2018 RENAULT ZOE ESP

3.12
AIR CONDITIONING: programming (1/4)
Adjusting the programming
With the vehicle connected to a power
source, this function enables:
– a comfortable temperature prior to using the vehicle;
– optimisation of the vehicle range.
The programmable air-conditioning
is triggered the hour before the pro-
grammed hour in order to reach a com-
fortable temperature.
1
Driver’s responsibility
when parking or stopping
the vehicle
Never leave an animal,
child or adult who is not self-suffi-
cient alone on your vehicle, even for
a short time.
In hot and/or sunny weather, please
remember that the temperature
inside the passenger compartment
increases very quickly.
RISK OF DEATH OR SERIOUS
INJURY.
Operating conditions
– the ignition must be switched off;
– the vehicle must be locked;
– the traction battery charge level must be greater than 25% or, depending
on the vehicle, 45% for the function
to be triggered;
– the vehicle has to be plugged into the mains;
– programming should be done at least 2 hours prior to departure;
and
– air-conditioning programming must be activated.
Depending on the vehicle, the pro- gramming is done from:
– the multimedia display;
or
– the vehicle settings customisation menu.
The integrated warning light in
button 1 and warning light

come on.

3.15
Stopping the programmed air
conditioning
The air conditioning stops automati-
cally around ten minutes after the set
end time.
However, the function can be deacti-
vated if:
– the charging socket is disconnected;
– the “Remote Activation” function is activated – please see the informa-
tion on “Air conditioning: remote acti-
vation” in Section 2;
– the traction battery charging level is lower than 15% or, depending on the
vehicle, 30%Driver’s responsibility
when parking or stopping
the vehicle
Never leave an animal,
child or adult who is not self-suffi-
cient alone on your vehicle, even for
a short time.
In hot and/or sunny weather, please
remember that the temperature
inside the passenger compartment
increases very quickly.
RISK OF DEATH OR SERIOUS
INJURY.
AIR CONDITIONING: programming (4/4)
Connected services
The air conditioning can also be acti-
vated using the connected services.
For more information regarding the op-
erating conditions, please contact an
authorised dealer.
“Programme” activation
– With the ignition switched on and the air-conditioning operating (please
refer to the information on “Automatic
air-conditioning” in Section 3);
– press the button 1.
The function is triggered two hours prior
to the programmed time so that a com-
fortable temperature is reached.
The warning lights integrated in the
button 1, the AUTO button 2 and the
warning light
 on the instrument
panel are lit up.
12

3.20
Safety of rear occupants
The driver can prevent
operation of the rear elec-
tric windows by pressing
switch 4. A confirmation message is
displayed on the instrument panel.
Driver’s responsibility
Never leave your vehicle with the
RENAULT card inside, and never
leave a child, adult who is not self-
sufficient or a pet, even for a short
while. They may pose a risk to
themselves or to others by starting
the engine or activating equipment
(such as the gear lever or electric
windows). If any part of the body be-
comes trapped, reverse the direc-
tion of the window immediately by
pressing the relevant switch.
Risk of serious injury.
ELECTRIC WINDOWS (1/2)
These systems operate with the igni-
tion on or off, until one of the front doors
is opened (limited to about 3 minutes).
From the driver’s seat, use switch:
1 for the driver’s side;
2 for the front passenger side;
3 and 5 for the rear passenger win-
dows.
From the passenger seats, use
switch 6.
Note: if the window detects resistance
when closing (e.g.: branch of a tree,
etc.) it stops and then lowers again by a
few centimetres.Electric windowsPress or pull the switch to raise or lower
a window to the desired height (the rear
windows do not open fully);
One-touch mode
(depending on vehicle)
This mode works in addition to the ope-
ration of the electric windows described
previously. It can be fitted to the driver’s
window.
Briefly press or pull the window switch
fully: the window is fully lowered or
raised. Pressing the switch again stops
the window moving.
1
2
34
5
6
Avoid resting any objects against
a half-open window: there is a risk
that the electric window could be
damaged.

3.29
Do not place any objects,
especially heavy or hard
objects, on the parcel shelf.
These may pose a risk to
the vehicle occupants if the driver
has to brake suddenly or if the vehi-
cle is involved in an accident.
Rear parcel shelf
To remove:
– lower the rear headrests;
– unhook both straps 1;
– lift the shelf 2 upwards to unclip;
REAR PARCEL SHELF
Maximum weight on rear parcel
shelf: 2 kg, evenly distributed.
1
2
– push the shelf 2 inwards and turn it;
– pull the shelf towards you.
To refit, proceed in the reverse order to
removal.

3.30
The luggage compartment cover con-
sists of a rigid section A and a folding
section B.
The luggage cover is in the unfolded
position . The luggage compartment cover is
removed.
To remove it: with the cover in the folded
position and holding it horizontally:
– pull one side of the luggage compart- ment cover towards you, pivoting it
slightly;
– then pull the other side of the lug- gage compartment cover to com-
pletely detach it from its housing.
LUGGAGE COMPARTMENT COVER: utility versions
Do not place any objects,
especially heavy or solid
objects on the luggage
compartment cover. These
may pose a risk to the vehicle occu-
pants if the driver has to brake sud-
denly or if the vehicle is involved in
an accident.
The luggage compartment cover is
in the folded position .
To fold it:
– lift shelf A slightly and pull it towards
you to remove;
– then fold section B back on itself.
AB

4.6
The secondary battery is a 12 V battery:
this supplies the energy required to op-
erate vehicle equipment (lights, wind-
screen wipers, audio system, etc) and
certain safety systems, such as ABS.
You should not open it or add any
fluid.
SECONDARY 12 V BATTERY (1/2)
1
Do not do any work under
the bonnet when the vehicle
is charging or when the igni-
tion is switched on.
For your own safety and for
the proper operation of the
vehicle’s electrical equip-
ment (lights, windscreen
wipers, ABS, etc.), any interven-
tion on the secondary 12 V battery
(removal, disconnection, etc.) must
categorically be performed by a
specialist professional.
Risk of serious burns or electric
shocks.
Respect categorically the replace-
ment intervals (without exceeding
them) as stated in the maintenance
document.
The battery is a specific type.
Please ensure it is replaced with the
same type.
Contact an Authorised Dealer.
Maintenance/replacementThe charge status of the 12 volt bat-
tery 1 can decrease, especially if you
use your vehicle:
– when the outside temperature drops;
– after extended use of energy-con- suming devices with the engine
switched off.
Please note when work-
ing close to the engine that
it may be hot. The engine
cooling fan may also start
at any moment. The
 label
in the engine compartment reminds
you of this.
Risk of injury.

4.9
BODYWORK MAINTENANCE (1/3)
A well-maintained vehicle will last
longer. It is therefore recommended to
maintain the exterior of the vehicle reg-
ularly.
Your vehicle has been treated with very
effective anti-corrosion products. It is
nevertheless subject to various outside
influences.
Corrosive agents in the atmosphere
– atmospheric pollution (built-up and
industrial areas),
– saline atmospheres (near the sea,
particularly in hot weather),
– seasonal and damp weather condi-
tions (e.g. road salt in winter, water
from road cleaners, etc.).
Minor impacts
Abrasive action
Dust and sand in the air, mud, road grit
thrown up by other vehicles, etc.
You should take a number of minor pre-
cautions in order to safeguard your ve-
hicle against such risks.You should
Wash your car frequently, with the
engine off , with cleaning products rec-
ommended by the manufacturer (never
use abrasive products). Rinse thor-
oughly beforehand with a jet:
– spots of tree resin and industrial
grime;
– mud in the wheel arches and under-
neath the body which forms damp
patches;
– bird droppings , which cause a
chemical reaction with the paint that
rapidly discolours paintwork and
may even cause the paint to peel
off;
wash the vehicle immediately to
remove these marks since it is im-
possible to remove them by polish-
ing;
– salt, particularly in the wheel arches
and underneath the body after driv-
ing in areas where the roads have
been gritted.
Withdraw the vegetable falls (resin, film
etc.) from the vehicle regularly. Observe the vehicle stopping distances
when driving on gravelled surfaces to
prevent paint damage.
Repair, or have repaired quickly, areas
where the paint has been damaged, to
prevent corrosion spreading.
Remember to visit the body shop pe-
riodically in order to maintain your
anti-corrosion warranty. Refer to the
Maintenance Document.
Respect local regulations about wash-
ing vehicles (e.g. do not wash your ve-
hicle on a public highway).
If it is necessary to clean mechani-
cal components, hinges, etc., spray
them with products approved by our
Technical Department to protect them
after they have been cleaned.
We have selected special products
to care for your vehicle and you can
obtain these from the manufactur-
er’s accessory outlets.

5.8
Studded tyres
This type of equipment may only be
used for a limited period and as laid
down by local legislation. It is neces-
sary to observe the speed specified by
current legislation.
These tyres must, at a minimum, be
fitted to the two front wheels.
NB:
The use of snow tyres, winter tyres or
studded tyres significantly reduces the
vehicle range.
TYRES (3/3)
Changing wheels around
This practice is not recommended.
Fitting new tyres Use in winter
Chains
For safety reasons, fitting snow
chains to the rear axle is strictly for-
bidden.
Chains cannot be fitted
to tyres which
are larger than those originally fitted to
the vehicle.
Snow or Winter tyres
We would recommend that these be
fitted to all four wheels to ensure that
your vehicle retains maximum adhe-
sion.
Warning : These tyres sometimes have
a specific direction of rotation and a
maximum speed index which may be
lower than the maximum speed of your
vehicle.
In all cases, we would recommend
that you contact an approved Dealer
who will be able to advise you on
the choice of equipment which is
most suitable for your vehicle.
Chains may only be fitted to tyres of the same size as those originally
fitted to your vehicle.
Chains may be fitted, provided that they are specific chains. We would
advise you to consult an approved dealer.
For your safety, please re-
spect the speed limit.
When they need to be re-
placed, only tyres of the
same make, size, type and profile
should be used on a single axle.
They must: either have a load ca-
pacity and a speed capacity at
least equal to the original tyres,
or correspond to those recom-
mended by your authorised
dealer.
Failure to heed these instructions
could endanger your safety and
affect your vehicle’s roadworthi-
ness.
Risk of loss of control of the ve-
hicle.