2019.75 OPEL CROSSLAND X Manual user

Customer information239Note
The availability of these over-the-air
vehicle software updates varies by
vehicle and country. Find more
information on our home page.
Internet connection
Downloading over-the-air vehicle
software updates requires internet
connectivity, which can be accessed
through a password-protected Wi-Fi
hotspot, e.g. provided by a mobile
phone.
Wi-Fi hotspot is also provided by the
built-in OnStar module.
To connect the Infotainment system
to a hotspot, select Settings on the
home screen, Wi-Fi and then Manage
Wi-Fi Networks . Select the desired
Wi-Fi network, and follow the on-
screen prompts.
Updates
The system will prompt for certain
updates to be downloaded and
installed. There is also an option to
check for updates manually.To manually check for updates, select
Settings on the home screen,
Software Information and then
System Update . Follow the on-screen
prompts.
Note
Steps for downloading and installing updates may vary by vehicle.
Note
During the installation process, the
vehicle may not be operational.
Registered trademarksApple Inc.
Apple CarPlay™ is a trademark of Apple Inc.
App Store ®
and iTunes Store ®
are
registered trademarks of Apple Inc.
iPhone ®
, iPod ®
, iPod touch ®
, iPod
nano ®
, iPad ®
and Siri ®
are registered
trademarks of Apple Inc.Bluetooth SIG, Inc.
Bluetooth ®
is a registered trademark
of Bluetooth SIG, Inc.DivX, LLC
DivX ®
and DivX Certified ®
are
registered trademarks of DivX, LLC.EnGIS Technologies, Inc.
BringGo ®
is a registered trademark of
EnGIS Technologies, Inc.Google Inc.
Android™ and Google Play™ Store
are trademarks of Google Inc.Stitcher Inc.
Stitcher™ is a trademark of Stitcher,
Inc.Velcro Companies
Velcro ®
is a registered trademark of
Velcro Companies.Verband der Automobilindustrie e.V.
AdBlue ®
is a registered trademark of
the VDA.

240Customer informationVehicle data recording
and privacy
Event data recorders
Electronic control units are installed in
your vehicle. Control units process
data which is received by vehicle
sensors, for example, or which they
generate themselves or exchange
amongst themselves. Some control
units are necessary for the safe
functioning of your vehicle, others
assist you while you drive (driver
assistance systems), while others
provide comfort or infotainment
functions.
The following contains general
information about data processing in
the vehicle. You will find additional
information as to which specific data
is uploaded, stored and passed on to third parties and for what purpose in
your vehicle under the key word Data Protection closely linked to the
references for the affected functional
characteristics in the relevant owner's manual or in the general terms of
sale. These are also available online.Personal reference
Each vehicle is identified by means of
a unique chassis number. In
Germany, this vehicle identification
number can be traced to the present
and former keepers of the vehicle by
means of information held by the
Federal Motor Transport Authority.
Further options, such as the vehicle's number plate, make it possible to
trace data on the keeper or driver of
the vehicle.
The data generated or processed by
control units may therefore be
personal, or be made personal under
certain conditions. Depending on
what vehicle data is available,
conclusions may be drawn on
information such as your driving
behaviour, your location or the route
you travel, or on your usage
behaviour.
Your rights in respect of data
protection
According to applicable law on data
protection, you have certain rights in
respect of companies that process your personal data.Accordingly you have free and
extensive entitlement to information
held by the manufacturer as well as
third parties (e.g. authorised
breakdown services or garages,
providers of online services for your
vehicle) if they have saved personal
data relating to you. In doing so you may demand to know what data is
stored about you for what purpose,
and where the data came from. Your
right to information also covers the
transfer of data to other locations.
Further information on your legal
rights in respect of the manufacturer
(e.g. your right to deletion or the
correction of data) can be found in the
relevant privacy notice on the
manufacturer's website (including
contact data for the manufacturer and its data protection officer).
Data that is only stored locally in the
vehicle can be read with expert
assistance at a garage, for example;
for a fee where applicable.

Customer information241Legal requirements for
information disclosure
Insofar as regulatory requirements
exist, manufacturers are strictly
bound to release data stored by the
manufacturer in individual cases to
the extent requested following a
request by state bodies (e.g. during
criminal investigations).
Government agencies are also
authorised, in the context of
applicable law, to read data in
individual cases from vehicles
themselves. Thus information that
may help with the investigation
resolution can possibly be read from
the airbag control unit in the event of
an accident.
Operating data in the vehicle Control units process data for
operation of the vehicle.This data includes, for example:
● vehicle status information (e.g. speed, movement delay, lateral
acceleration, wheel rotation rate, "seat belts fastened" display)
● ambient conditions (e.g. temperature, rain sensor,
distance sensor)
As a rule such data is transient and is
not stored for longer than an
operational cycle, and only processed
on board the vehicle itself. Often
control units include data storage
(including the vehicle key). This is
used to allow information to be
documented temporarily or
permanently on vehicle condition,
component stress, maintenance
requirements and technical events
and errors.
Depending on technical equipment
levels, the data stored is as follows:
● system component operating states (e.g. fill level, tyre
pressure, battery status)
● faults and defects in important system components (e.g. lights,brakes)● system reactions in special driving situations (e.g. triggering
of an airbag, actuation of the
stability control systems)
● information on events damaging the vehicle
● for electric vehicles the amount of
charge in the high-voltage
battery, estimated range
In special cases (e.g. if the vehicle
has detected a malfunction), it may be
necessary to save data that would
otherwise just be volatile.
When you use services (e.g. repairs,
maintenance), the operating data
saved can be read together with the
vehicle identification number and
used where necessary. Staff working
for the service network ( e.g. garages,
manufacturers) or third parties (e.g.
breakdown services) can read the
data from the vehicle. The same
applies to warranty work and quality
assurance measures.
Data is generally read via the OBD
(On-Board Diagnostics) port
prescribed by law in the vehicle. The operating data read documents the
technical condition of the vehicle or

242Customer informationindividual components and assists
with fault diagnosis, compliance with
warranty obligations and quality
improvement. This data, in particular
information on component stress,
technical events, operator errors and
other faults, is transmitted to the
manufacturer where appropriate,
together with the vehicle identification
number. The manufacturer is also
subject to product liability. The
manufacturer potentially also uses
operating data from vehicles for
product recalls. This data can also be used to check customer warranty and
guarantee claims.
Fault memories in the vehicle can be
reset by a service company when
carrying out servicing or repairs or at
your request.
Comfort and infotainment
functions
Comfort settings and custom settings can be stored in the vehicle and
changed or reset at any time.Depending on the equipment level in
question, these include
● seat and steering wheel position settings
● chassis and air conditioning settings
● custom settings such as interior lighting
You can input your own data in the
infotainment functions for your
vehicle as part of the selected
features.
Depending on the equipment level in
question, these include
● multimedia data such as music, videos or photos for playback in
an integrated multimedia system
● address book data for use with an
integrated hands-free system or
an integrated navigation system
● input destinations
● data on the use of online services
This data for comfort and
infotainment functions can be stored
locally in the vehicle or be kept on a
device that you have connected to the
vehicle ( e.g. a smartphone, USB stickor MP3 player). Data that you have
input yourself can be deleted at any
time.
This data can only be transmitted out
of the vehicle at your request,
particularly when using online
services in accordance with the
settings selected by you.
Smartphone integration, e.g.
Android Auto or Apple CarPlay
If your vehicle is equipped
accordingly, you can connect your
smartphone or another mobile device to the vehicle so that you can control
it via the controls integrated in the
vehicle. The smartphone image and
sound can be output via the
multimedia system in this case. At the
same time, specific information is
transmitted to your smartphone.
Depending on the type of integration, this includes data such as position
data, day / night mode and other
general vehicle information. For more
information, please see the operating
instructions for the vehicle /
infotainment system.

Customer information243Integration allows selected
smartphone apps to be used, such as
navigation or music playback. No
further integration is possible
between smartphone and vehicle, in
particular active access to vehicle
data. The nature of further data
processing is determined by the
provider of the app used. Whether
you can define settings, and if so
which ones, is dependent on the app
in question and your smartphone's
operating system.
Online services If your vehicle has a radio networkconnection, this allows data to be exchanged between your vehicle and
other systems. The radio network
connection is made possible by
means of a transmitter device in your vehicle or a mobile device provided
by you (e.g. a smartphone). Online functions can be used via this radio
network connection. These include
online services and applications /
apps provided to you by the
manufacturer or other providers.Proprietary services
In the case of the manufacturer's
online services, the relevant functions are described by the manufacturer in
an appropriate location (e.g. Owner's
Manual, the manufacturer's website)
and the associated data protection
information is provided. Personal
data may be used to provide online
services. Data exchange for this
purpose takes place via a protected
connection, e.g. using the
manufacturer's IT systems provided
for the purpose. Collection,
processing and use of personal data
for the purposes of preparation of services take place solely on the
basis of legal permission, e.g. in the
case of a legally prescribed
emergency communication system or a contractual agreement, or by virtue
of consent.
You can activate or deactivate the services and functions (which are
subject to charges to some extent)
and, in some cases, the vehicle's
entire radio network connection. Thisdoes not include statutory functions
and services such as an emergency
communication system.
Third party services If you make use of online services
from other providers (third parties),
these services are subject to the
liability and data protection and usage conditions of the provider in question.
The manufacturer frequently has no
influence over the content exchanged
in this regard.
Therefore, please note the nature,
scope and purpose of the collection
and use of personal data within the
scope of third party services provided
by the service provider in question.
Radio Frequency
Identification (RFID)
RFID technology is used in some
vehicles for functions such as
immobiliser. It is also used in
connection with conveniences such
as radio remote controls for door
locking / unlocking and starting. RFID technology in Opel vehicles does not

244Customer informationuse or record personal information or
link with any other Opel system
containing personal information.
RFID technology is used in some
vehicles for functions such as
immobiliser. It is also used in
connection with conveniences such
as radio remote controls for door
locking / unlocking and starting. RFID technology in Vauxhall vehicles does
not use or record personal
information or link with any other
Vauxhall system containing personal information.

Customer information245

246IndexAAccessories and vehicle modifications .......................... 174
Active emergency braking ....87, 147
AdBlue .......................... 85, 130, 230
Adjustable air vents ...................118
Advanced parking assist ............153
Airbag and belt tensioners ...........82
Airbag deactivation ................54, 82
Airbag label................................... 49 Airbag system .............................. 49
Air conditioning regular operation ................................ 119
Air conditioning system .............. 110
Air intake .................................... 119
Air vents...................................... 118
Antilock brake system ................ 137
Antilock brake system (ABS) .......84
Anti-theft alarm system ................31
Anti-theft locking system .............. 30 Appearance care ........................210
Armrest ............................. 44, 45, 62
Ashtrays ....................................... 76
Automatic anti-dazzle ..................35
Automatic crash notification (ACN) 98
Automatic light control ...............101
Automatic locking ........................28
Automatic transmission .............133
Autostop ............................... 86, 126
Auxiliary heater ........................... 117B
Battery discharge protection ......108
Belts.............................................. 46
BlueInjection ............................... 130
Bonnet ....................................... 176
Brake and clutch system .............83
Brake assist ............................... 139
Brake fluid .......................... 179, 219
Brake light................................... 185
Brakes ............................... 137, 179
Breakdown.................................. 208
Bulb replacement ....................... 182
C Capacities .................................. 230
Catalytic converter .....................130
Central locking system ................23
Centre console lighting ..............107
Centre console storage ...............62
Changing tyre and wheel size ...198
Charging system .......................... 82
Child locks ................................... 28
Child restraint installation locations ................................... 58
Child restraints.............................. 55
Child restraint systems ................55
Cigarette lighter ........................... 76
Climate control ............................. 15
Climate control systems .............109
Clock............................................. 74