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Switch off the lane keeping system in the following situations: 
Very sporty driving. 
In poor weather conditions and when driving on poor roads. 
In roadworks and before crests in the road. 
Driver intervention prompt 
In the absence of any steering input, the system prompts the driver with acoustic warnings and a 
display on the instrument cluster display to take over active steering. 
If the driver does not respond, the system will give another warning by initiating a quick jolt of the 
brake before switching to passive mode or activating Emergency Assist (with some equipment 
levels). 
Steering wheel vibration 
The following situations can lead to vibration of the steering wheel: 
If the corrective steering intervention is not sufficient to keep the vehicle in its lane. 
If the system can no longer detect a lane during a significant steering intervention. 
 
If there is a system fault, the lane keeping system can deactivate itself automatically. 
Troubleshooting 
First read and observe the introductoryinformation and safety warnings
No camera visibility, error message, system switches itself off 
Clean the windscreen Caring for and cleaning the vehicle exterior 
Check whether any damage is visible on the windscreen in the camera's field of view. 
The system is not responding as expected 
Regularly clean the camera's field of view, and keep it free from snow and ice. 
Do not cover the camera's field of view. 
Check the area of the windscreen that is in the camera's field of view for damage. 
Do not fit any objects to the steering wheel. 
Traffic Jam Assist 
Traffic Jam Assist helps the driver to keep in lane, and also provides assistance when following other 
vehicles in congestion or slow-moving traffic.  
     
        
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-through hatch is folded forwards or backwards carelessly or in an 
uncontrolled way. 
Never fold the load-through hatch forwards or backwards while the vehicle is in motion. 
Ensure that the seat belt is not trapped or damaged when folding back the load-through hatch. 
Always keep hands, fingers, feet and other body parts away from the swivel area when folding the 
load-through hatch forwards and backwards. 
The load-through hatch has not been secured properly if the red marking can still be seen on the 
locking indicator. Always ensure that the red marking is never visible when the load-through hatch is 
in the upright position. 
Passengers (children in particular) must not use this seat if the load-through hatch is folded forward 
or is not engaged securely into place. 
Roof carrier 
 Introduction 
This chapter contains information on the followingsubjects: 
Securing roof carriers
Loading roof carriers
Notes on use
Depending on the model, the vehicle may be designed for fitting a roof carrier. 
Roof carriers can be used to transport bulky items on the roof of the vehicle. 
If you are unsure whether a roof carrier can be fitted on your vehicle, please contact a specialist 
workshop. Volkswagen recommends using a Volkswagen dealership for this purpose. 
Only roof carriers that have been approved by Volkswagen for the vehicle must be used. 
If the vehicle is not approved for use with a roof carrier, do not use or retrofit a roof carrier. 
 
WARNING 
When transporting heavy or bulky objects on the roof carrier, the vehicle's handling will change due 
to a shift in the centre of gravity and an increased susceptibility to crosswinds. 
Always secure loads properly using suitable and undamaged lashing, retaining or securing straps. 
Loads that are large, heavy, bulky, long or flat will have a negative effect on the vehicle 
aerodynamics, centre of gravity and overall handling. 
Avoid abrupt and sudden driving and braking manoeuvres. 
Always adapt your speed and driving style to suit visibility, weather, road and traffic conditions.  
     
        
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Key to vehicle model groups, where not listed separately in the table: 
MQB 37 = e-Golf, Golf, Golf GTE, Golf GTD, Golf GTI, Golf Sportsvan/SV, Golf Estate, Jetta, 
Jetta Hybrid, R Golf, Tiguan, Touran, T-Roc. 
MQB 48 = Arteon, Passat, Passat Alltrack, Passat GTE, Passat Estate, Passat Estate Alltrack, 
Passat Estate GTE. 
PQ 35 = Beetle, Beetle Cabriolet, Scirocco, Sharan.