Page 370 of 502

 
peratures, add a special anti-freeze agent so that the fluid cannot freeze  
The windscreen washer fluid reservoir has a capacity of about 3.0 litres, according to the vehicle 
equipment. 
 
WARNING 
Never mix coolant additive or other unsuitable additives into the washer fluid. These may leave an 
oily film on the screen, restricting the field of vision. 
 
-freeze agent should be added to the washer fluid if necessary. 
 
NOTICE 
cause the ingredients to flocculate and block the washer jets. 
rrect service fluids are filled through the 
correct openings. The use of incorrect service fluids could result in serious malfunctions and engine 
damage. 
Engine oil 
 Introduction 
This chapter contains information on the followingsubjects: 
Engine oil standards
Changing engine oil
Engine oil consumption
Checking the engine oil level and refilling the engine oil
Troubleshooting
The engine oils are not only tailored to the requirements of engines and exhaust gas treatment 
systems, but also to fuel quality. Due to the way in which a combustion engine works, engine oil 
always comes into contact with combustion residues and fuel, which has corresponding effects on 
the ageing process of the oil. The correct engine oil is important for the function and service life of 
the engine. A special multigrade high-lubricity oil has been filled at the factory and this can normally 
be used as an all-season oil.  
     
        
        Page 372 of 502

 
You can check whether your vehicle is equipped for the Flexible Service QI6 (Longlife) or Fixed 
Service QI1, QI2, QI3, QI4, QI7 (dependent on time or mileage) in the vehicle data Technical data
or on the inside cover of this owner's manual. 
Permitted engine oil standards 
Petrol engineswith particulate filter1) 
Flexible ServiceVW 508 00 or alternatively VW 504 002)Fixed ServiceVW 502 00 
Petrol engineswithout particulate filter 
Flexible ServiceVW 508 00 or alternatively VW 504 00Fixed ServiceVW 502 00 
Diesel engineswith particulate filter1) 
Flexible ServiceVW 507 00Fixed ServiceVW 507 00 
Diesel engineswithout particulate filter 
Flexible ServiceVW 507 00Fixed ServiceVW 505 01 
Volkswagen recommends engine oils. 
 
NOTICE 
additives is not covered by the warranty. 
Using other engine oils can cause engine damage. 
d engine oils are not 
available. To avoid damaging the engine, a maximum quantity of 0.5 litres of the following engine oil 
may be used only once until the next oil change: 
 SN (API SM). 
ards ACEA C3 or API CJ-4. 
1) Check with a qualified workshop if you are unsure whether your vehicle is equipped with a 
particulate filter. Volkswagen recommends using a Volkswagen dealership for this purpose. 
2) Using VW 504 00 instead of VW 508 00 may cause the vehicle's emissions values to increase 
slightly. 
Changing engine oil 
First read and observe the introductoryinformation and safety warnings 
     
        
        Page 373 of 502

cable to 
your vehicle Service 
The engine oil and filter change should be carried out by a qualified workshop due to the special 
tools and knowledge required, this also applies to the disposal of used oil. Volkswagen recommends 
using a Volkswagen dealership for this purpose. 
More details on the service intervals can be found in the chapter on service Service 
Additives in the engine oil can cause new engine oil to discolour quickly. This is normal and does not 
mean that the engine oil should be changed more frequently. 
 
WARNING 
If, in exceptional cases, you have to carry out an oil change yourself, please observe the following: 
 
 
al when removing the oil drain plug with your fingers to help prevent oil 
from running down your arm. 
engine filling quantity. 
l in empty food containers, bottles or any other non-original containers as 
people finding these containers may not know that they contain engine oil. 
 
 
Before changing the engine oil, first find out where old oil can be disposed of properly near you. 
 
Used oil must be disposed of in accordance with regulations governing the protection of the 
environment. Never dispose of used oil in locations such as gardens, woods, sewerage systems, on 
streets and roads, or in rivers and waterways. 
Engine oil consumption 
First read and observe the introductoryinformation and safety warnings
Engine oil consumption can vary from engine to engine and can change during the service life of an 
engine. 
The vehicle may consume up to 1.0 litre of engine oil per 2,000 km, depending on your driving style 
and the conditions in which the car is used. In new vehicles, consumption may be higher for the first 
5,000 km. The engine oil level must therefore be checked at regular intervals, preferably each time 
the vehicle is refuelled and before long journeys.