2019 AUDI E-TRON ESP

Radio

Requirement: at least two favorites must be stor-
ed.
— Moving a favorite: Select: All > Z. Touch the
symbol and move the entry to the desired posi-
tion. Press Done.
@) Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=@ in General information on page 184.
@ Tips
— Depending on the Internet connection and
network traffic, the connection may be lost
when online radio is playing.
— Online radio reception may not be possible
if Internet service is throttled.
— The use of online radio depends on the serv-
ice availability of the third party provider.
— The range and screen display of online me-
dia services from third party providers in the
vehicle can vary.
— AUDI AG only provides access to online radio
and does not assume any responsibility for
the content of these services.
Radio text
Applies to: vehicles with radio text
Program information (for example, general text
messages, artist, composer, song) is displayed in
the radio text.
Opening radio text
> Applies to: MMI: Select on the home screen:
RADIO > select a frequency band (such as FM)
> select a station > More > Radio text.
Displaying previous radio text entries: drag your
finger downward. The last radio text entries are
displayed if they are available.
Browsing through radio text entries: drag your
finger upward or downward on the screen.
If a radio text entry is displayed with a color, a
phone number or a navigation destination for the
station is available as radio text plus information.
214
G) Tips
The availability of radio text and Radio Text
Plus depends on the radio station.
TAME ay
Applies to: vehicles with SiriusXM
You can see an overview of your favorite artists,
favorite songs, or teams that are currently being
broadcast on a SiriusXM channel.
> Applies to: MMI: Select on the home screen:
RADIO > Source > SiriusXM alerts.
After you have saved a SiriusXM alert, you can see
an overview in the SiriusXM alerts menu of the
songs, artists, or teams being currently received
and can play them directly from there.
Storing a SiriusXM music alert
Requirement: an artist or song must be playing
ona SiriusXM channel.
— Applies to: MMI: Select on the home screen:
RADIO > Source > SiriusXM > select a channel
> More > Artist as SXM alert/Title as SXM
alert.
Storing a SiriusXM game alert
— Applies to: MMI: Select on the home screen:
RADIO > {¥ > Manage SiriusXM alerts > Store
SiriusXM game alerts > select an entry from
the list.
Playing a song/artist/team from a SiriusXM
alert (option 1)
Requirement: a SiriusXM music/game alert must
be stored and must be currently broadcast ona
SiriusXM channel.
— Applies to: MMI: Select on the home screen:
RADIO > Source > SiriusXM alerts > select an
entry from the list.
Playing a song/artist/team from a SiriusXM
alert (option 2)
Requirement: a SiriusXM music/game alert must
have been received.
— Press on the notification, or access the notifica-
tion in the notification center on > page 19 and
press on the notification.

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Media

Media
General information
There are various media drives and connections
available in the MMI. For example, you can play
media files using the SD card reader or connect
your mobile devices to the Audi music interface
and operate them through the MMI.
Media and format restrictions: the MMI (includ-
ing the SD card reader and the USB storage de-
vice connection*) was tested with a variety of
products and media available in the market.
However, there may be cases where individual de-
vices or media and audio/video files may not be
recognized, may play only with restrictions, or
may not play at all.
Restricted functionality: reset the Media to the
factory default settings if functionality is restrict-
ed.
Digital Rights Management: please note that
the
audio/video files are subject to copyright pro-
tection.
The media drives do not play files that are pro-
tected by DRM and are identified with the symbol
&.
Data security: never store important data on SD
cards, CDs/DVDs, or mobile devices. Audi AG is
not responsible for damaged or lost files and me-
dia.
Loading times: the more files/folders/playlists
there are on a storage medium, the longer it will
take to load. To reduce the amount of time it
takes the audio/video files to load, use a storage
medium that only contains audio/video files, and
create subfolders (for example, for each artist or
album).
Additional information: when playing, audio
files are automatically displayed with any addi-
tional information that is stored (such as the ar-
tist, track and album cover). If this information is
not available on the storage medium, the MMI
will check the Gracenote metadata database.
However, in some cases, the additional informa-
tion may not be displayed.
CG) Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=@ in General information on page 184.
SD card reader
The SD card reader is in the storage compartment
under the front center armrest.
Inserting the SD card
> The angled corner of the SD card must face to-
ward the right front side when being inserted.
>» Slide the SD card into the card reader slot until
the SD card clicks into place.
The SD card reader is accessed and operated
through the MMI = page 221.
® Note
— Only use one-piece SD cards. If adapter
cards (SD cards with more than one piece)
are used, the card could fall out of the
adapter when driving because of vibrations.
Individual pieces could then become stuck
in the drive and impair the functionality.
—To reduce the risk of damaging drives and
data carriers, always keep data carriers ina
sleeve and never expose them to direct sun-
light.
DVD drive
General information
The functionality of individual storage mediums
may be limited due to the variety of blank CDs/
DVDs available and the various capacities. Audio
CDs or video DVDs with copy protection, CDs/
DVDs that do not conform to the standard, and
multisession CDs may have limited playback or
may not play at all. AUDI AG recommends finaliz-
ing the recording process when creating multi-
session CDs. Multisession DVDs are not support-
ed.
217
>

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Media

— The supported media functions (such as
shuffle, list view, categories, search, op-
tions) depend on the Bluetooth device being
used.
— Note the volume setting on your Bluetooth
device. AUDI AG recommends setting your
mobile device to the maximum volume
when using it as a Bluetooth audio player.
— For more information on supported devices,
visit www.audiusa.com/bluetooth or con-
tact an authorized Audi dealer or authorized
Audi Service Facility.
Online media
Applies to: vehicles with Audi connect Infotainment and on-
line media
You can play and operate various online media
services, such as music streaming services, using
the MMI.
Requirement: a supported online media service
must be available in the country where the vehi-
cle is being operated.
Connecting online media:
> Connect the MMI to the Internet > page 184.
> Switch on the Wi-Fi hotspot in the MMI
> page 189.
> Applies to: MMI: Select on the home screen:
MEDIA > Source > Connect online media.
> Switch the Wi-Fi function on in your mobile de-
vice and connect it to the MMI Wi-Fi hotspot
=> page 185.
> Install and start the myAudi app on your mo-
bile device.
> Log in to your myAudi account in the myAudi
app and select your vehicle.
Your mobile device must be connected to the
MMI and must be highlighted. When you press
the highlighted device, it will be disconnected.
Starting online media:
> Applies to: MMI: Select on the home screen:
MEDIA > Source. All online media services sup-
ported in your country will be displayed.
> Press on the desired online media service and
follow the system instructions.

ZA WARNING
— It is only safe to use tablets, laptops, mobile
devices and other similar devices when the
vehicle is stationary because, like all loose
objects, they could be thrown around the in-
side of the vehicle in a crash and cause seri-
ous injuries. Store these types of devices se-
curely while driving.
— Do not use any wireless devices on the front
seats within range of the airbags while driv-
ing. Also read and follow the warnings in


=> page 64, Airbag system.

() Note
— Read the information about Audi connect,
and be sure to note the connectivity costs
section >@ in General information on
page 184.
— There generally are additional costs when
using an online media service account, espe-
cially when it is used internationally.
@ Tips
— Depending on the Internet connection and
network traffic, the connection may discon-
nected when online media sources are play-
ing.
— Online media usage depends on the service
availability of the third party provider.
— Audi AG simply makes the access to online
media services possible through the MMI
and does not take any responsibility for the
contents of the online media services.
— Always read the chapter > page 184.
— Depending on the mobile device being used,
there may be interruptions during media
playback and when using the myAudi app.
To avoid interruptions when using a mobile
device, do not lock the screen on your mo-
bile device and keep the myAudi app in the
foreground.
219

Media

Amazon Alexa
Applies to: vehicles with Amazon Alexa Integration
You can play various Amazon Alexa content using
the MMI. The voice recognition system is used to
operate it.
Requirement: Amazon Alexa must be activated
=>page 25.
> Start Amazon Alexa using the voice recognition
system.
> Applies to: MMI: Select on the home screen:
MEDIA > Source > Amazon Alexa.
() Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=> page 184.
Multimedia connections
USB adapter cable

[RAH-9202

Fig. 153 Audi Genuine Accessories: USB adapter
You can connect your mobile devices through the
Audi music interface to the MMI using the USB
adapter and charge the battery at the same time.
You can purchase the USB adapter cable from an
authorized Audi dealer or at specialty stores:
@ USB adapter for devices with a micro USB
connection
@ USB adapter for devices with an Apple Light-
ning connection
@ USB adapter for devices with USB type C con-
nection
220
C@) Note
Handle the USB adapter carefully. Do not al-
low it to be pinched.
G) Tips
Mobile devices with an Apple Dock connector
can only be charged using a USB adapter de-
signed for devices with an Apple Dock connec-
tor. Data cannot be transmitted.
Audi music interface
Connect your mobile devices to the Audi music in-
terface in order to operate them through the
MMI and charge the batteries.
The Audi music interface USB ports are located in
the storage compartment under the front and
rear* center armrest and are labeled with the «<>
symbol.
Connecting or charging mobile devices using
a USB adapter
> Connect the matching USB adapter to the Audi
music interface USB port and connect it to the
mobile device, such as a smartphone.
The battery will charge automatically.
Disconnecting a mobile device from the Audi
music interface
> Remove the USB adapter cable from the Audi
music interface.
Mobile devices connected to the Audi music inter-
face can be started and operated using the MMI
=> page 221.
Connecting multiple mobile devices: if a mobile
device (such as a smartphone) is connected at the
respective USB port on the Audi music interface,
then all devices can be used as a playback source.

ZA\ WARNING
Driving requires your complete and undivided
attention. As the driver, you have complete re-
sponsibility for safety in traffic. Never operate
mobile devices while driving, because this in-
creases the risk of an accident. >

Audi smartphone interface

— Some MMI functions are not available when — AUDI AG merely provides access to third
there is an active Audi smartphone interface party services through the MMI and does
connection. not assume any responsibility for the con-
— You cannot connect any mobile devices via tent of these services.
Bluetooth when an Apple CarPlay connec-
tion is active.
— Usage of the Audi smartphone interface de-
pends on the availability of services through
third party providers.
Troubleshooting
Applies to: vehicles with Audi smartphone interface
The information that follows lists some trouble-
shooting options. They depend on the equip-
ment.

Problem Solution

Audi smartphone
interface cannot be
opened.
Check the battery charge level on your smartphone.
Check the USB cable and use a different one if necessary.
Check if Android Auto or Apple CarPlay is available in the country where the vehi-
cle is being operated.

Android Auto: check if the Android Auto app is installed on your smartphone.

Connecting the
smartphone to the
MMI failed.
Make sure that you are using the correct USB adapter and check if the USB
adapter is connected correctly to your smartphone and the Audi music interface
=> page 220.

Apple CarPlay: check if Apple CarPlay is activated on your smartphone.

Android Auto: check in the Android Auto app if Android Auto permits new vehi-
cles.

Wireless connection: open the settings for Bluetooth and CarPlay on your
smartphone. Remove your vehicle. Open the connection manager in the MMI
=> page 232. Delete your smartphone in the Telephone 1 and Audi smartphone
interface submenus. Repeat the connection process. Restart the MMI
=> page 17. Restart your smartphone.

The smartphone is
not automatically
detected.

Make sure that you are using the correct USB adapter and check if the USB
adapter is connected correctly to your smartphone and the Audi music interface
=> page 220.
Check if the requirements needed to connect a smartphone have been met.

230

Additional settings

Bluetooth
> Applies to: MMI: Select on the home screen:
SETTINGS > Connection settings > Bluetooth.
Bluetooth
You can select a setting for visibility to other
Bluetooth devices. To connect a new Bluetooth
device, the Visible setting must be selected. If
Invisible is selected, a Bluetooth connection will
only be possible with paired devices. If Off is se-
lected, no Bluetooth device can be connected.
Bluetooth audio player
When this function is switched on, the profile
will load automatically when your Bluetooth au-
dio player is within range.
Bluetooth name
The Bluetooth name is displayed and can be
changed.
Software update
> Applies to: MMI: Select on the home screen:
SETTINGS > System maintenance > Software
update.
> If necessary, insert a storage medium with the
update data into the corresponding drive
=> page 227.
> Press Search for updates.
> Select the corresponding update.
> Press Next.
> Follow the instructions in the display.

Z\ WARNING
— Perform the installation only when the vehi-
cle is stationary. Otherwise, this increases
the risk of an accident
— If the installation fails, contact an author-
ized Audi dealer or authorized Audi Service
Facility immediately to have the malfunction
corrected.
@) Note
The connection costs for the software update
are included in the Audi connect pricing.

232
G) Tips
The length of the process depends on the size
of the update.
Factory default settings
> Applies to: MMI: Select on the home screen:
SETTINGS > System maintenance > Restore
factory settings.
> Select the desired functions individually, or
> Select the option Select all.
> Press Apply. The settings will be reset. The key
user will remain stored.
> To also delete the key user, select Remove key
user.
> To completely delete a smartphone that is
paired with the Audi smartphone interface, re-
set Audi smartphone interface and Bluetooth.
G) Tips
— Make sure that not only the settings were
deleted but also the stored data, if necessa-
ry.
— The system may restart when the settings
are reset. This may take a few minutes.
Connected devices
(eye e Ts ( Us
Requirement: the vehicle must be stationary and
the ignition must be switched on.
> Applies to: MMI: Select on the home screen:
SETTINGS > Connected devices.
Possible menu items:
— Telephone 1
— Telephone 2
— Data connection
— Audio player
— WLAN hotspot
— Headset
myAudi app
This function is available if the myAudi app is in-
stalled on your mobile device and started, andif >

Checking and Filling

the vehicle will be operated. If the coolant addi-
tive percentage is too low, the coolant can freeze
and cause damage.



Coolant Freeze protec-
additive tion
Warm min. 40% min. -13 °F
regions max. 45% (25°)
Cold min. 50% max. -40 °F
regions max. 55% (-40 °C)

@) Note
— Before winter weather begins, have an au-
thorized Audi dealer or authorized Audi
Service Facility check if the coolant additive
in your vehicle matches the percentage ap-
propriate for the climate. This is especially
important when driving in colder climates.
— If the appropriate coolant additive is not
available in an emergency, do not add any
other additive. Using other additives in-
creases the risk of damage. If this happens,
only use water and restore the correct mix-
ture ratio with the specified coolant additive
as soon as possible.
— Only refill with new coolant.
— Radiator sealant must not be mixed with
the coolant.
Coolant level

Fig. 159 Motor compartment: coolant expansion tank
Follow the safety precautions > page 235, Gener-
al information.
Checking the coolant level
> Park the vehicle on a level surface.
> Switch the ignition off.
238
The coolant expansion tank is located in the ple-
num chamber under a cover. Slide the cover that
is located below the windshield wipers on the
front passenger's side toward the windshield and
remove the cover > page 237, fig. 158.
> Read the coolant level on the floating gauge for
the expansion tank. The coolant level must be
between the Min and Max markings when the
coolant is cold > fig. 159
Adding coolant
Requirement: there must be a residual amount of
coolant in the expansion tank >@).
If you must add coolant, use a mixture of water
and coolant additive. Mixing the coolant additive
with distilled water is recommended.
> Allow the coolant to cool down.
> Place a large, thick towel on the coolant expan-
sion tank cap.
> Unscrew the cap carefully to the left > A\.
> Add coolant with the correct mixture ratio
=> page 237 until the floater gauge reaches the
Max marking.
> Make sure that the fluid level remains stable.
Add more coolant if necessary.
> Screw on the cap securely to the right.
Coolant loss usually indicates that there is a leak.
Immediately drive your vehicle to an authorized
Audi dealer or authorized Audi Service Facility
and have the cooling system inspected.

Z\ WARNING
— The engine/motor compartment in any vehi-
cle can be a dangerous area. Switch the igni-
tion off and allow the cooling system to cool
down. Always follow the information found
in > page 235, General information.
— Never open the hood if you can see or hear
steam or coolant escaping from the motor
compartment. This increases the risk of
burns. The cooling system is under pressure.
When you no longer see or hear steam or
coolant escaping, you may open the motor
compartment with caution.
— Coolant additive and coolant can be danger-
ous to your health. For this reason, store the |>

Checking and Filling

= / B Electrical system: malfunction! Safely
stop vehicle
Do not continue driving and switch the ignition
off > A\. See an authorized Audi dealer or author-
ized Audi Service Facility for assistance.
= Electrical system: malfunction! Restart not
possible. Please contact Service
If you switch the ignition off, you will not be able
to restart the vehicle. Vehicle functions/driving
stability may be limited. Drive to an authorized
Audi dealer or authorized Audi Service Facility im-
mediately.
= Electrical system: malfunction! Please con-
tact Service
Switch off all electrical equipment that is not
needed. Vehicle functions/driving stability may
be limited. Drive to an authorized Audi dealer or
authorized Audi Service Facility immediately.
= Electrical system: low battery charge. Bat-
tery will be charged while driving
If this message turns off after a little while, the
vehicle battery has been charged enough by the
high-voltage battery while driving.
If this message does not turn off, drive immedi-
ately to an authorized Audi dealer or authorized
Audi Service Facility.

ZA\ WARNING
When there is an electrical system malfunc-
tion, vehicle functions may not work and driv-
ing stability may be limited, which increases
the risk of an accident. Do not continue driv-
ing and switch the ignition off. See an author-
ized Audi dealer or authorized Audi Service Fa-
cility for assistance.

Battery
Pela meee eles)
Because of the complex power supply, all work on
batteries such as disconnecting, replacing, etc.,
should only be performed by an authorized Audi
dealer or authorized Audi Service Facility > A\.
240
Batteries with different technologies are instal-
led in your vehicle:
— 12 Volt vehicle battery (for example, for basic
power supply) > page 241, 12 Volt vehicle bat-
tery
— High-voltage battery (for example, for electric
drive system, climate control) > page 104, In-
troduction
Not running the vehicle for long periods of
time
When the vehicle is not used for long periods, the
12 Volt vehicle battery will drain little by little. To
ensure that the vehicle can still be started, the
electrical equipment will be limited or switched
off. Some convenience functions, such as interior
lighting or power seat adjustment, may not be
available under certain circumstances. The con-
venience functions will be available again when
you establish drive ready mode.
Even when electrical equipment is switched off,
the equipment can still drain the 12 Volt vehicle
battery if the vehicle is not driven for long peri-
ods of time. Deep draining results in a chemical
reaction that destroys the inside of the battery.
To reduce the risk of this, the battery must be
charged monthly by an authorized Audi dealer or
authorized Audi Service Facility > page 241. Con-
tact an authorized Audi dealer or authorized Audi
Service Facility for more information.
Winter operation
Cold weather places an especially high load on
the 12 Volt vehicle battery. Have the battery
checked by an authorized Audi dealer or author-
ized Audi Service Facility before cold weather be-
gins.

ZA WARNING
All work on the battery or electrical system in
your vehicle can result in injuries, chemical
burns, accidents, or burns. Because of this, all
work must be performed only by an author-
ized Audi dealer or authorized Audi Service Fa-
cility. >