Page 494 of 660
4947-3. Do-it-yourself maintenance
AVENSIS_OM_OM20C79E_(EE)
Remove the depleted battery.
Insert a new battery with the “+”
terminal facing up.
Vehicles with smart entry & start system
Take out the mechanical key.
Remove the cover.
To prevent damage to the key,
cover the tip of the screwdriver with
a rag.
Remove the depleted battery.
Insert a new battery with the “+”
terminal facing up.
3
1
2
3
Page 495 of 660

4957-3. Do-it-yourself maintenance
AVENSIS_OM_OM20C79E_(EE)
7
Maintenance and care
■If the key battery is discharged
The following symptoms may occur.
● The smart entry & start system and wireless remote control will not function
properly.
● The operational range is reduced.
■ Use the following types of lithium battery
Vehicles without smart entry & start system: CR2016
Vehicles with smart entry & start system: CR1632
● Batteries can be purchased at any authorized Toyota retailer or Toyota
authorized repairer, or any reliable repairer, local electrical appliance shops
or camera stores.
● Replace only with the same or equivalent type recommended by the manu-
facturer.
● Dispose of used batteries according to the local laws.
WARNING
■Removed battery and other parts
These parts are small and if swallowed by a child, they can cause choking.
Keep away from children. Failure to do so could result in death or serious
injury.
■ Certification for the smart entry & start system
CAUTION
RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT
TYPE. DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUC-
TIONS
NOTICE
■ For normal operation after replacing the battery
Observe the following precautions to prevent accidents.
● Always work with dry hands.
Moisture may cause the battery to rust.
● Do not touch or move any other components inside the remote control.
● Do not bend the battery terminals.
● Please perform this operation in a clean environment to avoid garbage, oil,
etc. insertion in the key.
Page 517 of 660

517
8When trouble arises
AVENSIS_OM_OM20C79E_(EE)
8-1. Essential information
Emergency flashers ........... 518
If your vehicle has to
be stopped in an
emergency ....................... 519
8-2. Steps to take in an
emergency
If your vehicle needs to
be towed .......................... 521
If you think something is
wrong ............................... 528
Fuel pump shut off system
(gasoline engine) ............. 529
If a warning light turns on
or a warning buzzer
sounds ............................. 530
If a warning message is
displayed ......................... 537
If you have a flat tire
(vehicles with
emergency tire
puncture repair kit)........... 554
If you have a flat tire
(vehicles with spare
tire) .................................. 570
If the engine will not
start.................................. 586
If the parking brake
cannot be released .......... 588
If the electronic key does
not operate properly ........ 592
If the vehicle battery is
discharged ....................... 595
If your vehicle overheats .... 600
If the vehicle becomes
stuck ................................ 603
Page 520 of 660
5208-1. Essential information
AVENSIS_OM_OM20C79E_(EE)
Vehicles with smart entry &
start system: To stop the
engine, press and hold the
engine switch for 2 consecutive
seconds or more, or press it
briefly 3 times or more in suc-
cession.
Stop the vehicle in a safe place by the road.
Press and hold for 2 seconds
or more, or press briefly
3 times or more
4
WARNING
■ If the engine has to be turned off while driving
● Power assist for the brakes and steering wheel will be lost, making the
brake pedal harder to depress and the steering wheel heavier to turn.
Decelerate as much as possible before turning off the engine.
● Vehicles without smart entry & start system: Never attempt to remove the
key, as doing so will lock the steering wheel.
5
Page 527 of 660

5278-2. Steps to take in an emergency
AVENSIS_OM_OM20C79E_(EE)
8
When trouble arises
NOTICE
■To prevent damage to the vehicle when towing using a wheel-lift type
truck
● Vehicles without smart entry & start system: Do not tow the vehicle from
the rear when the engine switch is in the “LOCK” position or the key is
removed. The steering lock mechanism is not strong enough to hold the
front wheels straight.
● Vehicles with smart entry & start system: Do not tow the vehicle from the
rear when the engine switch is off. The steering lock mechanism is not
strong enough to hold the front wheels straight.
● When raising the vehicle, ensure adequate ground clearance for towing at
the opposite end of the raised vehicle. Without adequate clearance, the
vehicle could be damaged while being towed.
■ To prevent damage to the vehicle when towing with a sling-type truck
Do not tow with a sling-type truck, either from the front or rear.
■ To prevent damage to the vehicle during emergency towing
Do not secure cables or chains to the suspension components.
■ To prevent damage to the vehicle when using a flatbed truck
● Do not drive over the wheel chocks, as doing so may damage the tires.
● When lashing the front tires, do not tie down the vehicle over any parts
other than the tires (do not use parts such as the suspension).
Page 548 of 660

5488-2. Steps to take in an emergency
AVENSIS_OM_OM20C79E_(EE)
Interior
buzzer
Exterior
buzzerWarning messageDetails/Actions
Once
The electronic key is not
detected when an attempt is
made to start the engine.
Confirm the location of the
electronic key.
Once3 times
The electronic key was carried
outside the vehicle and a door
other than the driver’s door was
opened and closed while the
engine switch was in a mode
other than off.
Bring the electronic key
back into the vehicle.
The driver’s door was opened
and closed while the electronic
key was not in the vehicle, the
shift lever was in P (Multidrive)
or N (manual transmission) and
the engine switch was not
turned off.
Turn the engine switch off
or bring the electronic key
back into the vehicle.
Once
Once
for 10
seconds
An attempt was made to exit
the vehicle with the electronic
key and lock the doors without
first turning the engine switch
off.
Turn the engine switch off
and lock the doors again.
(Flashes)
(Flashes)
(Displayed alternately)
(Flashes)
Page 549 of 660
5498-2. Steps to take in an emergency
AVENSIS_OM_OM20C79E_(EE)
8
When trouble arises
Once
An attempt was made to start
the engine without the elec-
tronic key being present, or the
electronic key was not function-
ing normally.
An attempt was made to drive
when the regular key was not
inside the vehicle.
Confirm that the elec-
tronic key is inside the
vehicle.
Contin-
uous
(Multidrive)
The driver’s door was opened
when the shift lever was not in
P and the engine switch was
not turned off.
Shift the shift lever to P.
Contin-
uous
Contin-
uous
(Multidrive)
The driver’s door was opened
and closed while the electronic
key was not in the vehicle, the
shift lever was not in P and the
engine switch was not turned
off.
Shift the shift lever to P.
Bring the electronic key
back into the vehicle.
Interior
buzzer
Exterior
buzzerWarning messageDetails/Actions
(Flashes)
(Flashes)
(Displayed alternately)
(Flashes)
Page 550 of 660
5508-2. Steps to take in an emergency
AVENSIS_OM_OM20C79E_(EE)
OnceContin-
uous
An attempt was made to lock
the doors using the smart entry
& start system while the elec-
tronic key was still inside the
vehicle.
Retrieve the electronic key
from the vehicle and lock
the doors again.
An attempt was made to lock
either front door by opening a
door and putting the inside lock
button into the lock position,
then closing the door by pulling
on the outside door handle with
the electronic key still inside the
vehicle.
Retrieve the electronic key
from the vehicle and lock
the doors again.
Interior
buzzer
Exterior
buzzerWarning messageDetails/Actions
(Flashes)