Page 480 of 592

4807-3. Do-it-yourself maintenance
UK AURIS_HV_HB_EE (OM12M49E)
■Replacing the following bulbs
If any of the lights listed below has burnt out, have it replaced by
any authorized Toyota dealer or r epairer, or another duly qualified
and equipped professional.
● Headlights (vehicles with LED headlights)
● Front position lights/daytime running lights
● High mounted stoplight
● Tail lights
● Rear fog light
■LED light bulbs
The headlights (vehicles with LED head lights), rear fog light, high mounted
stoplight, front position lights/daytime running lights and tail lights consist of a
number of LEDs. If any of the LEDs burn out, take your vehicle to any autho-
rized Toyota dealer or repairer, or another duly qualified and equipped profes-
sional to have the light replaced.
■ Condensation build-up on the inside of the lens
Temporary condensation build-up on the inside of the headlight lens does not
indicate a malfunction.
Contact any authorized Toyota dealer or repairer, or another duly qualified
and equipped professional for more information in the following situations:
● Large drops of water have built up on the inside of the lens.
● Water has built up inside the headlight.
■ When replacing light bulbs
P. 466
WARNING
■Replacing light bulbs
● Turn off the lights. Do not attempt to replace the bulb immediately after
turning off the lights.
The bulbs become very hot and may cause burns.
● Do not touch the glass portion of the light bulb with bare hands. When it is
unavoidable to hold the glass portion, use and hold with a clean dry cloth
to avoid getting moisture and oils on the bulb.
Also, if the bulb is scratched or dropped, it may blow out or crack.
● Fully install light bulbs and any parts used to secure them. Failure to do so
may result in heat damage, fire, or water entering the headlight unit. This
may damage the headlights or cause condensation to build up on the lens.
■ To prevent damage or fire
Make sure bulbs are fully seated and locked.
Page 481 of 592

481
8When trouble arises
UK AURIS_HV_HB_EE (OM12M49E)
8-1. Essential information
Emergency flashers ........... 482
If your vehicle has
to be stopped in an
emergency ....................... 483
8-2. Steps to take in an
emergency
If your vehicle needs
to be towed ...................... 484
If you think something is
wrong ............................... 490
If a warning light turns
on or a warning buzzer
sounds ............................. 491
If a warning message is
displayed ......................... 498
If you have a flat tire
(vehicles with
a spare tire) ..................... 507
If you have a flat tire
(vehicles with an
emergency tire
puncture repair kit)........... 519
If the hybrid system will
not start............................ 534
If the electronic key does
not operate properly ........ 536
If the 12-volt battery is
discharged ....................... 539
If your vehicle
overheats ......................... 544
If the vehicle becomes
stuck ................................ 549
Page 483 of 592

4838-1. Essential information
UK AURIS_HV_HB_EE (OM12M49E)
8
When trouble arises
Steadily step on the brake pedal with both feet and firmly depress it.
Do not pump the brake pedal repeatedly as this will increase the effort
required to slow the vehicle.
Change the shift position to N.
If the shift position can be changed to N
After slowing down, stop the vehi cle in a safe place by the road.
Stop the hybrid system.
If the shift position cannot be changed to N
Keep depressing the brake pedal with both feet to reduce vehicle
speed as much as possible.
To stop the hybrid system,
press and hold the power
switch for 2 consecutive sec-
onds or more, or press it briefly
3 times or more in succession.
Stop the vehicle in a safe place by the road.
If your vehicle has to be stopped in an
emergency
Only in an emergency, such as if it becomes impossible to stop
the vehicle in the normal way, st op the vehicle using the follow-
ing procedure:
1
2
3
4
3
Press and hold for 2 seconds or
more, or press briefly 3 times or more
4
WARNING
■ If the hybrid system has to be turned off while driving
Power assist for the steering wheel will be lost, making the steering wheel
heavier to turn. Decelerate as much as possible before turning off the hybrid
system.
5
Page 485 of 592
4858-2. Steps to take in an emergency
UK AURIS_HV_HB_EE (OM12M49E)
8
When trouble arises
The following may indicate a problem with your transmission. Contact
any authorized Toyota dealer or repairer, or another duly qualified and
equipped professional or commer cial towing service before towing.
● The hybrid system warning light turns on and the vehicle does not
move.
● The vehicle makes an abnormal sound.
Do not tow with a sling-type truck
to prevent body damage.
Situations when it is necessary to contact dealers before towing
Towing with a sling-type truck
Towing with a wheel-lift type truck
From the frontFrom the rear
Release the parking brake. Use a towing dolly under the
front wheels.
Page 488 of 592

4888-2. Steps to take in an emergency
UK AURIS_HV_HB_EE (OM12M49E)
■While towing
If the hybrid system is off, the power assist for the brakes and steering will not
function, making steering and braking more difficult.
■ Wheel nut wrench
Vehicles without a wheel nut wrench: Wheel nut wrench can be purchased at
any authorized Toyota dealer or repairer, or another duly qualified and
equipped professional.
Vehicles with a wheel nut wrench: Wheel nut wrench is installed in the lug-
gage compartment. ( P. 508)
WARNING
Observe the following precautions.
Failure to do so may result in death or serious injury.
■ When towing the vehicle
■ While towing
● When towing using cables or chains, avoid sudden starts, etc. which place
excessive stress on the towing eyelets, cables or chains. The towing eye-
lets, cables or chains may become damaged, broken debris may hit peo-
ple, and cause serious damage.
● Do not turn the power switch off.
This may lead to an accident as the front wheels will be locked by the
parking lock.
■ Installing towing eyelets to the vehicle
Make sure that towing eyelets are installed securely.
If not securely installed, towing eyelets may come loose during towing.
Be sure to transport the vehicle with the
front wheels raised or with all four wheels
raised off the ground. If the vehicle is
towed with the front wheels contacting
the ground, the drivetrain and related
parts may be damaged or electricity gen-
erated by the operation of the motor may
cause a fire to occur depending on the
nature of the damage or malfunction.
Page 491 of 592

4918-2. Steps to take in an emergency
UK AURIS_HV_HB_EE (OM12M49E)
8
When trouble arises
If a warning light turns on or a warning
buzzer sounds
Calmly perform the following acti ons if any of the warning lights
comes on or flashes. If a light comes on or flashes, but then
goes off, this does not necessaril y indicate a malfunction in the
system. However, if this continues to occur, have the vehicle
inspected by any authorized Toyota dealer or repairer, or
another duly qualified a nd equipped professional.
Warning light and warning buzzer list
Warning lightWarning light/Details/Actions
Brake system warning light in red (warning buzzer)*1
Indicates that:
• The brake fluid level is low; or
• The brake system is malfunctioning
This light also comes on when the parking brake is not
released. If the light turns off after the parking brake is
fully released the system is operating normally.
Immediately stop the vehicle in a safe place and con-
tact any authorized Toyo ta dealer or repairer, or
another duly qualified a nd equipped professional.
Continuing to drive the vehicle may be dangerous.
Brake system warning light in yellow
Indicates a malfunction in:
• The regenerative brake system; or
• The electronically controlled brake system
Have the vehicle inspected by any authorized Toyota
dealer or repairer, or another duly qualified and
equipped professional immediately.
High engine coolant temperature warning light
Indicates that the engine is almost overheating. ( P. 544)
Immediately stop the vehicle in a safe place and con-
tact any authorized Toyo ta dealer or repairer, or
another duly qualified and equipped professional.
Page 492 of 592

4928-2. Steps to take in an emergency
UK AURIS_HV_HB_EE (OM12M49E)
Malfunction indicator lamp
Indicates a malfunction in:
• The hybrid system;
• The electronic engine control system; or
• The electronic throttle control system
Have the vehicle inspected by any authorized Toyota
dealer or repairer, or another duly qualified and
equipped professional immediately.
SRS warning light
Indicates a malfunction in:
• The SRS airbag system; or
• The seat belt pretensioner system
Have the vehicle inspected by any authorized Toyota
dealer or repairer, or another duly qualified and
equipped professional immediately.
ABS warning light
Indicates a malfunction in:
• The ABS; or
• The brake assist system
Have the vehicle inspected by any authorized Toyota
dealer or repairer, or another duly qualified and
equipped professional immediately.
Electric power steering syst em warning light (warning
buzzer)
Indicates a malfunction in the EPS (Electric Power Steer-
ing) system
Have the vehicle inspected by any authorized Toyota
dealer or repairer, or another duly qualified and
equipped professional immediately.
(Comes on)
Slip indicator
Indicates a malfunction in:
• The VSC (Vehicle Stability Control) system;
• The TRC (Traction Control) system; or
• The hill-start assist control system
The light will flash when the ABS, VSC or the TRC is oper-
ating. ( P. 306)
Have the vehicle inspected by any authorized Toyota
dealer or repairer, or another duly qualified and
equipped professional immediately.
Warning lightWarning light/Details/Actions
Page 493 of 592

4938-2. Steps to take in an emergency
UK AURIS_HV_HB_EE (OM12M49E)
8
When trouble arises
(If equipped)
PCS warning light
When the warning light flashes (and a buzzer sounds):
Indicates a malfunction in the PCS (Pre-Crash Safety sys-
tem)
Have the vehicle inspected by any authorized Toyota
dealer or repairer, or another duly qualified and
equipped professional immediately.
When the warning light illuminates:
Indicates that the PCS (Pre-Crash Safety system) is tem-
porarily unavailable, possibly due to either of the following:
• The part of the windshield around the front sensor being
dirty, fogged up or covered with condensation, ice, stick-
ers, etc.
Clear the dirt, fog, condensation, ice, stickers, etc.
( P. 250)
• Front sensor temperature being outside of its opera-
tional range
Wait for a while until the area around the front sensor
has cooled down sufficiently.
• Either the VSC (Vehicle Stability Control) system or PCS
(Pre-Crash Safety system) is disabled or both are dis-
abled.
To enable the PCS, enable both the VSC system and
PCS. ( P. 255, 307)
Low fuel level warning light
Indicates that remaining fuel is approximately 6.8 L (1.8
gal., 1.5 Imp. gal.) or less
Refuel the vehicle.
Driver’s and front passenger’s seat belt reminder light
(warning buzzer)*2
Warns the driver and/or front passenger to fasten their
seat belts
Fasten the seat belt.
If the front passenger’s seat is occupied, the front
passenger’s seat belt also n eeds to be fastened to
make the warning light (warning buzzer) turn off.
Warning lightWarning light/Details/Actions