MESSAGEDESCRIPTION
Press Brake Pedal / Startup Delayed This message appears when the key is first turned ON, if the brake pedal is not depressed and/or the gear selector is not in NEUTRAL (N). The gear selector must be in the NEUTRAL (N) position, and thebrake pedal must be pressed, to allow engine cranking. Place the gear selector in NEUTRAL (N) and
apply the brake pedal BEFORE turning the key to the START/AVV position; otherwise, the engine will not crank and the key must be cycled OFF, then back on, before cranking is allowed.
Gear Unavailable This message appears, along with a warning buzzer:
• When it is not possible to change gear due to a fault in the system.
• When, due a fault in the system, it is only possible to engage 1st (1), 2nd (2), 3rd (3) or REVERSE (R).
Contact your authorized dealer if the message continues to appear.
Shift Not Allowed This message may appear when starting the engine at low temperature. In this case the Automated
Manual transmission isn't able to engage first gear, in this situation either use the engine block/
transmission heater or allow the engine to idle in NEUTRAL (N) until the transmission has warmed.
Press Brake And Try Again This message appears accompanied, in some cases, by a warning buzzer, if you attempt to change gear with the vehicle parked without pressing the brake pedal.
To shift the transmission (with key on/engine off), press and hold the brake pedal, move the gear selec- tor to NEUTRAL (N), then move the gear selector to the desired position.
Shift To Neutral This message appears, when the gear selector must be moved to the NEUTRAL (N) position.
When the gear selector is moved to NEUTRAL (N) the message on the display should go off.
Press Brake Pedal This message is shown in the display together with an acoustic signal, when the brake pedal is not
pressed during a starting attempt.
Press Brake Shift to N key to start This message appears, when the drivers door is first opened, to remind to Press the Brake pedal and shift the lever in N to permit the cranking.
87
Towing The Vehicle
NOTE:
• The information in this section is for Auto-mated Manual Transmission (Diesel En-
gine) models ONLY. DO NOT flat tow any
model with a gasoline engine. Gasoline
engine models MUST be towed with front
wheels OFF the ground. See "Recreational
Towing" for additional information.
• For vehicles equipped with Electric Park Brake, you must ensure that the Auto Park
Brake feature is disabled before being
towed, to avoid inadvertent Electric Park
Brake engagement. The Auto Park Brake
feature can be temporarily disabled by
holding the park brake switch in the off
position while turning the ignition key from
ON/RUN to “OFF”.
• Vehicles with a discharged battery or total electrical failure when the Electric Park
Brake (EPB) is engaged, will need a wheel
dolly or jack to raise the rear wheels off the
ground when moving the vehicle onto a
flatbed. • The manufacturer recommends towing your
vehicle with all four wheels OFFthe ground
using a flatbed.
• Automated Manual transmission vehicles can also be flat towed (all four wheels on
the ground) with the transmission in NEU-
TRAL. Ensure the transmission is in NEU-
TRAL (N) (by checking that the vehicle
moves when pushed) and tow in the same
way as a normal vehicle with a manual
transmission.
If it is not possible to shift the transmission to
NEUTRAL (N), do not flat tow the vehicle and
contact your authorized dealer.
If you must use the accessories (wipers, de-
frosters, etc.) while being towed, the ignition
must be in the ON/RUN mode. NOTE:
For vehicles equipped with Electric Park
Brake the SafeHold feature will engage the
Electric Park Brake whenever the driver's
door is opened (if the ignition is ON and the
brake pedal is released). If you are towing
this vehicle with the ignition in the ON/RUN
position, you must manually disable the Elec-
tric Park Brake each time the driver's door is
opened, by pressing the brake pedal and then
releasing the EPB.
CAUTION!
• DO NOT flat tow any disabled vehicle if
condition is related to the clutch,
transmission or driveline. Additional
damage to the drivetrain could result.
• Towing this vehicle in violation of the
above requirements can cause severe
engine, transmission, or drivetrain
damage. Damage from improper tow-
ing is not covered under the New Ve-
hicle Limited Warranty.
• Ensure that the electric park brake (if
equipped) is released, and remains re-
leased, while being towed.STARTING AND OPERATING
88
TOWING A DISABLED VEHICLE
This section describes procedures for towing
a disabled vehicle using a commercial towing
service.
Towing Condition Wheels OFF The GroundALL Models
Flat Tow NONEIf transmission is operable:
• Transmission in
NEUTRAL
• 25 mph (40 km/h) max speed
• 15 miles (24 km) max distance
Wheel Lift Or Dolly Tow Rear
Front OK
Flatbed ALL
BEST METHOD
Proper towing or lifting equipment is required
to prevent damage to your vehicle. Use only
tow bars and other equipment designed for
this purpose, following equipment manufac-
turer’s instructions. Use of safety chains is
mandatory. Attach a tow bar or other towing
device to main structural members of the
vehicle, not to bumpers or associated brack-
ets. State and local laws regarding vehicles
under tow must be observed.
If you must use the accessories (wipers, de-
frosters, etc.) while being towed, the ignition
must be in the ON/RUN mode.NOTE:
For vehicles equipped with diesel engine and
electric park brake, see important informa-
tion under “Automated Manual Transmis-
sion.”
If the key fob is unavailable or the vehicle's
battery is discharged, refer to “Gear Selector
Override” in this section for instructions on
shifting the automatic transmission out of
PARK for towing.CAUTION!
• Do not use sling type equipment when
towing. Vehicle damage may occur.
• When securing the vehicle to a flat bed
truck, do not attach to front or rear
suspension components. Damage to
your vehicle may result from improper
towing.
121
Confirm the passkey shown on the mobile
phone matches the passkey shown on the
Uconnect system then accept the Bluetooth
pairing request.
NOTE:
Some mobile phones require the PIN to be
entered manually, enter the PIN number
shown on the Uconnect screen.
Select The Android Mobile Phone's Priority
Level
When the pairing process has successfully
completed, the system will prompt you to
choose whether or not this is your favorite
mobile phone. Selecting “Yes” will make this
mobile phone the highest priority. This mo-
bile phone will take precedence over other
paired mobile phones within range and will
connect to the Uconnect system automati-
cally when entering the vehicle. Only one
mobile phone and/or one Bluetooth audio
device can be connected to the Uconnect
system at a time. If “No” is selected, simply
select “Uconnect” from the mobile phone/
audio device Bluetooth screen, and the
Uconnect system will reconnect to the
Bluetooth device.You are now ready to make hands-free calls.
Press the Uconnect VR button
on your
steering wheel to begin.
NOTE:
Refer to UconnectPhone.com website for ad-
ditional information on mobile phone pairing
and for a list of compatible phones.
Common Phone Commands
(Examples)
• “Call John Smith”
• “Call John Smith mobile”
• “Dial 1 248 555 1212”
• “Redial”
Mute (Or Unmute) Microphone
During Call
• During a call, press the “Mute” button on the Phone main screen to mute and unmute
the call.
Transfer Ongoing Call Between
Handset And Vehicle
• During an on-going call, press the “Trans-fer” button on the Phone main screen to
transfer an on-going call between handset
and vehicle.
Phonebook
The Uconnect system will automatically sync
your phonebook from your paired phone, if
this feature is supported by your phone.
Phonebook contacts are updated each time
that the phone is connected. If your phone
book entries do not appear, check the set-
tings on your phone. Some phones require
you to enable this feature manually.
• Your phonebook can be browsed on theUconnect system touchscreen, but editing
can only be done on your phone. To browse,
press the “Phone” button on the touch-
screen, then the “Phonebook” button on
the touchscreen.
Favorite phonebook entries can be saved as
Favorites for quicker access. Favorites are
shown at the top of the main phone screen.
175
less than the electromagnetic energy emitted
by wireless devices such as mobile phones.
However, the use of wireless radios may be
restricted in some situations or environ-
ments, such as aboard airplanes. If you are
unsure of restrictions, you are encouraged to
ask for authorization before turning on the
wireless radio.
This device complies with Part 15 of the FCC
Rules and with Industry Canada license-
exempt RSS standard(s). Operation is sub-
ject to the following two conditions:
1. This device may not cause harmfulinterference.
2. This device must accept any interference received, including interference that may
cause undesired operation.
NOTE:
Changes or modifications not expressly ap-
proved by the party responsible for compli-
ance could void the user’s authority to oper-
ate the equipment. NOTE:
• This equipment has been tested and found
to comply with the limits for a Class B
digital device, pursuant to Part 15 of the
FCC Rules. These limits are designed to
provide reasonable protection against
harmful interference in a residential instal-
lation. This equipment generates, uses and
can radiate radio frequency energy and, if
not installed and used in accordance with
the instructions, may cause harmful inter-
ference to radio communications. However,
there is no guarantee that interference will
not occur in a particular installation.
• If this equipment does cause harmful inter- ference to radio or television reception,
which can be determined by turning the
equipment off and on, the user is encour-
aged to try to correct the interference by
one or more of the following measures:
1. Increase the separation between the equipment and receiver.
2. Consult the dealer or an experienced radio technician for help.UCONNECT VOICE RECOGNITION
QUICK TIPS
Introducing Uconnect
Start using Uconnect Voice Recognition with
these helpful quick tips. It provides the key
Voice Commands and tips you need to know
to control your Uconnect system.
Key Features:
• Five-inch Color Touchscreen Display withAM/FM/USB/Bluetooth
• Bluetooth with integrated voice control
• GPS navigation (if equipped)
Uconnect 3/3 NAV With 5-inch Display
179
Disturb....................176
Door Ajar ....................35
Door Ajar Light ................35
Driver's Seat Back Tilt ............13
Electric Parking Brake ............78
Electronic Speed Control (Cruise Control) ..............89
Electronic Throttle Control Warning Light ...............35
Emergency, In Case Of Freeing Vehicle When Stuck .....119
Jacking ..............108, 134
Jump Starting ..............115
Engine .................132, 133
Break-In Recommendations ......77
Compartment ...........132, 133
Compartment Identification ......132
Coolant (Antifreeze) .......156, 157
Exhaust Gas Caution ...........69
Fuel Requirements ...........155
Identification ..............133
Jump Starting ..............115
Oil ..............155, 156, 157
Oil Filler Cap ..............132
Oil Selection ..............155
Overheating ...............118 Starting
..................74
Enhanced Accident Response Feature. .122
Exhaust Gas Caution .............69
Exhaust System ................69
Exterior Lighting ...............17
Exterior Lights ..............16, 72
Filters Air Conditioning .............24
Engine Oil ............156, 157
Flashers Turn Signal ..............41, 72
Fluid Capacities ...............155
Fluid Leaks ...................72
Fluids And Lubricants ........156, 157
Folding Rear Seat ...............13
Freeing A Stuck Vehicle ..........119
Fuel .......................92
Adding ...................92
Additives .................92
Diesel ................92, 157
Filler Cap (Gas Cap) ...........91
Filter ...................157
Materials Added .............92
Octane Rating ..............156
Requirements ..............155
Tank Capacity ..............155 Fuses
.....................102
Gas Cap (Fuel Filler Cap) ..........91
Gear Ranges ..................82
Gear Select Lever Override ........119
General Information .............47
Hands-Free Phone (Uconnect) ......171
Headlights High Beam ................17
High Beam/Low Beam Select Switch. .17
Switch ...................17
Head Restraints ................14
Heated Seats .................13
High Beam/Low Beam Select (Dimmer) Switch ....................17
Hood Prop ...................24
Hood Release .................24
Ignition Key .....................12
Instrument Cluster ..............41
Intermittent Wipers (Delay Wipers) ....18
Introduction ...................1
iPod/USB/MP3 Control Bluetooth Streaming Audio ......171
INDEX
190
Jacking And Tire ChangingInstructions ................111
Jack Operation ............108, 134
Jump Starting ................115
Keys .......................12
Lane Change Assist ..............17
Lap/Shoulder Belts ..............49
Latches .....................72
Hood ....................24
Leaks, Fluid ..................72
Life Of Tires .................145
Light Bulbs ...............72, 100
Lights ......................72
AirBag .............34, 55, 70
Brake Warning ..............34
Bulb Replacement ...........100
Cruise ...................41
Dimmer Switch, Headlight . . . .16, 17
Engine Temperature Warning .....36
Exterior ..................72
Headlights .................17
High Beam ................17
Malfunction Indicator
(Check Engine) ..............38
Park ..................17, 41 Service
..................100
Tire Pressure Monitoring
(TPMS) ................37, 44
Turn Signal ...........16, 41, 72
Warning (Instrument
Cluster Description) ........36, 41
Loading Vehicle Tires ...................139
Low Tire Pressure System ..........44
Lug Nuts ...................154
Maintenance Schedule .......124, 128
Malfunction Indicator Light (Check Engine) ...................38
Manual, Service ...............188
Media Center Radio .............182
Memory Feature (Memory Seat) ......13
Memory Seat ..................13
Memory Seats And Radio ..........13
Monitor, Tire Pressure System .......44
Mopar .....................160
Mopar Accessories .............160
Multi-Function Control Lever ........
16
Navigation ..................168
New Vehicle Break-In Period ........77Occupant Restraints
.............47
Oil, Engine ...............156, 157
Capacity .................155
Filter ................156, 157
Pressure Warning Light .........36
Recommendation ............155
Viscosity .................155
Oil Pressure Light ...............36
Onboard Diagnostic System .........42
Operating Precautions ............42
Overheating, Engine ............118
Owner's Manual (Operator Manual) . . .188
Parking Brake .................78
Pets .......................69
Phone, Hands-Free (Uconnect) ......171
Phone (Pairing) ...............172
Phone (Uconnect) ..............171
Placard, Tire And Loading Information. .139
Power Steering Fluid .........157, 159
Pregnant Women And Seat Belts ......52
Preparation For Jacking ..........111
Pretensioners Seat Belts .................53
Radial Ply Tires ...............144
Radio ..................163, 182
191
18VF-926-AA
RAM ProMaster SECOND Edition User GUIDE
DOWNLOAD A FREE ELECTRONIC COPY OF
THE MOST UP-TO-DATE OWNER’S MANUAL, MEDIA
AND WARRANTY BOOKLET BY VISITING:
WWW.MOPAR.COM/EN-US/CARE/OWNERS-MANUAL.HTML (U.S. RESIDENTS); WWW.OWNERS.MOPAR.CA (CANADIAN RESIDENts).
RAMTRUCKS.COM (U.S.) ramtrucks.ca (CANADA)
©2017 FCA US LLC. All Rights Reserved. RAM is a registered trademark of FCA US LLC.
WHETHER IT’S PROVIDING INFORMATION
ABOUT SPECIFIC PRODUCT FEATURES,
TAKING A TOUR THROUGH YOUR VEHICLE’S HERITAGE, KNOWING WHAT STEPS TO
TAKE FOLLOWING AN ACCIDENT, OR SCHEDULING YOUR NEXT APPOINTMENT, WE KNOW YOU’LL FIND THE APP AN IMPORTANT EXTENSION OF YOUR RAM VEHICLE. SIMPLY
DOWNLOAD THE APP, SELECT YOUR MAKE AND MODEL
AND ENJOY THE RIDE. TO GET THIS APP, GO DIRECTLY TO
THE APP STORE OR GOOGLE PLAY AND ENTER THE SEARCH KEYWORD “RAM TOOLBOX” (U.S. residents ONLY).
WWW.RAMTRUCKS.COM/EN/OWNERS (U.S.) or
WWW.OWNERS.MOPAR.CA (CANADA) PROVIDES SPECIAL OFFERS TAILORED TO YOUR NEEDS, CUSTOMIZED VEHICLE GALLERIES, PERSONALIZED SERVICE RECORDS AND MORE.
TO GET THIS INFORMATION, JUST CREATE AN ACCOUNT AND CHECK BACK OFTEN.
Get warranty and other information online – you
can review and print or download a copy of the
owner’s manual, navigation/uconnect manuals
and the limited warranties provided by FCA US LLC for your vehicle by visiting www.mopar.com (U.S.)
or WWW.OWNERS.MOPAR.CA (CANADA). Click on the
applicable link in the “popular topics” area of the
www.mopar.com (U.S.) or WWW.OWNERS.MOPAR.CA (CANADA) homepage and follow the instructions
to select the applicable year, make and model of your vehicle.
3110991_18b_Ram_ProMaster_UG_070717.indd 17/7/17 10:05 AM
2018
RAM
PROMASTER
USER
GUIDE