6698-2. Steps to take in an emergency
PRIUS_OM_OM47B89U_(U)
8
When trouble arises
Take out the towing eyelet. (→P. 692, 707)
Remove the eyelet cover using
a flathead screwdriver.
To protect the bodywork, place a
rag between the screwdriver and
the vehicle body as shown in the
illustration.
Insert the towing eyelet into the
hole and tighten partially by
hand.
Tighten down the towing eyelet
securely using a wheel nut
wrench or hard metal bar.
When tightening with a wheel nut
wrench or hard metal bar, make
sure not to damage the vehicle
body.
Securely attach cables or c hains to the towing eyelet.
Take care not to damage the vehicle body.
Enter the vehicle being towed and start the hybrid system.
If the hybrid system does not start, turn the power switch to ON mode.
Turn off the Intelligent Clearance Sonar. (if equipped): →P. 352
Shift the shift position to N* and release the parking brake.
*: If the shift position cannot be changed or the current shift position
can not be confirmed, contact your Toyota dealer or commercial tow-
ing service before towing.
Emergency towing procedure
1
2
3
4
5
6
7
6708-2. Steps to take in an emergency
PRIUS_OM_OM47B89U_(U)
■While towing
If the hybrid system is off, the power assist for the brakes and steering will not
function, making steering and braking more difficult.
■ Wheel nut wrench
Wheel nut wrench is installed in luggage compartment. ( →P. 692, 707)
■ Towing eyelet installation hole on the rear of the vehicle
The hole is equipped for fastening the
vehicle while shipping. Your vehicle can-
not tow another vehicle.
WARNING
Observe the following precautions.
Failure to do so may result in death or serious injury.
■When towing the vehicle
■ While towing
● When towing using cables or chains, avoid sudden starts, etc. which place
excessive stress on the towing eyelets, cables or chains. The towing eye-
lets, cables or chains may become damaged, broken debris may hit peo-
ple, and cause serious damage.
● Do not turn the power switch off.
This may lead to an accident as the front wheels will be locked by the
parking lock.
■ Installing towing eyelets to the vehicle
● The towing eyelets are only for the vehicle equipped with them. Do not use
the towing eyelets for another vehicle, and do not use the towing eyelets
for this vehicle on another vehicle.
● Make sure that towing eyelets are installed securely.
If not securely installed, towing eyelets may come loose during towing.
Be sure to transport the vehicle with the
front wheels raised or with all four wheels
raised off the ground. If the vehicle is
towed with the front wheels contacting
the ground, the drivetrain and related
parts may be damaged or electricity gen-
erated by the operation of the motor may
cause a fire to occur depending on the
nature of the damage or malfunction.
6878-2. Steps to take in an emergency
PRIUS_OM_OM47B89U_(U)
8
When trouble arises
■If “See Owner’s Manual” is shown
●If “Braking Power Low Stop in a Safe Place See Owner’s Manual” is shown,
this may be a malfunction. Immediately stop the vehicle in a safe place and
contact your Toyota dealer. Continuing to drive the vehicle may be danger-
ous.
● If “Engine Oil Pressure Low” is shown, this may be a malfunction. Immedi-
ately stop the vehicle in a safe place and contact your Toyota dealer.
● If the following messages are shown, there may be a malfunction. Immedi-
ately have the vehicle inspected by your Toyota dealer.
• “Hybrid System Malfunction”
• “Check Engine”
• “Hybrid Battery System Malfunction”
• “Accelerator System Malfunction”
• “Smart Key System Malfunction See Owner’s Manual”
■ If “Shift System Not Active Apply Parking Brake Securely While Parking
See Owner’s Manual” is shown
Indicates a temporary operation failure or malfunction in the shift cont\
rol sys-
tem. Immediately have the vehicle inspected by your Toyota dealer.
When the message is shown, the hybrid system may not be started or the
shift position may not be changed normally. (Coping method: →P. 690)
■ If “Shift System Malfunction Appl y Parking Brake Securely While Park-
ing See Owner’s Manual” is shown
Indicates a malfunction in the shift control system. Immediately have the vehi-
cle inspected by your Toyota dealer.
When the message is shown, the hybrid system may not be started or the
shift position may not be changed normally. (Coping method: →P. 690)
■ If “ Switch Malfunction Apply Pa rking Brake Securely While Parking
See Owner’s Manual” is shown
The P position switch may not operate. Immediately have the vehicle
inspected by your Toyota dealer.
When parking the vehicle, stop the vehicle on level ground and apply the
parking brake firmly.
■ If “Shift System Malfunction Shifting Unavailable See Owner’s Manual”
is shown
Indicates a malfunction in the shift control system. Immediately have the vehi-
cle inspected by your Toyota dealer.
The shift position may not be shifted from P to other than P.
■ If “Shift System Malfunction Stop in a Safe Place See Owner’s Manual”
is shown
Indicates a malfunction in the shift control system. Immediately have the vehi-
cle inspected by your Toyota dealer.
The shift position may not be changed. Stop the vehicle in a safe place.
6888-2. Steps to take in an emergency
PRIUS_OM_OM47B89U_(U)■
If “Shift System Malfunction See Owner’s Manual” is shown
Indicates a malfunction in the shift control system. Immediately have the sys-
tem inspected by your Toyota dealer.
The system may not operate properly.
■ If “Low 12-Volt Battery Apply Parking Brake Securely While Parking See
Owner’s Manual” is shown
Indicates that the 12-volt battery charge is insufficient. Charge or replace the
12-volt battery.
● When the message is shown, the hybrid system may not start or the shift
position may not be changed normally. (Coping method: →P. 690)
● After charging the 12-volt battery, the message may not go off until the shift
position is changed from P.
■ If “Shifting Unavailable Low 12-Volt Battery See Owner’s Manual” is
shown
Indicates that the shift position cannot be changed because the voltage of the
12-volt battery drops. Charge or replace the 12-volt battery.
(Coping method in the case the 12-volt battery is discharged: →P. 729)
■ If “Hybrid System Overheated. Re duced Output Power.” is shown
The message may be shown when driving under severe operating conditions.
(For example, when driving up a long steep hill or driving up a steep hill in
reverse.)
Coping method: →P. 735
■ If “Maintenance required for Traction battery cooling parts See owner’s
manual” is shown
The cooling air intake vent and filter may be clogged, the cooling air intake
vent may be blocked, or there may be a gap in the duct.
● If the air intake vent is dirty, refer to P. 637 for information on how to clean
the air intake vent.
● If the message is shown when the air intake vent is not dirty, have the vehi-
cle inspected by your Toyota dealer.
■ If “Traction Battery Needs to be Protected Refrain From the Use of
Position” is shown
This message may be displayed when the shift position is in N.
As the hybrid battery (traction battery) can not be charged when the shift
position is in N, shift the shift position to P when the vehicle is stopped.
■ If “Traction Battery Needs to be Pr otected Shift into to Restart” is
shown
Message is displayed when the remaining charge for the hybrid battery (trac-
tion battery) is low, because vehicle has been shifted to N for a certain period
of time.
When operating the vehicle, shift to P and restart the hybrid system.
6908-2. Steps to take in an emergency
PRIUS_OM_OM47B89U_(U)■
If “Maintenance Required Visit Your Dealer” is displayed (U.S.A. only)
Indicates that all maintenance is required to correspond to the driven distance
on the maintenance schedule
*.
Comes on approximately 5000 miles (8000 km) after the message has been
reset. (The indicator will not work properly unless the message has been
reset.)
Perform the necessary maintenance. Please reset the message after the
maintenance is performed. ( →P. 592)
*: Refer to the separate “Scheduled Maintenance Guide” or “Owner’s Manual
Supplement” for the maintenance interval applicable to your vehicle.
■ If the shift position cannot be change d or the power switch is turned to
ACCESSORY mode even if trying to turn the po wer switch off when a
warning message is shown
If the 12-volt battery is discharged or the shift control system is malfunction-
ing, the followings may occur.
● The shift position may not be changed to P.
When parking, stop the vehicle on level ground and apply the parking brake
firmly.
● The hybrid system may not start.
● The power switch may be turned to ACCESSORY mode even if trying to
turn the power switch off.
In this case, the power switch may be turned off after applying the parking
brake.
● The automatic P position selection function ( →P. 243) may not operate.
Before turning the power switch off, be sure to press the P position switch
and check that the shift position is in P by the shift position indicator or P
position switch indicator.
■ Warning buzzer
→P. 680
NOTICE
■If “Have Traction Battery Inspected” is shown
The hybrid battery (traction battery) is scheduled to be inspected or
replaced. Have the vehicle inspected by your Toyota dealer immediately.
● Continuing to drive the vehicle without having the hybrid battery (traction
battery) inspected will cause the hybrid system not to start.
● If the hybrid system does not start, contact your Toyota dealer immedi-
ately.
691
PRIUS_OM_OM47B89U_(U)
8
When trouble arises
8-2. Steps to take in an emergency
If you have a flat tire (vehicles with spare
tire)
● Stop the vehicle in a safe pl ace on a hard, flat surface.
● Set the parking brake.
● Shift the shift position to P.
● Stop the hybrid system.
● Turn on the emergency flashers. ( →P. 664)
Your vehicle is equipped with a spare tire. The flat tire can be
replaced with the spare tire.
For details about tires: →P. 6 1 8
WARNING
■If you have a flat tire
Do not continue driving with a flat tire.
Driving even a short dist ance with a flat tire can damage the tire and the
wheel beyond repair, which could result in an accident.
Before jacking up the vehicle
7038-2. Steps to take in an emergency
PRIUS_OM_OM47B89U_(U)
8
When trouble arises
WARNING
■When using the compact spare tire
●Remember that the spare tire provided is specifically designed for use
with your vehicle. Do not use your spare tire on another vehicle.
●Do not use more than one compact spare tire simultaneously.
●Replace the spare tire with a standard tire as soon as possible.
●Avoid sudden acceleration, abrupt steering, sudden braking and shift-
ing operations that cause sudden engine braking.
■When the compact spare tire is attached
The vehicle speed may not be correctly detected, and the following sys-
tems may not operate correctly:
*: If equipped
■Speed limit when using the compact spare tire
Do not drive at speeds in excess of 50 mph (80 km/h) when a compact
spare tire is installed on the vehicle.
The compact spare tire is not designed for driving at high speeds. Fail-
ure to observe this precaution may lead to an accident causing death or
serious injury.
■After using the tools and jack
Before driving, make sure all the tools and jack are securely in place in
their storage location to reduce the po ssibility of personal injury during a
collision or sudden braking.
• ABS & Brake assist
• VSC
•TRAC
• EPS
• Automatic High Beam
*
• PCS (Pre-Collision System)*
• LDA (Lane Departure Alert with steering control)
*
• Dynamic radar cruise control
with full-speed range
*
• Cruise control*
• BSM (Blind Spot Monitor)*
• Intuitive parking assist*
• Intelligent Clearance Sonar*
• S-APGS (Simple Advanced Parking Guidance System)
*
• Rear view monitor system
• Navigation system
*
7068-2. Steps to take in an emergency
PRIUS_OM_OM47B89U_(U)
●Stop the vehicle in a safe pl ace on a hard, flat surface.
● Set the parking brake.
● Shift the shift position to P.
● Stop the hybrid system.
● Turn on the emergency flashers.
● Check the degree of the tire damage.
A tire should only be repaired
with the emergency tire punc-
ture repair kit if the damage is
caused by a nail or screw pass-
ing through the tire tread.
• Do not remove the nail or screw from the tire. Remov-
ing the object may widen the
opening and make emer-
gency repair with the repair
kit impossible.
• To avoid sealant leakage, move the vehicle until the area of the
puncture, if known, is positi oned at the top of the tire.
■A flat tire that cannot be repaired with the emergency tire puncture
repair kit
In the following cases, the tire cannot be repaired with the emergency tire
puncture repair kit. Contact your Toyota dealer.
●When the tire is damaged due to driv ing without sufficient air pressure
●When there are any cracks or damage at any location on the tire, such
as on the side wall, except the tread
●When the tire is visibly separated from the wheel
●When the cut or damage to the tread is 0.16 in. (4 mm) long or more
●When the wheel is damaged
●When two or more tires have been punctured
●When more than one sharp objects su ch as nails or screws have passed
through the tread on a single tire
●When the sealant has expired
Before repairing the tire