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Navigation57Excluding streets from route
guidance
After route guidance has been
started, you may exclude streets from
the previously calculated route. The
route is then recalculated bypassing
the streets excluded.
Select AVOID in the interaction
selector bar of the route guidance
menu. The turn list is displayed.
Select the street, motorway or
motorway junction you wish to avoid.
You are prompted with a message.
Select the desired distance option.
The respective street or motorway is displayed in the Avoided Areas
section on top of the turn list indicated
by a red 9.
Note
The Avoided Areas section also
comprises roads automatically
avoided by the system due to traffic
incidents.
To reinclude the avoided street or
motorway into the route, unselect the
respective list item.Displaying the waypoint list
If you are in a waypoint trip, the route guidance menu comprises additional
menu functions for waypoint trip
modification.
The waypoint list displays all
waypoints of the calculated waypoint
trip, starting with the next upcoming
waypoint.
Select WAYPOINTS in the interaction
selector bar of the route guidance
menu. The waypoints list is displayed.Each list entry may show the following information:
● name or address of the waypoint
● distance to the next waypoint
● estimated arrival time when reaching the next waypoint
Editing the waypoint trip
To arrange a waypoint trip as desired,
select EDIT in the interaction selector
bar of the route guidance menu. The
waypoints list is displayed.
To change the position of the
waypoints within the list, select ▲ and
▼ next to the respective list items.
To delete a waypoint from the list,
select ☓.
Select Save at the top of the screen
to save the changes.
Optimising the waypoint trip
If several waypoints have been added
and the waypoint trip has been edited
several times, you may want to
rearrange the waypoints in the most
efficient order.
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58NavigationSelect OPTIMISE in the interaction
selector bar of the route guidance
menu.
Wait until the waypoints list has been updated.
Select Save at the top of the screen
to save the changes.
Page 59 of 155

Speech recognition59Speech recognitionGeneral information.....................59
Usage .......................................... 61General information
Embedded speech recognition
The embedded speech recognition of
the Infotainment system enables you to operate various functions of the
Infotainment system via voice input. It recognises commands and numeric
sequences independently of the
relevant speaker. The commands
and numeric sequences can be
spoken without a voice pause
between the individual words.
In the event of incorrect operation or
commands, the speech recognition
gives visual and/or acoustic feedback
and requests you to re-enter the
desired command. Apart from this,
the speech recognition
acknowledges important commands
and will enquire if necessary.
In general, there are different ways to
speak commands for performing the
desired actions.
Note
To ensure that conversations inside
the vehicle do not lead to
unintentional triggering of thesystem functions, the speech
recognition does not start until it has
been activated.
Important informationLanguage support ● Not all languages available for the display of the Infotainment
system are also available for the
speech recognition.
● If the display language currently selected is not supported by the
speech recognition, speech
recognition is not available.
In such a case, you need to select
another language for the display
if you want to control the
Infotainment system via voice
input. For changing the display
language, see "Language" in
chapter "System settings" 3 25.Address input of destinations in
foreign countries
In case you want to enter the address
of a destination located in a foreign
country via voice input, you need to
change the language of the Info-
Display to the language of the foreign country.
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60Speech recognitionE.g., if the display is currently set to
English and you want to enter the
name of a city located in France, you
need to change the display language
to French.
Exceptions: If you want to enter
addresses in Belgium, you may
optionally change the display
language to French or Dutch. For
addresses in Switzerland you may
optionally change the display
language to French, German, or
Italian.
For changing the display language,
see "Language" in chapter "System
settings" 3 25.Input order for destination addresses
The order in which the parts of an
address need to be entered using the speech recognition system is
dependent on the country where the
destination is located.
● Austria, Germany:
● Belgium, France, Great Britain:
● Denmark, Italy, Netherlands, Poland, Portugal, Russia, Spain,
Switzerland, Turkey:
Setting up the speech recognition
Several settings and adaptions for the embedded speech recognition of the
Infotainment system can be
performed.
Press ; and select SETTINGS on
the Home screen.
Select Voice item to enter the
respective submenu.Confidence Threshold
Depending on the option selected in
the corresponding submenu, the
speech recognition appears more or
less 'confident' in correctly
understanding your commands.
Confirm More : If selected, the system
asks you relatively often to confirm your commands. Consequently, the
system performs the correct action in most cases.
Confirm Less : If selected, the system
asks you less often to confirm your
voice inputs. Consequently, the
system might sometimes misinterpret your commands and not perform the
correct action.
Note
When starting to use the speech
recognition, it may be advantageous
to use the Confirm More setting. As
you get more experienced, i.e., you
get to know how to pronounce your
commands in a way the speech
recognition understands you
correctly, it may be advantageous to
use the Confirm Less setting.
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Speech recognition61Prompt Length
The length and the level of detail of the questions and statements the
speech recognition gives out can be
adjusted in the corresponding
submenu.Audio Feedback Speed
The speed with which the speech
recognition asks questions or makes statements can be adjusted in the
corresponding submenu.
If Medium is selected, the system's
speech rate corresponds to natural
speech.
Note
When starting to use the speech
recognition, it may be advantageous
to use the Long setting. As you get
more experienced, it may be
advantageous to use the Short
setting.Display "What Can I Say?" Tips
Depending on whether you want
possible speech commands to be
displayed on the screen, set Display
"What Can I Say?" Tips to On or Off.Voice pass-thru application
The voice pass-thru application of the Infotainment system allows access tothe speech recognition commands on
your smartphone.
The availability of this function
depends on your smartphone. For
more information on compatibility,
see our website.
Usage
Embedded speech recognition
Activating speech recognition Note
Speech recognition is not available
during an active phone call.Activation via the w button on the
steering wheel
Press w on the steering wheel.
The audio system mutes, a voice
output message prompts you to say a command, and help menus with the
most important commands currently
available are shown on the Info-
Display.As soon as the speech recognition is
ready for voice input, a beep is heard. The speech recognition symbol in the
upper left corner of the help menu changes from white to red.
You can now say a voice command to
initiate a system function (e.g. playing
a preset radio station).Activation via the VOICE screen
button on the centre display
Select VOICE in the interaction
selector bar of a centre display main
menu.
The audio system mutes, a voice
output message prompts you to say a command, and a help menu with the
most important commands currently
available is shown on the centre
display.
As soon as the speech recognition is
ready for voice input, a beep is heard. The speech recognition symbol on
the right side of the help menu
changes from black to red.
You can now say a voice command,
see description above.
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62Speech recognitionAdjusting the volume of voice
prompts
Press ! or # on the steering wheel
upwards (increase volume) or
downwards (decrease volume).
Interrupting a voice prompt
As an experienced user, you can
interrupt a voice prompt by briefly
pressing w on the steering wheel.
A beep is heard immediately, the
speech recognition symbol changes
to red, and a command can be stated
without having to wait.
Cancelling a dialogue sequence
There are various possibilities to
cancel a dialogue sequence and to
deactivate the speech recognition:
● Say " Cancel" or "Exit".
● Press n on the steering wheel.
● If the speech recognition session
was started via the VOICE
screen button on the centre
display, you may alternatively:
● Press ; on the control panel.
● Select m or Exit in the help
menu.In the following situations, a dialogue
sequence is automatically cancelled:
● If you do not say any command for a certain period of time (by
default you are prompted three times to say a command).
● If you say commands that are not
recognised by the system (by
default you are prompted three
times to say a correct command).
Operation via speech commands
The speech recognition can
understand commands that are either naturally stated in sentence form, or
direct commands stating the
application and the action.
For best results: ● Listen for the voice prompt and wait for the beep before saying a
command or replying.
● Say " Help" or read the example
commands on the screen.● The voice prompt can be interrupted by pressing w again.
● Wait for the beep and then speak
the command naturally, not toofast, not too slow. Use short and
direct commands.
Usually commands can be spoken in
a single command. For example,
"Call David Smith at work", "Play"
followed by the artist or song name,
"Tune to" followed by the radio
waveband and frequency/station
name, or "Find address" followed by
the address e.g. "123 Main Road,
London".
In case of complex commands or
when information are missing, the
system starts a dialogue sequence.
When searching for a "Place of
Interest", only major chains may be
selected by name. Chains are
businesses with at least 20 locations.
For other POIs, say the name of a
category like "Restaurants",
"Shopping centres", or "Hospitals".
If you say "Phone" or "Phone
commands", the system understands
that a phone call is requested and
responds with relevant questions until
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Speech recognition63enough details are gathered. If the
phone number has been saved with a
name and a place, the direct
command should include both, for
example "Call David Smith at work".Selecting list items
When a list is displayed, a voice
prompt asks to confirm or select an
item from that list. A list item may be
manually selected, or by speaking the
line number of the item.
The list on a speech recognition
screen functions the same as a list on
other screens. Manually scrolling the
list on a screen during a speech
recognition session suspends the
current speech recognition event and
plays a prompt like "Make your
selection from the list using the
manual controls, press the back
button on the faceplate, or press the
back screen button to try again".
If no manual selection is made within
15 seconds, the speech recognition session terminates, you are prompted with a message, and the former
screen is redisplayed.The "Back" command
To return to the previous menu,
optionally: say " Back", press k
BACK on the control panel, or press
m .The "Help" command
After saying " Help", the help prompt
for the current screen is read aloud.
Additionally, the prompt is displayed
on the screen.
To interrupt the help prompt, press w.
A beep is heard. You may say a command.
Voice pass-thru application
Activating speech recognition
Press and hold s on the steering
wheel until a speech recognition icon is displayed.
Adjusting the volume of voice
prompts
Turn m on the control panel or
press ! or # on the steering wheel
upwards (increase volume) or
downwards (decrease volume).
Deactivating speech recognition
Press n on the steering wheel. The
speech recognition session is ended.
Page 64 of 155

64PhonePhoneGeneral information.....................64
Bluetooth connection ...................65
Emergency call ............................ 67
Operation ..................................... 67
Text messages ............................ 71
Mobile phones and CB radio equipment .................................... 73General information
The Phone portal provides you with
the possibility of having mobile phone conversations via a vehicle
microphone and the vehicle
loudspeakers as well as operating the
most important mobile phone
functions via the Infotainment system in the vehicle. To be able to use the
Phone portal, the mobile phone must
be connected to the Infotainment
system via Bluetooth.
Not all Phone functions are supported by every mobile phone. The usable
phone functions depend on the
relevant mobile phone and network
provider. You will find further
information on this in the operating
instructions for your mobile phone, or you can enquire about them with your
network provider.Important information for
operation and traffic safety9 Warning
Mobile phones have effects on
your environment. For this reason, safety regulations and directions
have been prepared. You should
be familiar with the related
directions before you use the
telephone function.
9 Warning
Use of the hands-free facility while
driving can be dangerous because
your concentration is reduced
when telephoning. Park your
vehicle before you use the hands- free facility. Follow the stipulations
of the country in which you find
yourself at present.
Do not forget to follow the special
regulations that apply in specific
areas and always switch off the
mobile phone if the use of mobile
phones is prohibited, if