Head restraints
Introduction
This chapter contains information on the followingsubjects:
⇒ Adjusting the head restraints
⇒ Removing and fitting head restraints
The following section describes the options for adjusting and removing the head restraints. Always
ensure that the correct sitting position is adjusted ⇒ Sitting position.
Every seat is fitted with a head restraint. The centre head restraint at the rear is designed solely for
use with the centre rear bench seat. Therefore you should not install the head restraint in any of the
other positions.
Correct head restraint setting
Adjust the head restraint so that its upper edge is at the same height as the top of the head, but not
lower than eye level. Position the back of your head as close to the head restraint as possible.
In vehicles with head restraints that can be adjusted in the longitudinal direction, push the head
restraints on the front seats as close as possible to the back of your head.
Head restraint setting for shorter people
Push the head restraint all the way down, even if the head is then underneath the top edge of the
head restraint. There may be a small gap between the head restraint and backrest in the lowest
position.
Head restraint setting for taller people
Push the head restraint up as far as it will go.
Injuries can be caused if the rear backrests are folded forwards and backwards carelessly.
•While folding the rear backrest, always make sure that no people, animals or items are
in the path.
•Never fold the rear seat backrest forwards or backwards while the vehicle is in motion.
•Ensure that the seat belt is not trapped or damaged when folding back the rear seat
backrest.
•Always keep hands, fingers, feet or other body parts away from the seat area when
folding the rear seat backrest forwards and backwards.
•Ensure that the rear seat backrest engages securely, otherwise the seat belts for the
rear seats will not work properly. This applies to the centre seat of the rear bench seat
in particular. If a seat is occupied and the rear seat backrest has not engaged securely
into place, the seat occupant and rear seat backrest may move forwards in the event of
a sudden braking or driving manoeuvre or during accidents.
•Passengers (adults and childrenyf P X V W Q R W X V H V H D W V L I W K H E D F N U H V W L V I R O G H G I R U Z D U G V
or is not clicked securely into place.
WARNING
Damage to the vehicle or to other objects could be caused if the rear bench seat backrest
is folded forwards and backwards in an uncontrolled way or without taking appropriate
care.
•Before folding the rear seat backrests forwards, always adjust the front seats so that
the rear head restraints or rear seat backrest cushions do not rub against the front
seats.
•Before folding down the rear seat backrest, always ensure that there are no objects
located in its path.
NOTICE
Adjusting the head restraints
Fig. 88 Adjusting the front head restraints: without longitudinal adjustment, with longitudinal
adjustment.
Fig. 89 Rear head restraint: adjusting.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Adjusting the height of the head restraint
•Press the button ⇒ Fig. 88① or ⇒ Fig. 89① if necessary and slide the head restraint up or
down in the direction of the arrow ⇒.
•The head restraint must click securely into position.
Adjusting front head restraint in longitudinal direction
•Push the head restraint forwards in the direction of the arrow or press button ⇒ Fig. 88①
and push it backwards.
•The head restraint must click securely into position.
Removing and fitting head restraints
Driving without head restraints or with incorrectly adjusted head restraints increases the
risk of severe or fatal injuries in the event of an accident or sudden driving or braking
manoeuvre.
•If a seat is occupied, the head restraint for that seat must be fitted and adjusted
correctly.
•Each vehicle occupant must adjust the head restraint to suit their body size, to help
reduce the risk of neck injuries in an accident. As far as possible, the upper edge of the
head restraint must be level with the top of the head, but not lower than eye level.
Position the back of your head in the middle and as close to the head restraint as
possible.
•Never adjust the head restraint when the vehicle is in motion.
WARNING
When removing or fitting head restraints, make sure that they do not hit the roof, the front
seat backrest or other parts of the vehicle. This will prevent damage from occurring.
NOTICE
Fig. 90 Front head restraint: removing.
Fig. 91 Rear head restraint: removing.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Removing the front head restraint
•You may need to lower the head restraint ⇒.
•To unlock it, feel for the recess in the marked area on the rear side and press in in the direction
of the arrow ⇒ Fig. 90①.
•Pull the head restraint out in the direction of the arrow ⇒ Fig. 90②.
Fitting the front head restraint
•Position the head restraint correctly over the head restraint guides and then insert into the
guides of the corresponding seat backrest.
•Slide the head restraint all the way down until the guide pins click into place.
•Adjust the head restraint so a correct sitting position can be assumed.
Removing the rear head restraints
•If necessary, adjust the backrest so that the head restraint can be removed.
•Push the head restraint all the way up ⇒.
•Pull the head restraint out fully while pressing the button ⇒ Fig. 91①.
Fitting the rear head restraints
•Release the rear seat backrest and fold the backrest forwards slightly ⇒ Rear seats.
•Position the head restraint correctly over the head restraint guides and then insert into the
guides of the corresponding seat backrest.
•Press and hold the button ⇒ Fig. 91① and push down the head restraint.
•Push back the rear seat backrest and allow it to engage securely.
•Adjust the head restraint so that a correct sitting position can be assumed ⇒ Sitting position.
Seat functions
Introduction
This chapter contains information on the followingsubjects:
⇒ Memory function
⇒ Centre armrest
⇒ Massage function
The following section describes the seat functions. Always ensure that you adjust the correct sitting
position ⇒ Sitting position.
Incorrect use of the seat functions can cause serious injuries.
•Always assume a correct sitting position before you drive and maintain this position
throughout the trip. This also applies to all passengers.
•Switch the massage function on and off only when the vehicle is stationary.
•The memory function should be adjusted only when the vehicle is stationary.
•Keep hands, fingers, feet and other body parts away from the moving parts of the
seats.
WARNING
•Vehicle stationary or moving no faster than 5 km/h: seat is moved. You can cancel the
movement at any time by touching the appropriate function button in the Infotainment system or
by pressing a button on the driver seat.
•Vehicle moving faster than 5 km/h: seat is not moved. All other setup configurations are
adopted.
If the driver door is opened later than approximately 10 minutes after unlocking the vehicle,
the driver seat and exterior mirrors are not automatically adjusted.
Some settings can be stored in the user accounts of the personalisation function and
therefore change automatically when the user account changes ⇒ Personalisation.
Only if the personalisation function is activated ⇒ Personalisation.
Centre armrest
Fig. 93 Front centre armrest.
Fig. 94 Rear fold-out centre armrest.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Front centre armrest
To lift, pull the centre armrest up gradually in the direction of the arrow ⇒ Fig. 93.
To lower, pull the centre armrest all the way up. Then lower the centre armrest.
To move it backwards and forwards: push the centre armrest in the direction of the arrow all the
way forwards ⇒ Fig. 93, or all the way backwards.
Rear centre armrest
There may be a centre armrest in the rear bench seat that can be folded out of the middle seat.
To fold it down, pull the loop in the direction of the arrow ⇒ Fig. 94.
To fold it back: fold the centre armrest upwards in the opposite direction of the arrow ⇒ Fig. 94 and
push it into the backrest as far as it will go.
1yf
Fig. 108 In the headliner: button for controlling the sun blind.
The electric sun blind works when the ignition is switched on.
When the glass roof is fully tilted, the sun blind is automatically moved to a ventilation position. The
sun blind remains in the ventilation position even after the glass roof has closed.
Opening and closing the sun blind
The buttons ⇒ Fig. 108① or ② have two positions. In the first position the sun blind can be
completely or partially opened or closed.
In the second position, the sun blind automatically moves to the final position when the button is
pressed briefly. Press the button again to stop the one-touch function.
•Opening the sun blind: push button ① to position one. One-touch function: push button ①
briefly to position two.
•Closing the sun blind: push button ② to position one. One-touch function: push button ②
briefly to position two.
•Stopping the one-touch function when opening or closing the blind: push button ① or ② again.
The sun blind can be operated several minutes after the ignition has been switched off, provided
that the driver door and front passenger door are not opened.
Roll-back function of the sun blind
The roll-back function can reduce the risk of crush injury when closing the sun blind ⇒. The
glass roof or sun blind will open again immediately if the sun blind is unable to close because it is
stiff or obstructed.
•Check to see why the sun blind has not closed.
•Try to close the sun blind again.
•The sun blind will open again immediately if it is still unable to close because it is stiff or
obstructed. After opening, the sun blind can be closed again within a short period of time
without the roll-back function.
•If the sun blind still cannot be closed, close it without the roll-back function.
Closing the sun blind without the roll-back function
•Within approximately five seconds of the roll-back function being switched off, press and hold
button ⇒ Fig. 108② until the sun blind has closed completely.
•The sun blind will now close without the roll-back function.
•Please go to a qualified workshop if the sun blind still cannot be closed.
When the glass roof is open, the electric sun blind can be closed only up to the front edge of
the glass roof.
Heating and air conditioning system
Heating, ventilation and cooling
Introduction
This chapter contains information on the followingsubjects:
⇒ Front controls
⇒ Operating the Climatronic system via the Infotainment system
⇒ Rear controls
⇒ Air recirculation mode
⇒ Seat heating
⇒ Steering wheel heating
⇒ Windscreen heating
⇒ Tips and usage notes
Closing the sun blind without the roll-back function can cause serious injuries.
•Always close the sun blind carefully.
•Ensure that nobody obstructs the path of the sun blind, especially if the roll-back
function is not active.
•The roll-back function does not prevent fingers or other body parts from being pressed
against the roof frame and sustaining injury.
WARNING
If the front brake pads are tested, the rear brake pads should be tested at the same time.
Regularly check the thickness of the brake pads through the openings in the rims or from the
underside of the vehicle. If necessary, remove the wheels to carry out a comprehensive check.
Volkswagen recommends using a Volkswagen dealership for this purpose.
Driving with a loaded vehicle
First read and observe the introductoryinformation and safety warnings⇒
Introduction
For good vehicle handling when driving a loaded vehicle, please observe the following:
•Stow all items of luggage securely ⇒ Stowing luggage and loads.
•Accelerate particularly cautiously and carefully.
•Avoid sudden braking and driving manoeuvres.
•Brake earlier than in normal driving.
•If applicable, observe the information concerning the roof carrier ⇒ Roof carrier.
•If applicable, observe the information about driving with a trailer ⇒ Trailer towing.
Driving with an open boot lid
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Driving with an open boot lid is particularly dangerous. All objects and the open boot lid must be
secured properly. Take the appropriate measures to reduce the amount of poisonous exhaust
fumes that could enter into the vehicle.
Wet brakes or brakes coated with ice or road salt react more slowly and require longer
braking distances.
•Carefully apply the brakes to test them.
•Always dry brakes and clean off any coating of ice and salt with a few cautious
applications of the brake when visibility, weather, road and traffic conditions permit.
WARNING
Driving without the brake servo can considerably increase the braking distance and thus
cause accidents and serious injuries.
•Never switch the engine or ignition off while the vehicle is in motion.
•If the brake servo does not function or the vehicle is being towed, the brake pedal will
have to be depressed more forcefully as the braking distance will be increased due to
the lack of assistance for the brake system.
WARNING
Moving loads can severely impair the vehicle's stability and driving safety which could
cause accidents and severe injuries.
•Secure objects properly to prevent them from sliding.
•Use suitable straps when securing heavy objects.
•Engage the rear seat backrests and the adjustable rear bench seat securely.
WARNING
•If necessary, fold back the rear seat backrest and allow it to engage securely.
•If necessary, adjust the headlight range ⇒ Headlights.
•Adjust the tyre pressure according to the vehicle load. Observe the tyre pressure sticker ⇒ Tyre
pressure.
•In vehicles with a tyre monitoring system, set the new vehicle load level as necessary ⇒ Tyre
monitoring systems.
Do not cover the ventilation openings in the area around the rear window as this prevents
stale air escaping from the vehicle.
Luggage compartment cover
Fig. 181 In the luggage compartment: removing and installing the luggage compartment cover.
Objects that are not secured, or are secured incorrectly, can cause serious injuries in the
event of a sudden driving or braking manoeuvre or accident. This applies particularly if
objects are struck by the airbag when activated and then flung through the vehicle
interior. To reduce the risk of accidents, please observe the following guidelines:
•Always stow all objects in the vehicle securely.
•Small and light objects should also be secured.
•Objects should be stowed in the vehicle interior in such a way that they can never
enter the airbag deployment zones while the vehicle is in motion.
•Always keep stowage compartments closed while the vehicle is in motion.
•Stowed objects must never cause passengers to assume an incorrect sitting position.
•If an item is being stowed on a seat, this seat must not be used by any passengers.
•Do not stow any hard, heavy or sharp objects loose in any of the vehicle's open
stowage areas, on the surface behind the rear seat backrest or on the dash panel.
•Remove any hard, heavy or sharp objects from items of clothing and bags inside the
vehicle and stow them securely.
WARNING
Transporting heavy objects changes the vehicle's handling and increases the braking
distance. Heavy loads that are not properly stowed or secured in the vehicle can lead to a
loss of vehicle control and can cause serious injury.
•Never exceed the vehicle's maximum payload. Both the payload and the distribution of
the load in the vehicle will have an effect on the driving response and braking distance
of the vehicle.
•Transporting heavy objects changes the vehicle's handling and the centre of gravity.
•The payload should be distributed as evenly as possible in the vehicle.
•Always secure heavy objects in the luggage compartment as far in front of the rear axle
as possible.
•Loose objects in the luggage compartment can suddenly slide and change the way the
vehicle handles.
•Always adapt your speed and driving style to suit visibility, weather, road and traffic
conditions.
•Accelerate carefully and gently.
•Avoid sudden braking and driving manoeuvres.
•Brake earlier than in normal driving.
WARNING
Objects rubbing against the rear windows may damage or destroy the heating wires or,
depending on the vehicle equipment, also the aerial.
NOTICE
Fig. 189 In the luggage compartment: bag hook.
A bag hook may be located on the left and right-hand side of the luggage compartment ⇒ Fig. 189.
Load-through hatch
Fig. 190 In the rear seat backrest: opening the load-through hatch.
Depending on the vehicle equipment, a load-through hatch may be located behind the centre
armrest in the rear seat backrest. This can be used to transport long objects in the vehicle interior,
such as skis.
Opening the load-through hatch
•Press the release button ⇒ Fig. 190① and fold the load-through hatch forwards ⇒.
•Open the boot lid.
•Push the long objects through the load-through hatch from the luggage compartment.
•Secure the objects with the seat belt.
•Close the boot lid.
Closing the load-through hatch
•Fold back the load-through hatch and push it firmly into the lock until it clicks securely into
place. The red marking on the locking indicator ⇒ Fig. 190② should no longer be visible ⇒
.
Removeable lights
Never use the bag hook for lashing down items of luggage or other objects. The bag hook
could break off during a sudden braking manoeuvre or in the event of an accident.
WARNING
Do not load the bag hook with more than 2.5 kg.
NOTICE
Failure to pay attention when folding the load-through hatch forwards or backwards may
result in injuries.
•Never fold the load-through hatch forwards or backwards while the vehicle is in
motion.
•Ensure that the seat belt is not trapped or damaged when folding back the load-
through hatch.
•Always keep hands, fingers, feet and other body parts away from the seat area when
folding the load-through hatch forwards and backwards.
•The load-through hatch has not been secured properly if the red marking can still be
seen on the locking indicator. Always ensure that the red marking is never visible when
the load-through hatch is in the upright position.
•Passengers (children in particularyf P X V W Q R W X V H W K L V V H D W L I W K H O R D G W K U R X J K K D W F K L V
folded forward or is not clicked securely into place.
WARNING