lever to position ©) within 10 sec-
onds of the afterwipe. The afterwipe function is
reactivated the next time you switch the ignition
on.
Clean the headlights*. The headlight washer sys-
tem* operates only when the low beam head-
lights are on. If you move the lever to position
©, the headlights and the night vision assist
camera* are cleaned at intervals.
@ - Wipe the rear window \. The number of
wipes depends on the windshield wiper move-
ment.
The rear wiper automatically switches on when
the reverse gear is selected and the front wind-
shield wipers are on and running.
- Clean the rear window @. The number of
wipes depends on how long the lever is held in
position (8). This may also clean the rearview
camera, depending on the vehicle equipment.

Z\ WARNING
— The rain sensor is only intended to assist the
driver. The driver may still be responsible for
manually switching the wipers on based on
visibility
conditions.
— The windshield must not be treated with
water-repelling windshield coating agents.
Under unfavorable conditions, such as wet-
ness, darkness, and when the sun is low,
these coatings can cause increased glare,
which increases the risk of an accident. They
can also cause wiper blade chatter.
— Properly functioning windshield wiper
blades are required for a clear view and safe
driving > page 51, Cleaning or replacing
the wiper blades.

() Note
— If there is frost, make sure the windshield
wiper blades are not frozen to the wind-
shield. Switching on the windshield wipers
when the blades are frozen to the wind-
shield can damage the wiper blades.
— Prior to using a car wash, the windshield
wiper system must be switched off (lever in
position @). This prevents the wipers from
switching on unintentionally and causing
damage to the windshield wiper system.
Gi) Tips
— The windshield wipers switch off when the
ignition is switched off. You can activate the
windshield wipers after the ignition is
switched on again by moving the windshield
wiper lever to any position.
— Worn or dirty windshield wiper blades result
in streaking. This can affect the rain sensor
function. Check your windshield wiper
blades regularly.
—The washer fluid nozzles for the windshield
washer system are heated when the ignition
is on if the outside temperature is low.
—When stopping temporarily, such as ata
traffic light, the speed of the windshield
wipers automatically reduces by one level.
GG ceca hack ce ee or replacing the wiper blades
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Fig. 46 Windshield wipers: removing the wiper blades
Windshield wiper service position/blade
replacement position
> Switch off the ignition and hold the windshield
wiper lever in position @) > page 50, fig. 44 un-
til the windshield wiper moves into the service
Position.
> To bring the windshield wipers back to the nor-
mal position, switch the ignition on and hold
the windshield wiper lever in position @) until
51
>