
||MAINTENANCE AND SERVICE
* Option/accessory.
604 2. To accept the suggested appointment, tap
Accept. To decline the suggested appoint-
ment, tap Send new proposal or Decline.
For some markets, the system reminds you when
an appointment time is approaching and the navi-
gation system 7
can also guide you to the work-
shop at the appointed time.
Related information
• Vehicle status (p. 602)
• Sending vehicle information to the workshop
(p. 604)
• Navigating in the center display's views
(p. 115)
• Volvo ID (p. 26)
• Internet-connected vehicle* (p. 529) Sending vehicle information to the
workshop
8
Vehicle-related information can be sent at any
time from the vehicle, e.g. if you schedule a visit
to a workshop and would like to assist your
workshop by providing additional basic informa-
tion. Sending vehicle information is not the same
as scheduling service. 1.
Open the Car status app from App view in
the center display.
2. Tap the Appointments button.
3. Tap the Send vehicle data button.
>
A message confirming that vehicle-related
information has been sent will appear at
the top of the center display. You can
cancel data transmission by tapping the
checkbox in the activity indicator.
Information is sent via the vehicle's Inter-
net connection 9
. Vehicle information can be accessed by any
retailer if they are provided with your vehicle iden-
tification number (VIN
10
).
Vehicle information contentsThe most recently saved vehicle-related informa-
tion will be sent (the last time the vehicle was
turned on). This includes information regarding:
• service requirements
• time since last service was performed
• function status
• fluid levels
• mileage (odometer reading)
• Vehicle Identification Number (VIN 10
)
• software version
• diagnostic information.
Related information
•Scheduling service and repairs (p. 603)
• Vehicle status (p. 602)
• Navigating in the center display's views
(p. 115)
• Internet-connected vehicle* (p. 529) 7
For vehicles with Sensus Navigation*.
8 Certain markets only.
9 There may be a charge for transmitting data over the Internet, depending\
on your service plan.
10 Vehicle Identification Number.

MAINTENANCE AND SERVICE
}}
* Option/accessory. 605
Hoisting the vehicle
When hoisting the vehicle, it is important to
ensure the jack/vehicle hoist is correctly
engaged in the designated attachment points
under the vehicle.
For vehicles with self-leveling*, pneumatic sus-
pension (if installed) must be turned off before
the vehicle is lifted. Turning off the function in the
center display.
WARNING If the vehicle is lifted on a garage jack, the
jack must be placed under one of the four lift-
ing points. Make sure that the vehicle is cor-
rectly positioned on the jack and that it can-
not slide off. Make sure the jack plate has a
rubber pad to help keep the vehicle stable
and prevent damage. Always use axle stands
or similar.
NOTE Volvo recommends only using the jack
intended for your specific vehicle model. If a
jack other than that recommended by Volvo is
used, follow the instructions included with the
equipment.
The vehicle's ordinary jack is only intended to
be used in temporary situations for short peri-
ods of time, such as when changing wheels in
the event of a flat tire. If the vehicle needs to
be lifted more frequently, or for a longer
period of time than for a wheel change, a
garage jack or hoist is recommended. Always
follow the instructions for use provided with
the equipment.

||MAINTENANCE AND SERVICE
* Option/accessory.
606 The triangles in the plastic covering indicate where the jack attachment\
points/lifting points (red areas) are located.
Related information
•
Removing a wheel (p. 566)
• Jack* (p. 565)
• Leveling control settings* (p. 453)

MAINTENANCE AND SERVICE
}}
607
Opening and closing the hood
To open the hood, pull the lever in the passen-
ger compartment and then turn the handle under
the hood.
Opening the hood
Pull the lever near the pedals to release the
hood from its fully closed position. Turn the handle under the front edge of the
hood counterclockwise to release the catch
and lift the hood.
Warning - hood not closedWhen the hood is released, a warning
symbol and graphic will be displayed in
the instrument panel and an audible
signal will sound. If the vehicle begins
to roll, the audible signal will be repeated several
times.
NOTE If the warning symbol is illuminated or an
audible warning signal sounds even though
the hood is securely closed, consult a work-
shop - an authorized Volvo workshop is rec-
ommended.
Closing the hood1. Press down the hood until it begins to close
under its own weight.
2. When the hood reaches the catch at the handle in the front edge of the vehicle, press
down on the hood to close it completely.
WARNING Risk of injury! When closing, make sure that
the hood is completely unobstructed and that
no one can be injured.
WARNING
Make sure the hood locks securely after clos-
ing. It must audibly lock on both sides.
Hood not completely closed. The illustration is generic -
details may vary according to vehicle model.

||MAINTENANCE AND SERVICE
* Option/accessory.
608 Hood completely closed. The illustration is generic -
details may vary according to vehicle model.
WARNING
Never drive with the hood open!
If there are any indications while driving that
the hood is not completely closed, stop imme-
diately and close it securely.
Related information
•
Engine compartment overview (p. 609)
• Door and seat belt reminders (p. 51) Climate control system service
Service and repairs on the air conditioning sys-
tem should only be done by an authorized work-
shop.
Troubleshooting and repairsThe air conditioning system contains a fluores-
cent tracer substance. Ultraviolet light is used to
search for leaks in the system.
Volvo recommends contacting an authorized
Volvo workshop.
Vehicles with R134a refrigerant
WARNING
The air conditioning system contains the
refrigerant R134a under pressure. Service
and repairs to the system should only be done
by an authorized workshop.
Related information
•
Volvo's service program (p. 598) Replacing a windshield with head-
up display*
Vehicles with a head-up display have a special
type of windshield that meets the requirements
for displaying projected information.
Volvo recommends contacting an authorized
Volvo workshop for assistance replacing the
windshield. The correct type of replacement
windshield must be used in order for the head-up
display to function properly.
Related information
•
Head-up display* (p. 142)
• Cleaning the head-up display* (p. 634)

MAINTENANCE AND SERVICE
609
Engine compartment overview
This overview shows some service-related com-
ponents. Some of the components included in the vehi-
cle's electric drive system are located in the
engine compartment. Exercise caution when
accessing the engine compartment and only
touch what is required for normal maintenance.
WARNING Orange wiring may only be handled by quali-
fied personnel.
WARNING
Several components in the vehicle work with
high voltage that can be hazardous in case of
an incorrect procedure.
• Do not touch anything that is not clearly
described in this Owner's Manual.
• Be careful when checking/filling fluids in
the engine compartment. The layout of the engine compartment may vary depend-
ing on model and engine variant.
Coolant expansion tank
Brake fluid reservoir (located on the driver's
side)
Washer fluid filler pipe
11 Fusebox
Air filter
Engine oil filler pipe
WARNING Bear in mind that the cooling fan (located at
the front of the engine compartment behind
the radiator) may start or continue running
automatically up to about 6 minutes after the
engine is turned off.
Always entrust engine washing to a workshop
– an authorized Volvo workshop is recom-
mended. If the engine is hot, there is a risk of
fire.
WARNING
The ignition system works with extremely high
and dangerous voltages. The vehicle electrical
system should always be in ignition mode 0
when work in being performed in the engine
compartment.
Do not touch any spark plugs or ignition coils
when the vehicle electrical system is in igni-
tion mode II or when the engine is warm.
Related information
•
Opening and closing the hood (p. 607)
• Filling washer fluid (p. 650)
• Refilling coolant (p. 612)
• Fuses in the engine compartment (p. 622)
• Checking and filling engine oil (p. 611)
• Ignition modes (p. 427) 11
Fill the washer fluid at regular intervals, e.g. when refueling.

MAINTENANCE AND SERVICE
610Engine oil
For the recommended service intervals and war-
ranties to be applied, an approved engine oil
must be used. Volvo recommends: If the engine oil is not checked regularly and the
level becomes low, this could cause serious
engine damage.
CAUTION
To satisfy the requirements for the engine's
service intervals, all engines are factory-filled
with a specially adapted synthetic engine oil.
Great care has been put into the choice of oil,
with consideration given to service life, starta-
bility, fuel consumption and environmental
impact.
For the recommended service intervals to
apply, an approved engine oil must be used.
Only use the prescribed oil grade to top off or
change the oil. Otherwise, there is a risk of
the vehicle's service life, startability, fuel con-
sumption and environmental impact being
affected.
Failure to use engine oil of the prescribed
grade and viscosity could cause damage to
engine-related components. Volvo Car Corpo-
ration disclaims warranty liability for such type
of damage.
Volvo recommends entrusting oil changes to
an authorized Volvo workshop.
Volvo uses different systems to warn if the oil
level is too low/high or the oil pressure is low. On
engine variants with an oil pressure sensor, awarning symbol is displayed in the instrument
panel when oil pressure is low . On engine
variants with an oil level sensor, the warn-
ing symbol in the instrument panel and display
messages are used to alert the driver. Some
engine variants have both systems. Contact a
Volvo retailer for more information.
Change the engine oil and oil filter according to
the schedule specified in the Warranty and Main-
tenance Records Information booklet. Oils of a
higher grade than that specified may be used. If
the vehicle is driven in adverse conditions, Volvo
recommends using an oil with a higher grade
than that specified.
Related information
• Checking and filling engine oil (p. 611)
• Engine oil specifications (p. 662)

MAINTENANCE AND SERVICE
}}
611
Checking and filling engine oil
The engine oil level is monitored by an electronic
oil level sensor. Filler pipe
12
.
It may be necessary to top up engine oil between
regularly scheduled services.
No action is necessary with regard to engine oil
level until a message appears in the instrument
panel.
WARNING If this symbol is shown together
with the message
Engine oil level
Service required, visit a workshop – an authorized Volvo workshop is
recommended. The oil level may be too high.
CAUTION If this symbol is shown together
with a message about low oil level,
for example
Engine oil level low
Refill 1 liter, fill only with the indi-
cated volume, e.g. 1 liter (1 quart).
WARNING Do not spill oil on the hot exhaust pipes as
this could cause a fire.
Viewing oil level in the center displayThe oil level can be viewed using the electronic
oil level gauge in the center display once the
vehicle has been started. The oil level should be
checked regularly.
1.
Open the Car status app from App view in
the center display.
2. Tap Status to display the oil level. Oil level graphic in the center display.NOTE
The system cannot directly detect changes
when the oil is filled or drained. The vehicle
must have been driven approximately 30 km
(20 miles) and have been stationary
5 minutes on a level surface and with the
engine off before the correct oil level will be
displayed.
12
Engines with an electronic oil level sensor do not have a dipstick.