18VF-926-AA
RAM ProMaster SECOND Edition User GUIDE
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3110991_18b_Ram_ProMaster_UG_070717.indd 17/7/17 10:05 AM
2018
RAM
PROMASTER
USER
GUIDE
HOW TO USE THIS MANUAL
Essential Information
Each time direction instructions (left/right or
forwards/backwards) about the vehicle are
given, these must be intended as regarding
an occupant in the driver's seat. Special
cases not complying with this rule will be
properly specified in the text.
The figures in this User Guide are provided by
way of example only: this might imply that
some details of the image do not correspond
to the actual arrangement of your vehicle.
In addition, the User Guide has been con-
ceived considering vehicles with steering
wheel on the left side; it is therefore possible
that on vehicles with steering wheel on the
right side, the position or construction of
some controls is not exactly mirror-like with
respect to the figure.
To identify the chapter with the information
needed you can consult the index at the end
of this User Guide.Chapters can be rapidly identified with dedi-
cated graphic tabs, at the side of each odd
page. A few pages further there is a key for
getting to know the chapter order and the
relevant symbols in the tabs. There is anyway
a textual indication of the current chapter at
the side of each even page.
Symbols
Some vehicle components have colored la-
bels whose symbols indicate precautions to
be observed when using this component.
ROLLOVER WARNING
Utility vehicles have a significantly higher
rollover rate than other types of vehicles. This
vehicle has a higher ground clearance and a
higher center of gravity than many passenger
vehicles. It is capable of performing better in
a wide variety of off-road applications. Driven
in an unsafe manner, all vehicles can go out
of control. Because of the higher center of
gravity, if this vehicle is out of control it may
roll over while some other vehicles may not.
Do not attempt sharp turns, abrupt maneu-
vers, or other unsafe driving actions that can
cause loss of vehicle control. Failure to oper-
ate this vehicle safely may result in a colli-
sion, rollover of the vehicle, and severe or
fatal injury. Drive carefully.
Failure to use the driver and passenger seat
belts provided is a major cause of severe or
fatal injury. In fact, the U.S. government
notes that the universal use of existing seat
belts could cut the highway death toll by
10,000 or more each year and could reduce
disabling injuries by two million annually. In
a rollover crash, an unbelted person is signifi-
cantly more likely to die than a person wear-
ing a seat belt. Always buckle up.
Rollover Warning Label
HOW TO USE THIS MANUAL
2
GETTING TO KNOW YOUR VEHICLE
KEYS......................12
KeyFob.....................12
SEATS .....................13
Heated Seats — If Equipped ........13
Adjustable Armrests — If Equipped ....14
HEAD RESTRAINTS..............14
Front Head Restraint Adjustment .....15
Front Head Restraint Removal .......15
STEERING WHEEL..............16
Telescoping Steering Column .......16
EXTERIOR LIGHTS..............16
Multifunction Lever ..............16
Headlights ...................17
High Beam/Low Beam Select Switch . . .17
Parking Lights .................17
Turn Signals ..................17
Lane Change Assist .............17
INTERIOR LIGHTS...............17
WIPERS AND WASHERS ..........17
Front Wiper Operation............17
CLIMATE CONTROLS.............19
Manual Climate Control Overview .....19
Climate Control Functions ..........22
Operating Tips .................23
HOOD......................24
Opening .....................24
Closing .....................24
INTERNAL EQUIPMENT ...........25
Power Outlets.................25
GETTING TO KNOW YOUR VEHICLE
11
KEYS
Key Fob
Your vehicle uses a key start ignition system.
The ignition system consists of a key fob with
a Remote Keyless Entry (RKE) and an igni-
tion switch.
The key fob contains an integrated mechani-
cal key. To use the mechanical key, simply
push the mechanical key release button.
The vehicle is supplied with a code card
containing key code numbers to order dupli-
cate keys, and the authorized dealer that sold
you your new vehicle has the key code num-
bers for your vehicle locks. These numbers
can be used to order duplicate keys.Remote Keyless Entry (RKE)
This system allows you to lock or unlock the
doors from distances up to approximately
66 ft (20 m) using a hand-held key fob. The
key fob does not need to be pointed at the
vehicle to activate the system. NOTE:
The key fob may not be able to be detected by
the vehicle if it is located next to a mobile
phone, laptop or other electronic device;
these devices may block the key fob’s wire-
less signal.
To Unlock The Doors
Push and release the unlock button on key
fob once to unlock only the front doors. Push
and release the cargo unlock button on key
fob once to unlock the cargo area (rear lateral
sliding doors and rear door). The turn signal
lights will flash to acknowledge the unlock
signal.
To Lock The Doors
Push and release the lock button on the key
fob to lock all doors. The turn signal lights
will flash to acknowledge the signal; the horn
will chirp too during turn signal lights flash-
ing.
If a door is open, the turn signal lights will
flash at an increased rate, and there will be
no horn chirp. This is to indicate that a door is
still open.
Key Fob
1 — Cargo Doors
2 — Ignition Key Release
3 — Unlock
4— Lock
GETTING TO KNOW YOUR VEHICLE
12
Locking Doors With A Key
1. Insert the key with either side up.
2. Turn the key to the right to lock the door.
3. Turn the key to the left to unlock the door.
For maintenance procedures, refer to “Dealer
Service” in “Servicing And Maintenance” in
the Owner’s Manual at
www.mopar.com/en-us/
care/owners-manual.html (U.S. Residents) or
www.owners.mopar.ca (Canadian Residents).
General Information
The following regulatory statement applies to
all radio frequency (RF) devices equipped in
this vehicle:
This device complies with Part 15 of the FCC
Rules and with Industry Canada license-
exempt RSS standard(s). Operation is sub-
ject to the following two conditions:
1. This device may not cause harmful inter- ference, and
2. This device must accept any interference received, including interference that may
cause undesired operation. NOTE:
Changes or modifications not expressly ap-
proved by the party responsible for compli-
ance could void the user’s authority to oper-
ate the equipment.
SEATS
Seats are a part of the Occupant Restraint
System of the vehicle.
WARNING!
• It is dangerous to ride in a cargo area,
inside or outside of a vehicle. In a colli-
sion, people riding in these areas are
more likely to be seriously injured or
killed.
• Do not allow people to ride in any area of
your vehicle that is not equipped with
seats and seat belts. In a collision,
people riding in these areas are more
likely to be seriously injured or killed.
• Be sure everyone in your vehicle is in a
seat and using a seat belt properly.
Heated Seats — If Equipped
On some models, the front driver and passen-
ger seats may be equipped with heaters in
both the seat cushions and seatbacks. The
controls for the front heated seats are located
on the lower outboard side of the seat.
Push the switch once to turn on the heated
seats. Push the switch a second time to shut
the heating elements off.
Heated Seat Switch
13
Headlights
To turn on the headlights, turn the end of the
multifunction lever to the headlight position.
When the headlight switch is on, the parking
lights, taillights, license plate light, the clear-
ance lights and instrument panel lights are
also turned on. To turn off the headlights,
turn the end of the multifunction lever back
to the O (Off) position.
High Beam/Low Beam Select
Switch
Pull the multifunction lever toward you to
switch the headlights to high beam. Pull the
lever a second time to switch the headlights
back to low beam.
Parking Lights
These lights can only be turned on with igni-
tion key in the STOP position or removed, by
moving the end of the multifunction lever to
O (off) position and then to the headlight
position.The warning light telltale in the instrument
panel comes on. The lights stay on until the
next ignition cycle is performed.
Turn Signals
Move the multifunction lever up or down and
the arrows on each side of the instrument
cluster flash to show proper operation of the
front and rear turn signal lights.
NOTE:
If either light remains on and does not flash,
or there is a very fast flash rate, check for a
defective outside light bulb. If an indicator
fails to light when the lever is moved, it would
suggest that the indicator bulb is defective.
Lane Change Assist
Tap the lever up or down once, without mov-
ing beyond the detent, and the turn signal
(right or left) will flash five times then auto-
matically turn off.
INTERIOR LIGHTS
The courtesy lights, dome lights, and map
lights are mounted between the sun visors on
the overhead shelf. Each light is turned on by
pushing the corresponding switch.
The courtesy lights will turn on when you use
the key fob or manually from the driver door
cylinder to unlock the doors or open any door.
The lights will fade to off after approximately
30 seconds, or they will immediately fade to
off once the ignition switch is turned to ON/
RUN from the OFF position.
WIPERS AND WASHERS
Front Wiper Operation
The windshield wiper/washer lever is located
on the right side of the steering column.
There are five different modes of operation
for the front windshield wipers. The wind-
shield wiper lever can be raised or lowered to
access the modes.
17
CAUTION!
edge of the hood to ensure that both
latches engage. Never drive your vehicle
unless the hood is fully closed, with both
latches engaged.
INTERNAL EQUIPMENT
Power Outlets
Passenger Compartment Power Outlet
The cigar lighter and the power outlet are
located in the center console. It only operates
with the ignition key at MAR/ON.Load Compartment Power Outlet — If Equipped
The Load Compartment Power Outlet is lo-
cated in rear cargo compartment. The outlet
can be is used for powering 12 Volt adaptive
accessories and recharging communications
devices.
NOTE:
Do not connect devices with power higher
than 180 W to the socket. Do not damage the
socket by using unsuitable adaptors.
Front USB Port And Power Outlet
1 — USB Charge Only Port
2 — Front Power Outlet
25
Tire Pressure Monitoring Low Pressure
Warnings
The Tire Pressure Monitoring Telltale Light
will illuminate in the instrument cluster, an
audible chime will be activated, and the
“Check tire pressure” text message will dis-
play when one or more of the four active road
tire pressures are low. Should this occur, you
should stop as soon as possible, check the
inflation pressure of each tire on your vehicle,
and inflate each tire to the vehicle’s recom-
mended cold placard pressure value. The
system will automatically update and the Tire
Pressure Monitoring Light will extinguish
once the updated tire pressures have been
received. The vehicle may need to be driven
for up to 20 minutes above 15 mph
(24 km/h) to receive this information.
Check TPMS Warnings
The Tire Pressure Monitoring Telltale Light
will flash on and off for 75 seconds and
remain on solid when a system fault is de-
tected, an audible chime will be activated
and the “Tire Pressure Monitoring Unavail-
able” text message will display. If the ignition
key is cycled, this sequence will repeat pro-viding the system fault still exists. The Tire
Pressure Monitoring Telltale Light will turn
off when the fault condition no longer exists.
A system fault can occur with any of the
following scenarios:
1. Jamming due to electronic devices or driv-
ing next to facilities emitting the same
radio frequencies as the TPM sensors.
2. Installing some form of aftermarket win- dow tinting that affects radio wave
signals.
3. Snow or ice around the wheels or wheel housings.
4. Using tire chains on the vehicle.
5. Using wheels/tires not equipped with TPM sensors.
NOTE:
Your vehicle is equipped with a regular size
spare wheel.
1. The spare tire has a tire pressure monitor- ing sensor, but it is not monitored until it
is mounted in place of any of the existing
four road tires. 2. If you install the spare tire in place of a
road tire that has a pressure below the
low-pressure warning limit, upon the next
ignition key cycle, a chime will sound and
the Tire Pressure Monitoring Telltale Light
will turn ON due to the low tire condition.
Then, after driving the vehicle for up to
20 minutes above 15 mph (24 km/h), the
system will recognize the new sensor, and
turn off the telltale.
3. If a spare tire not equipped with tire pressure monitoring sensor is used, then
the Tire Pressure Monitoring Telltale Light
will turn ON, flashing for 75 seconds and
then remaining solid for each subsequent
ignition key cycle.
NOTE:
For correct Tire Pressure Monitoring behavior,
please wait for about 20 minutes in key-off
during each tire substitution.
SAFETY
46