TABLE OF CONTENTS6
RAV4-HV_OM_OM42B81U_(U)7-3. Do-it-yourself maintenance
Do-it-yourself service precautions ..................... 487
Hood.................................. 489
Positioning a floor jack ...... 491
Engine compartment ......... 492
12-volt battery ................... 500
Tires .................................. 505
Tire inflation pressure........ 514
Wheels .............................. 517
Air conditioning filter .......... 520
Electronic key battery ........ 522
Checking and replacing fuses ............................... 524
Light bulbs ......................... 527 8-1. Essential information
Emergency flashers ........... 542
If your vehicle has to be stopped in an
emergency....................... 543
8-2. Steps to take in an emergency
If your vehicle needs to be towed ...................... 544
If you think something is wrong ......... 550
If a warning light turns on or a warning buzzer
sounds ............................. 551
If a warning message is displayed ......................... 560
If you have a flat tire .......... 581
If the hybrid system will not start ..................... 593
If the electronic key does not operate properly ........ 595
If the 12-volt battery is discharged ................... 597
If your vehicle overheats.... 602
If the vehicle becomes stuck ................................ 607
8When trouble arises
RAV4-HV_OM_OM42B81U_(U)
1093-1. Key information
3
Operation of each component
■Panic mode
■ If you lose your mechanical keys
New genuine mechanical keys can be made by your Toyota dealer using the
other mechanical key and the key number stamped on your key number
plate. Keep the plate in a safe place such as your wallet, not in the vehicle.
■ When riding in an aircraft
When bringing a key with wireless remote control function onto an aircraft,
make sure you do not press any buttons on the key while inside the aircraft
cabin. If you are carrying the key in your bag etc., ensure that the buttons are
not likely to be pressed accidentally. Pressing a button may cause the key to
emit radio waves that could interfere with the operation of the aircraft.
■ Conditions affecting the operation
→P. 138
■ Replacing the battery
→P. 522
■ Confirmation of the registered key number
The number of keys already registered to the vehicle can be confirmed. Ask
your Toyota dealer for details.
■ If a wrong key is used
The key cylinder rotates freely to isolate inside mechanism.
■ Customization
Settings (e.g. wireless remote control system) can be changed.
(Customizable features: →P. 640)
When is pressed for longer than
about one second, an alarm will sound
intermittently and the vehicle lights will
flash to deter any person from trying to
break into or damage your vehicle.
To stop the alarm, press any button on the
electronic key.
114
RAV4-HV_OM_OM42B81U_(U)
3-2. Opening, closing and locking the doors
■Operation signals
A buzzer sounds and the emergency flashers flash to indicate that the doors
have been locked/unlocked. (Locked: once; Unlocked: twice)
■ Security feature
If a door is not opened within approximately 60 seconds after the vehicle is
unlocked, the security feature automatically locks the vehicle again.
■ When the door ca nnot be locked by the lock sen sor on the upper part of
the door handle
■ Door lock buzzer
If an attempt to lock the doors is made when a door is not fully closed, a
buzzer sounds continuously for 5 seconds. Fully close the door to stop the
buzzer, and lock the vehicle once more.
■ If the smart key system or the wireless remote control does not operate
properly
●Use the mechanical key to lock and unlock the doors. ( →P. 595)
● Replace the key battery with a new one if it is depleted. ( →P. 522)
If the door will not lock even when the top-
side sensor area is touched, try touching
both the topside and underside sensor
areas at the same time.
126
RAV4-HV_OM_OM42B81U_(U)
3-2. Opening, closing and locking the doors
■Back door operation
●A buzzer sounds and the emergency flashers flash to indicate that the doors
have been locked/unlocked. (Locked: once; Unlocked: twice)
● Power back door (if equipped): A buzzer sounds and the emergency flash-
ers flash twice to indicate that the back door is opening/closing.
● Power back door (if equipped): The back door can be opened even if it is
locked. The back door and side doors will be unlocked when the power back
door is opened. Lock all the doors again when you leave the vehicle. All the
doors will not lock automatically after the back door has been opened and
then closed.
■ Touchless sensor (vehicles wit h touchless power back door)
The power back door will open/close automatically when the touchless sen-
sor operation is enabled ( →P. 638) and the following conditions are met:
● The power back door is fully closed/opened.
● The electronic key is within the operational range. ( →P. 136)
● A foot is put near the lower center part of the rear bumper and moved away
from the rear bumper.
The power back door may also be operated by putting a hand, an elbow, a
knee, etc. near the lower center part of the rear bumper and moving it away
from the rear bumper. Make sure to put it close enough to the center part of
the rear bumper.
■ Security feature
If a door is not opened within approximately 60 seconds after the vehicle is
unlocked, the security feature automatically locks the vehicle again.
■ Jam protection function (veh icles with power back door)
If anything obstructs the power back door while it is closing/opening, the back
door will automatically operate in the opposite direction or stop.
■ When reconnecting the 12- volt battery (vehicles with power back door)
To enable the power back door to operate properly, close the back door man-
ually.
RAV4-HV_OM_OM42B81U_(U)
1373-2. Opening, closing and locking the doors
3
Operation of each component
■Alarms and warning indicators
A combination of exterior and interior alarms as well as warning messages
shown on the multi-information display are used to prevent theft of the vehicle
and accidents resulting from erroneous operation. Take appropriate mea-
sures in response to any warning message on the multi-information display.
(→P. 560)
The following table describes circumstances and correction procedures when
only alarms are sounded.
■ Battery-saving function
The battery-saving function will be activated in order to prevent the electronic
key battery and the 12-volt battery from being discharged while the vehicle is
not in operation for a long time.
●In the following situations, the smart key system may take some time to
unlock the doors.
• The electronic key has been left in an area of approximately 6 ft. (2 m) of
the outside of the vehicle for 10 minutes or longer.
• The smart key system has not been used for 5 days or longer.
● If the smart key system has not been used for 14 days or longer, the doors
cannot be unlocked at any doors except the driver’s door. In this case, take
hold of the driver’s door handle, or use the wireless remote control or the
mechanical key, to unlock the doors.
AlarmSituationCorrection procedure
Exterior alarm sounds
once for 5 secondsAn attempt was made
to lock the vehicle while
a door was open.Close all of the doors
and lock the doors
again.
Interior alarm sounds
continuously
The power switch was
turned to ACCESSORY
mode while the driver’s
door was open (or the
driver’s door was
opened while the
power switch was in
ACCESSORY mode).
Turn the power switch
off and close the
driver’s door.
138
RAV4-HV_OM_OM42B81U_(U)
3-2. Opening, closing and locking the doors
■Electronic Key Battery-Saving Function
When battery-saving mode is set, battery depletion is minimized by stopping
the electronic key from receiving radio waves.
■ Conditions affecting operation
The smart key system uses weak radio waves. In the following situations, the
communication between the electronic key and the vehicle may be affected,
preventing the smart key system, wireless remote control and immobilizer
system from operating properly. (Ways of coping: →P. 595)
● When the electronic key battery is depleted
● Near a TV tower, electric power plant, gas station, radio station, large dis-
play, airport or other facility that generates strong radio waves or electrical
noise
● When carrying a portable radio, cellular phone, cordless phone or other
wireless communication device
● When the electronic key is in contact with, or is covered by the following
metallic objects
• Cards to which aluminum foil is attached
• Cigarette boxes that have aluminum foil inside
• Metallic wallets or bags
• Coins
• Hand warmers made of metal
• Media such as CDs and DVDs
● When other wireless keys (that emit radio waves) are being used nearby
● When carrying the electronic key together with the following devices that
emit radio waves
• Another vehicle’s electronic key or a wireless key that emits radio waves
• Personal computers or personal digital assistants (PDAs)
• Digital audio players
• Portable game systems
● If window tint with a metallic content or metallic objects are attached to the
rear window
● When the electronic key is placed near a battery charger or electronic
devices
Press twice while pressing and
holding . Confirm that the electronic
key indicator flashes 4 times.
While the battery-saving mode is set, the
smart key system cannot be used. To
cancel the function, press any of the elec-
tronic key buttons.
RAV4-HV_OM_OM42B81U_(U)
1393-2. Opening, closing and locking the doors
3
Operation of each component
■Note for the entry function
●Even when the electronic key is within the effective range (detection areas),
the system may not operate properly in the following cases:
• The electronic key is too close to the window or outside door handle, near
the ground, or in a high place when the doors are locked or unlocked.
• The electronic key is near the ground or in a high place, or too close to
the rear bumper center when the back door is opened.
• The electronic key is on the instrument panel, luggage cover or floor, or in the door pockets or glove box when the hybrid system is started or power
switch modes are changed.
● Do not leave the electronic key on top of the instrument panel or near t\
he
door pockets when exiting the vehicle. Depending on the radio wave recep-
tion conditions, it may be detected by the antenna outside the cabin and the
door will become lockable from the out side, possibly trapping the electronic
key inside the vehicle.
● As long as the electronic key is within the effective range, the doors may be
locked or unlocked by anyone. However, only the doors detecting the elec-
tronic key can be used to unlock the vehicle.
● Even if the electronic key is not inside the vehicle, it may be possible to start
the hybrid system if the electronic key is near the window.
● The doors may unlock or lock if a large amount of water splashes on the
door handle, such as in the rain or in a car wash when the electronic key is
within the effective range. (The doors will automatically be locked after
approximately 60 seconds if the doors are not opened and closed.)
● If the wireless remote control is used to lock the doors when the electronic
key is near the vehicle, there is a possibility that the door may not be
unlocked by the entry function. (Use the wireless remote control to unlock
the doors.)
● Touching the door lock sensor while wearing gloves may delay or prevent
lock operation. Remove the gloves and touch the lock sensor again.
● When the lock operation is performed using the lock sensor, recognition sig-
nals will be shown up to two consecutive times. After this, no recognition
signals will be given.
● If the door handle becomes wet while the electronic key is within the effec-
tive range, the door may lock and unlock repeatedly. In that case, follow the
following correction procedures to wash the vehicle:
• Place the electronic key in a location 6 ft. (2 m) or more away from the
vehicle. (Take care to ensure that the key is not stolen.)
• Set the electronic key to battery-saving mode to disable the smart key
system. ( →P. 138)
RAV4-HV_OM_OM42B81U_(U)
1413-2. Opening, closing and locking the doors
3
Operation of each component
■Electronic key battery depletion
●The standard battery life is 1 to 2 years.
● If the battery becomes low, an alarm will sound in the cabin when the hybrid
system stops. ( →P. 579)
● As the electronic key always receives radio waves, the battery will become
depleted even if the electronic key is not used. The following symptoms indi-
cate that the electronic key battery may be depleted. Replace the battery
when necessary. ( →P. 522)
• The smart key system or the wireless remote control does not operate.
• The detection area becomes smaller.
• The LED indicator on the key surface does not turn on.
● To avoid serious deterioration, do not leave the electronic key within 3 ft.
(1 m) of the following electrical appliances that produce a magnetic field:
•TVs
• Personal computers
• Cellular phones, cordless phones and battery chargers
• Recharging cellular phones or cordless phones
• Table lamps
• Induction cookers
■ Customization
Settings (e. g. smart key system) can be changed.
(Customizable features: →P. 640)
■ If the smart key system has been deactivated in a customized setting
●Locking and unlocking the doors:
Use the wireless remote control or mechanical key. ( →P. 113, 595)
● Starting the hybrid system and changing power switch modes: →P. 596
● Stopping the hybrid system: →P. 202