2018 VOLVO XC60 Owner´s Manual

MAINTENANCE AND SERVICE
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Download Center
With the vehicle connected to the Internet 1
,
updates for a number of the vehicle's systems can be downloaded from the center display.
The Download Center app is
started from the center display and makes it possible to:
• search for and update system software
• update Sensus Navigation
* map data
• download, update and delete apps.
Related information
•
Handling system updates via Download Cen- ter (p. 575)
• Download apps (p. 460)
• Updating apps (p. 461)
• Deleting apps (p. 462)
• Internet-connected vehicle
* (p. 501)
• Navigating in the center display's views(p. 113)
Handling system updates viaDownload Center
System updates are available for infotainment and Internet-related functions and systems in thevehicle. If system software updates are available,they can be downloaded all at once or sepa-rately.
Searching for updateIn order for system updates to be possible, the vehicle must have an Internet connection 2
.
System updates are handled through the
Download
Center app in the center dis-
play's App view. If no search for updates has been performed since the last time the infotain-ment system was started, a search will be initi-ated. No search will begin if a software download is in progress. A number in the
System updatesbutton shows how many updates are available. Tap the button to display a list of updates thatcan be installed in the vehicle. If an update is available, the message
New software updates
available will also be displayed in the center dis-
play's status field.
NOTE
Data downloading can affect other services such as transfer data, e.g. web radio. If theaffect on other services is experienced asproblematic, the download can be interrupted.Alternatively, it may be appropriate to switchoff or cancel other services.
NOTE
An update can be interrupted when the igni- tion is switched off and the vehicle is left. However, the update does not have to be completed before the vehicle is left as theupdate is resumed the next time the vehicle isused.
Updating all system software
–Select Install all at the bottom of the list.
To avoid displaying a list, select
Install all via theSystem updates button.
Updating individual system software
–Select Install to choose the software you
would like to download.
1 There may be a charge for transmitting data over the Internet, depending on your service plan.
2 There may be a charge for transmitting data over the Internet, depending on your service plan.

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Canceling software download
–Tap the checkbox in the activity indicator that replaced the Install button when the down-
load began.
Note that only a download can be cancelled. An installation cannot be cancelled once it hasbegun.
Deactivating the background search for software update
Automatic background searching for softwareupdates is activated as the default factory setting,but the function can be deactivated. 1. Tap
Settings in the center display's Top
view.
2. Tap
SystemDownload Center.
3. Tap to deselect
Auto Software Update.
Related information
• Download Center (p. 575)
• Internet-connected vehicle
* (p. 501)
• Navigating in the center display's views (p. 113)
Vehicle status
The vehicle's general status can be displayed in the center display along with the option to schedule service 3
.
The Car status app is started
from the center display's App view and has four tabs:
•Messages - status messages
•
Status - engine oil level check
•
TPMS - tire inflation pressure check
•
Appointments - appointment information
and vehicle information 3
.
Related information
• Handling messages saved from the instru- ment panel (p. 105)
• Checking and filling engine oil (p. 584)
• Tire pressure monitoring system
* (p. 531)
• Scheduling service and repairs (p. 576)
• Sending vehicle information to the workshop(p. 578)
• Navigating in the center display's views(p. 113)
Scheduling service and repairs4
This service offers a convenient way to schedule service and workshop appoints directly from thevehicle.
When it is time for service, and in certain cases if the vehicle requires repairs, a message will bedisplayed in the instrument panel and at the topof the center display. The time for service isdetermined by how much time has elapsed, thenumber of hours the engine has run, or the dis-tance driven since the last service.
To use the service
• Create a Volvo ID and register the Volvo IDto the vehicle.
• To select a Volvo retailer you would like tocontact, go to www.volvocars.com and log in.
• To send and receive appointment informa-tion, the vehicle must be connected to the Internet 5
.
Book serviceWhen you schedule service from your vehicle, theinformation is sent via your Internet connection 5
.
Submit an appointment request whenever you need service or when a message regarding theneed for service or repairs has been displayed in
3 Certain markets only.
4 Certain markets only.
5 There may be a charge for transmitting data over the Internet, depending on your service plan.

MAINTENANCE AND SERVICE
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the instrument panel and at the top of the center display.
1.
Open the Car status app from App view in
the center display.
2. Tap the
Appointments button.
3. Tap the
Request appointment button.
4. Check that your
Volvo ID is correct.
5. Make sure your preferred
Workshop is cor-
rect.
6. In the
Tap to write information to the
Workshop field, you can provide details on
what you would like performed during the visit or other important information to yourworkshop. 7.
Tap the
Send appointment request but-
ton.
> You will receive an appointment sugges- tion to your vehicle within a couple of days 6
. You will also receive the same
message via email and when you log in to www.volvocars.com. On some markets, the message in the instrument panel indicating that the vehi-cle requires service will go out once theappointment request has been sent.
8. Tap
Cancel request if you would like to
cancel your request.
The appointment request contains information about your vehicle that helps the workshop planfor your visit. The retailer will send you a digital appointment suggestion. Information about your retailer is alsoavailable in the vehicle so that you can contactyour workshop at any time.
Accepting an appointment suggestionWhen the vehicle has received an appointmentsuggestion, a message will be displayed at thetop of the center display.
1. Tap the message. 2. To accept the suggested appointment, tap
Accept. To decline the suggested appoint-
ment, tap Send new proposal or Decline.
For some markets, the system reminds you when an appointment time is approaching and the navi- gation system 7
can also guide you to the work-
shop at the appointed time.
Related information
• Vehicle status (p. 576)
• Sending vehicle information to the workshop (p. 578)
• Navigating in the center display's views (p. 113)
• Volvo ID (p. 26)
• Internet-connected vehicle
* (p. 501)
6
Timespan may vary depending on market.
7 For vehicles with Sensus Navigation *.

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Sending vehicle information to the
workshop8
Vehicle-related information can be sent at any time from the vehicle, e.g. if you schedule a visitto a workshop and would like to assist yourworkshop by providing additional basic informa-tion. Sending vehicle information is not the sameas scheduling service.
1. Open the Car status app from App view in
the center display.
2. Tap the
Appointments button.
3. Tap the
Send vehicle data button.
> A message confirming that vehicle-related information has been sent will appear at the top of the center display. You cancancel data transmission by tapping thecheckbox in the activity indicator. Information is sent via the vehicle's Inter- net connection 9
. Vehicle information can be accessed by any retailer if they are provided with your vehicle iden- tification number (VIN
10
).
Vehicle information contentsThe most recently saved vehicle-related informa- tion will be sent (the last time the vehicle wasturned on). This includes information regarding:
• service requirements
• time since last service was performed
• function status
• fluid levels
• mileage (odometer reading)
• Vehicle Identification Number (VIN 10
)
• software version
• diagnostic information.
Related information
•Scheduling service and repairs (p. 576)
• Vehicle status (p. 576)
• Navigating in the center display's views(p. 113)
• Internet-connected vehicle
* (p. 501)
8
Certain markets only.
9 There may be a charge for transmitting data over the Internet, depending on your service plan.
10 Vehicle Identification Number.

MAINTENANCE AND SERVICE
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Hoisting the vehicle When hoisting the vehicle, it is important to ensure the jack/vehicle hoist is correctlyengaged in the designated attachment pointsunder the vehicle.
For vehicles with self-leveling *, pneumatic sus-
pension (if installed) must be turned off before the vehicle is lifted. Turning off the function in thecenter display.
WARNING
If the vehicle is lifted on a garage jack, the jack must be placed under one of the four lift-ing points. Make sure that the vehicle is cor-rectly positioned on the jack and that it can-not slide off. Make sure the jack plate has arubber pad to help keep the vehicle stableand prevent damage. Always use axle standsor similar.
NOTE
Volvo recommends only using the jack intended for your specific vehicle model. If ajack other than that recommended by Volvo isused, follow the instructions included with theequipment. The vehicle's ordinary jack is only intended to be used in temporary situations for short peri-ods of time, such as when changing wheels inthe event of a flat tire. If the vehicle needs tobe lifted more frequently, or for a longerperiod of time than for a wheel change, agarage jack or hoist is recommended. Alwaysfollow the instructions for use provided withthe equipment.

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The triangles in the plastic covering indicate where the jack attachment points/lifting points (red areas) are located.
Related information
• Removing a wheel (p. 538)
• Jack
* (p. 537)
• Leveling control settings
* (p. 429)

MAINTENANCE AND SERVICE
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Opening and closing the hood To open the hood, pull the lever in the passen- ger compartment and then turn the handle underthe hood.
Opening the hood
Pull the lever near the pedals to release the hood from its fully closed position.
Swipe your hand from left to right under the hood, grasp the handle and move it up and tothe side to release the catch and lift thehood.
Warning - hood not closedWhen the hood is released, a warningsymbol and graphic will be displayed inthe instrument panel and an audiblesignal will sound. If the vehicle begins
to roll, the audible signal will be repeated severaltimes.
NOTE
If the warning symbol is illuminated or an audible warning signal sounds even thoughthe hood is securely closed, consult a work-shop - an authorized Volvo workshop is rec-ommended.
Closing the hood1. Press down the hood until it begins to close under its own weight.
2. When the hood reaches the catch at the handle in the front edge of the vehicle, press down on the hood to close it completely.
WARNING
Risk of injury! When closing, make sure that the hood is completely unobstructed and thatno one can be injured.
WARNING
Make sure the hood locks securely after clos- ing. It must audibly lock on both sides.
Hood not completely closed. The illustration is generic - details may vary according to vehicle model.

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MAINTENANCE AND SERVICE
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Hood completely closed. The illustration is generic - details may vary according to vehicle model.
WARNING
Never drive with the hood open! If there are any indications while driving that the hood is not completely closed, stop imme-diately and close it securely.
Related information
• Engine compartment overview (p. 583)
• Door and seat belt reminders (p. 51)
Climate control system service Service and repairs on the air conditioning sys- tem should only be done by an authorized work-shop.
Troubleshooting and repairsThe air conditioning system contains a fluores- cent tracer substance. Ultraviolet light is used tosearch for leaks in the system. Volvo recommends contacting an authorized Volvo workshop.
Vehicles with R134a refrigerant
WARNING
The air conditioning system contains the refrigerant R134a under pressure. Serviceand repairs to the system should only be doneby an authorized workshop.
Related information
•Volvo's service program (p. 572)
Replacing a windshield with head-
up display
*
Vehicles with a head-up display have a special type of windshield that meets the requirementsfor displaying projected information.
Volvo recommends contacting an authorized Volvo workshop for assistance replacing thewindshield. The correct type of replacementwindshield must be used in order for the head-updisplay to function properly.
Related information
• Head-up display
* (p. 140)
• Cleaning the head-up display
* (p. 610)