
RAV4-HV_OM_OM42B81U_(U)
Pictorial indexSearch by illustration
1For safety
and securityMake sure to read through them
2Instrument
clusterHow to read the gauges and meters, the variety of
warning lights and indicators, etc.
3Operation of
each componentOpening and closing the doors and windows,
adjustment before driving, etc.
4DrivingOperations and advice which are necessary for
driving
5Audio systemOperating the audio system
6Interior featuresUsage of the interior features, etc.
7Maintenance
and careCaring for your vehicle and maintenance
procedures
8When trouble
arisesWhat to do in case of malfunction or emergency
9Vehicle
specificationsVehicle specifications, customizable features, etc.
10For ownersReporting safety defects for US owners, and seat
belt and SRS airbag instructions for Canadian
owners
IndexSearch by symptom
Search alphabetically

TABLE OF CONTENTS2
RAV4-HV_OM_OM42B81U_(U)For your information....................... 8
Reading this manual .................... 14
How to search .............................. 15
Pictorial index .............................. 16
1-1. For safe use
Before driving ...................... 26
For safe driving ................... 28
Seat belts ............................ 30
SRS airbags ........................ 38
Front passenger occupant classification system ......... 51
Safety information for children ........................ 58
Child restraint systems ........ 59
Installing child restraints ...... 63
Exhaust gas precautions ..... 74
1-2. Hybrid system Hybrid system features ....... 75
Hybrid system precautions ....................... 79
1-3. Theft deterrent system Immobilizer system ............. 84 2. Instrument cluster
Warning lights and indicators .................... 88
Gauges and meters ............. 93
Multi-information display ...... 97
Energy monitor/ consumption screen ........ 101
3-1. Key information Keys................................... 108
3-2. Opening, closing and locking the doors
Side doors ......................... 113
Back door .......................... 119
Smart key system .............. 136
3-3. Adjusting the seats Front seats......................... 145
Rear seats ......................... 147
Driving position memory .... 150
Head restraints .................. 152
3-4. Adjusting the steering wheel and mirrors
Steering wheel ................... 155
Inside rear view mirror ....... 157
Outside rear view mirrors ............................. 159
3-5. Opening, closing the windows and moon roof
Power windows.................. 162
Moon roof .......................... 165
1For safety and security
2Instrument cluster
3Operation of
each component

TABLE OF CONTENTS6
RAV4-HV_OM_OM42B81U_(U)7-3. Do-it-yourself maintenance
Do-it-yourself service precautions ..................... 487
Hood.................................. 489
Positioning a floor jack ...... 491
Engine compartment ......... 492
12-volt battery ................... 500
Tires .................................. 505
Tire inflation pressure........ 514
Wheels .............................. 517
Air conditioning filter .......... 520
Electronic key battery ........ 522
Checking and replacing fuses ............................... 524
Light bulbs ......................... 527 8-1. Essential information
Emergency flashers ........... 542
If your vehicle has to be stopped in an
emergency....................... 543
8-2. Steps to take in an emergency
If your vehicle needs to be towed ...................... 544
If you think something is wrong ......... 550
If a warning light turns on or a warning buzzer
sounds ............................. 551
If a warning message is displayed ......................... 560
If you have a flat tire .......... 581
If the hybrid system will not start ..................... 593
If the electronic key does not operate properly ........ 595
If the 12-volt battery is discharged ................... 597
If your vehicle overheats.... 602
If the vehicle becomes stuck ................................ 607
8When trouble arises

12
RAV4-HV_OM_OM42B81U_(U)The SRS airbag and seat belt pretensioner devices in your Toyota contain
explosive chemicals. If the vehicle is scrapped with the airbags and seat belt
pretensioners left as they are, this may cause an accident such as fire. Be
sure to have the systems of the SRS airbag and seat belt pretensioner
removed and disposed of by a qualified service shop or by your Toyota dealer
before you scrap your vehicle.
Special handling may apply,
See www.dtsc.ca.gov/hazardouswaste/perchlorate.
Your vehicle has components that may contain perchlorate. These compo-
nents may include airbag, seat belt pretensioners, and wireless remote con-
trol batteries.
Scrapping of your Toyota
Perchlorate Material
WARNING
■
General precautions while driving
Driving under the influence: Never drive your vehicle when under the influ-
ence of alcohol or drugs that have impaired your ability to operate your vehi-
cle. Alcohol and certain drugs delay reaction time, impair judgment and
reduce coordination, which could lead to an accident that could result in
death or serious injury.
Defensive driving: Always drive defensively. Anticipate mistakes that other
drivers or pedestrians might make and be ready to avoid accidents.
Driver distraction: Always give your full attention to driving. Anything that
distracts the driver, such as adjusting controls, talking on a cellular phone or
reading can result in a collision with resulting death or serious injury to you,
your occupants or others.
■ General precaution regard ing children’s safety
Never leave children unattended in the vehicle, and never allow children to
have or use the key.
Children may be able to start the vehicle or shift the vehicle into neut\
ral.
There is also a danger that children may injure themselves by playing with
the windows, the moon roof, or other features of the vehicle. In addition,
heat build-up or extremely cold temperatures inside the vehicle can be fatal
to children.

14
RAV4-HV_OM_OM42B81U_(U)
Reading this manual
WARNING:
Explains something that, if not obeyed, could cause death or
serious injury to people.
NOTICE:
Explains something that, if not obeyed, could cause damage to
or a malfunction in the vehicle or its equipment.
Indicates operating or working procedures. Follow the steps
in numerical order.
Indicates the action (push-
ing, turning, etc.) used to
operate switches and other
devices.
Indicates the outcome of an
operation (e.g. a lid opens).
Indicates the component or
position being explained.
Means “Do not”, “Do not do
this”, or “Do not let this hap-
pen”.
123

16Pictorial index
RAV4-HV_OM_OM42B81U_(U)
Pictorial index
■
Exterior
Side doors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 113
Locking/unlocking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 113
Opening/closing the door glasses . . . . . . . . . . . . . . . . . . . . . . P. 162
Locking/unlocking by using the mechanical key . . . . . . . . . . . P. 595
Warning messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 562
Back door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 119
Opening from inside the cabin . . . . . . . . . . . . . . . . . . . . . . . . . P. 119
Opening from outside . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 120
Warning messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 562
Outside rear view mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 159
Adjusting the mirror angle . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 159
Folding the mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 159
Defogging the mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 4331
2
3

17Pictorial index
RAV4-HV_OM_OM42B81U_(U)Windshield wipers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 227
Precautions against winter season . . . . . . . . . . . . . . . . . . . . . P. 321
To prevent freezing (windshield wiper de-icer)
*. . . . . . . . . . . . P. 433
Precautions against car wash . . . . . . . . . . . . . . . . . . . . . . . . . P. 476
Fuel filler door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 234
Refueling method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 234
Fuel type/fuel tank capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 612
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 505
Tire size/inflation pressure . . . . . . . . . . . . . . . . . . . . . . . . . P. 617
Winter tires/tire chain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 321
Checking/rotation/tire pressure warning system
*. . . . . . . . P. 505
Coping with flat tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 581
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 489
Opening . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 489
Engine oil . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 613
Coping with overheat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 602
Headlights/daytime running lights (halogen headlights) . . P. 216
Headlights (LED headlights) . . . . . . . . . . . . . . . . . . . . . . . . . P. 216
Parking lights (halogen headlights) . . . . . . . . . . . . . . . . . . . P. 216
Parking lights/daytime running light s (LED headlights) . . P. 216
Fog lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 226
Turn signal lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 214
Tail lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 216
Stop/tail lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 216
Hill-start assist control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 312
License plate lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 216
Back-up lights
Shifting the shift lever to R . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 208
Side marker lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 216
4
5
6
7
Light bulbs of the exter ior lights for driving
(Replacing method: P. 527, Watts: P. 618)
*: If equipped
8
9
10
11
12
13
14
15
16
17

18Pictorial index
RAV4-HV_OM_OM42B81U_(U)
■Instrument panel
Power switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 201
Starting the hybrid system/changing the modes . . . . . . . P. 201, 202
Emergency stop of the hybrid system . . . . . . . . . . . . . . . . . . . P. 543
When the hybrid system will not start . . . . . . . . . . . . . . . . . . . P. 593
Warning messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 576
Shift lever . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 208
Changing the shift position . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 208
Precautions against towing . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 544
When the shift lever does not move . . . . . . . . . . . . . . . . . . . . P. 212
Meters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 93
Reading the meters/adjusting the instrument panel light . . . . . . P. 93
Warning lights/indicator lights . . . . . . . . . . . . . . . . . . . . . . . . . . P. 88
When the warning lights come on . . . . . . . . . . . . . . . . . . . . . . P. 551
Multi-information display . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 97
Energy monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 101
When the warning messages are displayed . . . . . . . . . . . . . . P. 560
Parking brake lever . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 215
Applying/releasing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 215
Precautions against winter season . . . . . . . . . . . . . . . . . . . . . P. 322
Warning buzzer/message . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 5651
2
3
4
5