2018 RENAULT ZOE Owners Manual

3.11
AIR CONDITIONING: remote activation
The air-conditioning can be activated
using the card RENAULT or by the con-
nected services.
This function enables you to bring your
vehicle to a comfortable temperature
before using it.
1
Operating condition
– the engine must be switched off;
– the traction battery charge level must be greater than 25% or, depending
on the vehicle, 45%
Activating the function
It is carried out by:
– a long press on the button 1 of the
card RENAULT (make sure you
are within the card's field of action -
please see the information on "Card
RENAULT : general information" in
Section 1);
– connected services.
Activating the function is visualised by
– constant illumination of the hazard warning lights and the side repeat-
ers for 3 seconds;
– the warning lights in the buttons
 and AUTO on the air-condi-
tioning control are lit. Switching off the function
– automatically, after a period of ap-
proximately 5 minutes;
– upon starting the engine;
– if you press on the “automatic mode” controls, the “clear view” function,
the fan settings or quick access to
the “air-conditioning programming”
menu;
– if the energy taken exceeds 5% of the traction battery level.
Driver’s responsibility
when parking or stopping
the vehicle
Never leave an animal,
child or adult who is not self-suffi-
cient alone on your vehicle, even for
a short time.
In hot and/or sunny weather, please
remember that the temperature
inside the passenger compartment
increases very quickly.
RISK OF DEATH OR SERIOUS
INJURY.
Advice: to optimize vehicle range,
use this function when the vehicle is
plugged in.

3.12
AIR CONDITIONING: programming (1/4)
Adjusting the programming
With the vehicle connected to a power
source, this function enables:
– a comfortable temperature prior to using the vehicle;
– optimisation of the vehicle range.
The programmable air-conditioning
is triggered the hour before the pro-
grammed hour in order to reach a com-
fortable temperature.
1
Driver’s responsibility
when parking or stopping
the vehicle
Never leave an animal,
child or adult who is not self-suffi-
cient alone on your vehicle, even for
a short time.
In hot and/or sunny weather, please
remember that the temperature
inside the passenger compartment
increases very quickly.
RISK OF DEATH OR SERIOUS
INJURY.
Operating conditions
– the ignition must be switched off;
– the vehicle must be locked;
– the traction battery charge level must be greater than 25% or, depending
on the vehicle, 45% for the function
to be triggered;
– the vehicle has to be plugged into the mains;
– programming should be done at least 2 hours prior to departure;
and
– air-conditioning programming must be activated.
Depending on the vehicle, the pro- gramming is done from:
– the multimedia display;
or
– the vehicle settings customisation menu.
The integrated warning light in
button 1 and warning light

come on.

3.13
AIR CONDITIONING: programming (2/4)
The two programmed times cannot
be activated simultaneously.
A
12
From the multimedia
display A
Setting the start time for the
function
You can set two different times.
– press button 1 for quick access to the
programming menu on display A;
– select “Change” on one of the two set times;
– adjust the hours then the minutes, then confirm. The function is triggered one hour prior
to the programmed time to reach a
comfortable temperature.
The warning lights integrated in the
button
1, the AUTO button 2 and the
warning light
 on the instrument
panel are lit up.
“Programme” activation
– With the ignition switched on and the
air-conditioning operating (please
refer to the information on “Automatic
air-conditioning” in Section 3);
– select the programme to be acti- vated from menu “Comfort timer“;
– make sure one of the programmes is confirmed.
– switch off the engine;
– plug the vehicle into a power source;
– lock the vehicle.

3.14
From the vehicle settings
customisation menu 3
Setting the start time for the
function
You can programme a single time.
– briefly press button B or C to access
the menu “PROGRAMMING”;
– press and hold button B or C to con-
firm; – briefly press button B or C to access
the menu “Warm up cabin for”;
– press and hold button B or C to con-
firm;
– briefly press button B or C to access the clock settings;
– hold down button B or C - the hours
flash;
– press buttons B and C to set the
hour;
– hold down button B or C to confirm
the hour setting;
– the minutes flash - press buttons B and C to set the minutes;
– hold down button B or C to confirm
the minutes setting. Your settings are
now saved.
3
B
C
AIR CONDITIONING: programming (3/4)

3.15
Stopping the programmed air
conditioning
The air conditioning stops automati-
cally around ten minutes after the set
end time.
However, the function can be deacti-
vated if:
– the charging socket is disconnected;
– the “Remote Activation” function is activated – please see the informa-
tion on “Air conditioning: remote acti-
vation” in Section 2;
– the traction battery charging level is lower than 15% or, depending on the
vehicle, 30%Driver’s responsibility
when parking or stopping
the vehicle
Never leave an animal,
child or adult who is not self-suffi-
cient alone on your vehicle, even for
a short time.
In hot and/or sunny weather, please
remember that the temperature
inside the passenger compartment
increases very quickly.
RISK OF DEATH OR SERIOUS
INJURY.
AIR CONDITIONING: programming (4/4)
Connected services
The air conditioning can also be acti-
vated using the connected services.
For more information regarding the op-
erating conditions, please contact an
authorised dealer.
“Programme” activation
– With the ignition switched on and the air-conditioning operating (please
refer to the information on “Automatic
air-conditioning” in Section 3);
– press the button 1.
The function is triggered two hours prior
to the programmed time so that a com-
fortable temperature is reached.
The warning lights integrated in the
button 1, the AUTO button 2 and the
warning light
 on the instrument
panel are lit up.
12

3.16
1
2
FRAGRANCE DIFFUSER.
Controls
1 Fragrance diffuser outlet
2 Capsule housing
Fragrance selection
On the display A, select “Menu”, “vehi-
cle”, “well-being”, “fragrance diffuser”,
then one of the two fragrances.
Fragrance diffuser intensity
settings
Select one of the five fragrance intensi-
ties by pressing “-” or “+”.
The intensity and uniformity will also
vary depending on the air distribution
and the air-conditioning control.
To stop distribution, select “Stop”.
NB: If the fan control is in position 0
(stop), the fragrance diffuser is not ac-
tivated.
Replacing a fragrance
diffuser capsule
Press the capsule housing 2 to open it.
Replace capsule, then press the cap-
sule housing 2 to close it.
NB: if used for 1 hour a day, a capsule
may last for approximately 3 months.
You can buy capsules from Authorised
Dealers.
Precautions
– Always use capsules recommended by our Technical Department.
– Do not open or refill the diffuser cap- sule.
– Keep out of reach for children.
– Do not expose the diffuser capsule to direct sunlight.
– In the event of contact with the eyes or skin, rinse in plenty of safe drink-
ing water. If necessary, consult a
doctor.
– Do not use the fragrance diffuser capsule for anything other than its
intended purpose.
For safety reasons, do not
replace the fragrance dif-
fuser capsule while driving.
A

3.17
AIR IONIZER
Selecting the operating mode
Air conditioning in operation, on the dis-
play A, select “Menu”, “Vehicle”, “Care”
then “Ioniser ”.
Select one of the two modes or stop dif-
fusion:
– CLEAN : helps to reduce bacteria and allergenic particles present in
the air;
– RELAX: provides a clean and relax- ing driving environment by emitting
ions;
– Stop (stop diffusion).
Activating the ioniser in CLEAN
mode at each engine start-up
To activate CLEAN mode at each
engine start-up, check the line “Start
ioniser at each vehicle start” and con-
firm.
NB:
– if the fan control is set to position 0 (stop), activating the ioniser at each
engine start-up will automatically op-
erate the fan for at least around
10 seconds.
– if the air distribution setting does not feed air to the central air vents, the
ioniser is not activated.
Do not close the vents while the ion-
iser is activated. This enables a uni-
form distribution of ions.
A

3.18
AIR CONDITIONING: information and operating instructions (1/2)
Do not open the refriger-
ant fluid circuit. The fluid
may damage eyes or skin.
Advice on use
In some situations, (air conditioning
off, air recirculation activated, ventila-
tion speed at zero or low, etc.) you may
notice that condensation starts to form
on the windows and windscreen.
If there is condensation, use the “Clear
View” function to remove it, then use
the air conditioning in automatic mode
to stop it forming again.
Maintenance
Refer to the Maintenance Document
for your vehicle for the inspection fre-
quency.
Range
It is normal to notice an increase in
energy usage when the air conditioning
is operating. Recommendations to limit energy
consumption and maintain the
range of the vehicle:
Drive with the air vents open and the
windows closed. If the vehicle has been
parked in the sun, open the doors for a
few moments to let the hot air escape
before starting the engine.
Favour:
– before departure, the use of the air-
conditioning programming or remote
activation. Please refer to the infor-
mation on “Air-conditioning: pro-
gramming” and “Air-conditioning:
remote activation” in Section 2);
– during your journeys, using ECO mode. Please see information about
“ECO mode function” in Section 2.
Operating faults
As a general rule, contact your ap-
proved dealer in the event of an oper-
ating fault.
– Reduction in de-icing, demisting
or air conditioning performance.
This may be caused by the passen-
ger compartment filter cartridge be-
coming clogged.
– No hot or cold air is being pro-
duced. Check that the controls are
set correctly and that the fuses are
sound. Otherwise, switch off the
system.
Presence of water under the
vehicle
After prolonged use of the air condi-
tioning system, it is normal for water
to be present under the vehicle. This is
caused by condensation.
Vehicles equipped with
modeECO
Once activated, ECO mode may
reduce air conditioning perform-
ance. Please refer to the informa-
tion on “Driving advice, Eco-driving”
in Section 2.
Use the air conditioning system reg-
ularly, even in cold weather, running
it at least once a month for approxi-
mately 5 minutes.